CrowdTwist

CrowdTwist

Oracle
SessionM

SessionM

Mastercard
+
+

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About

Connect your largest and most valuable customers with loyalty and reward programs specifically targeted to them. Oracle CrowdTwist Loyalty and Engagement increases profitability, deepens customer relationships, and improves customer retention. Capture data every time customers engage with your brand to build a full 360-degree customer profile that can be used to personalize interactions and offerings. Build customer loyalty by creating consistent loyalty experiences no matter which touchpoints—physical or digital—customers chose to interact with your brand. Collect actionable customer data across all touchpoints and channels and use that data to deepen connections with your customers. Interact with your customers beyond the point of transaction and add gamification. Begin to understand why they engage and what motivates purchases.

About

SessionM's customer engagement and loyalty platform powers personalized and rewarding experiences for the world's largest brands, specializing in Restaurants, Retail, Consumer Goods and Travel. Craft a differentiated loyalty experience to drive high value customer behaviors while gaining valuable information on customer analytics and preferences. Flexible functionality enables the creation of unique loyalty programs and personalized experiences. Win critical moments by responding to customer signals at any time, across any channel. Fusing machine-learning, real-time decisioning with an ability to engage with customers across any channel to deliver smarter customer interactions and engagements. SessionM’s technology gathers real-time and batched first party data across multiple channels to build a database of individual 360-degree customer profiles that become actionable to all systems.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies that want to build customer loyalty programs

Audience

Restaurants and businesses in need of a complete restaurant operating system solution

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Company Information

Oracle
Founded: 1977
United States
www.oracle.com/cx/marketing/customer-loyalty/

Company Information

Mastercard
United States
www.sessionm.com

Alternatives

Alternatives

CrowdTwist

CrowdTwist

Oracle
Preferred Patron Loyalty

Preferred Patron Loyalty

Preferred Patron Loyalty, LLC

Categories

Categories

Customer Loyalty Features

Corporate Memberships Not Supported
CRM Supported
Customer Activity Tracking Supported
Discount Management Not Supported
Gift Card System Not Supported
Loyalty Card System Not Supported
Member Portal Supported
Membership Management Supported
No-Card Loyalty System Supported
Referral Tracking Not Supported
Rewards Management Supported

Customer Data Platforms (CDP) Features

Behavioral Analytics Supported
Campaign Management Supported
Customer Profiles Supported
Customer Segmentation Supported
Data Integration Supported
Data Matching Supported
GDPR Compliance Supported
Personalization Supported
Predictive Modeling Supported

Integrations

Bazaarvoice Supported
Bronto Marketing Platform Supported
Extole Not Supported
Facebook Supported
Instagram Supported
Olo Not Supported
Oracle Audience Segmentation Supported
Oracle Cloud CX Supported
Oracle Digital Assistant Supported
Oracle Marketing Supported
Salesforce Supported
X (Twitter) Supported
dotdigital Engagement Cloud Supported

Integrations

Bazaarvoice Not Supported
Bronto Marketing Platform Not Supported
Extole Supported
Facebook Not Supported
Instagram Not Supported
Olo Supported
Oracle Audience Segmentation Not Supported
Oracle Cloud CX Not Supported
Oracle Digital Assistant Not Supported
Oracle Marketing Not Supported
Salesforce Not Supported
X (Twitter) Not Supported
dotdigital Engagement Cloud Not Supported
Claim CrowdTwist and update features and information
Claim CrowdTwist and update features and information
Claim SessionM and update features and information
Claim SessionM and update features and information