Alternatives to Cloudphony
Compare Cloudphony alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to Cloudphony in 2026. Compare features, ratings, user reviews, pricing, and more from Cloudphony competitors and alternatives in order to make an informed decision for your business.
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1
CloudTalk
CloudTalk
Searching for a smart call centre software? Try CloudTalk.io, a new-generation cloud phone system for SMEs, startups, online stores or call centers (sales and customer service teams). 25+ integrations with favorite CRM, helpdesk or e-commerce tools as Shopify, Salesforce, Pipedrive, Intercom at hand along with a 5-star rated customer success team make it easy to seamlessly migrate or set up your new cloud call centre from scratch. We are rapidly growing every month and we have already successful cooperation with 1000+ companies across the world like DHL, Yves Rocher or Karcher. Try 14 day FREE trial from CloudTalk (no credit card details required).Starting Price: $25.00/month (billed annually) -
2
MightyCall
MightyCall
MightyCall is a flexible & scalable cloud-based call center solution designed specifically for small & mid-sized businesses. Set up - Enjoy the simple setup process with our intuitive flowchart. Communicate - Manage the flow of both incoming and outbound calls and increase your team’s productivity. Collaborate - Track performance and route calls to your team members based on their roles and knowledge. Reach out - Reach more targeted contacts with the auto dialer and improve engagement rates. Supervise - Train and supervise agents in real-time and obtain precise performance data. Experience our top-rated customer support and free live onboarding sessions designed to maximize your system's potential in the shortest amount of time.Starting Price: $20 per month per user -
3
Aircall
Aircall
Aircall is an AI-powered customer communications and intelligence platform that unifies phone, messaging, and call center operations. Designed for sales and support teams, it enhances every interaction with features like AI Voice Agents, real-time conversation coaching, and integrated WhatsApp messaging. With powerful analytics, call recording, and shared inboxes, teams gain clarity and can resolve customer issues faster. The platform is easy to set up, offering quick number claiming, seamless integrations, and customizable workflows. Trusted by over 21,000 companies worldwide, Aircall helps businesses improve connection rates, boost CSAT scores, and streamline onboarding. By combining automation with human-first AI, Aircall reduces busywork so teams can focus on building better customer relationships.Starting Price: $30/user/month -
4
Greenlight CRM
Greenlight Innovation
Everything you need to create the perfect call centre for your business. Greenlight CRM is call centre software that solves all your customer contact technology requirements in one hosted solution that's easy to use, compliant, customizable and feature rich. Greenlight combine technology and expertise to make your goals a reality. Our cloud-based call centre software solution gives you a fully compliant predictive dialer, call scripting, inbound call handling, and a powerful CRM system, developed by Greenlight for smarter business. A vast range of customization options to tailor your solution to your requirements and interface with your existing systems. Designed to make your workforce as efficient and professional as possible and to ensure that your data is always effectively utilized. We’ll take the time to get to know and understand your business so we can share our years of industry experience to ensure you get the best results possible.Starting Price: $49 per user per month -
5
Call Handling Cloud Contact Center
Call Handling
Call Handling’s cloud contact center allows you to grow your business more easily by providing all you need from a multi-channel communication solution without the need for any installation. Perfect for a start-up company, an established cloud call centre or an expanding business looking to join multi sites or homeworkers. A cloud contact centre is an alternative to buying a traditional phone system or can be an enhancement to your existing system. Cloud contact centers and Call Center Software is able to allow you to maximize the functionality of your phone system, reduce license fee costs, increase your capacity, have flexibility in where you work by allowing instant hot desking and offer the highest reliability, call centre business continuity, call centre disaster recovery solutions available. -
6
YOCC
Bigv.in
YOCC can add multiple extensions to your Cloud telephony solution India for all your locations, departments and employees and your mobile office is ready for business. You can choose an easy to remember Toll free or Non-Toll free virtual number or even choose to continue your existing number. Greet and serve customers in the language of their choice with top of the line multi lingual cloud contact centre. Think Global But Act Local! YOCC multi-level IVR Solution helps smartly streamline all strategic business units on single hosted number. YOCC enables live as well as recorded Call monitoring to listen to any or every call between agents and customers and ensure high customer service standards. View comprehensive call analytics, agent specific call reports and more using the YOCC web interface and mobile app to get insightful inputs on inbound calls. -
7
Macquarie Telecom
Macquarie Telecom
