eWards

eWards

Arjava Group
+
+

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About

eWards, is a SAAS based tool, which assists a business owner to understand their customer needs, interact with them across multiple channels and increase monetization by improving customer metrics. Having worked closely with more then a 1000+ businesses, we understand that many a time growing business owners do not have the bandwidth or the infrastructure to focus on their customer journey. To meet these challenges, we provide our customers with a simple solution, which not only maps their customer journey for them but also engages their customers to maximize revenue. At eWards we understand, that clients would rather spend their time in making informed and strategically important decisions and less time on operations, so we have built a customizable reporting module, an advance automated customer engagement system, and an One View CRM. For our clients to engage their customers in innovative ways, we have built one of the most flexible and feature rich engagement tools.

About

mParticle is the leading Customer Data Platform (CDP) for multi-channel consumer brands . Companies such as Airbnb, Overstock, Venmo, Spotify and Postmates use mParticle to create a unified, real-time customer data pipeline that enables them to win in key moments of the customer journey. Founded in 2013, mParticle is headquartered in New York City with offices in Delray Beach, London, San Francisco and Seattle.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

For companies that need a software to facilitate client support and optimize client satisfaction

Audience

Multi-channel consumer brands seeking a solution to manage their business

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Supported

Company Information

Arjava Group
Founded: 2016
India
myewards.com

Company Information

mParticle
United States
www.mparticle.com

Alternatives

Alternatives

Segment

Segment

Twilio

Categories

CRM Supported

Categories

Customer Data Platforms (CDP) Features

Behavioral Analytics Supported
Campaign Management Supported
Customer Profiles Supported
Customer Segmentation Supported
Data Integration Supported
Data Matching Not Supported
GDPR Compliance Not Supported
Personalization Supported
Predictive Modeling Not Supported

CRM Features

Calendar/Reminder System Not Supported
Call Logging Not Supported
Document Storage Not Supported
Email Marketing Not Supported
Internal Chat Integration Not Supported
Lead Scoring Not Supported
Marketing Automation Integration Supported
Mobile Access Supported
Quotes / Proposals Not Supported
Segmentation Supported
Social Media Integration Not Supported
Task Management Not Supported
Territory Management Not Supported

Customer Data Platforms (CDP) Features

Behavioral Analytics Not Supported
Campaign Management Supported
Customer Profiles Supported
Customer Segmentation Supported
Data Integration Supported
Data Matching Supported
GDPR Compliance Supported
Personalization Supported
Predictive Modeling Supported

Customer Experience Features

Action Management Not Supported
Analytics Not Supported
Customer Segmentation Supported
Dashboard Supported
Feedback Management Supported
Knowledge Management Supported
Multi-Channel Collection Supported
Sentiment Analysis Supported
Survey Management Not Supported
Text Analysis Not Supported
Trend Analysis Supported

Integrations

Acquia CDP Not Supported
Airship Not Supported
AppLovin Not Supported
Attentive Not Supported
Cordial Not Supported
Eagle Eye Not Supported
Kameleoon Not Supported
Ketch Not Supported
Olo Not Supported
PlotProjects Not Supported
Regal Not Supported
Scalarr Not Supported
ShareThis Not Supported
Split Not Supported
Stormly Not Supported
VK Not Supported
White Label Loyalty Not Supported
ZineOne Not Supported

Integrations

Acquia CDP Supported
Airship Supported
AppLovin Supported
Attentive Supported
Cordial Supported
Eagle Eye Supported
Kameleoon Supported
Ketch Supported
Olo Supported
PlotProjects Supported
Regal Supported
Scalarr Supported
ShareThis Supported
Split Supported
Stormly Supported
VK Supported
White Label Loyalty Supported
ZineOne Supported
Claim eWards and update features and information
Claim eWards and update features and information
Claim mParticle and update features and information
Claim mParticle and update features and information