Audience

Restaurants and businesses in need of a complete restaurant operating system solution

About SessionM

SessionM's customer engagement and loyalty platform powers personalized and rewarding experiences for the world's largest brands, specializing in Restaurants, Retail, Consumer Goods and Travel. Craft a differentiated loyalty experience to drive high value customer behaviors while gaining valuable information on customer analytics and preferences. Flexible functionality enables the creation of unique loyalty programs and personalized experiences. Win critical moments by responding to customer signals at any time, across any channel. Fusing machine-learning, real-time decisioning with an ability to engage with customers across any channel to deliver smarter customer interactions and engagements. SessionM’s technology gathers real-time and batched first party data across multiple channels to build a database of individual 360-degree customer profiles that become actionable to all systems.

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Integrations

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Company Information

Mastercard
United States
www.sessionm.com

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Training
In Person
Support
24/7 Live Support

SessionM Frequently Asked Questions

Q: What kinds of users and organization types does SessionM work with?
Q: What languages does SessionM support in their product?
Q: What kind of support options does SessionM offer?
Q: What other applications or services does SessionM integrate with?
Q: What type of training does SessionM provide?

SessionM Product Features

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

Customer Engagement

Content Syndication
Live Chat
Feedback Collection
Churn Management
Analytics
Community Management
Gamification
Video Content
Communication Management

Loyalty Management

Member Portal
Membership Management
Referral Tracking
Discount Management
Gift Card System
Rewards Management
Loyalty Card System
No-Card Loyalty System
Customer Activity Tracking
CRM
White Label