Answer an incoming landline call. Ring someone overseas. With Teams Calling, you can do these things seamlessly right inside Microsoft Teams. Today, we give out our deskphone numbers to be easily contactable. But at the same time, we’ve moved into a world where our mobiles and laptops are at the centre of how we communicate. Teams Calling brings the two together. Give out one number – your business landline – and answer or make calls on your mobile, laptop or desk phone, wherever you’re working. Macquarie Telecom Hello is a cloud-based hosted voice system. We take all the complexities of a traditional PABX system, and put those in the cloud, so all you need to do is roll out Hello handsets across your business and plug them in. Managing your new services is easy – it’s all done on our Hello portal.Starting Price: $32 per month -
8
Ringover
Ringover
ingover Group is a European SaaS software publisher and telephone operator since 2005. A true expert in business telecoms, since early 2018 it has been offering Ringover, a voice - video - chat - SMS and call centre communication solution, 100% cloud and trusted by 10,000 users. Integrable with business apps and offering real-time statistics, Ringover makes it possible to manage business communications in just a few clicks. Our keys: end-to-end technological expertise, a user-friendly interface and full support at every stage. With Ringover, your business communications are possible anywhere in the world via PCs or smartphones. A standard internet connection is all you need!Starting Price: $44.00/month/user -
9
Orbox
ORBCOM
Simple to setup - Supports several phone models and multiple operators and it’s easily integrated to existent centrals. Easily manage all your phone communications – through an intuitive and nice platform. Route each incoming phone call to the right person/agent at the most appropriate time. Easily record, monitor and listen to all calls conducted by your operation via an intuitive online control panel. Allows you to create unlimited call routes, which you can easily manage in the back office. Customized messages for automatic attendance- setup by extension number, by time or by caller. Redirect incoming calls to predefined numbers and forward busy calls to your queue with the caller's information saved for reference. Conference calling is a powerful feature that can save you time and money when trying to connect 3 or more people. -
10
Smartz Solutions
Smartz Solutions
Smartz Solutions is the disruptor reshaping the contact center landscape. Traditional legacy systems, with their entangled infrastructures and exorbitant fees, have held businesses hostage for too long. Contact centers are tired of being burdened by disjointed systems with hefty price tags and bad customer and employee experiences. We’re redefining the contact centre experience through our AI-powered 360-degree experience platform. We’ve been there. We paid for the legacy systems. We had 15 different systems running (at a snail's pace) at once to be able to run our call centre. We know the pain of not being able to find data quickly enough (sometimes at all) to help customers. And we sure know what it’s like to have employee information in multiple systems; never showing a clear view of the business. Losing money, opportunities and patience doesn’t have to be how you continue to run your call centre. Through a comprehensive tech stack, you will finally have your entire customStarting Price: $55.00/month/user -
11
Quvu
Pebbletree Ltd
Quvu is an innovative, fully cloud-based contact centre management system. Our self-built technology empowers businesses to positively transform how they handle customer contact, analyse performance and improve agent productivity. Incorporating Predictive and Preview Dialling, our advanced iQ Wallboard, Real-Time Customisable Statistics, Ofcom & TPS Compliance and many more intelligent features, Quvu delivers tangible benefits to call centres of all sizes. Powered through an award-winning VoIP platform, everything you need to manage your entire operation is accessed through a user-friendly web interface in just your web browser. Whether you’re looking to increase sales, conduct market research or guarantee customer retention, Quvu helps you speak to more customers and prospects whilst providing you with the tools that will present valuable and actionable insights that you can use to improve performance.Starting Price: £99 -
12
NuVoxx Cloud Contact Centre
NuVoxx
Our web-based cloud contact centre platform will work with your existing infrastructure to provide advanced features and improve customer experience. Whether the majority of your calls are inbound, outbound or blended, our hosted contact centre platform provides the features and functionality which enable your team to better run and manage your contact centre. The best part is that it does not require any infrastructure upgrades or changes. NuVoxx Cloud Contact Centre will work with your existing computers and telephone sets. NuVoxx Cloud Contact Centre (NC3) is a cloud-based inbound and outbound contact centre solution for organizations looking to enhance their contact centre capabilities and customer experience, without having to deploy, manage and maintain the required infrastructure. -
13
StandardFacile
BJT Partners
