Audience

Research teams, enterprises, government agencies, healthcare organizations, financial institutions, legal departments, educational institutions, customer experience teams, and other organizations that need secure, scalable survey and feedback management software

About Checkbox Survey

Checkbox is a secure survey and feedback platform designed for organizations that need to collect, analyze, and act on large volumes of responses. The software includes a no-code survey builder, advanced logic, branded survey experiences, campaign management, analytics, reporting, and dynamic respondent profiles. Organizations can distribute surveys through email, SMS, WhatsApp, custom domains, and other channels while using REST APIs and webhooks to connect survey data with external systems. Checkbox supports both cloud and self-hosted deployments, with cloud hosting available in Australia, Canada, Europe, and the United States and on-premises options for organizations with strict data-sovereignty requirements. Security and enterprise capabilities include granular permissions, SAML SSO, audit logs, custom data-retention policies, Active Directory and LDAP integration, and configurable hosting controls.

Pricing

Free Trial:
Free Trial available.

Integrations

API:
Yes, Checkbox Survey offers API access

Ratings/Reviews - 6 User Reviews

Overall 4.3 / 5
ease 4.7 / 5
features 4.8 / 5
design 4.8 / 5
support 4.5 / 5

Company Information

Checkbox Survey
Founded: 2002
United States
www.checkbox.com

Videos and Screen Captures

Checkbox Survey on Mobile Devices

Checkbox Survey on Mobile Devices

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Product Details

Platforms Supported
Cloud
Windows
On-Premises
Training
Documentation
Live Online
Webinars
Support
Phone Support
Online

Checkbox Survey Frequently Asked Questions

Q: What kinds of users and organization types does Checkbox Survey work with?
Q: What languages does Checkbox Survey support in their product?
Q: What kind of support options does Checkbox Survey offer?
Q: What other applications or services does Checkbox Survey integrate with?
Q: Does Checkbox Survey have an API?
Q: What type of training does Checkbox Survey provide?
Q: Does Checkbox Survey offer a free trial?

Checkbox Survey Product Features

Customer Experience

Survey Management Not Supported
Customer Segmentation Not Supported
Action Management Not Supported
Feedback Management Not Supported
Knowledge Management Not Supported
Sentiment Analysis Not Supported
Analytics Not Supported
Dashboard Not Supported
Multi-Channel Collection Not Supported
Text Analysis Not Supported
Trend Analysis Not Supported

Customer Feedback

Surveys Not Supported
Behavior Analytics Not Supported
Website Feedback Not Supported
Net Promoter Score (NPS) Not Supported
Bug Reports Not Supported
Screenshot / Screen Capture Not Supported
Visual Feedback Tools Not Supported
Live Chat Not Supported
Alerts / Notifications Not Supported
Video Feedback Not Supported
Community Feedback Tools Not Supported
Voice of the Customer (VoC) Not Supported
User Testing Tools Not Supported
Negative Feedback Management Not Supported

Market Research

Compensation Management Not Supported
Survey Management Not Supported
Sample Management Not Supported
Paper-Based Not Supported
Phone-Based Not Supported
Statistical Analysis Not Supported
Email / Online Not Supported
Face-to-Face Not Supported
Panel Management Not Supported
Data Management Not Supported
Benchmarking Not Supported

NPS

Online Form Builders

Drag & Drop / No Code Not Supported
Surveys Not Supported
Quizzes / Questionnaires Not Supported
Signup Forms Not Supported
Pre-made Templates Not Supported
Mobile Forms Not Supported
Offline Forms Not Supported
Reporting / Data Visualization Not Supported
Import Existing Forms Not Supported
HIPAA Compliant Not Supported
Collaboration Tools Not Supported
Conversational Forms Not Supported
Assign Roles / Permissions Not Supported
Data Tables Not Supported
Export to PDF Not Supported
Artificial Intelligence Not Supported

Survey

Custom Survey URLs Supported
Data Analysis Tools Supported
Email Marketing Supported
Mobile Survey Supported
Question Branching Supported
Question Library Supported
Skip Logic Supported
Supports Audio / Images / Video Supported
Offline Response Collection Not Supported
Paper Survey Not Supported
Site Intercept Survey Not Supported

Checkbox Survey Additional Categories

Checkbox Survey Verified User Reviews

Write a Review
  • Mikael R.
    Scholar
    Used the software for: 1-2 Years
    Frequency of Use: Weekly
    User Role: User
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Checkbox Review "

    Posted 2021-06-25

    Pros: - It is simple to use.
    - You can use templates provided by it.
    - I use it for straight forward forms.

