Alternatives to AutomatePro
Compare AutomatePro alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to AutomatePro in 2026. Compare features, ratings, user reviews, pricing, and more from AutomatePro competitors and alternatives in order to make an informed decision for your business.
-
1
ScreenMeet
ScreenMeet
The leading enterprise cloud-native remote support platform, embedded in ServiceNow, Salesforce, Tanium, and more. Empower your IT Help Desk and Contact Center teams to resolve 32% more issues in the first call. With a sleek UX and multi-channel support, agents launch in a single click with no downloads necessary. Since ScreenMeet is browser-based and embedded in your current CRM and ITSM, your IT Help Desk and Contact Center teams connect in seconds, thanks to our low latency, global cloud infrastructure. Authentication within platforms like Salesforce and ServiceNow ensures credentials adhere to your strict internal password policies, and it’s configurable to let you store data in your cloud in designated geographies. Enterprise-grade security -Built on Amazon Web Services (AWS), the leading cloud solution -Data transmission: TLS and DTLS 1.2+ with AES-256-bit encryption -Authentication with Salesforce & ServiceNow for added security -Store data in your preferred cloud -
2
StackAI
StackAI
StackAI is an enterprise AI automation platform to build end-to-end internal tools and processes with AI agents in a fully compliant and secure way. Designed for large, regulated organizations, it enables teams to automate complex workflows across operations, compliance, finance, IT, and support without heavy engineering. With StackAI you can: • Connect knowledge bases (SharePoint, Confluence, Notion, Google Drive, databases) with versioning, citations, and access controls • Publish AI agents as chat assistants, advanced forms, or APIs integrated into Slack, Teams, Salesforce, HubSpot, or ServiceNow • Govern usage with enterprise security: SSO (Okta, Azure AD, Google), RBAC, audit logs, PII masking, data residency, and cost controls • Route across OpenAI, Anthropic, Google, or local LLMs with guardrails, evaluations, and testing • Deploy in multi-tenant cloud, dedicated cloud, private cloud, or on-premise -
3
Apty
Apty
Apty is a Digital Adoption Platform (DAP) that helps enterprises scale process execution across the tools they already use—including custom-built apps. While other DAPs only support select tools, Apty works across Salesforce, Workday, ServiceNow, Oracle, and proprietary systems—without heavy lift or complexity. Get your teams executing faster, with fewer errors and measurable results—no matter what software they’re using. -
4
ServiceNow Cloud Observability
ServiceNow
ServiceNow Cloud Observability is a solution that provides real-time monitoring and visibility into cloud infrastructure, applications, and services. It enables organizations to proactively identify and resolve performance issues by integrating data from various cloud environments into a unified dashboard. With advanced analytics and alerting capabilities, ServiceNow Cloud Observability helps IT and DevOps teams detect anomalies, troubleshoot problems, and ensure optimal system performance. The platform also supports automation and AI-driven insights, allowing teams to respond quickly to incidents and prevent potential disruptions. Overall, it improves operational efficiency and ensures a seamless user experience across cloud environments.Starting Price: $275 per month -
5
Planview AgilePlace
Planview
Planview AgilePlace is an enterprise Kanban software designed to help organizations visualize, manage, and optimize the flow of work from strategy to delivery. It enables teams to track work using flexible Kanban boards that support Lean and Agile practices at scale. AgilePlace improves prioritization and alignment by connecting day-to-day work with strategic objectives. Built-in metrics and analytics help teams identify bottlenecks and reduce delivery risks. The platform supports cross-team collaboration with real-time updates, comments, and notifications. AgilePlace integrates with popular enterprise tools like Jira, Azure DevOps, and ServiceNow. By combining visualization, automation, and AI-powered insights, it helps organizations deliver value faster and more predictably.Starting Price: $12.00 per user per month -
6
DotWalk
DotWalk
Reduce time to upgrade ServiceNow by 50%. DotWalk’s AI powered solutions do the work that humans shouldn't. No other company solves the problem of time-consuming ServiceNow upgrade testing like DotWalk. Founded by ServiceNow leaders and Automated Testing Framework (ATF) experts, DotWalk is on a mission to make complicated upgrades a thing of the past. DotWalk provides the only AI-powered solutions that run natively in ServiceNow to do the work that humans shouldn’t so that you can focus on what matters most to your business. With decades of experience as leaders in the ServiceNow ecosystem, the DotWalk team partners with enterprise organizations to simplify tedious, time-consuming upgrades, reducing cost, and freeing up time to focus on more business-critical initiatives. Companies deploying ServiceNow are adopting automated testing to improve how they test their ServiceNow upgrades and update sets. -
7
Tempo Power BI Connector for ServiceNow
Tempo Software
