Alternatives to ciopulse
Compare ciopulse alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to ciopulse in 2026. Compare features, ratings, user reviews, pricing, and more from ciopulse competitors and alternatives in order to make an informed decision for your business.
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1
Jotform
Jotform
Trusted by over 25 million users, Jotform is an all-in-one, no-code platform that simplifies data collection, automation, and online sales. Using its drag-and-drop Form Builder, businesses can create customized forms and surveys to collect leads, payments, and e-signatures. With 10,000+ templates and advanced features like conditional logic and 200+ integrations, Jotform streamlines workflows. Jotform's AI-powered Agents provide real-time customer support, guiding users through form submissions, answering questions, and ensuring a smooth experience while reducing manual intervention. These AI agents learn from interactions to improve responses, enhancing efficiency and customer satisfaction. The platform also includes a Store Builder to sell products and services, accept payments through 30+ gateways, and tools like Approvals and Report Builder to automate workflows and generate actionable insights. -
2
ScreenMeet
ScreenMeet
The leading enterprise cloud-native remote support platform, embedded in ServiceNow, Salesforce, Tanium, and more. Empower your IT Help Desk and Contact Center teams to resolve 32% more issues in the first call. With a sleek UX and multi-channel support, agents launch in a single click with no downloads necessary. Since ScreenMeet is browser-based and embedded in your current CRM and ITSM, your IT Help Desk and Contact Center teams connect in seconds, thanks to our low latency, global cloud infrastructure. Authentication within platforms like Salesforce and ServiceNow ensures credentials adhere to your strict internal password policies, and it’s configurable to let you store data in your cloud in designated geographies. Enterprise-grade security -Built on Amazon Web Services (AWS), the leading cloud solution -Data transmission: TLS and DTLS 1.2+ with AES-256-bit encryption -Authentication with Salesforce & ServiceNow for added security -Store data in your preferred cloud -
3
SurveySparrow
SurveySparrow
Transform organizations into brands by refining experiences with SurveySparrow. The experience management platform helps create not only engaging surveys but assists in closing the feedback loop efficiently. Supporting 70+ languages and dedicated NPS and Customer experience modules help better understand customer loyalty. SurveySparrow enables business organizations to collect feedback via a chat-like interface, gain insights, and make data-driven decisions to improve products, services, and customer experience. Set up automation and manage feedback with the in-built Ticket management tool. Monitor and manage online reviews efficiently with the Reputation management module. Join the bandwagon of 100k+ customers in 149 countries to deliver delightful customer experiences. -
4
Delighted
Qualtrics
Delighted is a turnkey customer experience platform that helps high-growth businesses and established enterprises like Allbirds, Instacart, Invision, Opentable, Affirm, Peloton, Doordash, and thousands of others improve customer loyalty with actionable feedback. Incorporate customer feedback into your business strategy in minutes, not weeks. Customize NPS, CSAT, CES, and emoji survey templates directly in Delighted. Send surveys to customers through convenient channels: email, SMS text, in-app, on your website, or via link URL. Set up 2-click integrations: - Trigger surveys and sync real-time feedback into your existing toolset, e.g. Slack, Salesforce, Shopify, Stripe, Hubspot, and more. Surface trends that require immediate attention with AI-driven survey text analysis, pre-built reports, and role-based dashboards - Act quickly with alerts and email digests you can customize by department, so feedback reaches those who can make a difference.Starting Price: Free -
5
SurveyOL
SurveyOL.com
SurveyOL is professional, effective, and easy. It offers cutting-edge communication and feedback technology, once accessible only for "big" companies, now for small businesses as well. Select from a wide collection of question types including Multiple Choice, Image Choice, Dropdown, Textbox, Comment Box, NPS, Star Rating, Slider, Date/Time, Grid, Rankings, Uploads, and much more. More than 100 free survey templates are available to serve as the foundation for your custom surveys. SurveyOL provides flexible color themes and easy customization of color styles and fonts. You can increase your response rate by sharing your surveys via web, QR code, social media, SMS text messages, email invitations, and website embedding. Its real-time responses and robust analytical tools will help you meet your timeline and budget expectations. You can easily export survey results to Excel, Word, PPT or PDF. With SurveyOL, you can make better decisions.Starting Price: $19 per month -
6
SurveyMonkey
SurveyMonkey