    Cons: There are better option available in market for lesser amount.

    Overall: Overall, it is a good option for making survey forms.
    It is reliable and gives thorough and accurate results.
    You can make unlimited forms.

    Read More...
  • Cecilia W.
    IT Expert
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "My Experience With Checkbox Survey"

    Posted 2021-04-20

    Pros: I like many things about Checkbox Survey. First, this software is affordable yet there are many survey features unlike what one would expect with a cheap tool.
    There are tens of templates which makes creating and running surveys easy.
    I like that understanding the many features is easy.

    Cons: With the many benefits of Checkbox Survey, I have not had any issues and I can only praise this software.

    Overall: When it comes to running surveys, Checkbox Survey has been a great tool and I can say my experience has been perfect. The tool is easy to use and the availability f many templates makes it even better.

    Read More...
  • Kuldip A.
    Intern
    Used the software for: 6-12 Months
    Frequency of Use: Weekly
    User Role: User
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Big data survey"

    Posted 2021-02-24

    Pros: When the participants are huge and the data after the survey is also huge, to get a better analysis of data, and handling a huge number of people Checkbox Survey is the best.

    Cons: Price could be more pocket friendly and many other plans should be introduced.

    Overall: For big companies which do frequent surveys for feedback, could use it as it can handle a big chunk of data and is very eye-catchy.

    Read More...
  • Lynn J.
    Marketing Specialist
    Used the software for: 6-12 Months
    Frequency of Use: Weekly
    User Role: User
    Company Size: 5,000 - 9,999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Diversified Way for Focused Research"

    Posted 2021-02-04

    Pros: Checkbox Survey makes research more accurate, and it attracts different opinions from various persons. Again, Checkbox Survey directs the interests of persons to the management instantly.

    Cons: Checkbox Survey is online based, which is a great thing, but the developer should creates a premise based tool for individuals away from web connection.

    Overall: Checkbox Survey makes the collection of information successful, and more accurate. Also there is inclusion from the program, making it easier for all the persons to share their insights.

    Read More...
  • Chetan B.
    Mechanical Engineer Intern
    Used the software for: Less than 6 months
    Frequency of Use: Weekly
    User Role: User
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Amazing but Expensive "

    Posted 2021-01-27

    Pros: It has many options to customize a form according to your needs, and You can have detailed features for any particular type of section or question.
    It supports multiple languages, and it can be shared globally.
    Results are well precise and accurate for better analysis.

    Cons: The only thing I don't like about it is the price it is too much expensive. There is nothing else to complain about.

    Overall: It has everything you need to make a form and then analyze it, but if we look at its price, it is pretty a lot if you need to survey at a huge scale, then it is a good option else not.

    Read More...
  • Ritika S.
    Professor
    Used the software for: 6-12 Months
    Frequency of Use: Weekly
    User Role: User
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "For detailed Analysis of Surveys"

    Posted 2020-12-22

    Pros: The best thing about Checkbox is that it not only provides tons of features to make your survey form attractive and interactive but also gives you a well detailed pictorial survey result.
    Form pie-chart to bar graph it provides every single detail well elaborated. I have been using it for a while now, and it has improved the outcome of my survey with those details.

    Cons: They should provide a cheaper plan for small organizations or individual use. But for Big organizations such as MNCs, it is a very reasonable price as it provides a lot more than just survey forms.

    Overall: You can manage and visualize tiny details of the Survey. It gives well organized and explanatory results of surveys. It has tools to make your forms very interactive and modifiable.

    Read More...
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