Power BI Connector for ServiceNow is a no-code integration that exports ServiceNow data into Microsoft Power BI for reporting and analytics. Pull incidents, requests, and other ServiceNow tables into Power BI, and use built-in dashboard templates to start fast. Select exactly the data you need, schedule automatic refreshes to keep reports current, and bring ServiceNow data into the same BI layer as the rest of your enterprise sources. Installed from the ServiceNow Store, it requires no coding or middleware and respects ServiceNow roles and permissions. The Power BI Connector for ServiceNow is part of Tempo's BI connector lineup within its Strategic Portfolio Management (SPM) suite, alongside connectors for Jira and monday.com.Starting Price: $10/month/user -
8
Perspectium
Idera
Perspectium provide intelligent data integration and synchronization tools helping ServiceNow customers make better use of their data. Automatically extract huge volumes of data and extend ServiceNow workflows into third-party applications and other ServiceNow instances. And the best part? There's no noticeable impact to ServiceNow performance. -
9
newLab
newLab
newLab Cloud is an AI-ready lab management platform built on ServiceNow. It helps biotech, pharmaceutical, and research organizations streamline workflows, manage laboratory equipment, and automate compliance processes. Designed for modern R&D environments, it offers equipment tracking, document management, workflow automation, and audit trails in one secure, cloud-based platform. With integrations for ServiceNow, newLab Cloud connects lab and IT operations to improve collaboration, ensure data integrity, and accelerate innovation. -
10
xtype
xtype
xtype empowers ServiceNow platform teams to innovate faster, govern multiple instances, shrink the backlog, ensure compliance, and reduce operational risk. xtype is a cutting-edge product that revolutionizes the backup and restores activities for cloning ServiceNow instances. It drastically reduces the preparation time and improves accuracy by automatically identifying what needs to be backed up and restored. Gain unparalleled visibility into your ServiceNow environment with xtype. It provides a live shared view of backup and restore plans, enabling real-time collaboration and visibility of work-in-progress. This ensures all team members are aligned and informed about their responsibilities and the clone status, fostering collaboration and efficiency. xtype provides a multi-instance of your ServiceNow landscape with a purpose-built visibility product native to ServiceNow, giving you, in minutes, the ability to spot and remediate any version inconsistencies. -
11
ServiceNow Cloud Accelerate
ServiceNow
ServiceNow Cloud Accelerate is a solution designed to streamline and automate cloud operations, helping organizations manage and optimize their cloud resources more efficiently. It integrates with various cloud platforms, providing centralized visibility and control over cloud infrastructure, applications, and services. With features like automated workflows, governance, and cost optimization, ServiceNow Cloud Accelerate ensures that cloud resources are deployed effectively while maintaining compliance with organizational policies. The platform enhances agility by enabling faster deployment of cloud services and reducing the time spent on manual tasks. This leads to improved operational efficiency and a more proactive approach to managing cloud environments. -
12
RFPflow
Aavenir
RFPflow, Source-to-Pay Enterprise Applications: Do more with ServiceNow. Modernize procurement operations using AI and Digital Workflow that automate manual work, increase productivity, and enhance visibility. Intelligent Source-to-Pay Applications for ServiceNow Customers. Digitize sourcing, contracting, procurement, and accounts payable processes on the ServiceNow for greater compliance and control over costs. Request For Proposal Management. Accelerate the vendor qualification process using milestone-based RFX-to-Award workflow and collaborative vendor scoring. Aavenir's easy-to-use Request for Proposal Management (RFP) solution streamlines the sourcing cycle and accelerates supplier qualification for strategic supplier engagements. Why Streamlining Sourcing is Critical to Success? The pressure to speed forces 63% of CPOs to skip reviewing market intelligence or introduce bad trade-offs, such as lower supplier quality, higher costs or contract proliferation. -
13
ciopulse
ciopulse
ciopulse is the only Net Promoter-based customer feedback platform built specifically for IT service management. Where traditional 1-to-5 satisfaction surveys invite default ratings and 5 percent response rates, ciopulse uses NPS micro-surveys triggered the moment a ticket is resolved. The platform integrates natively with ServiceNow, Zendesk, Jira Service Management, BMC Remedy, and Freshservice. Out of the box, ciopulse provides NPS trend dashboards by team and agent, productivity impact reporting in lost minutes, and benchmark comparisons between internal IT and managed service providers. PulseAI surfaces themes from open-text comments automatically. ciopulse is a ServiceNow Select Partner with a certified Store app, ensuring clean install, automatic upgrades, and data residency inside the customer's ServiceNow instance. -
14
Juriba Enterprise
Juriba
