ISL Light Remote Desktop vs. ManageEngine Endpoint Central Comparison


ISL Light Remote Desktop ISL Online	ManageEngine Endpoint Central ManageEngine	+	+
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About ISL Online is remote desktop and remote support software for IT teams, help desks, managed service providers (MSPs), and enterprises that need secure attended remote support and unattended remote access across distributed environments. It enables technicians to securely access, view, control, troubleshoot, and manage Windows, macOS, Linux, iOS, and Android devices from any location, with or without an end user present. IT teams use ISL Online for remote troubleshooting, help desk support, remote IT management, device access, file transfer, multi-monitor navigation, chat and audio/video communication, session recording and handoff, remote command execution, and persistent unattended access through ISL AlwaysOn. The unattended access agent supports mass deployment and device grouping. ISL Online also supports RDP and SSH tunneling without requiring VPN access or firewall changes, simplifying connectivity across multiple networks and locations. ISL Online offers flexible deployment options for different security, infrastructure, and data residency requirements. Organizations can use cloud remote access (SaaS), self-hosted remote desktop software for on-premises and air-gapped environments, or Managed Private Cloud for dedicated single-tenant deployment and greater data control. Premium Cloud, Self-Hosted, and Managed Private Cloud support unlimited licensed users and managed devices. Mobile apps are included at no additional cost with both Cloud and Server licenses. Security features include AES 256-bit end-to-end encryption with RSA 2048/4096-bit key exchange, two-factor authentication (2FA), single sign-on (SSO), session recording, detailed audit logs, role-based access controls, IP and MAC address restrictions, and blackout mode for sensitive environments. ISL Online is ISO/IEC 27001:2022 certified and supports GDPR compliance requirements. The platform integrates with ITSM, RMM, PSA, and endpoint management tools including ServiceNow, Freshdesk, Freshservice, Microsoft Intune, Barracuda RMM, Heimdal, Autotask PSA, HaloITSM, SuperOps, PDQ Connect, and Bitrix24. A full API is available for custom workflows and integrations. ISL Online provides scalable remote support, secure remote access, centralized remote management, cross-platform remote control, and flexible deployment without complex network configuration. A free trial is available without a credit card, and the software supports 20 languages.		About Endpoint Central gives IT teams a single platform to manage and secure every device across the organization, eliminating the need to juggle multiple point tools. Patch management is automated across Windows, macOS, Linux, and 1000+ third-party applications. Software deployment, OS imaging, and remote desktop capabilities allow administrators to provision, update, and troubleshoot endpoints without physical presence. Security capabilities include vulnerability assessment, application control, device control, browser security, endpoint privilege management, EDR, NGAV protection against malware and zero-day threats, and private access for secure remote connectivity. BitLocker and FileVault encryption management adds data protection across Windows and macOS fleets. Mobile device management extends control to iOS and Android, supporting corporate-owned and BYOD environments. Available on-premises or in the cloud across five editions: Free, Professional, Enterprise, UEM, and Security.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook		Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience IT teams, help desks, MSPs, and enterprises of all sizes that need secure, easy-to-use remote desktop and remote support software for attended support, unattended access, and managing distributed devices. ISL Online supports 20 languages.		Audience All Enterprises - large, mid & small sized are our potential customers. Several enterprises which have a sizeable IT department running Windows/Mac/ Linux machines are happy using ManageEngine Desktop Central
Support Phone Support 24/7 Live Support Online		Support Phone Support 24/7 Live Support Online
API Offers API		API Offers API
Screenshots and Videos View more images or videos		Screenshots and Videos View more images or videos
Pricing $16.90 per month ISL Online offers a 15-day free trial, no credit card required. Starter: $16.90/month, 1 user, 10 managed devices; Cloud: starting at $34.90/month, 40 users, 1000 managed devices; Premium: $54.90/month, unlimited users and devices; Self Hosted (on-premise): starting at $44.90/month, unlimited users and devices. Free Version Free Trial		Pricing $1.09/endpoint/month Starting price $795 annual subscription / 50 computers for single user license. Free Version Free Trial
Reviews/Ratings Overall 4.9 / 5 ease 4.8 / 5 features 4.8 / 5 design 4.4 / 5 support 4.7 / 5 Read all reviews		Reviews/Ratings Overall 4.5 / 5 ease 4.8 / 5 features 4.7 / 5 design 4.7 / 5 support 4.5 / 5 Read all reviews
