Shift LeftRecast Software
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Related Products
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About
Accelerate ServiceNow upgrades and testing, with intelligent test automation, DevOps, and documentation, freeing up developers' time. Sometimes only seeing is believing. Book a 30-minute introductory session with one of our expert product specialists. They will show you how quickly and easily you can join the many other ServiceNow customers who are accelerating their ServiceNow upgrades and releases with the AutomatePro app. Within 10 seconds of installing AutomatePro you can create and run your first automated test. Our quickstart AI feature automatically creates a test scenario based on your configuration of ServiceNow. This is not a template that you need to configure to match your configuration. We believe this is a better approach than providing template tests that you then need to amend to match your configuration of ServiceNow. AutomatePro overcomes the problem of test maintenance through the use of what we call ‘model blocks’.
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About
Shift incident resolution earlier in the support cycle with Shift Left. Enable L1, L2, and field support techs to better view and act on common user and device support issues without leaving the ServiceNow incident form. Significantly increase first-call resolution by removing the need for privileged access to multiple disparate systems, such as Active Directory, Microsoft Configuration Manager, LAPS, MBAM, and more. Instead of escalating issues beyond the support desk, Shift Left gives your help desk team the capability to reset user passwords, unlock accounts, view logged-in devices, and many more actions. Diagnose and resolve significantly more tickets on the first call, without leaving the incident form in ServiceNow. See troubleshooting steps already completed for an incident, saving time on duplicate work.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Businesses requiring an automated testing solution to do test automation scripts
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Audience
Companies looking for a platform to increase first call resolution
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationAutomatePro
United Kingdom
automatepro.com
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Company InformationRecast Software
store.servicenow.com/sn_appstore_store.do#!/store/application/465cce152feb00102b88bac62799b621
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Alternatives |
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Categories |
Categories |
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Integrations
ServiceNow
Supported
7-Zip
Not Supported
Active Directory
Not Supported
Amazon Web Services (AWS)
Supported
Microsoft Azure
Supported
Microsoft Edge
Not Supported
Oracle Cloud Infrastructure
Supported
SAP Cloud Platform
Supported
SAP SuccessFactors
Supported
Salesforce
Supported
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Integrations
ServiceNow
Supported
7-Zip
Supported
Active Directory
Supported
Amazon Web Services (AWS)
Not Supported
Microsoft Azure
Not Supported
Microsoft Edge
Supported
Oracle Cloud Infrastructure
Not Supported
SAP Cloud Platform
Not Supported
SAP SuccessFactors
Not Supported
Salesforce
Not Supported
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