Audience

All types of businesses in need of phone system, including call centers

About Cool Telecom

Cool Telecom is a cloud-based simple phone system for all business sizes. we have a multifunction interface that include CRM and Helpdesk tools, that increase sales and help support teams to communicate clearly and efficiently.
The client can instantly add numbers from 50+ countries, scale their teams based on seasonality, and gain deep insights through real-time analytics.
Accessible from any device, Place and take calls anywhere.

You can instantly obtain phone numbers in over 50+ countries, and handle calls from Cool Telecom multifunction app.

Quickly and efficiently route calls according to IVR selection, agent skills, time zone, and more, including an intuitive dashboard.

Also you can get advanced and real-time analytics on agent and team performance and productivity, monitor them on the live feed and cross-reference data with an existing CRM for more understanding and improvement.

Pricing

Starting Price:
€10 per month
Free Trial:
Free Trial available.

Integrations

No integrations listed.

Ratings/Reviews

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Company Information

Cool Telecom
Founded: 2021
France
www.cool-telecom.com

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
Videos
Support
Phone Support

Cool Telecom Frequently Asked Questions

Q: What kinds of users and organization types does Cool Telecom work with?
Q: What languages does Cool Telecom support in their product?
Q: What kind of support options does Cool Telecom offer?
Q: What type of training does Cool Telecom provide?
Q: Does Cool Telecom offer a free trial?
Q: How much does Cool Telecom cost?

Cool Telecom Product Features

Business Phone Systems

Call Recording Not Supported
Web Conferencing Not Supported
Call Routing Not Supported
Call Monitoring Not Supported
Employee Directory Not Supported
Mobile Access Not Supported
Virtual Call Center Not Supported
IVR / Voice Recognition Not Supported
Call Logging Not Supported

Business VoIP

Call Recording Not Supported
Encryption Not Supported
Contact Management Not Supported
Call Parking Not Supported
Voice Quality Enhancement Not Supported
SIP Trunking Not Supported
Unified Communications Not Supported
Ring Groups Not Supported
IVR / Voice Recognition Not Supported

Cloud PBX

Call Recording Not Supported
Web Conferencing Not Supported
Call Routing Not Supported
Virtual Extensions Not Supported
SIP Trunking Not Supported
Ring Groups Not Supported
IVR / Voice Recognition Not Supported