Discover the power of centralising your Digital Workplace management with the Juriba Platform. As the leading Digital Platform Conductor (DPC) tailored to the intricate demands of large enterprise Digital Workplace leaders, Juriba offers a comprehensive suite of tools. From complete Digital Workplace management and application testing and packaging to facilitating complex IT transformations and ongoing Evergreen IT management initiatives, our platform empowers you to streamline operations efficiently. Seamlessly integrating with Hybrid Digital Infrastructure Management tools like Microsoft Endpoint Manager, Microsoft Intune, ServiceNow, NexThink, and Workspace ONE, among others, Juriba synchronizes data across your entire Digital Workplace, granting you unparalleled visibility and control. Through intelligent workplace automation and orchestration, tedious tasks are eliminated, minimising human error and enhancing productivity. -
15
Clear Skye IGA
Clear Skye
Clear Skye IGA is an identity security solution built on the ServiceNow Platform. It provides identity governance through access request, access certification, employee lifecycle automation, and workflow management. With identity data on ServiceNow, Clear Skye plugs directly into your business processes, provides deep identity control and insights, and builds the bridge between the business and IT. -
16
Continuous delivery of any application to any environment. IBM DevOps Deploy (formerly IBM UrbanCode Deploy) is an application-release solution that combines continuous delivery and deployment automation with robust visibility, traceability and auditing capabilities. Increase frequency of software delivery through automated, repeatable deployment processes across development, testing and production. Simplify the deployment of multichannel applications to all environments, whether on premises or in the cloud, with consistency and repeatability. Use a single centralized server to manage tens of thousands of endpoints to any number of clouds, data centers or mainframes. Make processes more robust and easier to design by using tested integrations with dozens of tools and technologies, including Jira, Jenkins, Kubernetes, Microsoft, ServiceNow and WebSphere.
-
17
ServiceNow HR Service Delivery
ServiceNow
ServiceNow HR Service Delivery (HRSD) is a unified platform that streamlines HR processes, improves employee experiences, and reduces operational costs. It enables organizations to digitize manual workflows, automate case resolution, and provide a single portal for all employee requests. With features like AI-driven self-service, Employee Journey Management, and Case & Knowledge Management, HRSD ensures that employees get fast, accurate support throughout their lifecycle. The solution integrates with ServiceNow’s AI Platform, empowering HR teams with generative AI capabilities that accelerate productivity and simplify complex processes. Employees can access information and make requests across departments via the Employee Center, mobile app, or virtual agent. Trusted by enterprises worldwide, HRSD enhances engagement, increases efficiency, and drives organizational growth. -
18
Shift Left
Recast Software
Shift incident resolution earlier in the support cycle with Shift Left. Enable L1, L2, and field support techs to better view and act on common user and device support issues without leaving the ServiceNow incident form. Significantly increase first-call resolution by removing the need for privileged access to multiple disparate systems, such as Active Directory, Microsoft Configuration Manager, LAPS, MBAM, and more. Instead of escalating issues beyond the support desk, Shift Left gives your help desk team the capability to reset user passwords, unlock accounts, view logged-in devices, and many more actions. Diagnose and resolve significantly more tickets on the first call, without leaving the incident form in ServiceNow. See troubleshooting steps already completed for an incident, saving time on duplicate work. -
19
ServiceNow Digital End-User Experience
ServiceNow
Measure and continuously improve the technology experience for your employees. Make it simple for them to self-solve issues and engage with IT when extra support is needed. Use the information collected from your end users’ apps and devices alongside the breadth of data already available in ServiceNow. Digital End-user Experience runs on the Now Platform®, a single system of action for the enterprise. Connect your employees seamlessly to self-service tools so they can quickly identify, diagnose, and resolve many IT issues. Simplify their communications with IT. Now Platform® is the single cloud application platform all ServiceNow products run on. Automate, simplify, and connect work across the enterprise to move your business forward. -
20
Tenon
Tenon
Connect and collaborate with an enterprise work management solution crafted for marketers, by marketers. As the leader in Enterprise workflow management, ServiceNow is widely trusted by IT, HR, Finance, and Customer Service teams the world over. By building Tenon on ServiceNow, joining Marketing to the rest of the enterprise ecosystem has never been easier. Build a foundation of repeatable work management that facilitates communication, collaboration, and consistency — all in a system powerful enough to support enterprise teams. Make sense of the campaign chaos throughout the entire customer journey with a work view that provides visibility and awareness from planning all the way through execution. Keep a real pulse on performance with workload capacity planning and shared dashboards that continuously monitor key performance indicators. -
