Cloudphony

Cloudphony

SandeshLIVE
JustCall

JustCall

JustCall.io
+
+

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About

You have big idea to establish a call centre but afraid to the capital investment. In call centre telecom system is the backbone. Most of the call centre providing sales lead or customer support are required multichannel phone numbers. We are pleased to help you in corder to setup your very own call centre with out telecom hardwares you can use your existing hardware with fully manage services. Need to setup call centre we offer most competitive and cost effective solution for your existing or growing setup. No capital investment. Selection of word wide local number. Choice of single channel, dualchannel or multichannel telephone numbers (DID) from 79 countries. Unlimited in coming minutes. Flexible packages for outgoing minutes and international minutes. Customised IVR. Flexible contract. No hardware necessary. Easy to manage. Full support integration with the CRM system or client database.

About

The Cloud Phone System of choice for modern sales and support teams. End clueless conversations by adding context to every call. Call software, virtual numbers, SMS campaigns, native CRM integrations, and lots more at just $25 per user. - 100+ integrations with CRM & Business tools - Click to call from CRM - Go live in 70+ Countries - SMS Workflows & Automation - 3 sales dialers to choose from - Call queueing and forwarding - Comprehensive analytics - Conversation intelligence & much more Get 70% off on your first month!

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Call centers and businesses looking for a cloud call center software solution for their business needs

Audience

Companies of all sizes that need a powerful virtual phone system for sales, support, and making calls

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$30 per user per month
Or $24per user per month if billed annually
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 3.0 / 5

Pros & Cons from Real Users

Pros

  • Love this Auto Dialer product. Features are extremely easy to use and are a must for any small to medium enterprise that needs to gain better traction making phone calls. Easy to upload contacts and build simple campaigns. Easy to add teams and manage team member. Pricing is great.

Cons

  • Support isn't fantastic. Calls come at crazy times of the day and night. Support doesn't respond very quickly and required nearly one week to get the trial going.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

SandeshLIVE
cloudphony.com/call-centre-solution/

Company Information

JustCall.io
Founded: 2016
United States
justcall.io

Alternatives

Alternatives

Intermedia Unite

Intermedia Unite

Intermedia
Greenlight CRM

Greenlight CRM

Greenlight Innovation
YOCC

YOCC

Bigv.in

Categories

Categories

Business Phone Systems Features

Call Logging Supported
Call Monitoring Supported
Call Recording Supported
Call Routing Supported
Employee Directory Supported
IVR / Voice Recognition Not Supported
Mobile Access Supported
Virtual Call Center Supported
Web Conferencing Supported

Call Center Features

Blended Call Center Not Supported
Call Logging Not Supported
Call Recording Supported
Call Scripting Not Supported
Campaign Management Supported
Database Not Supported
Escalation Management Not Supported
Inbound Call Center Supported
IVR / Voice Recognition Supported
Manual Dialer Not Supported
Outbound Call Center Supported
Predictive Dialer Supported
Progressive Dialer Supported
Queue Management Supported
Real-time Chat Supported
Reporting/Analytics Supported

SMS Survey Features

Alerts / Notifications Not Supported
Analytics / Reporting Not Supported
Audience Targeting Supported
Campaign Management Supported
Contact Management Not Supported
Customizable Templates Not Supported
Keyword Tracking Not Supported
Mass Texting Supported
Message Personalization Supported
MMS Supported
Scheduled Messaging Supported
Survey Builder Not Supported
Template Management Not Supported

Telephony Features

Auto-Dialer Supported
Call Center Management Supported
Call Monitoring Supported
Contact Management Supported
Inbound Reporting Supported
IVR / Voice Recognition Supported
Outbound Reporting Supported
Predictive Dialer Supported
Telemarketing Management Supported
Voice & Data Integration Supported
VoIP Supported

Workforce Optimization (WFO) Features

eLearning Not Supported
Interaction Analytics Not Supported
Liability Recording Not Supported
Performance Management Not Supported
Quality Management Not Supported
Real-time Guidance Supported
Reporting Supported
Speech Analytics Supported
Surveying Supported
Workforce Management Not Supported

Integrations

5X Not Supported
Aircall Not Supported
Copper Not Supported
Gong Not Supported
Help Scout Not Supported
Helpwise Not Supported
HubSpot CRM Not Supported
Intercom Not Supported
Jiminny Not Supported
Less Annoying CRM Not Supported
LogixOne Not Supported
Nimble Not Supported
Podio Not Supported
Pronnel Not Supported
Truto Not Supported
Workers by Delos Not Supported
Zapier Not Supported
Zendesk Not Supported
Zendesk Sell Not Supported
Zoho One Not Supported

Integrations

5X Supported
Aircall Supported
Copper Supported
Gong Supported
Help Scout Supported
Helpwise Supported
HubSpot CRM Supported
Intercom Supported
Jiminny Supported
Less Annoying CRM Supported
LogixOne Supported
Nimble Supported
Podio Supported
Pronnel Supported
Truto Supported
Workers by Delos Supported
Zapier Supported
Zendesk Supported
Zendesk Sell Supported
Zoho One Supported
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