Audience
Organizations of all sizes that need Predictive Dialer, VoIP, PBX, SMS and messaging service
About CommPeak
CommPeak helps organizations transform how they handle inbound and outbound communication. With cloud-based solutions that boost productivity, deepen engagement, and expand operational visibility, CommPeak turns everyday interactions into measurable business results.
Across every area of business communication, organizations can use CommPeak’s full range of cloud-based services. Use predictive dialing and omnichannel messaging to expand customer outreach. Manage business calling through Cloud PBX, an internet-based phone system. Identify and connect with active numbers using HLR LookUp, reach global markets with A–Z VoIP termination, and establish a local presence in target regions with DID numbers.
With integrations for over 100 CRMs and internal systems, CommPeak blends well with existing processes, allowing teams to get started quickly.Real-time monitoring provides complete visibility into performance. Combined with AI insights, a tier-1 provider network, and 24/7 live support
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Pricing
Starting Price:
$75 per month
Free Trial:
Free Trial available.
Company Information
CommPeak
Founded: 2012
Hong Kong
www.commpeak.com
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Product Details
Platforms Supported
Cloud
Training
Documentation
Live Online
Support
Phone Support
24/7 Live Support
Online
CommPeak Frequently Asked Questions
CommPeak Product Features
Auto Dialer
Call Reporting
Supported
Lead Management
Supported
Power Dialer
Supported
Predictive Dialer
Supported
Preview Dialer
Supported
Progressive Dialer
Supported
Call Center Management
Not Supported
Call Recording
Not Supported
Call Scripting
Not Supported
Surveys
Not Supported
Business Phone Systems
Call Logging
Supported
Call Monitoring
Supported
Call Routing
Supported
IVR / Voice Recognition
Supported
Virtual Call Center
Supported
Call Recording
Not Supported
Employee Directory
Not Supported
Mobile Access
Not Supported
Web Conferencing
Not Supported
Business VoIP
Encryption
Supported
IVR / Voice Recognition
Supported
SIP Trunking
Supported
Unified Communications
Supported
Voice Quality Enhancement
Supported
Call Parking
Not Supported
Call Recording
Not Supported
Contact Management
Not Supported
Ring Groups
Not Supported
Cloud PBX
Call Routing
Supported
IVR / Voice Recognition
Supported
SIP Trunking
Supported
Virtual Extensions
Supported
Call Recording
Not Supported
Ring Groups
Not Supported
Web Conferencing
Not Supported
Predictive Dialer
Call Monitoring
Supported
Call Results
Supported
Call Transfer
Supported
Callback Scheduling
Supported
Campaign Specific Caller ID
Supported
Call Recording
Not Supported
Contact Management
Not Supported
FCC Compliance
Not Supported
FTC Compliance
Not Supported
Lead Capture
Not Supported
Lead Management
Not Supported
SMS Marketing
2-Way Messaging
Supported
Contact Management
Supported
Mass Texting
Supported
Message Personalization
Supported
Mobile Coupons
Supported
Mobile Keywords
Supported
Reporting/Analytics
Supported
Scheduled Messaging
Supported
Shortcodes
Supported
Artificial Intelligence
Not Supported
MMS
Not Supported
Polls / Voting
Not Supported
Text-to-Win
Not Supported