21
ServiceNow Integrated Risk Management
ServiceNow
ServiceNow Integrated Risk Management allows you to manage risk and compliance enterprise-wide through change and disruption created by evolving global regulations including privacy and ESG, human error, cyberattacks, digital transformation, and more. By seamlessly embedding risk management and compliance into your daily workflows and familiar user experiences you can enable a common language to improve risk-informed decisions, reduce costs, gain real-time visibility into risk, and effectively communicate with stakeholders at all levels. Only ServiceNow can connect the business, security, and IT with an integrated risk framework that transforms manual, siloed, and unfamiliar processes into a user-friendly, unified program built on a single platform. -
22
ServiceNow CMDB
ServiceNow
ServiceNow CMDB is a configuration management database designed to serve as a single source of truth for IT infrastructure data. It centralizes information about configuration items (CIs) and their relationships across systems. The platform helps organizations improve efficiency by providing accurate and shared data across the enterprise. It integrates multiple IT systems using Service Graph Connectors for a unified view. CMDB also supports lifecycle management of digital assets and services. Automated data updates help teams understand risk, impact, and dependencies بسهولة. Overall, it enables better decision-making through reliable and structured IT data. -
23
ServiceNow Problem Management
ServiceNow
ServiceNow® Problem Management makes it possible to restore services quickly—often helping you prevent issues from happening in the first place. With a structured workflow for diagnosing root causes and fixing problems, ServiceNow empowers you to eliminate recurring incidents and minimize the impact of unexpected disruptions. Automated workflows allow problem managers to easily document workarounds and solutions, so IT teams can focus and get more done. With a consolidated view of the incidents and related changes, IT can deliver faster responses and solutions. Speed resolution, slash disruptions, and minimize the impact by publishing solutions and workarounds. Find and address potential failure points and determine issue impact all in one place. Reduce future disruptions from repeat incidents by giving IT the means to stop issues at the source. Increase transparency and collaborate more effectively by sharing updates with service subscribers. -
24
Intella
Advance Solutions Corp.
Intella is a holistic, one-stop digital transformation solution for HR teams, built on ServiceNow to help deliver faster and more efficient services, manage the workforce better, and simplify employee experience from hire to retire. Organizations often struggle with multiple HCM tools, siloed employee lifecycle processes, and clunky integrations that make HR service delivery complex and expensive. Intella bridges the gap between ServiceNow HRSD and disconnected HCM systems by bringing staffing, recruitment, talent management, learning and development, identity and access management, payroll support, and workforce planning onto one single platform. It helps HR teams operate more efficiently, reduce workload and costs, automate workflows, eliminate redundant manual processes, and support employees through a seamless experience across the full employee lifecycle. -
25
PlatCore LMS
PlatCore
Finally, the power to create, deliver, manage, and measure your training program from a single platform. PlatCore LMS, built for ServiceNow, empowers you to help employees, customers, and partners succeed. The PlatCore LMS offers the flexibility and power to deliver an end-to-end, data-powered learning experience. Whatever your training needs—an LMS built on ServiceNow integrates seamlessly with business data and workflows, enabling you to deliver the right training to the right people when it counts. Empower your customers to achieve more. Strengthen customer relationships and improve outcomes with value-focused, on-demand training. Build a culture of continuous learning and unlock workforce potential with centralized role-based portals and extended knowledge tools. Save time and reduce risk with a single training platform. Automate assignments and reporting to promote efficiency at scale. -
26
BlueCat Gateway
BlueCat
BlueCat Gateway is a Python-based automation platform that extends the Integrity ecosystem with powerful tools for streamlining DNS, DHCP, and IPAM workflows. It enables organizations to integrate third-party systems like ServiceNow and Terraform, making end-to-end automated provisioning fast, consistent, and compliant. With its intuitive development environment, Gateway lets teams create custom plugins, workflows, and self-service forms that reduce manual workload and enforce network policies. The platform supports continuous discovery, cross-system synchronization, and deeper visibility into DNS and IP resources. Users can standardize DDI processes through templated provisioning and zero-touch automation that reduces repetitive configuration tasks. By centralizing automation and customization in one place, Gateway helps teams iterate quickly while maintaining security, accuracy, and operational control. -
27
ServiceNow
