Audience
A remote support software solution for IT departments and helpdesk
About PROXY Pro
Hosted or On-Premise remote support software for IT departments and helpdesk. With Proxy Networks, you can provide remote desktop and troubleshoot PCs, servers and mobile devices securely. Our encryption, authentication and privileged access management allows our customers to define their own security levels and flexible remote access policies. PROXY Pro is easy to use and designed to fit any budget, making it easy to meet even the most complex remote desktop management needs. We provide remote access software for all platforms, including virtual computers and Thin Clients, regardless of the user’s system. Use our PROXY Deployment Tool and manage host settings anytime to create custom configurations for remote access to your machines, or use our web-based Host on Demand (HOD) for all your clientless remote access connections. Proxy Networks' software supports any system or endpoint, enabling IT professionals to provide remote support immediately and securely both.
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Pricing
Free Version:
Free Version available.
Free Trial:
Free Trial available.
Integrations
No integrations listed.
Company Information
PROXY Networks
Founded: 2006
United States
www.proxynetworks.com
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Product Details
Platforms Supported
Cloud
Mac
Windows
iPhone
iPad
Training
Documentation
Live Online
In Person
Support
Online
Phone Support
24/7 Live Support
PROXY Pro Frequently Asked Questions
PROXY Pro Product Features
Help Desk
Alerts / Escalation
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Interaction Tracking
Knowledge Base
Live Chat
Multi-Channel Communication
Network Monitoring
Real-time Chat
Service Level Agreement (SLA) Management
Ticket Management
Automated Routing
Community Forums
Incident Management
Known Issue Management
Multiple Brands / Products
Self Service Portal
ITSM
Asset Tracking
Availability Management
Contract/License Management
Dashboard
Project Management
Release & Deployment Management
Change Management
Configuration Management
Incident Management
Problem Management
Self Service Portal