Choose from more than 150,000 numbers your favorite number and use it immediately to receive calls from your customers, prospects, suppliers... or keep your existing number with portability. Receive and make your calls from your usual fixed and mobile phones, or those of your employees. There is nothing to install. You can, at any time, add or modify telephones without any limit. Immediately have functionalities allowing you to manage your calls professionally: management of queues and putting on hold, taking simultaneous calls, call transfer and never miss a customer again. Receive all your customer calls by e-mail and find them on your web interface or on your smartphone app. Number billed at the local France Telecom rate. All your correspondents will be able to reach you at the price of 5 centimes per minute, that is to say the price of a call made in their locality. These calls are not included in mobile plans.Starting Price: $10 per user per month -
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Callture
Callture
A toll-free number offers a big-company image to clients and other callers who want to contact you free of charge from wherever they are located. We offer a variety of toll-free number types, from 800 and 866 extensions to vanity numbers. A local number can provide a local presence in any target city. Many clients use local numbers in geographical targeted advertising. Since our PBX is managed entirely online, you have full control over your system at all times. All you have to do is fill in the parameters (which tell the PBX where to forward each call) and you are done. It is an easy-to-understand process that is much better than the alternative (hardware), and comes with a variety of useful variety of useful features. Our Business VoIP phone service brings you all the features of a Fortune 500 phone system at an affordable cost. For just $35.95/month you can make unlimited calls to any number in the US and receive unlimited calls on your local phone number.Starting Price: $26.50 per month -
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Ozonetel
Ozonetel
Setup a full-fledged contact center from scratch in hours. Add cloud capabilities while keeping your on-prem hardware. Migrate from legacy to cloud overnight. At Ozonetel, we connect you with product experts who will deeply understand your requirements before recommending a solution that perfectly matches your business goals. Cost-effectively unify and automate digital and voice channels. Top rated dialers to accelerate inbound lead management & outbound campaigns. Setup a complete call management system in 24 hours or less. Comprehensive inbound, outbound, and blended call center solutions. At Ozonetel, we offer secure, cloud-based communication solutions that provide a better customer experience at a lower total cost for contact centers. We are known for developing and launching the first cloud-based customer experience platform in the Indian marketplace. Since then, unparalleled customer support and continuous AI innovation continue to set us apart.Starting Price: $25 per month -
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VadaXchange
Vadacom
Our fully cloud-based business phone system is VadaXchange PBX in the cloud, hosted or your own VMware – it offers flexible and cost effective per-license-per-month pricing – you don't need to buy any hardware. Vadacom's cloud PBX is unique. It offers businesses the same experience as owning a PABX together with an advanced unified communications system, without any of the old TDM systems or servers on your premises. You can manage the whole phone system, with phone lines, ability to fully manage your business call flow, a full contact centre offering with ACD agents, calling queues and reports, as well as call recordings and quality control. With the easy-to-use Vadacom Buddy™ interface, your team can set their own availability to take calls, see who’s free for a call transfer, integrate their mobile, desk phone and calendar, record calls, and much more. They can securely access your phone system from any browser or carry Buddy with them on their iPhone or Android smartphone. -
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KrispCall
KrispCall
KrispCall helps you manage your personal, business, and corporate telephony requirements all from a single app (Web, Android, iOS). Get international numbers right from the comfort of your home. KrispCall helps you own national, toll-free, local, shortcode, and international numbers (for over 100 countries) in no time. Manage your call logs effortlessly. KrispCall’s unified callbox allows you to handle and monitor your business calls, recorded conversations, texts, and voicemails all from a single window. Earn trust of your international clients by calling them through their local numbers. KrispCall offers international phone numbers for your business at the most affordable price. With our embeddable widget, you are just a click away from your customers. Clients can now call you directly without hassles by simply clicking on the KrispCall’s widget embedded in your website.Starting Price: $15 per user per month -
18
ICTBroadcast
ICT Innovations
ICTBroadcast is a multi-tenant, white label, unified communications-based autodialer, predictive dialer, progressive, preview and power dialer software solution feature inbound IVR, IVR Studio, press 1 campaign, complete call center, AMD, HLR, DNC, survey, appointment, Dialog flow integration, Rest APis, and WEBRTC also supporting Voice, SMS, Email and Fax communications . Suitable for small business owners, entrepreneurs, and Service Providers. It enables service providers to offer a wide range of telemarketing, call centre and contact centre-related services. It can be scaled to blast thousands of simultaneous calls and it fits most voice broadcasting and call centre scenarios with effective and efficient communications management.Starting Price: $299 -