ServiceNow
Digitize your workflows - they'll love you for it. Your company can be more productive and your people more engaged. ServiceNow makes work, work better for people. Transform old, manual ways of working into modern digital workflows, so employees and customers get what they need, when they need it—fast, simple, easy. ServiceNow delivers digital workflows that create great experiences and unlock productivity for employees and the enterprise. We simplify the complexity of work on a single, enterprise cloud platform. The Now Platform: The intelligent and intuitive cloud platform for work. Choose from our workflows or build your own apps. Built on the Now Platform, our product portfolio delivers the IT, Employee, and Customer Workflows that matter with enterprise solutions to help drive every part of your digital transformation. Create the great experiences you want and unlock the productivity you need, now with native mobile capabilities for everyday work across the enterprise.Starting Price: $100 per month -
28
Getint
Getint
Getint is an integration platform that synchronizes data between work management, DevOps, and IT service management systems. It connects tools such as Jira, ServiceNow, Azure DevOps, GitHub, GitLab, Zendesk, monday.com, Salesforce, and many more. The platform supports one-way and two-way synchronization of issues, incidents, tasks, work items, comments, attachments, statuses, and custom fields. Administrators can configure field mappings, filtering rules, and workflow mappings to control how information flows between systems. Getint supports both SaaS and On-Premise deployments, allowing organizations to integrate cloud and self-hosted environments. It includes visual configuration tools, advanced scripting options, and detailed logs for monitoring integrations. Typical use cases include syncing development and support tickets, connecting ITSM and engineering teams, and integrating systems across organizations.Starting Price: $250 -
29
Fairmarkit
Fairmarkit
Fairmarkit is the intelligent sourcing platform that empowers organizations to more efficiently purchase the goods and services they need. By equipping procurement and supply-chain teams with automation and data, Fairmarkit promotes competitive bidding while reducing manual work within existing processes. Leveraged by innovative procurement departments across a number of industries, such as Univision, ServiceNow, and the MBTA, Fairmarkit aims to revolutionize the way organizations make purchases. Learn more at www.fairmarkit.com. -
30
FLAS
Nexiilabs
FLAS provides manual testing organizations an immediate, simple, easy and cost friendly solution to overcome the challenges of transitioning to a fully automated test environment. FLAS defines the emerging paradigm of the shift to lightweight infrastructure. Its use of open source, cloud and pervasive integration demonstrates Nexii’s strategic application of emerging IT approaches. Empowers manual testers to write automation scripts without coding knowledge. Promotes DevOps by orchestrating the complete test process from test planning to bug filing and test case management. Enables easy integration. Enables easy integration with varied applications by virtue of a rich set of APIs. Focused on continuous testing which is core to CI/CD. Going forward, the product roadmap will have a feature that will integrate configuration management using Ansible to cover management of test setup deployment also. -
31
Aisera
Aisera
Aisera stands at the forefront of innovation, introducing a revolutionary solution that redefines the way businesses and customers thrive. Through cutting-edge AI technology, Aisera offers a proactive, personalized, and predictive experience that automates operations and support across various sectors, including HR, IT, sales, and customer service. By providing consumer-like self-service resolutions, Aisera empowers users and drives their success. Unleashing the power of digital transformation, Aisera accelerates the journey towards a streamlined future. By harnessing user and service behavioral intelligence, Aisera enables end-to-end automation of tasks, actions, and critical business processes. Seamlessly integrating with industry-leading platforms such as Salesforce, Zendesk, ServiceNow, Microsoft, Adobe, Oracle, SAP, Marketo, Hubspot, and Okta, Aisera creates exceptional business value. -
32
Testomat
Testomat.io
Test management system for automated tests. Increase testing delivery with simplified test management using out-of-the-box test automation integration capabilities. Speed up with testing results by using one system for the management of manual testing and test automation along with product team. Get the instant effect of import, introspection, test automation tools and configurations incorporated in testomat.io. Write gherkin scenarios wisely and quickly with autocompletion, introspection, and advanced steps database. Allocate more time for testing and less for configurations and tools integration. Help each other to achieve more testing coverage by team efforts synergy. Maintain test cases easily with a builtin automatic sync mechanism and diff tools. Create test cases with advanced editing tools and Intelligent autocompletion. -
33
AWS DevOps Agent
Amazon
