eWards

eWards

Arjava Group
+
+

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About

Planhat is a Customer Success Platform built to make Customer Success simple. Planhat is beautiful and easy to use. It helps you reduce churn, upsell more, drive user engagement and maximize the lifetime value of your customers. Planhat is built for everyone from the CS rep to the C-Suite. It has all the functionality and features you would expect in a modern Customer Success Platform - the difference is in the design, usability and speed to implement.

About

eWards, is a SAAS based tool, which assists a business owner to understand their customer needs, interact with them across multiple channels and increase monetization by improving customer metrics. Having worked closely with more then a 1000+ businesses, we understand that many a time growing business owners do not have the bandwidth or the infrastructure to focus on their customer journey. To meet these challenges, we provide our customers with a simple solution, which not only maps their customer journey for them but also engages their customers to maximize revenue. At eWards we understand, that clients would rather spend their time in making informed and strategically important decisions and less time on operations, so we have built a customizable reporting module, an advance automated customer engagement system, and an One View CRM. For our clients to engage their customers in innovative ways, we have built one of the most flexible and feature rich engagement tools.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Customer Success teams, Sales teams, Management teams, Finance teams, Product teams

Audience

For companies that need a software to facilitate client support and optimize client satisfaction

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Planhat
Founded: 2014
Sweden
www.planhat.com

Company Information

Arjava Group
Founded: 2016
India
myewards.com

Alternatives

Alternatives

Categories

Categories

CRM Supported

Customer Success Features

Account Alerts Supported
Account Management Supported
Communication Management Supported
Customer Engagement Supported
Customer Lifecycle Management Supported
Health Score Supported
Onboarding Supported
Revenue Management Supported
Usage Tracking / Analytics Supported
Win / Loss Analysis Supported

Customer Data Platforms (CDP) Features

Behavioral Analytics Supported
Campaign Management Supported
Customer Profiles Supported
Customer Segmentation Supported
Data Integration Supported
Data Matching Not Supported
GDPR Compliance Not Supported
Personalization Supported
Predictive Modeling Not Supported

CRM Features

Calendar/Reminder System Not Supported
Call Logging Not Supported
Document Storage Not Supported
Email Marketing Not Supported
Internal Chat Integration Not Supported
Lead Scoring Not Supported
Marketing Automation Integration Supported
Mobile Access Supported
Quotes / Proposals Not Supported
Segmentation Supported
Social Media Integration Not Supported
Task Management Not Supported
Territory Management Not Supported

Integrations

AccessOwl Supported
Aircall Supported
Desktop.com Supported
Freshdesk Supported
Gmail Supported
Google Calendar Supported
HubSpot CRM Supported
Intercom Supported
Kleene Supported
Lantern Supported
Mailchimp Transactional Email (Mandrill) Supported
Microsoft Outlook Supported
Pipedrive Supported
Salesforce Supported
SatisMeter Supported
Segment Supported
Slack Supported
Zapier Supported
Zendesk Supported

Integrations

AccessOwl Not Supported
Aircall Not Supported
Desktop.com Not Supported
Freshdesk Not Supported
Gmail Not Supported
Google Calendar Not Supported
HubSpot CRM Not Supported
Intercom Not Supported
Kleene Not Supported
Lantern Not Supported
Mailchimp Transactional Email (Mandrill) Not Supported
Microsoft Outlook Not Supported
Pipedrive Not Supported
Salesforce Not Supported
SatisMeter Not Supported
Segment Not Supported
Slack Not Supported
Zapier Not Supported
Zendesk Not Supported
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