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Grapevine
Grapevine
With all the features you’d expect including 24/7 access to highly trained Australian call centre operators, Grapevine helps shines a light on every corner of your organization, giving your staff and customers confidence that their complaints are receiving the full attention they deserve. 24/7 access to call centre, 365 days a year. Fully trained call centre operators based in Australia. 24 hour reports to your organization direct from call centre. 24/7 access for reporters and businesses to reports and actions. Annual fixed pricing based on scale of your organization. Instant notification to businesses on urgent matters. Quarterly reporting with hot-spot identification. Expert advice offered in line with your company policy. -
20
Focus Contact Center
Focus Telecom
Focus Telecom offers a cloud-based platform that helps organize communication channels with clients and business owners in any business industry. Focus Telecom's platform is accessible from a web browser and it does not require any other special equipment. Focus Telecom also provides a full range of functions for any inbound and/or outbound call center, as it offers complex IVRs, call recordings, Custom Relation Management (CRM) integration, remote agent management, multichannel, among many others.Starting Price: $15.00/month/user -
21
JustCall
JustCall.io
The Cloud Phone System of choice for modern sales and support teams. End clueless conversations by adding context to every call. Call software, virtual numbers, SMS campaigns, native CRM integrations, and lots more at just $25 per user. - 100+ integrations with CRM & Business tools - Click to call from CRM - Go live in 70+ Countries - SMS Workflows & Automation - 3 sales dialers to choose from - Call queueing and forwarding - Comprehensive analytics - Conversation intelligence & much more Get 70% off on your first month!Starting Price: $30 per user per month -
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SIPTEL
SIPTEL
VOIP is a latest technology, where a phone call is routed over the internet instead of traditional copper lines. This brings significant advantage to businesses. There is no need to install telephone cables. The phone app can be installed on your mobile phone, and the calling rates are lower than traditional phone. VOIP can offer you significant savings in both CAPEX as well as OPEX. To start with first of all there is no capital expenditure on PBX system, laying telephone line to your office, special cabling for phone to each desk. Besides this the calling rates on voip are usually lower with best savings made in international calling. Since the telephony solution is cloud based, lot of flexibility is available. You could easily add users, add departments, setup IVR, create voice prompts, call queues, business hour prompts, record calls and listen to recordings. These features give professional image to your company. And all this can be done in few minutes using a cloud setup.Starting Price: $12 per user per month -
23
The Real PBX
The Real PBX
Let cloud connect to all your employees & departments on any device, anytime, anywhere. Your customers in US, UK, Aus & other countries will call you without being charged. Leverage the best-in-class phone system solutions for all your communication requirements. Get a fully-featured & ready-to-use contact center of any agent size within minutes. The Real PBX presents a superior quality telephony, Hosted PBX. A cloud-hosted Business Phone System that carries all the possible features of traditional VoIP Phone along with the special advantages of the cloud. Get this in action and see your business connecting to the world, like never before. The Real PBX is renowned providers of cloud-based voice calling services to bolster the small and medium businesses across the globe. The Real PBX has been serving the business with effective connectivity solutions since 2004. Whatever your setup be, inbound, outbound, or merged, we assure unlimited calling to keep your business progressing.Starting Price: $12 per month -
24
QueueMetrics
Loway
QueueMetrics monitoring software lets you track agent productivity and agent time, payrolls, measure targets, conversion rates, ACD, IVR, Music on hold, generate outbound campaign statistics and monitor realtime processes with customizable wallboards. It simplifies call center agents daily workflow using a dedicated agent interface with text messages and alarms options and integrates easily with all modern CRM in the market like Vtiger or Salesforce, includes a ready to use WebRTC softphone and a complete quality tracking tool. Measure and improve all contact centre activities with more than 200 different metrics and manage your call center processes in realtime with extensions and calls control, live alarms, whisper mode, spy and barge mode. More metrics and reports coming out for free every year! QueueMetrics software is available on premise or as a cloud hosted service for FreePBX, Yeastar S PBX, Grandstream, Issabel, FusionPBX and many other Asterisk distros. -
25
Horizon Hosted Telephony
Horizon Telecom