AWS DevOps Agent is a software from Amazon Web Services (AWS) designed to act as an autonomous, always-on operations engineer that resolves and proactively prevents incidents across your infrastructure, applications, and deployments. It automatically learns your application resources and their relationships, including infrastructure, code repositories, deployment pipelines, observability tools, and telemetry, then uses that knowledge to correlate logs, metrics, traces, deployment data, and recent code changes. When an alert, error spike, or support ticket arises, DevOps Agent immediately begins automated investigation; it triages incidents 24/7, runs root-cause analysis, and proposes detailed mitigation plans which can be automatically routed through team workflows (e.g., via Slack, ServiceNow, PagerDuty) or directly create support cases with AWS. -
34
Mobile Reach
Mobile Reach
Mobile Reach is a flexible mobile enterprise application platform that automates and improves service delivery for IT and field service organizations. Our award-winning mobile platform and robust mobile apps let field technicians be more productive and serve customers better and helps IT and field service directors and managers drive revenue and increase profitability. Mature-field engineer-on-building-roof-checking-solar-panelsService focused organizations can rapidly deploy configurable and usable mobile apps that seamlessly extend back-end enterprise mobile applications to your field force. Put process-driven enterprise mobile apps into the hands of your technicians in the field quickly, without any need for coding. Extend ServiceNow, BMC Remedy, Cherwell, SAP, ERPs, CRMs or other back-end applications and databases seamlessly to the field. -
35
Exalate
Exalate
Exalate empowers your teams to collaborate seamlessly and effortlessly across internal departments and company borders. As the most flexible synchronization tool available, Exalate connects your Jira instances, ServiceNow, Zendesk, Github, Salesforce, Azure DevOps, and other work management systems, ensuring smooth data flow and harmonized processes. Effortlessly synchronize your data between different tools and platforms, eliminating data silos and streamlining your workflows. With Exalate, your teams can work as one cohesive unit, regardless of the tools they use, enabling better collaboration and increased productivity. -
36
Kanini
GISbiz
Automation, Cloud, AI-driven Insights – more than “Dreams of the Future” these have become the “Demands of the Present”, to set the stage for a business to be truly digital. We are charting this path of Digital 2.0 with innovation, agile development, flexible engagements, and proven expertise and Global Delivery Framework. At Kanini, we’re passionate about transforming businesses with intuitive user experience, through digitized workflows. We help accelerate your transformation journey by with intuitive ServiceNow implementations. Bring incident data from your security tools into a structured response engine that uses intelligent workflows, automation, and a deep connection with IT to prioritize and resolve threats based on the impact they pose to your organization. Transparent and Open Communication of Project data and progress. -
37
k6
k6
The best developer experience for load testing. Open source load testing tool and SaaS for engineering teams. The k6 API and CLI are easy-to-use, flexible and powerful. Write tests in Javascript that mimic real-world scenarios. Automate your tests to ensure that your infrastructure and application remain performant. Configure SLOs in your k6 script to test the health of your services. Create tests faster with our browser recorder and converters (JMeter, Postman, Swagger). Extensive documentation, awesome community and first class support. No XML. No DSL. Just familiar scripting with ES6 JS.Starting Price: $99.00/month -
38
Samantha
Net Watch Solutions
The System Asset Management System™ is a Configuration Management Database (CMDB) tailored for the mid-market. Process Workflow modules exist for Configuration Management, Change Management, Incident Management, Financial Management, Problem Management, Service Level Management, Release Management, Service Catalog, Document Management, Application Dependency Mapping, Availability Management, Project & Time Management, Controls and Business Alignment. We call our product Samantha™, for short. Samantha™ meets the 1) business needs, 2) budget, and 3) resource requirements for mid-market organizations. Save money - don't replace your Help Desk, unless you want to. Samantha™ compliments your existing Service / Help Desk solution (i.e. Footprints, HEAT, TrackIT, Remedy, ServiceNow) and keep your Event Mangement tool (i.e. SolarWinds, What's Up Gold, Nagios, Microsoft Service Center, Big Brother) investments. -
39
ServiceNow DevOps
ServiceNow
Expand DevOps success across the enterprise. Take the risk out of going fast and minimize friction to bring IT operations and development together. Simplify and scale enterprise DevOps while minimizing the risks of moving at speed. Connect teams to ServiceNow and speed up software development. Automate administrative tasks and bring ops and dev teams together. Extend DevOps value to quickly reach your business goals. Add connectivity, visibility, and traceability to existing toolchains, and drive collaboration with integrations. Automate change creation and approvals so you can deliver innovation at the pace your business needs, without compromising quality. Develop and deploy at speed while reducing risk. Automatically gather and connect information from the DevOps toolchain for app and infrastructure changes and maintain an audit trail, all in one place. Connect development tools to change management for automatic ticketing and approval. -
