Audience
All types of businesses in need of phone system, including call centers
About Cool Telecom
Cool Telecom is a cloud-based simple phone system for all business sizes. we have a multifunction interface that include CRM and Helpdesk tools, that increase sales and help support teams to communicate clearly and efficiently.
The client can instantly add numbers from 50+ countries, scale their teams based on seasonality, and gain deep insights through real-time analytics.
Accessible from any device, Place and take calls anywhere.
You can instantly obtain phone numbers in over 50+ countries, and handle calls from Cool Telecom multifunction app.
Quickly and efficiently route calls according to IVR selection, agent skills, time zone, and more, including an intuitive dashboard.
Also you can get advanced and real-time analytics on agent and team performance and productivity, monitor them on the live feed and cross-reference data with an existing CRM for more understanding and improvement.
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Key features:
- Virtual phone numbers in 110+ countries
- Free cloud PBX with IVR, call routing, and analytics
- Integration with CRMs: HubSpot, Zoho, Bitrix24, and more
- AI Voice Agent and AI-speech recognition and analytics
- Apps for desktop, mobile, and browser-based calling
- AI-powered voice agents and call tracking
- Full control via web interface and API
Ideal for remote teams, support centers, and growing companies looking to modernize their phone systems.
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Pricing
Starting Price:
€10 per month
Free Trial:
Free Trial available.
Integrations
No integrations listed.
Company Information
Cool Telecom
Founded: 2021
France
www.cool-telecom.com
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Product Details
Platforms Supported
Cloud
Training
Documentation
Live Online
Videos
Support
Phone Support