Pros from Real Users Pros This software is easy to use and has a user-friendly interface, making it suitable for both technical and non-technical users. This software excels in video conferences and client meetings. I started using ISL Light during COVID when I could not come into work because I had to stay home to help my kids with school. It was a lifesaver for me because I am the inventory manager at my vet office and I was able to order inventory for the clinic, keep track of inventory, manage our online pharmacy and manage our schedule all from home. ISL made it very easy for me to remote in to our scheduling software and to make client notes. I still use it even though I am back in the office. It is very easy to use and give me more flexibility with my time. ISL Online is easy to use for non-IT professionals, providing a GDPR-approved secure environment. The connection is quite stable. We have used this connection from 3 different continents and multiple devices. We love the service and use it multiple times a week to access our clients' computers remotely. We use both the always on and the on demand service. Easy to use, secure, has a smart phone client that uses simple gestures to control remote devices. I use this daily and can support anyone from wherever I am. It's light weight and very easy to use. ISL Light makes connecting to my work computer from home easy. It has saved me from having to drive the 45 minutes to my office several times. Easy access allows software to be used by those with little technology proficiency. Our firm now uses this software with 20% or more of all our clients, with multiple clients only working with our office because we have a remote option. ISL Online has allowed our firm to continue its growth trajectory. - Small download file - Quick and easy setup - Easy use on customer end - Easy use on agent end - Solid reporting and administration I've been using ISL Online for probably about 10 years. I managed a lot of computers through ISL Online and there were never any issues. It shows you the IP address of each computer and whether each computer is online/offline. They update a lot of features but the simple web interface, they've kept, which is great. The ability to take control of both Windows and Mac machines from anywhere, including mobile devices is a real asset. File transfers are easy.		Pros from Real Users Pros Patch management, software deployment, OS imaging/OS provisioning. Handles both Windows and macOS/Linux endpoints well. Patches for OS, third-party apps, and security updates. Helps reduce attack surface without manual effort. Remote control, command execution, remote troubleshooting. Saves time for helpdesk teams. iOS/Android device enrollment and policy enforcement. Great for BYOD and mobile fleet control. ManageEngine Endpoint Central delivers a unified platform for managing desktops, servers, and mobile devices across Windows, macOS, and Linux environments. It simplifies patch management, software deployment, asset management, and remote control from a centralized console. Automated patching and compliance reporting help secure endpoints effectively, while the intuitive dashboards and granular policy controls make administrative tasks efficient. The tool’s support for mobile device management and OS imaging further enhances operational productivity for IT teams. It’s a true Swiss Army knife. Having OS imaging, patch automation, and remote control in one agent saves us from tool fatigue. ManageEngine Endpoint Central delivers a unified platform for managing desktops, servers, and mobile devices across Windows, macOS, and Linux environments. It simplifies patch management, software deployment, asset management, and remote control from a centralized console. Automated patching and compliance reporting help secure endpoints effectively, while the intuitive dashboards and granular policy controls make administrative tasks efficient. The tool’s support for mobile device management and OS imaging further enhances operational productivity for IT teams. ManageEngine Endpoint Central offers comprehensive endpoint management with automated patching, software deployment, and remote control all from one console. It supports a wide range of devices and operating systems, reducing manual effort and improving security compliance. The centralized dashboard, detailed asset inventory, and automation capabilities help streamline routine IT tasks and improve operational efficiency across the organization. ManageEngine Endpoint Central is a powerful yet easy-to-use tool for managing and securing computers from a single console. It helps us to quickly deploy patches, software, and updates, reducing security risks and manual work. The solution supports Windows, macOS, and Linux, and also manages mobile devices, making it suitable for mixed environments. Features like remote troubleshooting, asset management, and policy enforcement save time and improve control over endpoints. Supports multiple device platforms with automated patching and software deployment. Offers strong remote control and efficient asset management. Scalable for various business sizes with a user-friendly interface and good integration options. Supports multiple device platforms with automated patching and software deployment. Offers strong remote control and efficient asset management. Scalable for various business sizes with a user-friendly interface and good integration options. Automated, self service portal, integration with servicedesk, managed installs are very easy to set up, very easy to use for both techs and users, patch management is on point and constantly updated, AD sync and automatic agent installation is great, OS imaging and migration are also very easy to set up and use. Mobile device management is also a great addition if you have lots of corporate mobile devices to deal with. Simple, easy to use and configure. Great self-service section - when it works. Easy for deploying software and current asset management.
