Splashtop Remote SupportSplashtop
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Related Products
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About
GestorMSP is a complete RMM (Remote Monitoring & Management) and ITSM platform built for Managed Service Providers (MSPs) and corporate IT teams.
Monitor and manage your clients' entire IT infrastructure from a single dashboard: Windows, Linux, and macOS devices, servers, VMs (Hyper-V, Proxmox), Docker/Kubernetes containers, and network devices via SNMP.
Key features:
Real-time monitoring with configurable alerts and hierarchical monitoring profiles
Built-in remote access (native RDP via WebRTC/P2P) with low latency
Automated patch management and OTA updates
Endpoint antivirus and security, with a Security Center for vulnerability and compliance management
Script automation and bulk software deployment
Full ITSM module: tickets, SLAs, CMDB, approvals, knowledge base, and workflow automation
Integration with Active Directory, Microsoft 365/Entra ID, and backup tools (Veeam)
Native multi-tenancy, built to scale from small operations to millions of devices
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About
Splashtop Remote Support is a remote support and endpoint management solution designed to help IT teams securely access, troubleshoot, and manage computers and mobile devices from anywhere. The platform provides attended and unattended remote access for Windows, Mac, Linux, iOS, and Android devices through fast and reliable remote desktop connections. Splashtop includes features such as session code-based support, remote control, chat, voice calls, session reboot and reconnect, admin privilege elevation, and multi-technician collaboration for efficient troubleshooting workflows. The platform also offers autonomous endpoint management capabilities including real-time patch management, device monitoring, software deployment, vulnerability insights, and centralized endpoint visibility. Splashtop integrates with popular PSA ticketing and ITSM tools such as Zendesk, Jira, Freshservice, Microsoft Teams, and Freshdesk to streamline IT support operations.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Provedores de Serviços Gerenciados (MSPs), empresas de serviços de TI e equipes internas de TI/NOC responsáveis por monitorar, gerenciar e dar suporte à infraestrutura de TI de vários clientes ou departamentos - incluindo administradores de sistema, técnicos de help desk e gerentes de TI que precisam de monitoramento remoto centralizado, emissão de bilhetes e gerenciamento de segurança no Windows, Linux, macOS, servidores, máquinas virtuais e dispositivos de rede.
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Audience
Splashtop Remote Support is designed for IT teams, managed service providers, help desks, enterprises, remote workers, educational institutions, healthcare organizations, and businesses that need secure remote access, endpoint management, and scalable IT support solutions
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and VideosNo images available
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Pricing
$49.90/month
Free Version
Free Trial
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Pricing
$40/month for 25 computers
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationGestorMSP
Founded: 2026
Brazil
gestormsp.com.br
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Company InformationSplashtop
Founded: 2006
United States
www.splashtop.com/products/remote-support
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Categories |
Categories |
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MSP Features
Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling
RMM Features
Deployment Management
For MSPs
IT Asset Management
Mobile Access
Network Monitoring
Patch Management
Real-time Alerts
Remediation Management
Endpoint Protection Features
Activity Log
Antivirus
Application Security
Behavioral Analytics
Device Management
Encryption
Signature Matching
Web Threat Management
Whitelisting / Blacklisting
Remote Support Features
Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback
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Integrations
Acronis Cyber Protect
Active Directory
Addigy
Atera
Autotask PSA
Datto SIRIS
Freshdesk
Freshservice
IBM MaaS360
Ivanti Neurons for MDM
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Integrations
Acronis Cyber Protect
Active Directory
Addigy
Atera
Autotask PSA
Datto SIRIS
Freshdesk
Freshservice
IBM MaaS360
Ivanti Neurons for MDM
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