eWards Alternatives

Maximize productivity, accelerate pipeline and reach the revenue potential you didn’t imagine possible with ZoomInfo SalesOS. Build an account universe based on your Ideal Customer Profiles and reach decision makers with the largest B2B contact database of 65M+ direct dial phone numbers and 150M+verified email addresses. Identify and reach prospects at the beginning of their buyer’s journey by tracking companies researching solutions like yours across the web. Discover and connect with decision makers from companies exploring your business website. Analyze customer calls, meetings, and emails to drive process changes that impact your bottom line. Build and execute multi-touch sales cadences with our native phone dialer and email tool. Shorten your sales cycle with ZoomInfo Chat, an easy-to-use, data-driven chat bot tool. Set real-time lead alerts to engage best-fit buyers or automate lead-qualifying interactions to free up your internal team.

CrossEngage helps companies build long-lasting, valuable customer relationships. With its unique Customer Data and Prediction Platform brands can easily identify, prioritize, and activate customer audiences. Leveraging AI and predictive CRM, the SaaS solution determines the monetary impact and urgency of reaching out to customers. This yields better and more relevant customer experiences and increases customer lifetime value and ROI. The CrossEngage Customer Data and Prediction Platform collects and unifies first-party data from all sources. Hence, every marketer can determine relevant audiences through the unique power of predictive CRM and no-code modeling. With built-in audience management, campaigns can be targeted to the most valuable customers and data can be activated for engaging cross-channel customer journeys.

Smaply is a web-based customer experience software that allows businesses to create journey/stakeholder maps and share them with team members. Professionals can utilize a drag-and-drop functionality to add images, texts or video files in journey maps and export them in various formats including PDF, PowerPoint, Excel, PNG and more. Flexible editors | collaboration | live sharing | feedback mode | professional exports | PowerPoint presentations | multiple personas | data integrations | API | trainings | Support | Procurement | Coaching hours | Per-user-price | English & Spanish | Link lane | Journey map templates | Persona templates | Templates & examples Using Smaply's collaborative platform, enterprises can grant-role based access to specific employees, invite user comments on maps and share live links with several recipients. It comes with an administrative dashboard, helping users view ongoing projects and retrieve the details of specific stakeholders via search functionality

The Outreach Sales Execution Platform helps sales teams efficiently create pipeline and predictably close more deals. Outreach is the only complete platform that empowers the entire sales organization — from sellers to front-line managers, sales leadership, and ops — to create and close more pipeline. If you're looking to win more deals by personalizing, prioritizing, and analyzing sales activities, turn to Outreach. Outreach is the #1 sales engagement platform dedicated to make every sales team more effective at selling. From creating pipeline to optimizing sales workflows, Outreach helps to ensure that you achieve your sales goals. Top tools include sales sequences and dialer, sales email and tracking, outreach everywhere, sales intelligence, email and content templates, analytics and reporting, and coaching analytics.

Get the full picture of your customers and offer the power of sandsiv+ throughout your organization. Make your life easier with an end-to-end solution that will allow every team to collect customer data – anywhere, anytime – and develop deep, real-time analytics that can be used to innovate your business processes. From customer feedback to business improvements, connect all the data you have to create analytics and forecasts that will guide your strategic evolution. Collect all your customer data in one tool. Get a complete view of customer feedback: surveys, social media, blog chats, contact center calls, emails and reviews. Identify useful insights and make them accessible to everyone in the company by enabling all employees to use predictive and prescriptive analytics. Manage all data to gain insights and implement a response system, an inner close the loop strategy, and systemic changes.

Offer customers the freedom to define their journey. Fulfill the promise of CRM with SAP Marketing Cloud. Drive more revenue and give customers freedom to discover, engage, and buy. Sharpen the focus of your marketing team by leveraging the full context of customer needs and demands. Unite experiential and operational data to build a single, comprehensive view of customers. Remove silos across the organization and activate the full value of customer data. Gain deeper insights into customers to understand their intent and anticipate their behavior. Identify hidden trends and discover micro-segments with just a few clicks to shape your marketing strategy. Build customer trust and deepen customer relationships with greater insight and agility. Use real-time business intelligence to enable fast analysis and confident decision-making across the organization, while delighting customers and optimizing marketing performance.