Training Documentation Webinars Live Online In Person		Training Documentation Webinars Live Online In Person
Company Information ISL Online Founded: 2001 Slovenia www.islonline.com		Company Information ManageEngine Founded: 1996 India www.manageengine.com/products/desktop-central/
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Categories IT Management ISL Online helps IT teams and MSPs manage remote access across distributed device environments. With ISL AlwaysOn, teams can mass deploy unattended access agents, organize computers into groups, and connect to managed systems without end-user interaction. The platform supports remote command execution, RDP and SSH tunneling, session recording, audit logs, 2FA, SSO, and role-based access controls. ISL Online also integrates with ITSM, RMM, PSA, and endpoint management platforms such as ServiceNow, Microsoft Intune, Barracuda RMM, Autotask PSA, HaloITSM, SuperOps, and PDQ Connect. Deployment options include cloud, self-hosted, and Managed Private Cloud. Remote Desktop ISL Online is remote desktop software for secure attended and unattended access to Windows, macOS, Linux, iOS, and Android devices. IT teams, MSPs, and enterprises use it to access, control, troubleshoot, and manage remote computers from any location. Features include file transfer, multi-monitor navigation, session recording, remote command execution, RDP and SSH tunneling, and persistent unattended access through ISL AlwaysOn. Connections can be established without VPN access or complex firewall changes. ISL Online is available as cloud, self-hosted, or Managed Private Cloud software. Mobile apps are included at no additional cost with Cloud and Server licenses. Remote Support ISL Online is remote support software for IT help desks, support teams, MSPs, and enterprises that need to troubleshoot and resolve issues on Windows, macOS, Linux, iOS, and Android devices. Technicians can provide attended support with remote control, file transfer, multi-monitor navigation, chat, audio/video, session recording, session handoff, and remote command execution. For recurring support needs, ISL AlwaysOn enables unattended access. Connections can be established without VPN access or complex firewall changes. ISL Online supports cloud, self-hosted, and Managed Private Cloud deployment, with security features including AES 256-bit end-to-end encryption, 2FA, SSO, audit logs, and role-based access controls. Remote Work ISL Online enables secure remote access to workplace computers for organizations with remote, hybrid, or distributed teams. Authorized users can connect to remote Windows, macOS, and Linux systems from another location, while IT teams can also support users when technical issues arise. ISL AlwaysOn provides persistent unattended access without requiring someone to be present at the remote device. Users can transfer files, navigate multiple monitors, and use RDP or SSH tunneling without setting up a VPN or changing firewall configuration. ISL Online is available as cloud, self-hosted, or Managed Private Cloud software, with security features including AES 256-bit end-to-end encryption, 2FA, SSO, audit logs, and role-based access controls. Screen Sharing ISL Online provides secure screen sharing for remote support sessions, allowing IT professionals to view and control a remote user’s device while troubleshooting issues. Technicians can switch between multiple monitors, transfer files, and communicate through chat or audio/video. Sessions can also be recorded, paused, resumed, or transferred between operators. ISL Online supports remote access across Windows, macOS, Linux, iOS, and Android devices. Security features include AES 256-bit end-to-end encryption, 2FA, SSO, audit logs, session recording, and role-based access controls, making it suitable for professional support environments where secure access and traceability are important.		Categories Antivirus Application Control Autonomous Endpoint Management (AEM) Computer Security Cybersecurity Endpoint Management Endpoint Protection IoT Security IT Management IT Security License Management Mobile Application Management Mobile Device Management (MDM) Patch Management Remote Desktop Software Deployment Threat Intelligence Unified Endpoint Management (UEM) Vulnerability Assessment Zero Trust Security