40
IFS assyst
IFS assyst
assyst helps you make sure your people have the technology, support and know-how they need to stay productive. Web and mobile access to services and support, any time, any where, any device. Digital service management tools help you support home working at scale. Free up 30%+ of your support capacity with an intelligent service desk chatbot. assyst is a ready-built app for managing IT Services without the complexity and overheads associated with ITSM platforms such as ServiceNow and BMC Remedy. assyst gives you complete visibility, governance and control of IT investments and the business value they provide, Manage assets and automate processes to create more business value in a complex physical and virtual IT landscape. Intelligent ITOM technology takes the legwork out of managing a dynamic portfolio of IT services in the face of accelerated change. -
41
Ushur
Ushur
The Complete Solution for Intelligent Automation. Powered by advanced conversational AI and intuitive process automation workflows to understand what customers need and what to do next. Designed for high-contact industries like insurance, logistics and financial services, Ushur engages customers over email, apps, SMS and more, using conversational AI and intuitive business process automation workflows to understand what people are saying and what to do next. Our end-to-end automation platform accelerates time to value with features like a visual builder, powerful tools for data extraction, and integrations with backend systems like Salesforce, ServiceNow and even homegrown, legacy systems. Easy to use and built for engagement, it’s the first truly intelligent process automation platform that understands the customer’s needs - and yours. -
42
TestMatch
Astadia
TestMatch is a transaction content comparison tool that provides automated testing of mainframe OLTP (terminal-based Online Transaction Processing applications). It can be used to facilitate the migration of such legacy applications to open systems, or it can provide an automated regression test suite for an application. All user interactions can be recorded centrally on an IBM or Siemens mainframe using standard tools (no client-side or server-side installation of Astadia's tools). Since recording is performed at the network level, it works regardless of the development technology. TestMatch visualizes test scenarios and sessions: this includes the terminal contents as well as all attributes that are typical for terminal-based applications, protected/editable, MDT bit, reverse-video, and colors. TestMatch can replay the recorded scenarios, either against the migrated application (as a migration testing tool) or against the original application (as a regression testing tool). -
43
Quality Forward
Quality Forward
Quality Forward is a cloud-based electronic Quality Management System (eQMS) designed to help organizations in highly regulated industries digitize, manage, and automate their quality processes within a unified platform. Built on the ServiceNow architecture, it enables teams to centralize and control critical workflows such as deviations, corrective and preventive actions (CAPAs), audits, complaints, change control, document management, training, supplier quality, and risk management, all with full traceability and audit-ready documentation. It provides real-time monitoring, automated workflows, and AI-driven insights that streamline compliance, reduce manual effort, and improve operational efficiency across the product lifecycle. It offers a highly configurable, no-code environment that allows quality assurance teams to adapt processes to evolving regulatory requirements without relying on IT, while maintaining adherence to global standards such as FDA, ISO, and GxP. -
44
Exaforce
Exaforce
Exaforce is a SOC platform that enhances the productivity and efficacy of security operations center teams by 10x through the integration of AI bots and advanced data exploration. It utilizes a semantic data model to ingest and deeply analyze large-scale logs, configurations, code, and threat feeds, facilitating better reasoning by humans and large language models. By combining this semantic model with behavioral and knowledge models, Exaforce autonomously triages alerts with the skill and consistency of an expert analyst, reducing the time from alert to decision to minutes. Exabots automate tedious workflows such as confirming actions with users and managers, investigating historical tickets, and correlating against change management systems like Jira and ServiceNow, thereby freeing up analyst time and reducing fatigue. Exaforce offers advanced detection and response solutions for critical cloud services. -
45
tts provides corporate digital user adoption and learning solutions which, by enables rapid adoption of complex processes and supporting technologies from SAP, Oracle, Salesforces, ServiceNow, Microsoft 365 and many others. This help companies move away from stockpiling knowledge and, instead, rely on “learning on demand” and performance support of the entire organisation whilst also shortening the time to derive a return on technology investment.
