Mr Wolf

Mr Wolf

BlueSoft
+
+

Related Products

  • QA Wolf
    273 Ratings
    Visit Website
  • Planfix
    58 Ratings
    Visit Website
  • DeskTime
    954 Ratings
    Visit Website
  • Hyperproof
    350 Ratings
    Visit Website
  • Vaiz
    50 Ratings
    Visit Website
  • Project Insight
    122 Ratings
    Visit Website
  • LM-Kit.NET
    29 Ratings
    Visit Website
  • ScreenMeet
    35 Ratings
    Visit Website
  • Kitecyber
    87 Ratings
    Visit Website
  • Safetica
    416 Ratings
    Visit Website

About

Mr Wolf is an e-Service Desk Automation Platform, which allows the automatization of different types of incidents, tasks and tickets.It’s dedicated to the teams working with JIRA, BMC Remedy, ServiceNow, and HP Enterprise tools. Classification Firstly, the tasks which are to be processed are classified into the respective categories. Classification of the tasks proceeds automatically using a module based on machine learning. Implementation The tasks classified to automatic implementation pursue themselves on the basis of the prepared definition of the process. Processes are described in Python, which guarantees the ease of implementation and fast integration with external services and systems. We have over a dozen of years experience in the integration of solutions – we effortlessly integrate with your ERP, CRM, Contact Center, E-Commerce systems, or any other. Integration is the energy of our solution – we do it fast, efficiently, and safely.

About

OpenText Knowledge Discovery is an AI-powered knowledge management and discovery platform that helps organizations extract insights from unstructured enterprise information. The platform can search, categorize, visualize, and review documents and media across repositories and networks. It uses AI to classify content, detect sensitive information, recognize speech, identify people and objects, extract entities, and perform semantic analysis. OpenText Knowledge Discovery supports more than 160 repository and application connectors and more than 2,300 content types, including documents, video, and audio. Metadata enrichment, classification, categorization, and tagging help organizations prepare information for GenAI applications while improving search, compliance, investigations, and risk management. The platform integrates with enterprise systems including Microsoft SharePoint, Teams, OneDrive, Google Drive, Slack, Salesforce, ServiceNow, Amazon S3, Box, Dropbox, Jira, Confluence, & more

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies searching for a solution to manage and resolve their incidents

Audience

Enterprises, knowledge management teams, information governance professionals, compliance and risk teams, investigators, IT departments, content managers, data teams, and organizations preparing distributed unstructured information for enterprise search, analytics, intelligent processes, and GenAI applications

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$7800 per year
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

BlueSoft
Founded: 2017
Poland
bluesoft.com/product/mr-wolf/

Company Information

OpenText
Founded: 1991
Canada
www.opentext.com/products/knowledge-discovery

Alternatives

Alternatives

Glean

Glean

Glean Technologies
Onna

Onna

Reveal

Categories

Customer Service Supported

Categories

Enterprise Search Supported

Customer Service Features

Alerts / Escalation Not Supported
Appointment Management Not Supported
Call Center Management Not Supported
Email Management Not Supported
Knowledge Base Not Supported
Live Chat Not Supported
Performance Metrics Supported
Queue Management Not Supported
Self Service Portal Supported
Social Media Integration Not Supported
Surveys & Feedback Not Supported
Virtual Assistant Not Supported
Workflow Management Supported

Integrations

Jira Supported
Jira Service Management Supported
Jira Work Management Supported
Microsoft Azure Not Supported
Microsoft SharePoint Not Supported
Microsoft Teams Not Supported
ServiceNow Supported

Integrations

Jira Not Supported
Jira Service Management Not Supported
Jira Work Management Not Supported
Microsoft Azure Supported
Microsoft SharePoint Supported
Microsoft Teams Supported
ServiceNow Not Supported
Claim Mr Wolf and update features and information
Claim Mr Wolf and update features and information
Claim OpenText Knowledge Discovery and update features and information
Claim OpenText Knowledge Discovery and update features and information