Related Products
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About
Accelerate ServiceNow upgrades and testing, with intelligent test automation, DevOps, and documentation, freeing up developers' time. Sometimes only seeing is believing. Book a 30-minute introductory session with one of our expert product specialists. They will show you how quickly and easily you can join the many other ServiceNow customers who are accelerating their ServiceNow upgrades and releases with the AutomatePro app. Within 10 seconds of installing AutomatePro you can create and run your first automated test. Our quickstart AI feature automatically creates a test scenario based on your configuration of ServiceNow. This is not a template that you need to configure to match your configuration. We believe this is a better approach than providing template tests that you then need to amend to match your configuration of ServiceNow. AutomatePro overcomes the problem of test maintenance through the use of what we call ‘model blocks’.
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About
ciopulse is the only Net Promoter-based customer feedback platform built specifically for IT service management. Where traditional 1-to-5 satisfaction surveys invite default ratings and 5 percent response rates, ciopulse uses NPS micro-surveys triggered the moment a ticket is resolved. The platform integrates natively with ServiceNow, Zendesk, Jira Service Management, BMC Remedy, and Freshservice. Out of the box, ciopulse provides NPS trend dashboards by team and agent, productivity impact reporting in lost minutes, and benchmark comparisons between internal IT and managed service providers. PulseAI surfaces themes from open-text comments automatically. ciopulse is a ServiceNow Select Partner with a certified Store app, ensuring clean install, automatic upgrades, and data residency inside the customer's ServiceNow instance.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Businesses requiring an automated testing solution to do test automation scripts
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Audience
IT service management leaders (CIOs, IT Directors, Service Desk Managers, ITSM Architects) inside mid-market and enterprise organisations across all industries, plus managed service providers measuring satisfaction for their enterprise clients.
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Not Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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PricingContact for pricing
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationAutomatePro
United Kingdom
automatepro.com
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Company Informationciopulse
Founded: 2013
Australia
www.cio-pulse.com
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Categories |
Categories |
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Integrations
ServiceNow
Supported
Amazon Web Services (AWS)
Supported
BMC Helix
Not Supported
Freshservice
Not Supported
Jira Service Management
Not Supported
Microsoft Azure
Supported
Oracle Cloud Infrastructure
Supported
SAP Cloud Platform
Supported
SAP SuccessFactors
Supported
Salesforce
Supported
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Integrations
ServiceNow
Supported
Amazon Web Services (AWS)
Not Supported
BMC Helix
Supported
Freshservice
Supported
Jira Service Management
Supported
Microsoft Azure
Not Supported
Oracle Cloud Infrastructure
Not Supported
SAP Cloud Platform
Not Supported
SAP SuccessFactors
Not Supported
Salesforce
Not Supported
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