Start knowing your customers in more details like their Interests, study their shopping patterns and recognise your VIPs to spread good word of mouth across neighbourhood while improving your revenue. You’re busy, which is why we’ve built a complete suite of easy-to-use marketing tools. Froogal helps you in Automated email marketing, social media, reviews and customer acquisition at your fingertips to turn every customer into a loyal one. Every Froogal Merchant receives one-on-one support from their Merchant Success Manager, a real human dedicated to giving you the very best Froogal experience. Froogal for Consumers help one to pay all their bills and redeem their rewards easily using their mobile while Dining or Shopping at their favorite merchants or retail outlets, Which gets them rid of carrying cash and cards such as debit/credit cards and even punch cards/loyalty cards with their favorite brand.

Improve your customers' and prospects' experience at every stage of their journey with Actito's Activation Platform. Actito's real-time personalization and omnichannel marketing automation capabilities enable you to deliver the right message, at the right time, through the right channel. Accelerate conversion and increase revenue. Capture and blend all your data sources in one place to support all your tools of engagement, in the spirit of GDPR. Address your customer by name and push personalized offers to them that you know are relevant and timely. The richness of the Actito data model enables you to respond intuitively and accurately, regardless of how your customers like to do business. Construct unique marketing programs around individual customer needs and keep a dialogue going for the life of the relationship. Test all your ideas, however ‘silly’ and launch imaginative campaigns that get a clear and personal message across at exactly the right time.

mediarithmics is the modern Customer Data Platform that helps enterprise players revolutionize growth by re-architecting consumer engagement at scale. We power real-time marketing personalization, cookie-less audience monetization, and agile data collaboration within a single technology solution. By de-siloing data across your business, we enable marketing, monetization, product, and data teams to action insights to create more compelling customer experiences.

WebEngage is the best-in-class marketing automation software suite that helps business-to-consumer (B2C) companies improve user retention and drive more revenues. Cloud-based and easy to use, WebEngage aids businesses in managing cross-channel communication with their customers while allowing them to send messages via Emails, SMS, mobile push notification, web push notification, on-site alerts, in-app messaging, IVR, Facebook & Whatsapp. The solution includes cross-device tracking, live segmentation, deep data personalization, and more. Plus, using WebEngage's Journey Designer helps businesses to effectively create complex lifecycle campaigns.

Simplify prospecting efforts by automating LinkedIn profile-searches and imports. Finding and actively engaging with the right people is the first essential step of any business. However, browsing on social networks tends to be long and frustrating without the support of proper automation. Import in FULL (not just Name and Role) hundreds if not thousands of potential leads, in just one click, be it people, or companies. Remain untracked by LinkedIn, and surpass the limits of what regular users can do. After enabling Auto Import, just viewing a profile is enough to fully import them into your Jobin repository. Everything gets seamlessly merged, so instead of ending up with duplicates, you've fully updated them instead. LinkedIn profiles are definitely rich with useful information, but not always do they have everything; more often than not, emails, phone numbers, and other social media profiles are kept private or not mentioned.

NGDATA lets you better engage with your customers. Our Intelligent Engagement Platform (IEP) builds sophisticated multi-attribute customer data profiles (Customer DNATM) and drives truly personalized customer experiences through real-time interaction management. With capabilities that go beyond a standard Customer Data Platform such as in-built analytics, AI-powered capabilities, and decision-making formulas, NGDATA boosts commercial success for clients by developing a deeper understanding of their customers, increasing customer lifetime value, reducing churn, and lowering cost per conversion. The intuitive UI makes it easy for business users to use the platform while IT and analytics retain oversight and control. Founded in 2012, NGDATA has offices in the USA, UK, Europe, Asia-Pacific, and has its HQ in Ghent, Belgium.

