Related Products
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About
Exalate empowers your teams to collaborate seamlessly and effortlessly across internal departments and company borders. As the most flexible synchronization tool available, Exalate connects your Jira instances, ServiceNow, Zendesk, Github, Salesforce, Azure DevOps, and other work management systems, ensuring smooth data flow and harmonized processes.
Effortlessly synchronize your data between different tools and platforms, eliminating data silos and streamlining your workflows. With Exalate, your teams can work as one cohesive unit, regardless of the tools they use, enabling better collaboration and increased productivity.
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About
ciopulse is the only Net Promoter-based customer feedback platform built specifically for IT service management. Where traditional 1-to-5 satisfaction surveys invite default ratings and 5 percent response rates, ciopulse uses NPS micro-surveys triggered the moment a ticket is resolved. The platform integrates natively with ServiceNow, Zendesk, Jira Service Management, BMC Remedy, and Freshservice. Out of the box, ciopulse provides NPS trend dashboards by team and agent, productivity impact reporting in lost minutes, and benchmark comparisons between internal IT and managed service providers. PulseAI surfaces themes from open-text comments automatically. ciopulse is a ServiceNow Select Partner with a certified Store app, ensuring clean install, automatic upgrades, and data residency inside the customer's ServiceNow instance.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Startups and enterprises of any size looking to streamline communication between support and engineering, customer success and product, MSP/MSSP and clients.
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Audience
IT service management leaders (CIOs, IT Directors, Service Desk Managers, ITSM Architects) inside mid-market and enterprise organisations across all industries, plus managed service providers measuring satisfaction for their enterprise clients.
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationExalate
Founded: 2011
Belgium
exalate.com
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Company Informationciopulse
Founded: 2013
Australia
www.cio-pulse.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Integration Features
Dashboard
ETL - Extract / Transform / Load
Metadata Management
Multiple Data Sources
Web Services
iPaaS Features
AI / Machine Learning
Cloud Data Integration
Dashboard
Data Quality Control
Data Security
Drag & Drop
Embedded iPaaS
Integration Management
Pre-Built Connectors
White Label
Workflow Management
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Integrations
Jira Service Management
ServiceNow
Zendesk
Azure DevOps
BMC Helix
Freshservice
GitHub
Jira
Jira Work Management
Salesforce
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Integrations
Jira Service Management
ServiceNow
Zendesk
Azure DevOps
BMC Helix
Freshservice
GitHub
Jira
Jira Work Management
Salesforce
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