Audience

Designed for those seeking simplified total endpoint management: Inventory, service desk, asset management, license compliance, security, mobility, and more. 50 devices? 50,000? KACE does that.

About KACE by Quest

KACE® by Quest supports your unified endpoint management (UEM) strategy by helping you discover and track every device in your environment, automate administrative tasks, keep compliance requirements up-to-date and secure your network from a range of cyberthreats. Discover, manage and secure all your endpoints from one console as you co-manage your traditional and modern endpoints, including Windows, Mac, Linux, ChromeOS, and iOS and Android devices.

KACE is a Unified Endpoint Management solution that offers a single point of control for managing IT systems across the entire organization, inside or outside your network. This comprehensive solution takes the stress out of keeping devices secure and compliant so you can do more.

Pricing

Starting Price:
As low as $3/mo/device
Pricing Details:
Please contact Quest sales for additional pricing details and options.
Free Version:
Free Version available.
Free Trial:
Free Trial available.

Integrations

API:
Yes, KACE by Quest offers API access

Ratings/Reviews - 2 User Reviews

Overall 5.0 / 5
ease 4.5 / 5
features 4.5 / 5
design 4.5 / 5
support 5.0 / 5

Company Information

Quest Software
Founded: 2001
United States
www.quest.com/kace/

Videos and Screen Captures

Configure, manage, support, and secure every device easily.

Configure, manage, support, and secure every device easily.

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Product Details

Platforms Supported
Cloud
Windows
Mac
Linux
iPhone
iPad
Android
Chromebook
Training
Documentation
Live Online
Webinars
In Person
Videos
Support
Phone Support
24/7 Live Support
Online

KACE by Quest Frequently Asked Questions

Q: What kinds of users and organization types does KACE by Quest work with?
Q: What languages does KACE by Quest support in their product?
Q: What kind of support options does KACE by Quest offer?
Q: What other applications or services does KACE by Quest integrate with?
Q: Does KACE by Quest have an API?
Q: Does KACE by Quest have a mobile app?
Q: What type of training does KACE by Quest provide?
Q: Does KACE by Quest offer a free trial?
Q: How much does KACE by Quest cost?
Q: What pricing for support is available for KACE by Quest?
Q: What pricing for training is available for KACE by Quest?

KACE by Quest Product Features

Change Management

Approval Workflow Supported
Audit Trail Supported
Change Planning Supported
Prioritization Supported
Release Management Supported
Task Management Supported
Training Management Supported
Automated Notifications Not Supported
Change Calendar Not Supported
Compliance Management Not Supported
Tracking & Reporting Not Supported

Disk Imaging

Bare-Metal Restore Supported
Compression Supported
Disk Cloning Supported
Encryption Supported
Image Deployment Supported
Web Access / Restoration Supported
Backup Scheduling Not Supported
Differential Backup Not Supported
Incremental Backup Not Supported

Endpoint Protection

Activity Log Supported
Application Security Supported
Device Management Supported
Whitelisting / Blacklisting Supported
Antivirus Not Supported
Behavioral Analytics Not Supported
Encryption Not Supported
Signature Matching Not Supported
Web Threat Management Not Supported

Help Desk

Alerts / Escalation Supported
Automated Routing Supported
Community Forums Supported
Customizable Branding Supported
Document Storage Supported
Email Integration Supported
IT Asset Management Supported
Incident Management Supported
Interaction Tracking Supported
Knowledge Base Supported
Known Issue Management Supported
Multi-Channel Communication Supported
Multiple Brands / Products Supported
Network Monitoring Supported
Real-time Chat Supported
Self Service Portal Supported
Service Level Agreement (SLA) Management Supported
Ticket Management Supported
Live Chat Not Supported

IT Asset Management

Asset Tracking Supported
Audit Management Supported
Compliance Management Supported
Configuration Management Supported
Contract/License Management Supported
Cost Tracking Supported
Depreciation Management Supported
IT Service Management Supported
Inventory Management Supported
Maintenance Management Supported
Procurement Management Supported
Requisition Management Supported
Supplier Management Not Supported

IT Management

Capacity Monitoring Supported
Compliance Management Supported
Hardware Inventory Supported
IT Budgeting Supported
License Management Supported
Patch Management Supported
Software Inventory Supported
Event Logs Not Supported
Remote Access Not Supported
Scheduling Not Supported
User Activity Monitoring Not Supported