ODAIA's MAPTUAL looks at the customer journey end to end. Using cutting-edge analytical tools, AI and ML, MAPTUAL delivers predictive insights to pharma commercial teams on a real-time basis enabling precision targeting, better resource utilization and commercial agility. All this in one software as a service (SaaS) package that works with the data you already buy. A customer insights tool that integrates the data you already have from across internal and external sources. MAPTUAL applies unique and proprietary algorithms to deliver real-time, predictive insights to your sales and marketing teams so they can deploy their resources more efficiently and create hyper-personalized customer engagement. Refine customer targeting using market drivers. Adjust them in real-time as necessary. Measure, optimize and hyper-personalize the right message to the right HCP using the next best channels in order to deliver the next best experience.

Most customer data platforms promise ready-made solutions. This may sound easy, but in reality you’ll find a lot of limitations. Squeezely CDP gives you the opposite; full control without limitations. Our clients are ambitious professionals who understand that, sooner or later, you’re going to want to make the system work for you. Squeezely gives you unmatched flexibility to build on your next big idea. Providing you with high-quality customer data and the tools you need to understand and build advanced buyer journeys and personalizations. Our user interface is intuitive and user-friendly. Should you need any help, just let us know. We are always ready and passionate about making things work. Welcome to Squeezely. Our aim has always been to help companies in every type of industry with our solution. Therefore, we set out to design a platform that would eliminate high costs, time-consuming implementation programs and confusing user interfaces.

Effectively managing your sales pipeline is a key part of any business. Tracking where each prospect is within a pipeline together with what activities have taken place gives you structure and visibility of your sales team's performance. Using our lead generation tool you are able to identify which companies and when they arrive at your website. This lead information can then be automatically pushed into your sales flows within our system. Easily build and email marketing campaigns across channels that engage your customers in a personalized way. Knowing where visitors are coming from and going on your website is key to understanding and profiling your customer base. Whether they landed on your site via an email, link or search engine our tracking allows you to identify which channel is performing best. Cater for both your B2C and B2B customers in a single solution. No need to have separate systems, processes, and reports.

Discover the first customer data platform purpose built for brick and mortar retailers and CPG brands. With Bridg, credit and debit cards become loyalty cards. Loyalty tactics can now be used across all customers, enabling retailers and CPG companies to enjoy the same rich insights, targeted marketing capabilities, and closed loop measurement as digital brands. Tap into Bridg’s exclusive offline identity resolution capabilities that deliver industry leading accuracy levels and match rates. Match transactions to a single person even when customers use different cards across online and in-store channels. Leverage pre-defined standard dashboards that display core customer behavior, utilize preferred business intelligence tools, or use SQL for advanced analytics. Uncover timely and relevant insights with continuous, ongoing transaction updates to customer profiles.

Singapore-based Perx Technologies is a category-creating Lifestyle Marketing SaaS Platform helping large enterprises and digital native businesses transform from being transient and transactional to delivering continuous and meaningful customer engagements in the digital economy. The platform that enables you to influence and drive customer actions. Rewarding customer actions with personalized rewards has never been easier! Enterprises are racing to build mobile-first net new revenue streams by becoming 2 sided marketplaces. The Perx Lifestyle Marketing Platform enables enterprises to redefine customer engagement, stand up a commerce marketplace in less than 30 days, and become a strong Adtech contender in the mobile-first economy. Powering large regional and global brands the platform enables organizations of all sizes to monetize on customer engagements by creating personalized, interactive revenue-generating digital experiences for millions of end consumers.

Engage customers and boost loyalty with Gleantap, a powerful multi-channel customer engagement platform. With Gleantap, businesses can harness the power of SMS marketing and mobile push notifications to retain customers, automate marketing, and increase revenue, referrals, and reviews. It features mobile push notifications, text messaging marketing, smart analytics, and segmentation tools.

