ZEPIC vs. eWards Comparison


ZEPIC	eWards Arjava Group	+	+
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About ZEPIC is an AI-infused Customer Engagement Platform that delivers hyper-personalized experiences throughout the customer lifecycle. With Zenie AI at its core, it unifies data, automates cross-channel campaigns, and provides actionable insights, empowering marketers to excel. The platform's built-in CDP offers a 360-degree customer view, driving intelligent audience segmentation and omnichannel activation. ZEPIC's award-winning, intuitive interface enables businesses of all sizes to create impactful marketing campaigns without the need for technical expertise— accelerating business growth.	About eWards, is a SAAS based tool, which assists a business owner to understand their customer needs, interact with them across multiple channels and increase monetization by improving customer metrics. Having worked closely with more then a 1000+ businesses, we understand that many a time growing business owners do not have the bandwidth or the infrastructure to focus on their customer journey. To meet these challenges, we provide our customers with a simple solution, which not only maps their customer journey for them but also engages their customers to maximize revenue. At eWards we understand, that clients would rather spend their time in making informed and strategically important decisions and less time on operations, so we have built a customizable reporting module, an advance automated customer engagement system, and an One View CRM. For our clients to engage their customers in innovative ways, we have built one of the most flexible and feature rich engagement tools.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Consumer businesses like Retail & eCommerce, Travel & Hospitality, Financial Services, Media & Entertainment.	Audience For companies that need a software to facilitate client support and optimize client satisfaction
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $30/month Free Version Supported Free Trial Supported	Pricing No information available. Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported	Training Documentation Not Supported Webinars Not Supported Live Online Supported In Person Supported
Company Information ZEPIC Founded: 2023 United States www.zepic.com	Company Information Arjava Group Founded: 2016 India myewards.com
Alternatives WebEngage	Alternatives CSG Xponent CSG
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Blueshift	Imagino
Mapp Marketing Cloud Mapp View All	WebEngage View All
Categories AI Marketing Supported Customer Data Platforms (CDP) Supported Customer Engagement Supported Customer Experience Supported Customer Journey Mapping Tools Supported Email Marketing Supported Marketing Automation Supported	Categories CRM Supported Customer Data Platforms (CDP) Supported
Show More Features Customer Engagement Features Analytics Supported Churn Management Not Supported Communication Management Supported Community Management Not Supported Content Syndication Not Supported Feedback Collection Not Supported Gamification Not Supported Live Chat Not Supported Video Content Not Supported	Customer Data Platforms (CDP) Features Behavioral Analytics Supported Campaign Management Supported Customer Profiles Supported Customer Segmentation Supported Data Integration Supported Data Matching Not Supported GDPR Compliance Not Supported Personalization Supported Predictive Modeling Not Supported Show More Features CRM Features Calendar/Reminder System Not Supported Call Logging Not Supported Document Storage Not Supported Email Marketing Not Supported Internal Chat Integration Not Supported Lead Scoring Not Supported Marketing Automation Integration Supported Mobile Access Supported Quotes / Proposals Not Supported Segmentation Supported Social Media Integration Not Supported Task Management Not Supported Territory Management Not Supported
Integrations ActiveCampaign Supported Chargebee Supported Freshdesk Supported Gorgias Supported HubSoft Supported Intercom Supported Judge.me Supported Kustomer Supported Lightspeed Retail Supported Magento Supported Pipedrive Supported Shopify Supported Square POS Supported Stamped Supported WhatsApp Supported WooCommerce Supported Yotpo Supported Zendesk Supported Zoho CRM Supported Show More Integrations View All 19 Integrations	Integrations ActiveCampaign Not Supported Chargebee Not Supported Freshdesk Not Supported Gorgias Not Supported HubSoft Not Supported Intercom Not Supported Judge.me Not Supported Kustomer Not Supported Lightspeed Retail Not Supported Magento Not Supported Pipedrive Not Supported Shopify Not Supported Square POS Not Supported Stamped Not Supported WhatsApp Not Supported WooCommerce Not Supported Yotpo Not Supported Zendesk Not Supported Zoho CRM Not Supported Show More Integrations
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