IT Security

Event Tracking Supported
Two-Factor Authentication Supported
Vulnerability Scanning Supported
Anti Spam Not Supported
Anti Virus Not Supported
Email Attachment Protection Not Supported
IP Protection Not Supported
Internet Usage Monitoring Not Supported
Intrusion Detection System Not Supported
Spyware Removal Not Supported
Web Threat Management Not Supported
Web Traffic Reporting Not Supported

IT Service

Contract Management Supported
IT Asset Management Supported
Incident Management Supported
Knowledge Management Supported
Release Management Supported
Self Service Portal Supported
Service Catalog Supported
Service Reporting Supported
Ticket Management Supported

ITSM

Asset Tracking Supported
Change Management Supported
Contract/License Management Supported
Dashboard Supported
Incident Management Supported
Problem Management Supported
Project Management Supported
Self Service Portal Supported
Availability Management Not Supported
Configuration Management Not Supported
Release & Deployment Management Not Supported

IoT

Data Collection Supported
Data Management Supported
Application Development Not Supported
Big Data Analytics Not Supported
Configuration Management Not Supported
Connectivity Management Not Supported
Device Management Not Supported
Performance Management Not Supported
Prototyping Not Supported
Visualization Not Supported

License Management

Automatic SKU Recognition Supported
Central LM Server Supported
Copy Protection Supported
History Tracking Supported
Node Management Supported
Portable License Supported
Sarbanes-Oxley Compliance Supported
Trial License Supported
Online Activation Not Supported
Timing Rights Not Supported

Mobile Device Management (MDM)

Automatic Device Recognition Supported
Deployment Management Supported
Inventory Management Supported
Maintenance Utilities Supported
Remote Update / Installation Supported
Software Management Supported
Data Management Not Supported
Procurement Management Not Supported
Synchronization Management Not Supported
Wireless Network Support Not Supported

Patch Management

Alerts/Notifications Supported
Automatic Approval Supported
Automatic Patch Deployment Supported
Automatic Scans Supported
Compliance Management Supported
Custom Patches Supported
Dashboard Supported
Network Wide Management Supported
Patch Prioritization Supported
Patch Testing Supported
Remote Access/Control Supported
Vulnerability Scanning Supported

Reporting

Customizable Dashboard Supported
Data Source Connectors Supported
Drag & Drop Supported
Drill Down Supported
Report Export Supported
Scheduled / Automated Reports Supported
Email Reports Not Supported
Financial Reports Not Supported
Forecasting Not Supported
Marketing Reports Not Supported
OLAP Not Supported
Sales Reports Not Supported

System Monitoring

Alerts / Notifications Supported
Device Monitoring Supported
Patch Management Supported
Policy-based Automation Supported
Remote Monitoring Supported
Reporting / Analytics Supported
Risk Analysis Supported
Server Monitoring Supported
Service Configuration Management Supported
Antivirus Management Not Supported
Data Backup / Recovery Not Supported
Inventory Management Not Supported

KACE by Quest Verified User Reviews

Write a Review
  • Glen S.
    IT Manager
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User, Administrator, Deployment
    Company Size: 1,000 - 4,999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "All in One Solution"

    Posted 2021-07-09

    Pros: Great Support.
    Easy to setup and get running.
    Once it is working there is nothing to worry about.
    Always new features coming.
    Great all in one solution.
    Excellent reporting.

    Cons: Steep learning curve - it really pays to understand the software.
    Does lack some nice features, but always being upgraded.
    Can be a little confusing.

    Overall: KACE SMA is an all-in-one solution that allows a small team to manage endpoints easily (in our case, around 200)
    We use the software to deploy programs, Windows and application patching, manage contracts and run the IT Help Desk. Having this comprehensive solution means we don't have to flick between programs and run different systems. Everything is in the one spot.

    When I changed jobs a few years ago, I implemented KACE as one of my first tasks and it has become an invaluable piece of technology.

    Read More...
  • Fabio M.
    CTO
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User, Administrator, Deployment
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Excellent Management Solution"

    Posted 2021-04-06

    Pros: Easy to use.
    Everything I need in a few clicks.
    Interface clear.
    All modules are included, no hidden costs.

    Cons: Some resources missing, like chatbot, hint in fields on form and more colors themes.

    Overall: In general, best option for the endpoint management solution. best cost benefit.
    Very fast implementation.

    Read More...
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