Grow your business with targeted customer engagement. Track key customer actions and deliver tailored communications to drive sales and increase engagement. Grow your business with targeted customer engagement. Track key customer actions and deliver tailored communications to drive sales and increase engagement. Advanced Segmentation. Create customer lists based on who they are, where they are, and what they do (or didn’t do) to send targeted messages at the right time. Simple Execution. Powerful Results. Add CrowdPower to your website with just a few lines of code and start delivering tailored communications to drive sales. If your organization is using Segment to install third party integrations, you can start using CrowdPower instantly by turning on the integration in Segment’s console.

mParticle is the leading Customer Data Platform (CDP) for multi-channel consumer brands . Companies such as Airbnb, Overstock, Venmo, Spotify and Postmates use mParticle to create a unified, real-time customer data pipeline that enables them to win in key moments of the customer journey. Founded in 2013, mParticle is headquartered in New York City with offices in Delray Beach, London, San Francisco and Seattle.

Wyng is the world’s leading Privacy-First Marketing platform. Built on a zero-party data API and privacy by design principles, Wyng makes it easy for brands to deliver customer experiences that are always welcome, relevant, and compliant. More than 250 brands and enterprises use Wyng to build deep, trusted relationships with their customers. Build from dozens of Wyng templates or create your own custom interaction to engage customers, earn data, and build trust. More engaging, relevant experiences drive conversion, earn data, grow loyalty, and increase purchases. Build world-class, branded experiences in minutes. Use accurate, obvious zero-party data instantly for personalization and insights. Consent-driven zero-party data delivers better results without any privacy concerns. Accelerate your team with Wyng services and leverage flexible, enterprise-grade tools to move with the speed of the market.

Orchestrate data and experiences across all channels and technology stacks. Customer Your customer interacts with your brand on multiple channels such as mobile, website, email, etc. Learn how Conscia collects, aggregates and enriches customer data from all channels to create a unified view that all applications can access via realtime APIs. ontent is spread across several CMSes and enterprise applications. Learn how our unique headless CMS creates a view of all your content in one centralized interface, enriching your existing content while allowing you to author new content. Context is the channel on which your customer is engaged as well as their real-time location, intent and world view. Learn how Conscia empowers marketers with rule-based and algorithmic control over what the customer sees based on their real-time context. Marketers want control and limited reliance on IT.

The platform where marketing, customer service and digital come together to create happy customers. Consolidate conversations from across your business’ social media profiles and other digital channels, such as e-mail, SMS, website forms, and others. Empower your team to connect with customers, solve service issues, and deliver high-quality customer experiences. Bring your creative teams, agencies, and freelancers together to plan, collaborate, and schedule content for all your social channels. No more e-mails or endless file shares, DGTL Create provides everything you need in one platform. Analyze harvests, enriches, and stores data from your connected accounts, conversations, and creative workflows to deliver powerful insights that help you better understand your customers and the experiences they are having with your business. Experience world-class support and speak directly to our product engineering team.

Synerise is an AI-driven Customer Data & Experience Platform (CDXP). Comprehensive, data-driven solution that centralizes and utilizes customer data to enhance marketing and engagement. Leveraging advanced artificial intelligence, Synerise aggregates data from various sources, creating detailed, real-time customer profiles. Key Strengths of Synerise Synerise excels in several key areas that set it apart from other platforms: - Real-time capabilities. Powered by TerrariumDB, our proprietary database engine designed specifically for behavioural intelligence, real-time computing - AI Engine. The quality of AI algorithms confirmed by successful participation in: Rakuten Data Challenge 2020; Twitter RecSys AI Challenge 2021; KDD Cup 2021; Booking.com AI Challenge 2021 - Time-To-Market. Confirmed by numerous successful implementations across various clients from various industries.

Hive Marketing Cloud: Customer Intelligence and Engagement Platform Hive Marketing Cloud Hive is a privately owned business, founded 2010, which specialises in the Travel, Insurance and Retail industries. Hive helps brands engage and convert audiences at scale by deploying highly personalised, sophisticated multi-channel marketing from a single platform – surfacing ALL of their data for improved, relevant customer experiences. Hive gives you the tools to discover data insights, reveal customer lifetime value, create recency frequency and value (RFM) based segmentation, orchestrate and automate customer journeys, and measure engagement and results, reporting on impact beyond clicks and opens.