A global leader in survey software. 20 million questions answered daily. Keep a competitive edge by truly understanding the voice of your customers. Customer satisfaction surveys help you connect at multiple touchpoints to find out exactly what your customers want, need, and expect. Learn what’s working and what’s not directly from your employees. Measure employee satisfaction, conduct 360 reviews, or even send out compliance quizzes. Whether you’re in HR or a team lead, employee surveys help you get the answers you need. Tap into what the world is thinking—whenever you want. Market research surveys make it easy to get opinions from potential and existing customers, test concepts, measure brand awareness, and more. Join the 98% of the Fortune 500 who rely on SurveyMonkey for People Powered Data.Starting Price: $25 per user per month -
7
ServiceNow Cloud Observability
ServiceNow
ServiceNow Cloud Observability is a solution that provides real-time monitoring and visibility into cloud infrastructure, applications, and services. It enables organizations to proactively identify and resolve performance issues by integrating data from various cloud environments into a unified dashboard. With advanced analytics and alerting capabilities, ServiceNow Cloud Observability helps IT and DevOps teams detect anomalies, troubleshoot problems, and ensure optimal system performance. The platform also supports automation and AI-driven insights, allowing teams to respond quickly to incidents and prevent potential disruptions. Overall, it improves operational efficiency and ensures a seamless user experience across cloud environments.Starting Price: $275 per month -
8
Elvan
Elvan
Elvan is a customer feedback and insights platform that helps SaaS and ecommerce teams capture high-signal feedback and turn it into clear, actionable insights. Teams can collect NPS, CSAT, CES, and targeted microsurveys at key moments such as post-checkout, in-app actions, or via email. Elvan uses AI to analyze qualitative responses, identify themes, highlight churn risks, and surface growth opportunities without manual tagging or spreadsheet work. With a lightweight setup, flexible survey triggers, and real-time dashboards, Opin helps teams understand why customers behave the way they do and act faster on what matters most. It is built for teams that want clarity, not vanity metrics.Starting Price: $49/month -
9
Emotics
Adoreboard
Emotics is an emotion analytics platform that turns text data from customer and employee feedback into business answers. Emotics assigns emotions and themes into strengths, weaknesses, opportunities and threats so you can take a strategic view of your customer or employee experience. Automatically generates benchmarks to generate insights on how you compare to competitors and the specific aspects of CX that you need to improve or optimize. Provides a window into the causes of emotional responses by providing a warning system for emotions that provoke actions. Measure the intensity of emotion expressed by customers across 8 emotion indexes and 24 emotions to pinpoints emotions driving themes that damage or improve the perception of CX. Enables a 360° view of customer by connection with NPS, CSAT, product reviews, social data and tools like SurveyMonkey and Zendesk. Emotics makes sentiment analysis redundant and goes further than NPS.Starting Price: $289 per month -
10
ProProfs Survey Maker
ProProfs
Get started easily with 100+ professionally designed survey templates. Start creating visually appealing surveys that customers simply can't skip. Free online survey creator. Over 50,000+ surveys created. Over 4 million respondents. Surveys, scored surveys, and forms all included. Use NPS surveys to benchmark your performance and make smarter decisions. World’s simplest way to make online quizzes. 100K+ quizzes, 50 million quiz takers. Ask visitors questions without ever leaving your website. Gather information quickly and easily. Enjoy 100+ pre-designed survey templates with our free online survey maker. Always ask the right questions at the right time with the help of 1,000,000+ ready-to-use survey questions. To make your surveys more exciting and engaging, use different question types such as multiple-choice, NPS, checkbox, rating scale, text box, and more. Make your surveys stand out by adding logos, themes, and images.Starting Price: $7.97 per month -
11
xtype
xtype
xtype empowers ServiceNow platform teams to innovate faster, govern multiple instances, shrink the backlog, ensure compliance, and reduce operational risk. xtype is a cutting-edge product that revolutionizes the backup and restores activities for cloning ServiceNow instances. It drastically reduces the preparation time and improves accuracy by automatically identifying what needs to be backed up and restored. Gain unparalleled visibility into your ServiceNow environment with xtype. It provides a live shared view of backup and restore plans, enabling real-time collaboration and visibility of work-in-progress. This ensures all team members are aligned and informed about their responsibilities and the clone status, fostering collaboration and efficiency. xtype provides a multi-instance of your ServiceNow landscape with a purpose-built visibility product native to ServiceNow, giving you, in minutes, the ability to spot and remediate any version inconsistencies. -
12
Nicereply
Nicereply
