Audience

Retailers looking for a solution to improve customer frequency, retention, and advocacy

About Omneo

Customer retention is the compound interest of retail. Omneo gives your customers the tools to directly engage in sharing or managing the zero-party data you need to serve them today and to help them pick up where they left off next time. Omneo gives your team the tools and information they need to serve your customers personally, making today's experience and those to follow directly relevant and highly valuable. Omneo provides retail brand teams with the technology, expertise, and implementation support they need to dramatically improve customer frequency, retention, and advocacy. Omneo enables new ways for customers to interact, discover, and earn while rewarding high-performing staff. Omneo is explicitly designed for retailers and customers to gather, manage, and share zero-party data privately. Empower your team to create and deliver dynamic, convenient, relevant, private, and rewarding services and experiences, captivating customers and cultivating long-term loyalty.

Integrations

API:
Yes, Omneo offers API access

Ratings/Reviews

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features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Company Information

Omneo
Founded: 2010
Australia
omneo.io

Videos and Screen Captures

Omneo Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
In Person
Support
Phone Support
Online

Omneo Frequently Asked Questions

Q: What kinds of users and organization types does Omneo work with?
Q: What languages does Omneo support in their product?
Q: What kind of support options does Omneo offer?
Q: What other applications or services does Omneo integrate with?
Q: Does Omneo have an API?
Q: What type of training does Omneo provide?

Omneo Product Features

Customer Data Platforms (CDP)

Behavioral Analytics Not Supported
Campaign Management Not Supported
Customer Profiles Not Supported
Customer Segmentation Not Supported
Data Integration Not Supported
Data Matching Not Supported
GDPR Compliance Not Supported
Personalization Not Supported
Predictive Modeling Not Supported

Customer Experience

Survey Management Not Supported
Customer Segmentation Not Supported
Action Management Not Supported
Feedback Management Not Supported
Knowledge Management Not Supported
Sentiment Analysis Not Supported
Analytics Not Supported
Dashboard Not Supported
Multi-Channel Collection Not Supported
Text Analysis Not Supported
Trend Analysis Not Supported

Loyalty Management

Member Portal Not Supported
Membership Management Not Supported
Referral Tracking Not Supported
Discount Management Not Supported
Gift Card System Not Supported
Rewards Management Not Supported
Loyalty Card System Not Supported
No-Card Loyalty System Not Supported
Customer Activity Tracking Not Supported
CRM Not Supported
White Label Not Supported

Personalization

Recommendation Engine Not Supported
Website Personalization Not Supported
Abandoned Cart Saver Not Supported
Contextual Targeting Not Supported
Experience Management Not Supported
Campaign Segmentation Not Supported
Behavioral Targeting Not Supported
Account Based Marketing Not Supported
A/B Testing Not Supported
Content Analytics Not Supported
Customer Profiles Not Supported