Connect all your customer data into a single customer view unique to your business. Delivering the most compelling personalized content, increasing engagement and ultimately conversation starts with the development of a database that merges all customer information, behaviors, and actions into a single customer view. Harness the power of your customer data from across multiple touchpoints so that you are in full control from a single platform. Layer engagement and behavioral activity over your CRM data to create personalized journeys that resonate with your customers. React and respond in real-time to your customer's changing behaviors and actions instead of out-of-date data exports. Your combined customer behavior and enrichment data automatically update into your lifecycle segmentation, meaning you always have the most up-to-date snapshot of your customers so you can drive incredibly personalized campaigns.

The Skyfii IO Platform is an integrated suite of data intelligence and marketing tools, designed to help organizations improve visitor experiences by better understanding behavior. By integrating with a range of digital and physical data sources, Skyfii IO enables businesses to build a more complete view of their visitors, and reach them with personalized content across channels. Guest WiFi - Build a robust customer database, and deliver engaging experiences through your WiFi captive portals IO Engage - Automated, data-driven marketing suite. Deliver highly-targeted multichannel campaigns to visitors while inside your venues or out. Engage visitors through WiFi portals, SMS, Email, Mobile Apps, and more. IO Insight - Bring data together from multiple sources to understand visitor behavior, movement, venue performance, and more.

Lead Activation is the ability to maximise revenue from visitors who are already on your website, app or landing pages, to focus on lead quality and improved ROI. We believe in business-driven technology rather than technology-driven businesses. That’s why our platform is a unique combination of Marketing and CX, after all, both should have the customer at the centre. Scalable and performance-oriented, our solution was born out of the need to unify web and contact centre experiences, transforming them into personal, coherent journeys. An end-to-end digital marketing toolbox, designed with flexibility in mind. Score and qualify leads, build audiences, personalise and optimise experiences on the web and mobile applications. We don’t believe in one-fits-all approaches. Our partnership with our customers starts with an assessment of the company’s digital maturity using the BySide Lead Activation Diagnostic.

Dealtale is the first No-Code data exploration platform. At Dealtale, we understand the frustrations and limitations that using multiple, complex digital tools create. So, we built a platform that integrates and prepares data for analysis and provides teams with a super-simple UI to get immediate answers—without worrying about coding, data silos, legacy data structures, data science, or engineering. Dealtale helps marketing, sales, and customer success teams analyze customer journeys at scale. Our proprietary technology collects every customer interaction on social, paid advertising, website, email, meetings, and more into one customer data center and lets you create data-driven, customer-centric revenue processes. Boost ROI and revenue by leveraging cutting-edge predictive modeling to discover the best way to invest your next marketing dollar. Easily connect dozens of business applications like your CRM, marketing automation, website, advertising, and more to Dealtale.

Kentico is an award-winning provider of digital experience platforms that enable businesses to drive better outcomes with fewer resources by delivering multichannel digital experiences using a hybrid headless approach. Its digital experience platform (DXP), Xperience by Kentico, minimizes overhead by focusing on real customer needs. With a wide set of capabilities, it empowers teams to deliver better customer experiences through multiple channels faster. Thanks to Kentico, marketers can craft consistent personalized customer journeys from awareness to advocacy using built-in low-code, no-code tools. They can experiment with new marketing channels and improve the maturity of their marketing ecosystem, while enhancing business and marketing agility. Kentico offers excellent Time-to-Market and Total Cost of Ownership (TCO), market-leading support, SaaS or on-premises deployment, and is backed by a global network of implementation partners.

You need a real-time view of all your inventory, plus customer and order data, through an intuitive user interface that’s accessible from sales counters and mobile devices. Purpose-built tools provide cross-sell and up-sell recommendations, help standardize processes for inventory and task management, and enable flexible fulfillment options (such as curbside pickup, buy online, pickup in-store and ship from store) and management of returns across channels. IBM Sterling Store Engagement helps your store employees provide omnichannel services in the store for fulfillment, inventory management, task management and customer service. Provide customers with personalized recommendations for up-sell and cross-sell opportunities. Get inventory location data and an optimized pick, pack and ship or pickup process. Monitor and manage activities and tasks for employees. Execute purchase and checkout of in-store products, without customers having to stand in line.

