InsightSUITE

InsightSUITE

First Insight
eWards

eWards

Arjava Group
+
+

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About

First Insight offers a next-gen decision platform that enables designers, merchants, brand managers, buyers, and marketing teams to answer the key questions they face every day by engaging consumers with digital surveys specifically designed for the retail industry. Retail leaders use First Insight’s digital testing platform (InsightSUITE) to enable growth by unlocking value from their target customers. Our solution collects zero-party, voice of customer data and combines it with AI to make financial goals a reality. Why First Insight? First Insight's digital engagement module lets you engage prospects, consumers, customers, and employees via a simple and immersive, browser-based user experience. This Voice of the Customer software gathers feedback via survey questions, sentiment ratings, valuations, and open comments. Enterprises can customize the engagement with their own branding, incentives, and links all within one integrated platform.

About

eWards, is a SAAS based tool, which assists a business owner to understand their customer needs, interact with them across multiple channels and increase monetization by improving customer metrics. Having worked closely with more then a 1000+ businesses, we understand that many a time growing business owners do not have the bandwidth or the infrastructure to focus on their customer journey. To meet these challenges, we provide our customers with a simple solution, which not only maps their customer journey for them but also engages their customers to maximize revenue. At eWards we understand, that clients would rather spend their time in making informed and strategically important decisions and less time on operations, so we have built a customizable reporting module, an advance automated customer engagement system, and an One View CRM. For our clients to engage their customers in innovative ways, we have built one of the most flexible and feature rich engagement tools.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Retail designers, merchants, planners, and marketers.

Audience

For companies that need a software to facilitate client support and optimize client satisfaction

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Custom Pricing
Free Version Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

First Insight
United States
www.firstinsight.com

Company Information

Arjava Group
Founded: 2016
India
myewards.com

Alternatives

Alternatives

Categories

Categories

CRM Supported

Customer Data Platforms (CDP) Features

Behavioral Analytics Supported
Campaign Management Supported
Customer Profiles Supported
Customer Segmentation Supported
Data Integration Not Supported
Data Matching Not Supported
GDPR Compliance Supported
Personalization Not Supported
Predictive Modeling Supported

Customer Experience Features

Action Management Supported
Analytics Supported
Customer Segmentation Supported
Dashboard Supported
Feedback Management Supported
Knowledge Management Supported
Multi-Channel Collection Not Supported
Sentiment Analysis Not Supported
Survey Management Supported
Text Analysis Not Supported
Trend Analysis Supported

Predictive Analytics Features

AI / Machine Learning Supported
Benchmarking Supported
Data Blending Not Supported
Data Mining Supported
Demand Forecasting Supported
For Education Not Supported
For Healthcare Not Supported
Modeling & Simulation Supported
Sentiment Analysis Supported

Customer Data Platforms (CDP) Features

Behavioral Analytics Supported
Campaign Management Supported
Customer Profiles Supported
Customer Segmentation Supported
Data Integration Supported
Data Matching Not Supported
GDPR Compliance Not Supported
Personalization Supported
Predictive Modeling Not Supported

CRM Features

Calendar/Reminder System Not Supported
Call Logging Not Supported
Document Storage Not Supported
Email Marketing Not Supported
Internal Chat Integration Not Supported
Lead Scoring Not Supported
Marketing Automation Integration Supported
Mobile Access Supported
Quotes / Proposals Not Supported
Segmentation Supported
Social Media Integration Not Supported
Task Management Not Supported
Territory Management Not Supported

Integrations

No info available.

Integrations

No info available.
Claim InsightSUITE and update features and information
Claim InsightSUITE and update features and information
Claim eWards and update features and information
Claim eWards and update features and information