Our best selling telephone systems are the Horizon Hosted Cloud system and the Panasonic NS-700 Office system, both of which are clear market leaders in the UK today. Horizon Hosted Telephony is a Cloud-based telephone system which means the switching equipment is hosted in a remote Data Centre and calls are made using VoIP over the Internet. Each system comes with Free Polycom VVX 411 handsets on a 3 year deal as long as you use one of our specialist VoIP services for Internet connectivity, such as a Converged voice & data circuit whereby a small amount of required bandwidth is permanently segregated off for voice-use only to ensure high quality speech at all times regardless of how much data is being downloaded with the rest of the bandwidth available for general Internet usage. In the majority of situations it will provide substantial cost savings with regard to both initial outlay and on-going costs as well as providing State-of-the-Art facilities. -
26
CommPeak
CommPeak
CommPeak helps organizations transform how they handle inbound and outbound communication. With cloud-based solutions that boost productivity, deepen engagement, and expand operational visibility, CommPeak turns everyday interactions into measurable business results. Across every area of business communication, organizations can use CommPeak’s full range of cloud-based services. Use predictive dialing and omnichannel messaging to expand customer outreach. Manage business calling through Cloud PBX, an internet-based phone system. Identify and connect with active numbers using HLR LookUp, reach global markets with A–Z VoIP termination, and establish a local presence in target regions with DID numbers. With integrations for over 100 CRMs and internal systems, CommPeak blends well with existing processes, allowing teams to get started quickly.Real-time monitoring provides complete visibility into performance. Combined with AI insights, a tier-1 provider network, and 24/7 live supportStarting Price: $75 per month -
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Daktela
Daktela
Our cloud contact centre is a communication platform that can be easily managed online from anywhere. The customizable software seamlessly connects all your communication channels and customer information with information from other business systems to enhance and personalize the overall customer experience. Businesses of all shapes and sizes can benefit from this efficient, unified approach.Starting Price: €25 -
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Teleware
Teleware
Cloud Contact Center is designed for businesses looking to increase call handling capacity, including meeting spikes in call volume such as increased seasonal demand or crisis management. Fast to deploy, easy to add/remove users, and inexpensive compared to on-premise based solutions, our enterprise-grade cloud contact centre is perfect for businesses looking for added flexibility and control in their telephony infrastructure. This is one of the few contact centers that gives users full access through the native Microsoft Teams interface. Cloud Contact Centre from Teleware provides users with an enhanced experience every day. -
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Toky
Toky Inc.
Toky is a full-featured Business Phone System that allows your customers and team to communicate efficiently, you just need a good internet connection. With virtual phone numbers from around the world, make yourself available no matter where your company is located. Integrate your CRM and business tools seamlessly, so you can call your customers with a single click and automatically log the details of every call. Take advantage of features such as call recordings, voicemails, SMS, Speech to text, with affordable rates and proven reliability.Starting Price: $20.00/month/user -
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Bevatel
Bevatel
Bevatel is the leading company to provide integrated cloud solutions and high-quality services with professional experts and specialists and at the best prices in Saudi Arabia. Bevatel was established in 2006 with commercial registered number 1010456255 and license for contact center with number ( 42-13-192 ) in Jeddah, Saudi Arabia. And it has succeeded in helping many Saudi companies to develop their contact centers. For more than 15 years, Bevatel has succeeded in occupying a pioneer rank in advanced communications by its professional solutions for contact centers, customer service, call centers systems, and management. All these services have enabled Bevatel to be the leading company in contact center services not only in Saudi Arabia but in the Middle East generally. -
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Solgari Cloud Communications
Solgari
Discover a complete, compliant communications solution bridging voice, video, chat and SMS. Increase efficiency, provide unparalleled Cloud Contact Centre as a Service, and deliver a seamless digital customer experience from a single Contact Centre as a Service (CCaaS) solution. Every channel and function you need, available from a single secure Cloud platform. Intuitively integrate Microsoft Dynamics and Dynamics Phone integrations for a full Teams Contact Centre experience. Send and receive communications quickly, autonomously and in bulk. Connect to all your comms and CRM solutions from any connection, at any time. Text, telephone or video call; switch between channels quickly and easily. GDPR, PCI DSS MiFID II and more. Solgari abides by all data and security regulations. Upgrade to an all-channel Cloud contact center with automated, voice-activated quality of life improvements.Starting Price: $20 per month -
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QixolPromo
Qixol