We are the technology leader in Customer Data Platforms (CDP), Fraud Data Platforms (FDP) and Customer Data Management (CDM) Solutions. We know that data-driven businesses have a competitive advantage - they just need to harness the right tools to unlock the right data at the right time. Our data solutions can help collect, contextualize and activate data instantly, giving you full control to activate your data and make smarter business decisions. Celebrus' in-built security and privacy measures means you never have to spend hours demonstrating compliance again. Connect instantly with your customers, as if you're selling face-to-face. Capture, contextualize and activate audience data to deliver personalized experiences customers love. Protect your customers from online fraud and financial crimes through the identification of fraudsters using their unique behaviors. Improve the customer experience via frictionless, invisible and continuous authentication.

Narrator is a fundamentally new approach to data, answering any question without having to build a new model or update SQL. Other data companies help you build and manage models and tables. Good for them, but we eliminate that need altogether. Narrator models each business concept once from any source in your warehouse, in a single time-series table. Each takes five minutes and once built, does not have to change for new questions. New data questions or metrics never require new data prep. Every business concept can be queried, plotted, explored, and related together, all without SQL, using any data in your warehouse. Security at Narrator is not an afterthought, we design and build for it through every stage of our process. Encourage your team to ask an infinite number of follow-up questions, creating a culture that feeds curiosity, that liberates the business to ask, iterate, and innovate.

Optimove is the leading Relationship Marketing Hub, empowering CRM Marketers to create and manage large-scale, customer-led journeys. Optimove autonomously surfaces valuable customer engagement opportunities, orchestrates self-optimizing customer journeys, and accurately measures the incremental impact of all marketing interactions. With Optimove leading brands such as Staples, JD Sports, Dollar Shave Club, GVC, Family Dollar and Penn National maximize customer loyalty, retention, and lifetime value.

SaaS platform with 70+ Customer Experience-Flows to serve CRM and Marketing for mid-sized companies and enterprises. We help generate revenue at customer journey touch points. All our CX-flows ready-to-go, so you don’t need to wait for IT or ‘Implementation Partners’ to shine as marketer. Manage Audiences and run Engagement Programs, Member-get-Member, Loyalty Programs, Discount Schemes, VIP Clubs, Advocacy Engines, Look-at-Me Programs and more. Provide your customers with CX that increases conversion, engagement and revenue. Before the rest does.

Monetate is an all-in-one personalization solution that empowers companies to get smarter about their customers and deliver engaging experiences across all digital touchpoints. Monetate has been recognized across the industry, achieving recognition as the #1 Personalization Provider to the Top 1000 E-Retailers. Our customers also agree, as Monetate is also the winner of 3 TrustRadius Top Rated Awards. With over 14 years of personalization experience, Monetate has a proven track record of delivering ROI. Create and deliver compelling experiences with the supported of experienced experts, proven playbooks, and actionable insights. From sophisticated A/B testing to AI-driven personalization, harness patented technology to delight your customers with impactful individualized experiences, resulting in increased engagement, conversions, and lifetime value. Monetate provides business users a simple, WYSIWYG interface that delivers personalized experiences at the speed of thought.

Let our AI engine guide you to adopt a data-driven approach to automate Personalized engagements at all touchpoints of your customer journey. Acquire new customers from POS registration, walk-in capture in the lead management system, customer reference and online signup. Capture walk-in leads to boost sales using AI-driven LMS. Sign up on the commerce portal, mobile or other channels. Customer data sync from POS transactions. AI-powered customer data platform and analytics. Connect on social media to reach out to new customers. Get new leads from references from existing customers. CASA will enable you to implement your customer engagement goals and success plan that can put you on a path to consistent growth. A personalized and scalable loyalty solution for brands to get closer to customers. Target your most valuable customers. Increase the lifetime value of customers. Easy integration with third-party applications.

