Audience

Restaurants and businesses in need of a complete restaurant operating system solution

About SessionM

SessionM's customer engagement and loyalty platform powers personalized and rewarding experiences for the world's largest brands, specializing in Restaurants, Retail, Consumer Goods and Travel. Craft a differentiated loyalty experience to drive high value customer behaviors while gaining valuable information on customer analytics and preferences. Flexible functionality enables the creation of unique loyalty programs and personalized experiences. Win critical moments by responding to customer signals at any time, across any channel. Fusing machine-learning, real-time decisioning with an ability to engage with customers across any channel to deliver smarter customer interactions and engagements. SessionM’s technology gathers real-time and batched first party data across multiple channels to build a database of individual 360-degree customer profiles that become actionable to all systems.

Integrations

Ratings/Reviews

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Company Information

Mastercard
United States
www.sessionm.com

Videos and Screen Captures

SessionM Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
In Person
Support
24/7 Live Support

SessionM Frequently Asked Questions

Q: What kinds of users and organization types does SessionM work with?
Q: What languages does SessionM support in their product?
Q: What kind of support options does SessionM offer?
Q: What type of training does SessionM provide?

SessionM Product Features

Customer Data Platforms (CDP)

Behavioral Analytics Supported
Campaign Management Supported
Customer Profiles Supported
Customer Segmentation Supported
Data Integration Supported
Data Matching Supported
GDPR Compliance Supported
Personalization Supported
Predictive Modeling Supported

Customer Engagement

Content Syndication Not Supported
Live Chat Not Supported
Feedback Collection Not Supported
Churn Management Not Supported
Analytics Not Supported
Community Management Not Supported
Gamification Not Supported
Video Content Not Supported
Communication Management Not Supported

Loyalty Management

Member Portal Not Supported
Membership Management Not Supported
Referral Tracking Not Supported
Discount Management Not Supported
Gift Card System Not Supported
Rewards Management Not Supported
Loyalty Card System Not Supported
No-Card Loyalty System Not Supported
Customer Activity Tracking Not Supported
CRM Not Supported
White Label Not Supported