The Qixol Promo Engine has features, options and tools that make it the most versatile engine on the market by allowing you to centralise management of your promotions and enable promotion checking across the estate including ePOS, Website and Call Centre. The powerful customisation options & features give you flexibility to create the promotions you want. Enhance the promotional capabilities of your existing software applications by integrating into Qixol Promo using our simple API. Give your customers a consistent shopping experience across your channels, issue and redeem Coupons with ease, reward them with Loyalty Points. Create, Test and Launch Promotions in minutes, react quickly to sales trends and ensure you are promoting the right products to your customers. -
33
Thirdlane
Thirdlane
Thirdlane is a scalable UCaaS platform that blends multi-tenant PBX, Contact Center, and collaboration apps into one solution. MSPs, Enterprises, and telecom providers adopt Thirdlane when they want freedom of deployment, deep integrations, and reliable control over their communications stack. Whether your team prefers cloud-hosted services or on-premises deployments, Thirdlane adapts to your strategy. IT departments appreciate the API-first design, while business leaders value the ability to cut costs and avoid lock-in. Core benefits: - Enterprise-grade PBX with calling, video meetings, voicemail, and advanced routing. - Unified Thirdlane Connect apps for chat, video meetings, and file sharing. - Built-in Contact Center - Advanced analytics to improve service and sales. - CRM integration for context-rich customer interactions. - White-label branding across all user touchpoints. - Options for geo-redundancy and high availability. -
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Teltrac
Interpacific Data Management
Teltrac 7th Generation UC Call Accounting: Fundamental Business Intelligence Teltrac G7 will enable you to reduce telecom call bills by delivering continuous reporting and analytics for all call activity in and out of your organization, external and internal. All call types and technologies are supported including PSTN, SIP, IP, UC and mobile. Reporting is real time up to the last call, and current and historical reports, dashboards and analytics are immediately available at all times. Over-spending and waste can be quickly detected, carrier bills verified down to individual call level, over-billing detected, traffic measured on all circuits. Detect abuse, charge personal call costs to cost centres or back to individual staff members, increase productivity & efficiency with an array of staff performance KPI’s and metrics. Deployable globally Cloud hosted or on a choice of server platforms, Teltrac supports all UC / PBX / IPT from all vendors, in any location globallyStarting Price: Capex or Subscription -
35
CyTrack
CyTrack Intelligence Systems
Powerful Telephony & Contact Center Reporting via web browser user interface and powerful suite of intelligent reports. Call and Screen recording and reporting with PCI DSS compliance. Call Transcription and Sentiment analysis services. Evaluate and categorize calls at scale to measure compliance, build scorecards, rate customer sentiment. Integrate all of your standard telephone call controls with CRM and business data on your desktop. CyCX Connect is the ultimate web and telephony omnichannel contact centre solution. Web chat is fast becoming a channel of choice for direct and personal online customer service. -
36
FundCentre Reporting
SS&C Intralinks
FundCentre Reporting is an AI-powered investor portal from SS&C Intralinks designed to modernize fund reporting and investor communication. Formerly known as InvestorVision, the platform helps general partners provide limited partners with secure, transparent, and on-demand access to critical fund data. It supports clear investor communications, accurate reporting, ILPA template standardization, integrated account data, and visibility across funds and investment information. FundCentre Reporting helps alternative investment firms streamline investor relations workflows while improving transparency and reducing reporting complexity. The platform is part of the broader FundCentre AI ecosystem, which supports fundraising, onboarding, reporting, investor visibility, and managed services for alternative investments. FundCentre Reporting helps firms deliver a more secure, frictionless, and professional investor portal experience across the fund lifecycle. -
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Cool Telecom
Cool Telecom
Cool Telecom is a cloud-based simple phone system for all business sizes. we have a multifunction interface that include CRM and Helpdesk tools, that increase sales and help support teams to communicate clearly and efficiently. The client can instantly add numbers from 50+ countries, scale their teams based on seasonality, and gain deep insights through real-time analytics. Accessible from any device, Place and take calls anywhere. You can instantly obtain phone numbers in over 50+ countries, and handle calls from Cool Telecom multifunction app. Quickly and efficiently route calls according to IVR selection, agent skills, time zone, and more, including an intuitive dashboard. Also you can get advanced and real-time analytics on agent and team performance and productivity, monitor them on the live feed and cross-reference data with an existing CRM for more understanding and improvement.Starting Price: €10 per month -
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Global Switch
Global Switch