Deploying a few account-based marketing (ABM) tactics is not the same as building a solid foundation for growth. Engagio helps B2B companies deliver account-based engagement for sales and marketing with the data, sales insights, multi-channel orchestration and full-journey analytics required for sustainable success. Build an ABM foundation with data from across your tech stack. Unify data from across your tech stack to deliver a complete view of accounts and people using our B2B customer data platform (CDP). Show your revenue team exactly where to focus for maximum engagement, pipeline and retention with easy-to-use insights on target accounts and people.

SessionM's customer engagement and loyalty platform powers personalized and rewarding experiences for the world's largest brands, specializing in Restaurants, Retail, Consumer Goods and Travel. Craft a differentiated loyalty experience to drive high value customer behaviors while gaining valuable information on customer analytics and preferences. Flexible functionality enables the creation of unique loyalty programs and personalized experiences. Win critical moments by responding to customer signals at any time, across any channel. Fusing machine-learning, real-time decisioning with an ability to engage with customers across any channel to deliver smarter customer interactions and engagements. SessionM’s technology gathers real-time and batched first party data across multiple channels to build a database of individual 360-degree customer profiles that become actionable to all systems.

Serve customers better from day one. The simplest software for powerful customer management. Fast installation: you'll be up and running in minutes. Identify risks and upsell opportunities. Build multiple health profiles that align the customer journey from onboarding to renewal. All your customer lists in one place. No more searching customer data in spreadsheets or Salesforce account lists. We’ll integrate with your entire tech stack to make customer segmentation dead simple. Catalyst at its core is built for the customer success manager. All of our workflow features strip out the tedious aspects of day-to-day customer management such as updating Salesforce fields and logging calls & meetings. Whether you are a Customer Success Manager, Sales Executive, or a CEO, Catalyst can help your workflow!

Sparq is a customer insights platform that uncovers actionable earned data. This relationship-based approach progressively profiles the customer at every interaction producing richer customer insights. Customer attributes like motivation, preference, and beliefs are translated into actionable data points. Deeper insights deliver value and improve customer acquisition, retention, and customer satisfaction. Progressive profiling delivers customer insights that can’t be obtained anywhere else. Sparq offers customers the best source of continuously updated insights about customer preferences, priorities, and buying behaviors, obtained with consent. Each Vision Critical customer is assigned a Customer Success Manager who provides guidance on best practices for recruitment and engagement developed over almost 20 years in the customer insights business.

Put your data to work in real time. Experience Platform, the foundation of Experience Cloud products, is an open system that transforms all your data —Adobe and non-Adobe — into robust customer profiles that update in real time and uses AI-driven insights to help you to deliver the right experiences across every channel. Bring in data from multiple sources to create and enhance real-time customer profiles. Checkmark Make data more easily understood through standardized XDMs and data validation. Checkmark Use your real-time customer profiles start personalizing experiences. Checkmark Activate profiles across devices and channels with our dynamic identity graphs. Experience Platform delivers powerful application services with unprecedented functionality. Analyze cross-channel customer interactions in one interface. Activate real-time customer profiles for instant personalization. Create individual journeys that adapt to customer behavior.

A consumer’s purchase decision involves multiple steps. Right from his first encounter with the brand to his user journey and experience, a consumer relies on various factors to consider or reconsider a brand. At Reconsense, we use AI-powered tools to delve deeper into the consumers’ user journey, mapping every touchpoint, understanding the decisions made, and closely studying the action as well as inaction to a recommendation - to get an end-to-end, 360-degree understanding of the customers’ experience. This helps you get a holistic understanding of the consumers’ demographics, their choices, preferences, as well as expectations from the brand. The information collected can be leveraged to personalize recommendations and offerings to create an enhanced customer experience.