Online customer satisfaction survey software, including CSAT, Net Promoter Score ® (NPS) & Customer Effort Score ™ (CES 2.0). Nicereply helps hundreds of teams at companies like Microsoft, Lenovo, Hubspot and Buffer to measure and improve the quality of their customer service. - Measure Customer Satisfaction (CSAT), Net Promoter Score (NPS) and Customer Effort Score (CES) per agent, team or company-wide - Increase your survey response rates by 200% - See your data in your CRM and set triggers based on it - Get 3x more feedback without sending more emails - Customize both the look and content of your surveys - Set goals, track KPIs, generate reports and more...Starting Price: $39.00/month -
13
Perspectium
Idera
Perspectium provide intelligent data integration and synchronization tools helping ServiceNow customers make better use of their data. Automatically extract huge volumes of data and extend ServiceNow workflows into third-party applications and other ServiceNow instances. And the best part? There's no noticeable impact to ServiceNow performance. -
14
Retently
Retently
NPS Software designed for your business. Send a single question Net Promoter Score® survey and start collecting, analyzing and acting on the received customer feedback. Our automated survey platform will help you acquire higher response rates, actionable customer feedback and maximum business growth. Run multiple campaigns to survey different audience segments based on pre-defined schedules or events triggered in another app. Combine email and in-app templates to reach your customers on the channels they're most likely to engage with your surveys. Customize the survey templates’ styling and language, and personalize the follow-up question based on the provided feedback. Ensure a greater response rate by using your domain, A/B testing subject lines and having your audience checked for deliverability. View all the surveys that were sent to your audience and keep track of the ones scheduled for delivery. Easily automate various processes and create custom scenarios by using workflows.Starting Price: $39 per month -
15
Survicate
Survicate
Survicate is a Customer Feedback Platform that lets you collect, analyze, and act on feedback. Deploy targeted surveys across web, mobile, email, and in-product channels, triggered by user behavior and connected to your CRM, helpdesk, or product analytics tools. Aggregate feedback from 15+ sources including support tickets, call transcripts, App Store reviews, and auto-analyze all that feedback data with AI. Ask AI Research Assistant questions about all aggregated feedback. Answers backed by your actual data. 40+ native integrations including HubSpot, Salesforce, Intercom, Zendesk, Amplitude, and Slack, all help you act on these insights quickly. Used by product managers, researchers, and CX teams who need a feedback system that informs decisions.Starting Price: $56 per month -
16
Keatext
Keatext
Customer-centric businesses want to know what issues are hurting their customer journey. But it’s hard to come up with a data-driven plan to address them effectively. Keatext gives you a head start by analyzing feedback and generating AI-based recommendations on what to address first, delivered in a ready-to-share report. Assess the strengths and weaknesses in your customer experience based on their impact on customer satisfaction. Review issues with the most impact that are brought to your attention by AI-based recommendations. Get an executive summary that leverages GPT’s language generation to deliver Keatext’s recommendations in a ready-to-share report. Monitor and quickly discover trends in your customer satisfaction on a customizable dashboard. Connect to your preferred platform like Zendesk, Surveymonkey, ServiceNow, or Qualtrics.Starting Price: $550/month -
17
Marcom Robot Customer Feedback Tool
Marcom Robot
Collect and analyze customer feedback with online CSAT, CES, and NPS surveys. Marcom Robot customer feedback software makes it easy for you to gauge customer sentiment, quantify customer loyalty, and get to know how your customers really feel about your products, services, or interactions with your team. Not all customer feedback tools were created equal. Marcom Robot provides the features you need, the UX you'll love, and the pricing options you can afford. Moreover, with Marcom Robot, you get both one-question and multi-question surveys. All-in-one customer feedback tool, create, launch, analyze, and act upon customer feedback. Create and launch one-click customer surveys in minutes. Use smileys face, thumbs up/down, stars rating, and other engaging formats. Use our survey builder to create multi-question surveys with single-choice, multiple-choice, yes/no, radio, and other types of questions. Ready-to-launch CSAT, CES, and NPS survey templates.Starting Price: $16 per month -
18
Cloud4Feed
Cloud4Feed
