Audience

For companies that need a software to facilitate client support and optimize client satisfaction

About eWards

eWards, is a SAAS based tool, which assists a business owner to understand their customer needs, interact with them across multiple channels and increase monetization by improving customer metrics. Having worked closely with more then a 1000+ businesses, we understand that many a time growing business owners do not have the bandwidth or the infrastructure to focus on their customer journey. To meet these challenges, we provide our customers with a simple solution, which not only maps their customer journey for them but also engages their customers to maximize revenue. At eWards we understand, that clients would rather spend their time in making informed and strategically important decisions and less time on operations, so we have built a customizable reporting module, an advance automated customer engagement system, and an One View CRM. For our clients to engage their customers in innovative ways, we have built one of the most flexible and feature rich engagement tools.

Integrations

No integrations listed.

Ratings/Reviews

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Company Information

Arjava Group
Founded: 2016
India
myewards.com

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
iPhone
iPad
Android
Training
Live Online
In Person
Support
Phone Support
Online

eWards Frequently Asked Questions

Q: What kinds of users and organization types does eWards work with?
Q: What languages does eWards support in their product?
Q: What kind of support options does eWards offer?
Q: Does eWards have a mobile app?
Q: What type of training does eWards provide?

eWards Product Features

CRM

Marketing Automation Integration Supported
Mobile Access Supported
Segmentation Supported
Calendar/Reminder System Not Supported
Call Logging Not Supported
Document Storage Not Supported
Email Marketing Not Supported
Internal Chat Integration Not Supported
Lead Scoring Not Supported
Quotes / Proposals Not Supported
Social Media Integration Not Supported
Task Management Not Supported
Territory Management Not Supported

Customer Data Platforms (CDP)

Behavioral Analytics Supported
Campaign Management Supported
Customer Profiles Supported
Customer Segmentation Supported
Data Integration Supported
Personalization Supported
Data Matching Not Supported
GDPR Compliance Not Supported
Predictive Modeling Not Supported