Audience
Enterprises that need to use and coordinate several CRM and marketing channels
About CrossEngage
CrossEngage helps companies build long-lasting, valuable customer relationships. With its unique Customer Data and Prediction Platform brands can easily identify, prioritize, and activate customer audiences. Leveraging AI and predictive CRM, the SaaS solution determines the monetary impact and urgency of reaching out to customers. This yields better and more relevant customer experiences and increases customer lifetime value and ROI.
The CrossEngage Customer Data and Prediction Platform collects and unifies first-party data from all sources. Hence, every marketer can determine relevant audiences through the unique power of predictive CRM and no-code modeling. With built-in audience management, campaigns can be targeted to the most valuable customers and data can be activated for engaging cross-channel customer journeys.
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Pricing
Pricing Details:
Individual pricing model according to the volume of data used
Integrations
Company Information
CrossEngage
Founded: 2015
Germany
www.crossengage.io
Videos and Screen Captures
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Product Details
Platforms Supported
Cloud
Training
Documentation
Live Online
In Person
Support
Phone Support
Online
CrossEngage Frequently Asked Questions
CrossEngage Product Features
Artificial Intelligence
For Sales
Supported
For eCommerce
Supported
Machine Learning
Supported
Predictive Analytics
Supported
Process/Workflow Automation
Supported
Chatbot
Not Supported
For Healthcare
Not Supported
Image Recognition
Not Supported
Multi-Language
Not Supported
Natural Language Processing
Not Supported
Rules-Based Automation
Not Supported
Virtual Personal Assistant (VPA)
Not Supported
Audience Intelligence
AI / Machine Learning
Supported
Audience Segmentation
Supported
Trend Tracking
Supported
Competitive Intelligence
Not Supported
Content Tracking
Not Supported
Data Visualization
Not Supported
Data-Driven Insights
Not Supported
Filters / Search
Not Supported
Image Recognition
Not Supported
Sentiment Analysis
Not Supported
Social Listening
Not Supported
Social Media Analytics
Not Supported
CRM
Email Marketing
Supported
Lead Scoring
Supported
Marketing Automation Integration
Supported
Segmentation
Supported
Social Media Integration
Supported
Calendar/Reminder System
Not Supported
Call Logging
Not Supported
Document Storage
Not Supported
Internal Chat Integration
Not Supported
Mobile Access
Not Supported
Quotes / Proposals
Not Supported
Task Management
Not Supported
Territory Management
Not Supported
Campaign Management
Channel Management
Supported
Contact Database
Supported
Email Marketing
Supported
Event Triggered Actions
Supported
Multi-Campaign
Supported
Lead Management
Not Supported
Customer Data Platforms (CDP)
Behavioral Analytics
Supported
Campaign Management
Supported
Customer Profiles
Supported
Customer Segmentation
Supported
Data Integration
Supported
Data Matching
Supported
GDPR Compliance
Supported
Personalization
Supported
Predictive Modeling
Supported
Customer Engagement
Analytics
Supported
Churn Management
Supported
Communication Management
Supported
Community Management
Not Supported
Content Syndication
Not Supported
Feedback Collection
Not Supported
Gamification
Not Supported
Live Chat
Not Supported
Video Content
Not Supported
Customer Experience
Action Management
Supported
Analytics
Supported
Customer Segmentation
Supported
Dashboard
Supported
Multi-Channel Collection
Supported
Feedback Management
Not Supported
Knowledge Management
Not Supported
Sentiment Analysis
Not Supported
Survey Management
Not Supported
Text Analysis
Not Supported
Trend Analysis
Not Supported
Marketing Automation
A/B Testing
Supported
Analytics / ROI Tracking
Supported
Drip Campaigns
Supported
Dynamic Content
Supported
Landing Pages / Web Forms
Supported
Lead Scoring
Supported
Sales Intelligence
Supported
Search Marketing
Supported
Segmentation
Supported
Social Marketing
Supported
Website Visitor Tracking
Supported
Artificial Intelligence
Not Supported
Content / Blogging Platform
Not Supported
Customizable CTAs
Not Supported
Predictive Analytics
AI / Machine Learning
Supported
Data Mining
Supported
Demand Forecasting
Supported
Modeling & Simulation
Supported
Benchmarking
Not Supported
Data Blending
Not Supported
For Education
Not Supported
For Healthcare
Not Supported
Sentiment Analysis
Not Supported