Through Cloud4Feed's omnichannel feedback options, customize the feedback collection channel accordingly to your customer touchpoints and receive a high number of customer feedback. Customizing the feedback triggering frequency depending upon the processing time intervals at the touchpoint, prevents the delivery of an overwhelming number of surveys to your customers. Set validity periods for submitted feedback surveys. Manage reminder setups for your customers who have not yet shared feedback. Customers can easily convey to retailers their expectations about the store or brand, their views on the store's appearance, and even their wishes about the product/service they request. In the automotive sector, customer feedback is collected at different contact points and reported to enable managers to take action. The most appropriate channel is selected for the customers who have received service, and they are reached as soon as possible. -
19
Simplesat
Pronto Holdings
Simplesat is the fun and easy way to collect CSAT (Customer Satisfaction), CES (Customer Effort Score), and NPS (Net Promoter Score) feedback. Collect customer satisfaction directly through ConnectWise, Zendesk, Autotask, Salesforce, Intercom, Freshdesk, HubSpot, or any other helpdesk. You can also add and send the customer survey on your email signature, or send it directly from Simplesat. All your feedback ends up in one place - making it easy to analyze and take action!Starting Price: $99/month -
20
Zonka Feedback
Zonka Feedback
Zonka Feedback is an AI-powered Customer Feedback & Intelligence Platform that helps businesses capture, analyze, and act on feedback across every customer touchpoint. From digital journeys and product experiences to support and frontline interactions, it brings together data from multiple channels and sources into a single platform—so teams can make smarter, faster decisions that improve customer experience and drive growth. With powerful surveys for NPS, CSAT, CES, and more, Zonka Feedback enables organizations to collect customer insights via Email, SMS, WhatsApp, Web, In-App, Kiosks, and offline modes. It integrates seamlessly with 50+ platforms including Salesforce, HubSpot, Intercom, and Zendesk to automate feedback workflows and build a 360° customer view.Starting Price: $199.00/month -
21
Customer Thermometer
Customer Thermometer
Real-time, actionable feedback from your customers at your fingertips. One-click surveys your customers will love…to respond to See for yourself Get an account and 10 surveys completely free! Our customers regularly get a 80%+ response rate. Reduce customer churn by addressing customer issues in real-time. Increase positive reviews and word-of-mouth across multiple platforms. We meet or exceed all GDPR requirements and work with many Fortune 500 companies. Start sending surveys in as little as 2 minutes–no development required.Starting Price: $29 per month -
22
Qualaroo
ProProfs
Customer & User Feedback Software. Survey visitors on your website or app with Qualaroo Nudges™. Qualaroo makes it easy to survey specific users in context while they are looking at your product, service & brand. Get actionable user insights based on where visitors are on your site, who they are, how much they pay, visit history and more. Select from professionally designed questions and templates or create your own. Customize Nudges with your company colors and branding for a native feel. Qualaroo responses are 10x more valuable than email surveys because they catch your visitor in real-time, with context. When you ask questions right on your site or app, the responses are of higher value. You can determine exactly when and who the survey targets. Target your customers based on specific actions, behavioral patterns, events, locations, browser cookies, or data streamed from your applications.Starting Price: $64/Month 20% off -
23
Refiner
Refiner
Refiner is a customer survey tool built specifically for SaaS, eCommerce and Membership sites. Ask your users any question while they are using your product with our beautiful & simple survey widgets - on brand and perfectly timed. Refiner integrates into your existing marketing & sales stacks seamlessly. Our integrations allow you to sync survey responses to the tools you already use in real time. Your CRM, email marketing automation platform, your backend API or good old Excel. Refiner helps you to understand who your users really are, what they need and how you can help them achieve their goals. Get started for free today and increase conversion & retention rates with better customer data.Starting Price: $29 per month -
24
Exalate
Exalate
Exalate empowers your teams to collaborate seamlessly and effortlessly across internal departments and company borders. As the most flexible synchronization tool available, Exalate connects your Jira instances, ServiceNow, Zendesk, Github, Salesforce, Azure DevOps, and other work management systems, ensuring smooth data flow and harmonized processes. Effortlessly synchronize your data between different tools and platforms, eliminating data silos and streamlining your workflows. With Exalate, your teams can work as one cohesive unit, regardless of the tools they use, enabling better collaboration and increased productivity. -
25
Rezolve.ai
Rezolve.ai
