Audience

Mid-market IT companies in need of a configuration management platform

About Samantha

The System Asset Management System™ is a Configuration Management Database (CMDB) tailored for the mid-market. Process Workflow modules exist for Configuration Management, Change Management, Incident Management, Financial Management, Problem Management, Service Level Management, Release Management, Service Catalog, Document Management, Application Dependency Mapping, Availability Management, Project & Time Management, Controls and Business Alignment. We call our product Samantha™, for short. Samantha™ meets the 1) business needs, 2) budget, and 3) resource requirements for mid-market organizations. Save money - don't replace your Help Desk, unless you want to. Samantha™ compliments your existing Service / Help Desk solution (i.e. Footprints, HEAT, TrackIT, Remedy, ServiceNow) and keep your Event Mangement tool (i.e. SolarWinds, What's Up Gold, Nagios, Microsoft Service Center, Big Brother) investments.

Integrations

No integrations listed.

Ratings/Reviews

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Company Information

Net Watch Solutions
Founded: 2002
United States
netwatchsolutions.com/samantha.html

Videos and Screen Captures

Samantha Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Documentation
Support
Online

Samantha Frequently Asked Questions

Q: What kinds of users and organization types does Samantha work with?
Samantha works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Samantha support in their product?
Samantha supports these languages: English.
Q: What kind of support options does Samantha offer?
Samantha offers support via online.
Q: What type of training does Samantha provide?
Samantha provides training in the form of documentation.

Samantha Product Features

CMDB

Change Management Not Supported
Performance Management Not Supported
Configuration Management Not Supported
Device Auto Discovery Not Supported
License Management Not Supported
Relationship Mapping Not Supported
IT Asset Management Not Supported
Impact Management Not Supported
Data Visualization Not Supported

IT Asset Management

Configuration Management Supported
Contract/License Management Supported
Inventory Management Supported
Supplier Management Supported
Asset Tracking Not Supported
Audit Management Not Supported
Compliance Management Not Supported
Cost Tracking Not Supported
Depreciation Management Not Supported
IT Service Management Not Supported
Maintenance Management Not Supported
Procurement Management Not Supported
Requisition Management Not Supported