Audience
Companies searching for a solution to manage and resolve their incidents
About Mr Wolf
Mr Wolf is an e-Service Desk Automation Platform, which allows the automatization of different types of incidents, tasks and tickets.It’s dedicated to the teams working with JIRA, BMC Remedy, ServiceNow, and HP Enterprise tools. Classification Firstly, the tasks which are to be processed are classified into the respective categories. Classification of the tasks proceeds automatically using a module based on machine learning. Implementation The tasks classified to automatic implementation pursue themselves on the basis of the prepared definition of the process. Processes are described in Python, which guarantees the ease of implementation and fast integration with external services and systems. We have over a dozen of years experience in the integration of solutions – we effortlessly integrate with your ERP, CRM, Contact Center, E-Commerce systems, or any other. Integration is the energy of our solution – we do it fast, efficiently, and safely.
Other Popular Alternatives & Related Software
Netwrix Data Classification
Netwrix Data Classification is a data security solution designed to discover, classify, and protect sensitive information across IT environments. It helps organizations automatically identify sensitive data stored in both on-premises and cloud systems. The platform uses predefined rules and intelligent analysis to classify data based on its type and sensitivity. It enables organizations to detect redundant, obsolete, and trivial data that increases risk exposure. Netwrix Data Classification supports automated remediation actions such as moving, securing, or restricting access to sensitive files. It helps organizations meet compliance requirements by identifying regulated data such as GDPR, HIPAA, and PCI-related information. The solution enhances data visibility, allowing teams to better understand where critical data resides. By improving data organization and protection, it reduces the risk of data breaches and unauthorized access.
Learn more
Tempo Power BI Connector for ServiceNow
Power BI Connector for ServiceNow is a no-code integration that exports ServiceNow data into Microsoft Power BI for reporting and analytics. Pull incidents, requests, and other ServiceNow tables into Power BI, and use built-in dashboard templates to start fast. Select exactly the data you need, schedule automatic refreshes to keep reports current, and bring ServiceNow data into the same BI layer as the rest of your enterprise sources. Installed from the ServiceNow Store, it requires no coding or middleware and respects ServiceNow roles and permissions.
The Power BI Connector for ServiceNow is part of Tempo's BI connector lineup within its Strategic Portfolio Management (SPM) suite, alongside connectors for Jira and monday.com.
Learn more
UHRS (Universal Human Relevance System)
When you need transcription, data validation, classification, sentiment analysis, or other related tasks, UHRS can give you what you need. We provide human intelligence to train machine learning models to help you solve some of your most challenging problems. We make it easy for judges to access UHRS anywhere, at any time. All that’s needed is an internet connection, and judges are good to go. Work on tasks like video annotation in just a few minutes. With UHRS, you can classify thousands of images quickly and easily. Train your products and tools with improved image detection, boundary recognition, and more with high quality annotated image data. Classify images, semantic segmentation, object detection. Validating audio to text, conversation, and relevance. Identify sentiment of a tweet, and document classification. Ad hoc data collection tasks, information correction/moderation, and survey.
Learn more
OpenText Knowledge Discovery
OpenText Knowledge Discovery is an AI-powered knowledge management and discovery platform that helps organizations extract insights from unstructured enterprise information. The platform can search, categorize, visualize, and review documents and media across repositories and networks. It uses AI to classify content, detect sensitive information, recognize speech, identify people and objects, extract entities, and perform semantic analysis. OpenText Knowledge Discovery supports more than 160 repository and application connectors and more than 2,300 content types, including documents, video, and audio. Metadata enrichment, classification, categorization, and tagging help organizations prepare information for GenAI applications while improving search, compliance, investigations, and risk management. The platform integrates with enterprise systems including Microsoft SharePoint, Teams, OneDrive, Google Drive, Slack, Salesforce, ServiceNow, Amazon S3, Box, Dropbox, Jira, Confluence, & more
Learn more
Pricing
Starting Price:
$7800 per year
Integrations
Company Information
BlueSoft
Founded: 2017
Poland
bluesoft.com/product/mr-wolf/
Videos and Screen Captures
Other Useful Business Software
$300 Free Credits to Build on Google Cloud
Put your $300 in credit toward real workloads, then keep building with free monthly usage for 20+ products. No commitment and no charge until you upgrade.
Product Details
Platforms Supported
Cloud
Training
Documentation
Live Online
In Person
Support
Phone Support
Online
Mr Wolf Frequently Asked Questions
Mr Wolf Product Features
Customer Service
Performance Metrics
Supported
Self Service Portal
Supported
Workflow Management
Supported
Alerts / Escalation
Not Supported
Appointment Management
Not Supported
Call Center Management
Not Supported
Email Management
Not Supported
Knowledge Base
Not Supported
Live Chat
Not Supported
Queue Management
Not Supported
Social Media Integration
Not Supported
Surveys & Feedback
Not Supported
Virtual Assistant
Not Supported