Rezolve.ai is an Agentic AI platform built for enterprise IT, HR, and FinOps operations. The solution combines multi-agent orchestration, AI-powered enterprise search, workflow automation, and autonomous support capabilities to help organizations modernize employee service operations. Rezolve.ai enables AI agents to resolve repetitive service requests, automate workflows, search enterprise knowledge bases, and interact with backend systems across Microsoft Teams, Slack, voice, chat, email, and mobile channels. The platform integrates with ServiceNow, Jira Service Management, Freshservice, Workday, SharePoint, Confluence, and other enterprise systems. Key features include: - Autonomous ticket handling - AI voice support - Enterprise AI search with citations - Conversational workflow automation - AI Ops automation - No-code AI agent deployment - Enterprise-grade governance and compliance Rezolve.ai helps enterprises reduce support costs and improve response times. -
26
Netigate
Netigate
Netigate is a feedback platform that allows you to collect and manage valuable business insights using online surveys. Specialising in Voice of the Customer and Voice of the Employee feedback, Netigate is the complete GDPR-compliant solution for companies of all sizes. We combine a user-friendly survey platform with in-house expertise to bring you advanced data analysis, numerous survey distribution methods, real-time reporting, expert-crafted templates, text analysis for open-text-answers and much more. -
27
Qualtrics Customer Experience
Qualtrics
Qualtrics Customer Experience software is a comprehensive platform designed to help organizations understand, manage, and improve every customer interaction. It unifies data from multiple channels, including surveys, chat, email, and digital behavior, to create a complete view of the customer journey. Using AI-powered insights, the platform identifies trends, predicts customer needs, and recommends actions to enhance satisfaction. It enables businesses to detect and prevent churn by identifying at-risk customers early and responding proactively. The system also supports omnichannel experience management, ensuring consistent and personalized interactions across all touchpoints. Real-time analytics and automated workflows help teams resolve issues quickly and improve operational efficiency. Overall, Qualtrics empowers organizations to build stronger customer relationships, increase loyalty, and drive revenue growth. -
28
DotWalk
DotWalk
Reduce time to upgrade ServiceNow by 50%. DotWalk’s AI powered solutions do the work that humans shouldn't. No other company solves the problem of time-consuming ServiceNow upgrade testing like DotWalk. Founded by ServiceNow leaders and Automated Testing Framework (ATF) experts, DotWalk is on a mission to make complicated upgrades a thing of the past. DotWalk provides the only AI-powered solutions that run natively in ServiceNow to do the work that humans shouldn’t so that you can focus on what matters most to your business. With decades of experience as leaders in the ServiceNow ecosystem, the DotWalk team partners with enterprise organizations to simplify tedious, time-consuming upgrades, reducing cost, and freeing up time to focus on more business-critical initiatives. Companies deploying ServiceNow are adopting automated testing to improve how they test their ServiceNow upgrades and update sets. -
29
Feedbox
Feedbox
We have developed and perfected a system that understands and analyzes customer opinions and NPS satisfaction surveys in an intelligent and simple way, allowing for efficient and effective business decision-making. We offer AI based surveys and sentiment analysis of our open text questions. We offer all major methodologies such as NPS, CSAT, etc. We are a 360 , multichannel tool that can be accessed through tablets, Qr`s, mailing or social media.Starting Price: $40/month/device -
30
AutomatePro
AutomatePro
Accelerate ServiceNow upgrades and testing, with intelligent test automation, DevOps, and documentation, freeing up developers' time. Sometimes only seeing is believing. Book a 30-minute introductory session with one of our expert product specialists. They will show you how quickly and easily you can join the many other ServiceNow customers who are accelerating their ServiceNow upgrades and releases with the AutomatePro app. Within 10 seconds of installing AutomatePro you can create and run your first automated test. Our quickstart AI feature automatically creates a test scenario based on your configuration of ServiceNow. This is not a template that you need to configure to match your configuration. We believe this is a better approach than providing template tests that you then need to amend to match your configuration of ServiceNow. AutomatePro overcomes the problem of test maintenance through the use of what we call ‘model blocks’. -
31
AskNicely
AskNicely
Measure and improve the customer experience with AskNicely, an innovative, real-time customer feedback solution based on the Net Promoter Score (NPS). AskNicely makes it easy for brands and businesses to collect feedback via one-touch surveys, share real-time insights with the team from the front line to the CEO, and empower the team to take immediate action based on customer feedback. AskNicely also integrates with the top tools businesses use every day. -
32
Hire2Retire
RoboMQ
