Shift LeftRecast Software
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Related Products
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About
Accelerate ServiceNow upgrades and testing, with intelligent test automation, DevOps, and documentation, freeing up developers' time. Sometimes only seeing is believing. Book a 30-minute introductory session with one of our expert product specialists. They will show you how quickly and easily you can join the many other ServiceNow customers who are accelerating their ServiceNow upgrades and releases with the AutomatePro app. Within 10 seconds of installing AutomatePro you can create and run your first automated test. Our quickstart AI feature automatically creates a test scenario based on your configuration of ServiceNow. This is not a template that you need to configure to match your configuration. We believe this is a better approach than providing template tests that you then need to amend to match your configuration of ServiceNow. AutomatePro overcomes the problem of test maintenance through the use of what we call ‘model blocks’.
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About
Shift incident resolution earlier in the support cycle with Shift Left. Enable L1, L2, and field support techs to better view and act on common user and device support issues without leaving the ServiceNow incident form. Significantly increase first-call resolution by removing the need for privileged access to multiple disparate systems, such as Active Directory, Microsoft Configuration Manager, LAPS, MBAM, and more. Instead of escalating issues beyond the support desk, Shift Left gives your help desk team the capability to reset user passwords, unlock accounts, view logged-in devices, and many more actions. Diagnose and resolve significantly more tickets on the first call, without leaving the incident form in ServiceNow. See troubleshooting steps already completed for an incident, saving time on duplicate work.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Businesses requiring an automated testing solution to do test automation scripts
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Audience
Companies looking for a platform to increase first call resolution
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationAutomatePro
United Kingdom
automatepro.com
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Company InformationRecast Software
store.servicenow.com/sn_appstore_store.do#!/store/application/465cce152feb00102b88bac62799b621
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Categories |
Categories |
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Integrations
ServiceNow
7-Zip
Active Directory
Amazon Web Services (AWS)
Microsoft Azure
Microsoft Edge
Oracle Cloud Infrastructure
SAP Cloud Platform
SAP SuccessFactors
Salesforce
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Integrations
ServiceNow
7-Zip
Active Directory
Amazon Web Services (AWS)
Microsoft Azure
Microsoft Edge
Oracle Cloud Infrastructure
SAP Cloud Platform
SAP SuccessFactors
Salesforce
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