NGDATA Intelligent Engagement Platform vs. eWards Comparison


NGDATA Intelligent Engagement Platform NGDATA	eWards Arjava Group	+	+
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About NGDATA lets you better engage with your customers. Our Intelligent Engagement Platform (IEP) builds sophisticated multi-attribute customer data profiles (Customer DNATM) and drives truly personalized customer experiences through real-time interaction management. With capabilities that go beyond a standard Customer Data Platform such as in-built analytics, AI-powered capabilities, and decision-making formulas, NGDATA boosts commercial success for clients by developing a deeper understanding of their customers, increasing customer lifetime value, reducing churn, and lowering cost per conversion. The intuitive UI makes it easy for business users to use the platform while IT and analytics retain oversight and control. Founded in 2012, NGDATA has offices in the USA, UK, Europe, Asia-Pacific, and has its HQ in Ghent, Belgium.	About eWards, is a SAAS based tool, which assists a business owner to understand their customer needs, interact with them across multiple channels and increase monetization by improving customer metrics. Having worked closely with more then a 1000+ businesses, we understand that many a time growing business owners do not have the bandwidth or the infrastructure to focus on their customer journey. To meet these challenges, we provide our customers with a simple solution, which not only maps their customer journey for them but also engages their customers to maximize revenue. At eWards we understand, that clients would rather spend their time in making informed and strategically important decisions and less time on operations, so we have built a customizable reporting module, an advance automated customer engagement system, and an One View CRM. For our clients to engage their customers in innovative ways, we have built one of the most flexible and feature rich engagement tools.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience NGDATAs Intelligent Engagement Platform support the needs of 2 user types. Firstly, the user interface has been developed for the business user empowering him to create, launch, and see uptake for offers in real-time. No coding required nor data science needed! Secondly, data focused roles like data scientists are enabled to extract data - through the UI - from the platform to their BI tools for creating models right away, instead of collecting data from different sources, merging and checking the quality before doing the actual modelling.	Audience For companies that need a software to facilitate client support and optimize client satisfaction
Support Phone Support Supported 24/7 Live Support Not Supported Online Not Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
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Pricing $0.01/year Our pricing is subscription-based and usage-based. The total fees are a combination of the number of customer profiles and the engagements those profiles are showing to the presented experiences. That way, our pricing is linked to the usage and the success of our product. Free Version Not Supported Free Trial Not Supported	Pricing No information available. Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Not Supported Live Online Supported In Person Supported	Training Documentation Not Supported Webinars Not Supported Live Online Supported In Person Supported
Company Information NGDATA Founded: 2012 Belgium www.ngdata.com	Company Information Arjava Group Founded: 2016 India myewards.com
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Categories Churn Prevention Supported Customer Data Platforms (CDP) Supported Data Management Supported Predictive Analytics Supported	Categories CRM Supported Customer Data Platforms (CDP) Supported
Customer Data Platforms (CDP) Features Behavioral Analytics Supported Campaign Management Supported Customer Profiles Supported Customer Segmentation Supported Data Integration Supported Data Matching Supported GDPR Compliance Supported Personalization Supported Predictive Modeling Supported Show More Features Data Management Features Customer Data Supported Data Analysis Supported Data Capture Supported Data Integration Supported Data Migration Supported Data Quality Control Supported Data Security Supported Information Governance Supported Master Data Management Supported Match & Merge Supported Predictive Analytics Features AI / Machine Learning Supported Benchmarking Not Supported Data Blending Supported Data Mining Supported Demand Forecasting Not Supported For Education Not Supported For Healthcare Not Supported Modeling & Simulation Supported Sentiment Analysis Not Supported	Customer Data Platforms (CDP) Features Behavioral Analytics Supported Campaign Management Supported Customer Profiles Supported Customer Segmentation Supported Data Integration Supported Data Matching Not Supported GDPR Compliance Not Supported Personalization Supported Predictive Modeling Not Supported Show More Features CRM Features Calendar/Reminder System Not Supported Call Logging Not Supported Document Storage Not Supported Email Marketing Not Supported Internal Chat Integration Not Supported Lead Scoring Not Supported Marketing Automation Integration Supported Mobile Access Supported Quotes / Proposals Not Supported Segmentation Supported Social Media Integration Not Supported Task Management Not Supported Territory Management Not Supported
Integrations SBS Banking Platform Supported View All 1 Integration	Integrations SBS Banking Platform Not Supported
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