RoboMQ’s Hire2Retire is a comprehensive workforce lifecycle management solution that manages the entire JML lifecycle events, such as hiring, department transfers, terminations, and long-term leaves. It is an Identity and Access Management platform that synchronizes HR with IT infrastructure, including Active Directory (AD), Okta, and Google Workspace. Hire2Retire enables organisations to effectively manage employee access and privileges throughout their work cycle. Hire2Retire integrates with 27 HR and ATS systems, identity providers (IdP) like Active Directory, Entra ID, Okta, and Google Workspace, along with 10+ leading Service Management platforms like ServiceNow, Salesforce, SolarWinds, and FreshService.Starting Price: $5/month/employee -
33
Tenon
Tenon
Connect and collaborate with an enterprise work management solution crafted for marketers, by marketers. As the leader in Enterprise workflow management, ServiceNow is widely trusted by IT, HR, Finance, and Customer Service teams the world over. By building Tenon on ServiceNow, joining Marketing to the rest of the enterprise ecosystem has never been easier. Build a foundation of repeatable work management that facilitates communication, collaboration, and consistency — all in a system powerful enough to support enterprise teams. Make sense of the campaign chaos throughout the entire customer journey with a work view that provides visibility and awareness from planning all the way through execution. Keep a real pulse on performance with workload capacity planning and shared dashboards that continuously monitor key performance indicators. -
34
finfo
finfo
Bulk SMS messaging, trigger word automation & powerful pulse surveys to ensure higher employee engagement, commitment & safety. Allow your remote workforce to thrive by providing opportunities for greater engagement and feedback. Remote working has risen in both popularity and necessity, but with it comes challenges that can impact employee productivity, collaboration and overall satisfaction. Send bulk text messages and emails to your employees to ensure higher engagement. Send Pulse surveys as part of your people strategy to identify areas to improve employee experience and satisfaction. In emergencies simply text your trigger word to a dedicated number and your predefined message is sent automatically. Quickly and easily create and send SMS and Email campaigns to individuals or groups of employees. Send immediately or schedule for a time that suits you.Starting Price: $0.99 per month -
35
Clear Skye IGA
Clear Skye
Clear Skye IGA is an identity security solution built on the ServiceNow Platform. It provides identity governance through access request, access certification, employee lifecycle automation, and workflow management. With identity data on ServiceNow, Clear Skye plugs directly into your business processes, provides deep identity control and insights, and builds the bridge between the business and IT. -
36
ScanAnchor
ScanAnchor
Enterprise vulnerability scanning with flat-rate pricing. No per-IP fees. Scan unlimited assets for one monthly fee. Built-in CISA KEV and EPSS threat intelligence shows which vulnerabilities are actively exploited. Compliance reporting for PCI-DSS, Cyber Essentials, ISO 27001, SOC 2, and HIPAA. Integrates with Jira, ServiceNow, Splunk. Plans from £179/mo. 14-day free trial, no credit card required.Starting Price: £179/month -
37
Mopinion
Mopinion
All-in-One User Feedback Software for Digital Channels. Mopinion helps digital enterprises listen, understand, and act across all digital touchpoints (web, mobile, and email). Mopinion enables its users to create customisable online feedback forms (including various CX metrics such as NPS, CES, and CSAT) and trigger them based on rules such as mouse movement, time on page, exit intent and much more. It also includes comprehensive visualisation in customisable dashboards as well as text analysis and smart labeling capabilities. To act upon feedback or collaborate among members of your digital team, users can make use of proactive alerts, role-based views and connect to PM tools such as Trello or Asana. +Customisable feedback forms +Real-time statistics +API integrations +Various CX metrics +Text analytics +Advanced reporting capabilities Pricing for Mopinion starts at $35 (USD)/month.Starting Price: $229/month -
38
Trustpilot
Trustpilot
Grow brand trust. Show brand trust. Trustpilot reviews get you closer to your customers and power your business forward. Built on honesty and transparency, Trustpilot is the people's choice for reviews. With over 400,000 businesses reviewed and 1.1 trillion ratings and reviews displayed in Google annually, companies use Trustpilot to establish credibility and improve their reputation. Get great reviews by making it easy for customers to leave reviews. Tap into your customers' desire to share their experiences and build your brand. Increase conversions with the power of your customers. Share your best reviews everywhere customers are looking. Turn customer reviews into increased influence and sales. Trustpilot is the world's most powerful review platform. Every heartfelt review helps create ever-improving experiences for both people and companies.Starting Price: $199.00 per month -
39
ServiceNow Digital End-User Experience
ServiceNow
