Audience
Provedores de Serviços Gerenciados (MSPs), empresas de serviços de TI e equipes internas de TI/NOC responsáveis por monitorar, gerenciar e dar suporte à infraestrutura de TI de vários clientes ou departamentos - incluindo administradores de sistema, técnicos de help desk e gerentes de TI que precisam de monitoramento remoto centralizado, emissão de bilhetes e gerenciamento de segurança no Windows, Linux, macOS, servidores, máquinas virtuais e dispositivos de rede.
About GestorMSP
GestorMSP is a complete RMM (Remote Monitoring & Management) and ITSM platform built for Managed Service Providers (MSPs) and corporate IT teams.
Monitor and manage your clients' entire IT infrastructure from a single dashboard: Windows, Linux, and macOS devices, servers, VMs (Hyper-V, Proxmox), Docker/Kubernetes containers, and network devices via SNMP.
Key features:
Real-time monitoring with configurable alerts and hierarchical monitoring profiles
Built-in remote access (native RDP via WebRTC/P2P) with low latency
Automated patch management and OTA updates
Endpoint antivirus and security, with a Security Center for vulnerability and compliance management
Script automation and bulk software deployment
Full ITSM module: tickets, SLAs, CMDB, approvals, knowledge base, and workflow automation
Integration with Active Directory, Microsoft 365/Entra ID, and backup tools (Veeam)
Native multi-tenancy, built to scale from small operations to millions of devices
Pricing
100% built-in remote access, fully integrated into GestorMSP — unlike competitors that rely on third-party remote tools
GestorMSP Connect App (proprietary remote access application)
RD Web — remote desktop straight from the browser
Integrated SSH
Remote CMD and PowerShell directly from the dashboard
Secure sessions with role-based access control (RBAC)
Monitoring & Alerts
Real-time endpoint monitoring (servers, workstations, laptops)
CPU, memory, and disk metrics with history and uptime
Real-time alerts by severity (critical / warning / info) with configurable thresholds
Alert acknowledgement and resolution
Live dashboard with auto-refresh
Patch & Software Management
Patch management (detection, severity, and bulk installation)
Installed-software inventory
Remote software deployment and installation
Automation
Reusable scripts (PowerShell, Bash, and Python)
Scheduled and on-demand execution
Bulk operations (restart, shutdown, update, backup, scan)
Inventory & Assets
Hardware and IT asset inventory
Organization by device type, status, and advanced filters
Multi-tenant management (all clients in a single panel)
Basic Security
On-demand endpoint security scan
Per-device security score
Reporting & Access
Device, performance, and alert reports with export
Responsive web interface (access from a mobile browser)
OPTIONAL ADD-ON MODULES (sold separately — NOT included in RMM)
ITSM
PSA
CRM
AI Module (predictive analytics, anomaly detection, automated suggestions, predictive maintenance)
Network Module (network discovery, topology, SNMP/IP monitoring)