Mr WolfBlueSoft
|
OpenText Knowledge DiscoveryOpenText
|
|||||
Related Products
|
||||||
About
Mr Wolf is an e-Service Desk Automation Platform, which allows the automatization of different types of incidents, tasks and tickets.It’s dedicated to the teams working with JIRA, BMC Remedy, ServiceNow, and HP Enterprise tools. Classification Firstly, the tasks which are to be processed are classified into the respective categories. Classification of the tasks proceeds automatically using a module based on machine learning. Implementation The tasks classified to automatic implementation pursue themselves on the basis of the prepared definition of the process. Processes are described in Python, which guarantees the ease of implementation and fast integration with external services and systems. We have over a dozen of years experience in the integration of solutions – we effortlessly integrate with your ERP, CRM, Contact Center, E-Commerce systems, or any other. Integration is the energy of our solution – we do it fast, efficiently, and safely.
|
About
OpenText Knowledge Discovery is an AI-powered knowledge management and discovery platform that helps organizations extract insights from unstructured enterprise information. The platform can search, categorize, visualize, and review documents and media across repositories and networks. It uses AI to classify content, detect sensitive information, recognize speech, identify people and objects, extract entities, and perform semantic analysis. OpenText Knowledge Discovery supports more than 160 repository and application connectors and more than 2,300 content types, including documents, video, and audio. Metadata enrichment, classification, categorization, and tagging help organizations prepare information for GenAI applications while improving search, compliance, investigations, and risk management. The platform integrates with enterprise systems including Microsoft SharePoint, Teams, OneDrive, Google Drive, Slack, Salesforce, ServiceNow, Amazon S3, Box, Dropbox, Jira, Confluence, & more
|
|||||
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
|
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
|
|||||
Audience
Companies searching for a solution to manage and resolve their incidents
|
Audience
Enterprises, knowledge management teams, information governance professionals, compliance and risk teams, investigators, IT departments, content managers, data teams, and organizations preparing distributed unstructured information for enterprise search, analytics, intelligent processes, and GenAI applications
|
|||||
Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
|
Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
|
|||||
API
Offers API
Not Supported
|
API
Offers API
Not Supported
|
|||||
Screenshots and Videos |
Screenshots and Videos |
|||||
Pricing
$7800 per year
Free Version
Not Supported
Free Trial
Not Supported
|
Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
|
|||||
Reviews/
|
Reviews/
|
|||||
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
|
Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
|
|||||
Company InformationBlueSoft
Founded: 2017
Poland
bluesoft.com/product/mr-wolf/
|
Company InformationOpenText
Founded: 1991
Canada
www.opentext.com/products/knowledge-discovery
|
|||||
Alternatives |
Alternatives |
|||||
|
|
|
|||||
|
|
|
|||||
|
|
|
|||||
|
|
||||||
Categories |
Categories |
|||||
Customer Service Features
Alerts / Escalation
Not Supported
Appointment Management
Not Supported
Call Center Management
Not Supported
Email Management
Not Supported
Knowledge Base
Not Supported
Live Chat
Not Supported
Performance Metrics
Supported
Queue Management
Not Supported
Self Service Portal
Supported
Social Media Integration
Not Supported
Surveys & Feedback
Not Supported
Virtual Assistant
Not Supported
Workflow Management
Supported
|
||||||
Integrations
Jira
Supported
Jira Service Management
Supported
Jira Work Management
Supported
Microsoft Azure
Not Supported
Microsoft SharePoint
Not Supported
Microsoft Teams
Not Supported
ServiceNow
Supported
|
Integrations
Jira
Not Supported
Jira Service Management
Not Supported
Jira Work Management
Not Supported
Microsoft Azure
Supported
Microsoft SharePoint
Supported
Microsoft Teams
Supported
ServiceNow
Not Supported
|
|||||
|
|
|