N-able N‑central
Join the thousands of MSPs and IT professionals who use N-able™ N-central® to remotely monitor and manage devices and complex networks.
Key features include:
• Monitor almost any device, including support for Windows, Linux, and macOS
• Gain complete insight across your network and cloud services without the need for extra network monitoring software
• Create automated patch management policies to ensure devices are up to date
• Streamline your workflow with drag-and-drop scripting in automation manager—no need to write a line of code
• Provide remote support across devices and platforms with the integrated Take Control feature
• Integrate your existing PSA software or use N-able MSP Manager to manage tickets and billing
• Manage security with integrated backup, EDR, AV, and disk encryption
• Available as an on-premises or hosted cloud solution to fit your business
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GoTo Resolve
Introducing GoTo Resolve: Refreshingly simple IT support software designed for the ways your teams work today. Support your anywhere workforce with our all-in-one IT platform. Respond, act, and resolve issues – all in one place. Now getting help is as easy as having a conversation. Time-optimizing features like unattended access and multi-session handling let agents and employees get more done. With enterprise-grade security and consumer-grade ease of use, systems stay safe while business stays up and running. Remote access, support, ticketing, and camera sharing – together at last. GoTo Resolve makes more possible for remote and in-house teams. Speed up resolutions, starting with a fast, frictionless join flow. All the tools an agent needs to resolve issues are right there, including:
- In-session system diagnostics
- Reboot/reconnect
- Admin mode
- File transfer
- Multi-session handling
- and more
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SysAid
SysAid revolutionizes the IT realm with a state-of-the-art, next-gen ITSM platform, effortlessly elevating service delivery for organizations. Leveraging cutting-edge generative AI, intricately woven into every service management aspect, SysAid offers a holistic solution. Its intuitive interface and immersive conversational user experience redefine operational norms, marking a monumental shift. Empowering IT admins and Service Management leaders, SysAid unlocks productivity, allowing employees to center on core roles. This empowerment fosters a sense of purpose, enabling unhindered operations, and propelling entities toward achieving their paramount objectives.
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Electric
Electric is reinventing how businesses manage their IT. Providing real-time IT support to 30,000 users and centralized IT management to over 600 customers, Electric offers companies a 50% reduction in IT spend and standardized security across devices, apps, and networks, whether you're on-site or remote.
We have an 100+ person team ready and willing to help with IT support. Once the Electric App is enabled in your Slack workspace or Microsoft Teams tenant, your team will have access to chat with Electric whenever they need help. They'll get a response from a member of our team in 10 minutes or less (our average is 6 minutes).
Electric's team of experts is trained to handle a wide range of support needs. From the most basic password reset through device crashes, we've got your team covered.
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