Measure and continuously improve the technology experience for your employees. Make it simple for them to self-solve issues and engage with IT when extra support is needed. Use the information collected from your end users’ apps and devices alongside the breadth of data already available in ServiceNow. Digital End-user Experience runs on the Now Platform®, a single system of action for the enterprise. Connect your employees seamlessly to self-service tools so they can quickly identify, diagnose, and resolve many IT issues. Simplify their communications with IT. Now Platform® is the single cloud application platform all ServiceNow products run on. Automate, simplify, and connect work across the enterprise to move your business forward. -
40
Press'nXPress
Press'nXPress
Press’nXPress is a journey-based experience management platform that helps companies deliver a first-class customer experience by monitoring customer satisfaction in real-time. The Press’nXPress cloud platform enables companies to capture customer feedback through the modern and complex customer journey and everywhere the customer is, including physical, digital, social, and voice channels. Ask the right questions at the right time in point of service such as website, checkout, cashier, exit, cafeteria, lobby, gym, post-transaction, or after-call. Utilize omni-channel feedback collectors: Kiosk, Website, SMS, Email, QR, IVR, App, Business online review The Press’nXPress powerful artificial intelligence (AI) and machine learning (ML) engine operate fully automated to dig deeper into customer journeys and detects experience gaps. With ready to use CX Insights Dashboard explore action-oriented insights overall touchpoints and in real-time to optimize customer experiences -
41
Salesforce Feedback Management
Salesforce
Unify your feedback data with Salesforce data by mapping survey responses back to any Salesforce object. Resolve customer issues by automatically triggering follow-ups with the appropriate person or team based on a single response. Create personalized survey experiences by merging Salesforce data such as a case number or service rep’s name directly into your survey questions. Enhance the world’s #1 customer service software with feedback data. Create Lifecycle Maps to account for different types of customer journeys. Customize each journey by identifying key stages of interaction where feedback is most valuable, and align specific surveys to those moments of interaction. Meet your customers where they are by surveying them immediately after service interactions to ensure you are gathering accurate feedback. With Salesforce Feedback Management, you can survey customers across various channels including email, post-chat, SMS, WhatsApp, Facebook, third-party websites, and in-app.Starting Price: $300 per 1,000 responses -
42
newLab
newLab
newLab Cloud is an AI-ready lab management platform built on ServiceNow. It helps biotech, pharmaceutical, and research organizations streamline workflows, manage laboratory equipment, and automate compliance processes. Designed for modern R&D environments, it offers equipment tracking, document management, workflow automation, and audit trails in one secure, cloud-based platform. With integrations for ServiceNow, newLab Cloud connects lab and IT operations to improve collaboration, ensure data integrity, and accelerate innovation. -
43
Support Fusion
Support Fusion
Support Fusion is a zero-code integration platform built for Managed Service Providers (MSPs) who work with enterprise clients. Our software automates ticket sync between ITSM platforms (like ServiceNow, Jira, Zendesk) and MSP PSA tools (like ConnectWise, Autotask, HaloPSA). We enable bi-directional syncing of tickets, statuses, comments, and attachments - so both sides stay up to date without double handling. MSPs save hours each week, avoid SLA breaches, and get accurate reporting without manual effort. Designed for mid-to-large MSPs serving enterprise accounts, Support Fusion eliminates rework and unlocks growth by turning support data into structured service intelligence. Get started in minutes with prebuilt connectors and guided setup - no custom scripts or development needed.Starting Price: $500 -
44
RFPflow
Aavenir
RFPflow, Source-to-Pay Enterprise Applications: Do more with ServiceNow. Modernize procurement operations using AI and Digital Workflow that automate manual work, increase productivity, and enhance visibility. Intelligent Source-to-Pay Applications for ServiceNow Customers. Digitize sourcing, contracting, procurement, and accounts payable processes on the ServiceNow for greater compliance and control over costs. Request For Proposal Management. Accelerate the vendor qualification process using milestone-based RFX-to-Award workflow and collaborative vendor scoring. Aavenir's easy-to-use Request for Proposal Management (RFP) solution streamlines the sourcing cycle and accelerates supplier qualification for strategic supplier engagements. Why Streamlining Sourcing is Critical to Success? The pressure to speed forces 63% of CPOs to skip reviewing market intelligence or introduce bad trade-offs, such as lower supplier quality, higher costs or contract proliferation. -
45
Mr Wolf
BlueSoft
