Related Products
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About
Netigate is a feedback platform that allows you to collect and manage valuable business insights using online surveys. Specialising in Voice of the Customer and Voice of the Employee feedback, Netigate is the complete GDPR-compliant solution for companies of all sizes.
We combine a user-friendly survey platform with in-house expertise to bring you advanced data analysis, numerous survey distribution methods, real-time reporting, expert-crafted templates, text analysis for open-text-answers and much more.
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About
ciopulse is the only Net Promoter-based customer feedback platform built specifically for IT service management. Where traditional 1-to-5 satisfaction surveys invite default ratings and 5 percent response rates, ciopulse uses NPS micro-surveys triggered the moment a ticket is resolved. The platform integrates natively with ServiceNow, Zendesk, Jira Service Management, BMC Remedy, and Freshservice. Out of the box, ciopulse provides NPS trend dashboards by team and agent, productivity impact reporting in lost minutes, and benchmark comparisons between internal IT and managed service providers. PulseAI surfaces themes from open-text comments automatically. ciopulse is a ServiceNow Select Partner with a certified Store app, ensuring clean install, automatic upgrades, and data residency inside the customer's ServiceNow instance.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies searching for an all-in-one GDPR-compliant solution to manage customer and employee feedback
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Audience
IT service management leaders (CIOs, IT Directors, Service Desk Managers, ITSM Architects) inside mid-market and enterprise organisations across all industries, plus managed service providers measuring satisfaction for their enterprise clients.
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationNetigate
Founded: 2005
Sweden
www.netigate.net
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Company Informationciopulse
Founded: 2013
Australia
www.cio-pulse.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Survey Features
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video
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Integrations
BMC Helix
Freshservice
Jira Service Management
ServiceNow
Startdeliver
Zendesk
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Integrations
BMC Helix
Freshservice
Jira Service Management
ServiceNow
Startdeliver
Zendesk
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