Global Switch is a leading owner, operator and developer of large scale network dense, carrier and cloud neutral multi-customer data centres in Europe and Asia-Pacific. Our data centres provide rich ecosystems and offer reliability, security and flexibility that our customers require to house their IT infrastructure. Global Switch operates thirteen data centres in key connectivity hubs across Europe and Asia-Pacific, providing around 390,000 sq m of state of the art technical space. At Global Switch you are able to establish direct connections to a vast portfolio of service providers giving you the flexibility to diversify your networks. Customers are able to connect directly to major Internet Exchanges, carriers and cloud providers as well as ISP networks in each of our data centres. -
39
Cebod Telecom
Cebod Telecom
Cebod Telecom is one of the market leaders for affordable business VoIP plans. If you want a quality VoIP system on a budget, Cebod Telecom is the provider for you. They offer a state-of-the-art Pay-Per-Line business telephone model. Revolutionary as businesses will pay per line as opposed to pay-per-user VoIP systems, this service offers businesses access to Cebod Telecom’s already well-regarded quality telephone systems. In addition, the company also offers all-inclusive 50 plus premium IP PBX and dial tone features including music on hold, call forwarding, voicemail, e-Fax, and SMS through their VoIP services. Cebod Telecom offers both metered and unmetered phone plans suited for every type and size of business. High call quality, unlimited user extensions, and unlimited calling within USA and Canada are some of the benefits offered for each phone plan. They also offer free android and IOS phone Apps to manage the phone system and to communicate. -
40
FluentStream
FluentStream
Do you want a business phone service that works without costing a fortune in setup or monthly fees? Wouldn't it be nice to focus on your customers instead of spending hours on hold with your provider every time you want to make a small change? Welcome to FluentStream! We're committed to being the easiest business communication system to do business with. We offer no-contract plans with 24/7 client success for every account. Not only will we hold your hand throughout the entire onboarding process, but we'll do everything on your behalf (including the hassle of calling your internet provider). We know how complicated phone setup can be, and we're more than happy to do the heavy lifting so you don't have to. It's all part of being the easiest business to do business with.Starting Price: $20.00/month/user -
41
Aloware
Aloware
Aloware is a contact center that supports calls and SMS/MMS and works with the most popular CRMs. Be it contact center, sales dialers, or call tracking, we have gathered a full suite of customer engagement tools in one app. From support agents to sales reps to marketers, your team will love a centralized customer conversation hub.Starting Price: $35/month -
42
UniVoxx
UniVoxx
Business Telecom, Simplified! UniVoxx is a business telecom platform that helps organizations make and receive calls, manage phone numbers, e-fax, SMS, users, devices, and more, bringing multi-location communication insights into one reliable system. FREE PHONES, FREE INSTALLATION AND FREE CUSTOMER SERVICE! Services Installation Proactive Monitoring Number Porting eFax SMS Elevators & Fax Adapters Customer Support Door Entry Integration Cross-Device Communication More services are constantly in production. Telecom Cloud-Based VoIP Solution Comes with: Admin Portal Softphone App Core Telecom Features 2. Ownership Dashboard 3. On-Hold Music Generator 4. Phones More products, services, and features are constantly in production. Features CRM Integration PBX Integration Healthcare Software Integration Lock Volume & DND Voicemail to Email Call Recording Custom Alert RulesStarting Price: $0 -
43
Voyc
Voyc
Voyc enables regulated firms to check 100% of contact centre interactions with our speech analytics AI software, helping to improve operational efficiencies, catch complaints, identify vulnerable customers, and deliver an exceptional customer experience. Voyc enables you to scale your quality assurance efforts without extra costs and resources, helping to monitor 100% of calls, prevent multiple call-backs, reduce the number of formal complaints, and ultimately improve customer satisfaction. By optimising the quality assurance process with fewer people, you create operational capacity to coach agents, collaborate more effectively, prioritise vulnerable customers, and stay focused on delivering unbiased assessments. We know managing risks at regulated firms is an everyday battle. By monitoring and analysing 100% of contact centre interactions, Voyc optimises the process of risk management to ensure fair customer outcomes while protecting your reputation. -
44
Ticket Zone
Ticket Zone
Ticket Zone is an independent ticketing and box office service provider. We have been involved in the live entertainment/ticketing industry for some 25 years and pride ourselves on providing an efficient and professional service to our customers and clients. Our call centre operation is manned by courteous and helpful telephone agents and we aim to provide the best service possible. We continually strive to further improve our levels of customer service and welcome feedback from you, so please let us know about your booking experience with Ticket Zone. -
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Noojee
Noojee Contact Solutions