IT Management Features Capacity Monitoring Compliance Management Event Logs Hardware Inventory IT Budgeting License Management Patch Management Remote Access Scheduling Software Inventory User Activity Monitoring Remote Desktop Features Chat Cross-Platform Access File Transfer Group View Mobile Device Access Multi Monitor Support Record Remote Sessions Remote Print Remote Wake User Management Show More Features Remote Support Features Diagnostic Tools File Transfer Live Chat Real-time Chat Remote Control Screen Sharing Session Recording Session Transfer Surveys & Feedback Remote Work Features Collaboration Credential Management Electronic Signature Employee Monitoring Live Chat Meeting Management Project Management Remote Access Remote Support Screen Sharing Softphone Task Management Time Zone Tracking Video Chat Web Conferencing Screen Sharing Features Annotations / Drawing Tools Desktop / Browser Sharing Mobile Screen Sharing Presenter Control Management Remote Control Screen Capture Screen Mirroring Screen Recording		IT Management Features Capacity Monitoring Compliance Management Event Logs Hardware Inventory IT Budgeting License Management Patch Management Remote Access Scheduling Software Inventory User Activity Monitoring Remote Desktop Features Chat Cross-Platform Access File Transfer Group View Mobile Device Access Multi Monitor Support Record Remote Sessions Remote Print Remote Wake User Management Show More Features Computer Security Features Anti Spam Antivirus Audit Trail Compliance Management Database Security Audit File Access Control Financial Data Protection Maintenance Scheduling Real Time Monitoring Security Event Log Virus Definition Update Vulnerability Protection Cybersecurity Features AI / Machine Learning Behavioral Analytics Endpoint Management Incident Management IOC Verification Tokenization Vulnerability Scanning Whitelisting / Blacklisting Endpoint Protection Features Activity Log Antivirus Application Security Behavioral Analytics Device Management Encryption Signature Matching Web Threat Management Whitelisting / Blacklisting IT Security Features Anti Spam Anti Virus Email Attachment Protection Event Tracking Internet Usage Monitoring Intrusion Detection System IP Protection Spyware Removal Two-Factor Authentication Vulnerability Scanning Web Threat Management Web Traffic Reporting License Management Features Automatic SKU Recognition Central LM Server Copy Protection History Tracking Node Management Online Activation Portable License Sarbanes-Oxley Compliance Timing Rights Trial License Mobile Device Management (MDM) Features Automatic Device Recognition Data Management Deployment Management Inventory Management Maintenance Utilities Procurement Management Remote Update / Installation Software Management Synchronization Management Wireless Network Support Patch Management Features Alerts/Notifications Automatic Approval Automatic Patch Deployment Automatic Scans Compliance Management Custom Patches Dashboard Network Wide Management Patch Prioritization Patch Testing Remote Access/Control Vulnerability Scanning
Integrations HaloITSM ServiceNow 1Password Active Directory Autotask PSA Avast Business Premium Remote Control Axonius Bitrix24 Freshdesk Freshworks Neo Jira Service Management JupiterOne Licenseware ManageEngine AssetExplorer ManageEngine PAM360 ManageEngine ServiceDesk Plus Zoho CRM Zoho Creator Zoho Flow Zoho Zia Show More Integrations View All 17 Integrations		Integrations HaloITSM ServiceNow 1Password Active Directory Autotask PSA Avast Business Premium Remote Control Axonius Bitrix24 Freshdesk Freshworks Neo Jira Service Management JupiterOne Licenseware ManageEngine AssetExplorer ManageEngine PAM360 ManageEngine ServiceDesk Plus Zoho CRM Zoho Creator Zoho Flow Zoho Zia Show More Integrations View All 40 Integrations