Audience
Organizations that need a contact center solution
About Teleware
Cloud Contact Center is designed for businesses looking to increase call handling capacity, including meeting spikes in call volume such as increased seasonal demand or crisis management. Fast to deploy, easy to add/remove users, and inexpensive compared to on-premise based solutions, our enterprise-grade cloud contact centre is perfect for businesses looking for added flexibility and control in their telephony infrastructure. This is one of the few contact centers that gives users full access through the native Microsoft Teams interface. Cloud Contact Centre from Teleware provides users with an enhanced experience every day.
Other Popular Alternatives & Related Software
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Deliver a personalized customer experience with every interaction, across every channel, with uContact, net2phone’s cloud contact center solution.
uContact is a scalable, robust contact center platform, geared towards call centers or BPOs with a very high volume of calls, requiring maximum call routing flexibility; or large organizations relying on a contact center environment looking to manage heavy inbound and outbound calls for sales and support teams.
Our robust, full-featured platform includes:
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Powerful Cloud Telephony for Global Businesses
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Ideal for remote teams, support centers, and growing companies looking to modernize their phone systems.
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Integrations
No integrations listed.
Company Information
Teleware
United Kingdom
www.teleware.com
Videos and Screen Captures
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Product Details
Platforms Supported
Cloud
On-Premises
Training
Documentation
Support
Phone Support
Online
Teleware Product Features
Call Recording
Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording
