Audience

Small, medium and enterprise businesses.

About FluentStream

Do you want a business phone service that works without costing a fortune in setup or monthly fees? Wouldn't it be nice to focus on your customers instead of spending hours on hold with your provider every time you want to make a small change?

Welcome to FluentStream! We're committed to being the easiest business communication system to do business with.

We offer no-contract plans with 24/7 client success for every account. Not only will we hold your hand throughout the entire onboarding process, but we'll do everything on your behalf (including the hassle of calling your internet provider). We know how complicated phone setup can be, and we're more than happy to do the heavy lifting so you don't have to.

It's all part of being the easiest business to do business with.

Pricing

Starting Price:
$20.00/month/user
Pricing Details:
Essential - $20 per user per month
Advanced - price on request
Complete - price on request
Contact Centers - price on request
Free Version:
Free Version available.
Free Trial:
Free Trial available.

Integrations

Ratings/Reviews

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Company Information

FluentStream
Founded: 2007
United States
www.FluentStream.com

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Windows
Mac
iPhone
iPad
Android
Training
Documentation
Live Online
In Person
Support
Phone Support
24/7 Live Support
Online

FluentStream Frequently Asked Questions

Q: What kinds of users and organization types does FluentStream work with?
Q: What languages does FluentStream support in their product?
Q: What kind of support options does FluentStream offer?
Q: What other applications or services does FluentStream integrate with?
Q: Does FluentStream have a mobile app?
Q: What type of training does FluentStream provide?
Q: Does FluentStream offer a free trial?
Q: How much does FluentStream cost?

FluentStream Product Features

Business Phone Systems

Call Logging Supported
Call Monitoring Supported
Call Recording Supported
Call Routing Supported
Employee Directory Supported
IVR / Voice Recognition Supported
Mobile Access Supported
Virtual Call Center Supported
Web Conferencing Supported

Business VoIP

Call Parking Supported
Call Recording Supported
Contact Management Supported
Encryption Supported
IVR / Voice Recognition Supported
Ring Groups Supported
SIP Trunking Supported
Unified Communications Supported
Voice Quality Enhancement Supported

Call Accounting

By-Extension Reporting Supported
Call Duration Supported
Call Monitoring Supported
Call Volume Supported
Caller Identification Supported
Inbound Reporting Supported
Outbound Reporting Supported
Unattended Call Management Supported
Who Answered Log Supported

Call Center

Blended Call Center Supported
Call Logging Supported
Call Recording Supported
Call Scripting Supported
Campaign Management Supported
Escalation Management Supported
IVR / Voice Recognition Supported
Inbound Call Center Supported
Manual Dialer Supported
Outbound Call Center Supported
Predictive Dialer Supported
Progressive Dialer Supported
Real-time Chat Supported
Reporting/Analytics Supported
Database Not Supported
Queue Management Not Supported

Call Recording

Archiving Supported
Call Sharing Supported
Distributed Call Recording Supported
Instant Retrieval Supported
On-Demand Recording Supported
Recording Bookmarking Supported
Video Call Recording Supported
Event Triggered Recording Not Supported
File Transfer Not Supported
Scheduled Recording Not Supported
Screen Activity Recording Not Supported

Call Tracking

CRM Supported
Call Recording Supported
Call Routing Supported
Caller Identification Supported
Campaign Management Supported
Conversion Tracking Supported
IVR / Voice Recognition Supported
Keyword Tracking Supported
Call Log Not Supported

Customer Service

Alerts / Escalation Supported
Appointment Management Supported
Knowledge Base Supported
Live Chat Supported
Performance Metrics Supported
Self Service Portal Supported
Surveys & Feedback Supported
Workflow Management Supported
Call Center Management Not Supported
Email Management Not Supported
Queue Management Not Supported
Social Media Integration Not Supported
Virtual Assistant Not Supported

IVR

Call Center Supported
Call Logging Supported
Call Recording Supported
Call Routing Supported
Multiple Scripts Supported
Phone Key Input Supported
Survey Management Supported
Text to Speech Supported
Voice Customization Supported
Voice Mail Supported

Telephony

Auto-Dialer Supported
Call Center Management Supported
Call Monitoring Supported
IVR / Voice Recognition Supported
Inbound Reporting Supported
Outbound Reporting Supported
Predictive Dialer Supported
Telemarketing Management Supported
VoIP Supported
Voice & Data Integration Supported
Contact Management Not Supported

Video Conferencing

Electronic Hand Raising Supported
Mobile Access Supported
On-Demand Webcasting Supported
Presentation Streaming Supported
Presentation Tools Supported
Private Chat Supported
Real-Time Chat Supported
Record & Playback Ability Supported
Screen Sharing Supported
Two-Way Audio & Video Supported
Video Conferencing Supported
Whiteboard Not Supported

Web Conferencing

Electronic Hand Raising Supported
Mobile Access Supported
On-Demand Webcasting Supported
Presentation Streaming Supported
Presentation Tools Supported
Private Chat Supported
Real-Time Chat Supported
Record & Playback Ability Supported
Screen Sharing Supported
Two-Way Audio & Video Supported
Video Conferencing Supported
Whiteboard Not Supported

FluentStream Additional Categories