Audience

Marketing, Sales, Technology, Startup

About Aloware

Aloware is a contact center that supports calls and SMS/MMS and works with the most popular CRMs. Be it contact center, sales dialers, or call tracking, we have gathered a full suite of customer engagement tools in one app. From support agents to sales reps to marketers, your team will love a centralized customer conversation hub.

Pricing

Starting Price:
$35/month
Pricing Details:
Free trial includes 5 local numbers & 500 local minutes and messages, valid for 14 days
Free Trial:
Free Trial available.

Integrations

API:
Yes, Aloware offers API access

Ratings/Reviews

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Company Information

Aloware
Founded: 2015
United States
aloware.com

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Windows
Mac
iPhone
iPad
Android
Training
Documentation
Live Online
Support
24/7 Live Support
Online

Aloware Frequently Asked Questions

Q: What kinds of users and organization types does Aloware work with?
Q: What languages does Aloware support in their product?
Q: What kind of support options does Aloware offer?
Q: What other applications or services does Aloware integrate with?
Q: Does Aloware have an API?
Q: Does Aloware have a mobile app?
Q: What type of training does Aloware provide?
Q: Does Aloware offer a free trial?
Q: How much does Aloware cost?

Aloware Product Features

Auto Dialer

Call Center Management Supported
Call Recording Supported
Call Reporting Supported
Call Scripting Supported
Lead Management Supported
Power Dialer Supported
Predictive Dialer Supported
Preview Dialer Supported
Progressive Dialer Supported
Surveys Supported

Business Phone Systems

Call Logging Supported
Call Monitoring Supported
Call Recording Supported
Call Routing Supported
Employee Directory Supported
IVR / Voice Recognition Supported
Mobile Access Supported
Virtual Call Center Supported
Web Conferencing Not Supported

Call Tracking

CRM Supported
Call Recording Supported
Call Routing Supported
Caller Identification Supported
Campaign Management Supported
Conversion Tracking Supported
IVR / Voice Recognition Supported
Keyword Tracking Supported
Call Log Not Supported

Contact Management

Activity Management Supported
Contact Database Supported
Contact History Supported
Contact Import/Export Supported
Customer Pipeline Supported
Group Management Supported
Lead Management Supported
Segmentation Supported
Shared Contacts Supported
Appointment Management Not Supported
Email Marketing Not Supported
Interaction Tracking Not Supported
Prospecting Tools Not Supported
Sales Pipeline Management Not Supported
Search / Filter Not Supported
Social Media Integration Not Supported

Customer Engagement

Analytics Supported
Communication Management Supported
Feedback Collection Supported
Live Chat Supported
Churn Management Not Supported
Community Management Not Supported
Content Syndication Not Supported
Gamification Not Supported
Video Content Not Supported

Sales Enablement

Contact Management Supported
Lead Management Supported
Performance Management Supported
Collaboration Not Supported
Content Management Not Supported
Document Management Not Supported
Goals / Quota Management Not Supported
Meeting Management Not Supported
Presentation Management Not Supported
Proposal Management Not Supported
Territory Management Not Supported
Training Management Not Supported

Softphone

Audio / Video Conferencing Supported
Call Logging Supported
Call Recording Supported
Call Transfer Supported
Caller Identification Supported
Chat / Messaging Supported
Contact Management Supported
Fax Management Not Supported