-
46
TestGrid
TestGrid.io
TestGrid has deployed Automated Testing Clouds in multiple locations around the world. Our Testing cloud can also be hosted on-premise. This will ensure the provision of a High Availability Service Network, configured with load balancing and mirroring so that software team members can enjoy close proximity access to the 24/7 on-demand service and receive their reporting in a timely fashion. By utilizing the TestGrid platform, customers will not only accelerate their turn-around time for product deployments and/or updates, but will also tremendously cut down their costs on product development and product testing. TestGrid is the only Truly Robust platform that is built with open source software technologies designed with every team member in mind: from the head of engineering to the product tester.Starting Price: $39/month -
47
Serenity EHS
Serenity
Serenity is an AI-powered Environmental, Health, and Safety (EHS) platform built to streamline operations and drive real-time action. It helps organizations capture incidents, conduct inspections, and manage audits with mobile-first tools designed for frontline teams. Powered by real, working AI, Serenity automates inspections, accelerates investigations, and supports smarter decision-making. The platform is designed for engagement, making EHS processes easy to adopt and use daily. Serenity connects people, processes, and data to move beyond compliance tracking toward actionable safety outcomes. Built natively on ServiceNow, it delivers enterprise-grade security and seamless integration. Serenity empowers organizations to improve safety performance with less friction and greater impact. -
48
netTerrain Logical
Graphical Networks
netTerrain Logical combines the flexibility of a powerful drawing tool with the automation of discovery software. Eliminate headaches from outdated spreadsheets and scattered Visio diagrams. Troubleshoot faster. Prevent your assets and infrastructure from growing out-of-control. Make smart network decisions informed by real-time and historical insights. Integrate with anything and everything (netTerrain includes a robust suite of pre-built third party connectors to tools such as ServiceNow and an extensible and well-documented API). Flexible licensing options (from on premise to cloud) designed to suit all budgets are offered.Starting Price: $988.00/year -
49
LLaforM
Signovus Insights
Signovus Insights offers LLaforM, an AI-assisted productivity and application development platform that helps teams design, automate, deploy, and scale custom internal tools and workflows in minutes with minimal coding, reducing manual work and accelerating delivery of usable apps; it lets users create solutions for business operations like IT ticketing, support systems, project management, leave requests, inventory tracking, and asset management, as well as data and analytics workflows such as automated reporting, dashboards, financial forecasting, application usage monitoring, and database management, and AI-powered automation for document analysis, transcription, code generation, and communication tasks. LLaforM supports integrations with databases like Postgres, MySQL, MongoDB, Snowflake, and BigQuery, connects to SaaS and API services including Slack, Notion, HubSpot, Salesforce, Jira, and ServiceNow, and works with AI providers such as OpenAI, Anthropic, Gemini, etc.Starting Price: $30 per month -
50
ScanAnchor
ScanAnchor
Enterprise vulnerability scanning with flat-rate pricing. No per-IP fees. Scan unlimited assets for one monthly fee. Built-in CISA KEV and EPSS threat intelligence shows which vulnerabilities are actively exploited. Compliance reporting for PCI-DSS, Cyber Essentials, ISO 27001, SOC 2, and HIPAA. Integrates with Jira, ServiceNow, Splunk. Plans from £179/mo. 14-day free trial, no credit card required.Starting Price: £179/month