Mr Wolf is an e-Service Desk Automation Platform, which allows the automatization of different types of incidents, tasks and tickets.It’s dedicated to the teams working with JIRA, BMC Remedy, ServiceNow, and HP Enterprise tools. Classification Firstly, the tasks which are to be processed are classified into the respective categories. Classification of the tasks proceeds automatically using a module based on machine learning. Implementation The tasks classified to automatic implementation pursue themselves on the basis of the prepared definition of the process. Processes are described in Python, which guarantees the ease of implementation and fast integration with external services and systems. We have over a dozen of years experience in the integration of solutions – we effortlessly integrate with your ERP, CRM, Contact Center, E-Commerce systems, or any other. Integration is the energy of our solution – we do it fast, efficiently, and safely.Starting Price: $7800 per year -
46
ServiceNow Cloud Accelerate
ServiceNow
ServiceNow Cloud Accelerate is a solution designed to streamline and automate cloud operations, helping organizations manage and optimize their cloud resources more efficiently. It integrates with various cloud platforms, providing centralized visibility and control over cloud infrastructure, applications, and services. With features like automated workflows, governance, and cost optimization, ServiceNow Cloud Accelerate ensures that cloud resources are deployed effectively while maintaining compliance with organizational policies. The platform enhances agility by enabling faster deployment of cloud services and reducing the time spent on manual tasks. This leads to improved operational efficiency and a more proactive approach to managing cloud environments. -
47
Shift Left
Recast Software
Shift incident resolution earlier in the support cycle with Shift Left. Enable L1, L2, and field support techs to better view and act on common user and device support issues without leaving the ServiceNow incident form. Significantly increase first-call resolution by removing the need for privileged access to multiple disparate systems, such as Active Directory, Microsoft Configuration Manager, LAPS, MBAM, and more. Instead of escalating issues beyond the support desk, Shift Left gives your help desk team the capability to reset user passwords, unlock accounts, view logged-in devices, and many more actions. Diagnose and resolve significantly more tickets on the first call, without leaving the incident form in ServiceNow. See troubleshooting steps already completed for an incident, saving time on duplicate work. -
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ClearlyRated
ClearlyRated
ClearlyRated helps B2B service providers get actionable client feedback to better retain clients while differentiating in the market. With more than 10 years' experience administering satisfaction surveys for professional service firms, the team at ClearlyRated has watched with excitement as the influence of client satisfaction on buyer behavior has continued to grow. But bridging the gap between client experience and buyer perception in the B2B space is easier said than done. Buyers rely on crowd-sourced information to fuel their decisions more than ever before, while clients are equally empowered to share their stories and perceptions with the world at large. As a service provider, it can be easy to default to a protective mentality... to batten down the hatches and take a command-and-control approach to managing client relationships and brand reputation. -
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doopoll
doopoll
Create beautiful surveys that get 3x more responses. Track responses in real-time. Get fast insights with autogenerated charts. Organisations that actively survey their customers see increased revenues, decreased marketing costs and outperform their competitors. doopoll gets you 3-4x more responses from your customers. Make it easy for your staff to give you their feedback. doopoll is anonymous by default helping you ensure you keep your finger on the true pulse of the organisation. We’re all sick to death of webinar presenters talking at us. But you’ll give us something to get excited about: real time voting that is simple and fun for them to use. Use our expert written survey templates for customers, employees and webinar attendees. Collaborate with your team to build, manage and review your survey in real time. Generate QR codes – great for events. Hold up a phone camera and get to the survey simply. -
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Vantage Pulse
Vantage Circle
Onboard a simple, intuitive, employee-friendly platform that’s not just scalable, but also cost-effective. Run an eNPS survey to gauge how employees feel about your company and use its details to identify advocates and detractors. Analyze engagement scores and user trends against internal benchmarks set across your organization. Gather continuous feedback over regular intervals to get authentic data and use the conversation feature to take appropriate actions. Reduce survey fatigue with categorized questions that are quick, easy, and engaging. Take prompt action with engagement heatmaps. Create, manage, and update employee-friendly surveys on multiple platforms with easy customization. Provide your workforce with an exceptional survey experience that takes less than 5 minutes to complete. Designed for small and large organizations, Vantage Pulse lets you receive feedback tailored to specific teams and departments.Starting Price: $2