You want a contact center that runs on the most advanced call center software technology, yet is easy to use. A call center system that is perfectly shaped to your business, yet responsive enough to cope with real-time changes in staff, call volumes, and more. You want call center software with seamless integration that just works, and allows your team to plug in and play. You want adaptability, productivity and reliability that's second to none. Whether you’re running a single inbound contact centre or co-ordinating multiple outbound calling teams around the country or around the world, getting the most out of every agent in your team just got easier. We’ve put the focus on developing easy-to-use, high-performance call centre software that sounds great and helps your team produce results that sound even better. Great customer experience is the key to business growth. But what makes a great customer experience? -
46
VL Telecom
VL Telecom
We're a client centric organisation and place our clients at the centre of everything we do. We continuously innovate to bring you solutions that will enhance your business and will continue to do so for years to come. Whether you're a new small business or a multi-national enterprise, we've got you covered. Update your Hosted PBX in the Cloud wherever you are and watch your changes being applied in real time. Every Virtual Landlines Account Comes with our BusinessTalk App. Quickly and easily communicate with co-workers, clients and more with BusinessTalk. Our platform integrates all functions in one, easy to use GUI. Kick off training campaigns and simulated attacks in minutes. You can completely customise your own templates, landing pages and simulated attachments, spoof your own domain for simulated CEO Fraud attacks with reply tracking.Starting Price: $30.94 per month -
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CentreStage
Delta Computer Services
CentreStage, our theatre module, has been developed in association with a number of venues to provide a comprehensive ticketing and venue management system designed to meet the needs of today’s modern box office. CentreStage has all the features you would expect from a market leader in the entertainments industry. It is currently installed in a number of venues. CentreStage will accommodate any number of seating plans and ticket designs and will allow you to set up an unlimited number of shows and performances that may be published on your website automatically as a by-product of setting up the show. The Box Office module offers fast ticketing at the point of sale and accommodates any number of seats and/or shows in a single transaction and the ability to pay by integrated credit card. On-line, patrons can browse, register, and buy in real-time and make secure payments. -
48
Traverse Telecom
Traverse Telecom
Explore a world of solutions for your communication issues all under one roof. Be a part of Traverse Telecom and let your customers connect seamlessly! Strengthen your entire business structure with the best phone connectivity. Welcome your customers with a genuine standard telephone service while working from anywhere. Connect with your global customers and gain International reach using our class leading International toll-free 800 numbers. Feel the need to get global? Open your business to the World by utilizing our Direct Inward Dialing (DID) features from more than 90 countries. Why miss a potential business opportunity by missing a call. With our call forwarding facility you can route your customers’ call to your chosen business location depending on your priority. We provide all Cloud PBX Solutions to negate the need for an on-premises system. Cloud PBX offers the most flexibility and control, all with an advanced feature set.Starting Price: $0.01 per minute -
49
BetterVoice
Voyant
Everything you need in a Business Class phone system. No hardware or additional services required. Set up only takes 5 minutes! You can be set-up in less than 5 minutes! We walk you through the simple process. You can make outbound calls from any of your numbers using our Mobile app or Web Dashboard. Calls can be automatically forwarded to team members when you can't answer your phone. Team members can share a voicemail inbox so calls can be responded to faster. Voicemail transcripts save you time when relaying information to other team members and assistants. Transcripts can easily be imported into your CRM or emailed. Automatically respond to inbound text messages that contain certain keywords. Want to use a soft or VoIP phone with Better Voice? Go ahead! You can easily configure SIP Extensions in your account.Starting Price: $20 per month -
50
KooKoo
Ozonetel
Whether you run inbound, outbound or blended telephony operations, our cloud contact center solution is packed with tools to make its workings smoother and more effective. Since it is a cloud-based solution, you will be set up in minutes. You can scale with ease, manage remote or distributed workers, and get access to advanced reporting, analytics and customer experience features without a hassle. An inbound call center forms the integral part of any call centre solution. This system exclusively handles incoming calls from your customers and effectively responds to their needs, basis your business parameters. Where customers are, business must follow. With today’s customers communicating via various platforms, you need an equally agile Contact Center that supports multiple channels to better connect with them. Our multi-channel Outbound Call Center solution allows you to target your specific segments and enhance customer interaction.Starting Price: $45 per user per month