Blueshift helps brands deliver relevant, connected experiences across every customer interaction. It’s SmartHub CDP provides brands with the complete toolkit to seamlessly deliver 1:1 experiences in real-time across the entire omnichannel journey, including real-time data unification, audience segmentation, predictive intelligence, 1:1 personalization, omnichannel orchestration, and unmatched scale. The flexible, easy-to-use platform unifies customer data from any source, unlocks intelligence with customizable AI, and activates data across touchpoints in real-time using intelligent decisioning. The path to delivering customer-centric experiences that grow revenue and drive results has never been quicker.

Connect the dots between companies and people with the leading B2B Customer Data Platform. Drive true Customer Obsession with Leadspace CDP. All the data you need to understand your customers - accurate & in real-time, in a single place. Artificial Intelligence (AI) that transforms data into clear next-step recommendations, including who to target, how & when. Turnkey integrations into Sales, Marketing & Digital Ad platforms to ensure omni-channel execution & alignment. Leadspace CDP lets you focus on driving effective Marketing & Sales, instead of spending your time managing data.

The next generation of CRM is human-friendly. Change sales behavior and improve effectiveness with simple nudges for your customer, reps and account teams that are powered by the only Edge AI platform designed to put sellers first. With generational leadership spanning three decades of CRM and enterprise software, a flexible engagement model and future proof technology, Tact.ai is the ideal partner for improving existing CRM today, while gaining control over your CRM footprint for a better tomorrow. Put sellers first with Tact Assistant. Deliver real-time tracking, easy data entry on the fly, actionable nudges and insights and productivity boosters in the only all-in-one user experience that makes reps more productive while also improving CRM adoption and governance.

Evinent Offers Professional Software Development for Your Business. We are an ever-growing team of highly qualified software engineers with a focus on delivering customized software development and ongoing technical support to our clients. By utilizing our balanced blend of new methodologies and technologies, you will be able to streamline your software or modernize your company's web applications. Evinent Analytics provides a superb predictive analysis to suggest your customers the most interesting products. Hence, increase sales conversion. What You Get. With the Evinent Analytics Marketing Automation Platform, you can: Build profiles of customers — including their purchase history, total expenditures, and rewards history. Fraud and Risk Analytics, Analyze purchasing patterns, Determine correlations between data sets and generate statistical reports, Segment data, Predict future sales trends for products and services Receive suggestions on how to build product packages.

A texting platform that makes communicating easier for you and for your customers. Group communication made easier directly from the palm of your hand. With one number you have one text inbox. Your entire team can see if a customer was responded to, reached out to and what was said. SMS texting, Facebook Messenger, and phone calls all in one place. No more using personal phone numbers, support multiple employees with our mobile app. Track your team’s response times & more with our reporting. Sync your data from other applications and keep track of customer information. Add your team and communicate directly or in channels, share notes about customers. Create custom groups and send personalized group messages. Take your productivity to the next level by connecting Myopolis with 3,000+ apps, allowing you to automate your workflows. Sync your contacts to get a clear overview of your customer interactions by connecting Hubspot.

Way beyond intent and engagement, BambooBox identifies 6 distinct signals to map to your best customers. With 6-D account scoring, BambooBox maps your entire funnel data into a prioritzed buying journey. Increase predictability in your pipeline and drive a high funnel velocity backed by data. Get actionable insights driven from winning activities so you can focus on getting creative and planning a successful GTM. Crush your targets with ready-to-go next-best actions. Use that extra time to report success or celebrate with your team. Identify leading indicators, keywords and intelligence to understand your Ideal Customer Profile in 6 dimensions.

Accelerate B2B buyer journeys with intelligent, omnichannel content experiences that engage buyers, elevate marketing and enable sales. From creation and management to performance and insights, traditional marketing approaches routinely fail to deliver the results brands need or the experiences buyers want. These challenges have only gotten worse as the pandemic drove B2B buyers and customers to rapidly increase their content consumption and adopt more consumer-style behaviors at work. Get the most out of every (expensive) click by giving your audience everything they need in real-time. Focus your sales and marketing efforts where your audience is spending the most time. Reduce friction by building real-time content journeys using AI and eliminating hard gating. Create micro-personalized content journeys for your audience in real time based on their content consumption history.