Alternatives to Z-API Omni
Compare Z-API Omni alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to Z-API Omni in 2026. Compare features, ratings, user reviews, pricing, and more from Z-API Omni competitors and alternatives in order to make an informed decision for your business.
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1
CM.com
CM.com
Mobile communication and payments solutions. Combine messaging channels like WhatsApp with innovative payments to create true Conversational Commerce. We help companies communicate. Our customers use SMS, Voice and the world’s most popular chat apps: WhatsApp, Apple Business Chat, Google RCS. Start the conversation in the channel your customers prefer and let the AI bot do the talking. Integrate commerce in the conversation to drive conversions. CM.com is a licensed Payment Service Provider, offering a range of options for any channel with Apple Pay, Google Pay, WeChat Pay, Credit Cards and local payments like iDeal and Bancontact. CM.com is also a Ticketing platform helping festivals, museums and stadiums sell and manage any type of ticket. The Customer Data Platform takes marketing to a personal level. Identity and e-sign solutions assure authentication in any transaction.Starting Price: $0/month -
2
Infobip
Infobip
Infobip is a global leader in omnichannel engagement powering a broad range of messaging channels, tools and solutions for advanced customer engagement, authentication and security. With over 700 direct carrier connections and 60+ offices on 6 continents, Infobip is the #1 choice of some of the world's biggest companies to scale their customer communications. We help our clients and partners overcome the complexity of consumer communications, grow their business and enhance customer experience, all in a fast, secure and reliable way. With Infobip, you can achieve deeper customer engagement across the widest selection of local and global channels, including: SMS MMS RCS Live Chat WhatsApp Business Apple Messages for Business Facebook Messenger Instagram Business Telegram Viber Voice / VOIP Video Email -
3
Twilio
Twilio
Design and deploy your ideal customer engagement experience. Twilio is a single fully-programmable platform with flexible APIs for any channel and over 400+ integrations, backed by a community of over 9 million developers. Build accurate and personalized experiences for your customers, easily and at scale, using SMS and WhatsApp messaging, voice, video, email, and more. Browse documentation and SDKs in multiple coding languages, including Ruby, Python, PHP, Node.js, java, and C#, or jumpstart your first project with our open source code templates to quickly build production-ready communications apps. Sign up and start building today.Starting Price: $0.0085 per min -
4
smsmode
smsmode©
Communication Platform As A Service (CPaaS). smsmode© provides complete mobile messaging routing services. SMS, TTS, Google RCS or WhatsApp Business. Connect with your customers around the world via our innovative and powerful tools, with the level of security you need to ensure. smsmode© integrates easily with your existing tools to increase their potential through mobile messaging. Use our REST API, SMPP and plugins to create these custom integrations with your applications, CRM, ERP, and more. Our documentation and our experts will help you to reach your goals! European solution GDPR compliant ISO 27001 & 27701 99.95% SLA Responsability Europe CSR CommitmentStarting Price: €9 per month + 4.40 cts / SMS -
5
Gupshup
Gupshup
Headquartered in Silicon Valley, Gupshup is a leading conversational messaging platform that enables businesses to build engaging conversational experiences seamlessly across 30+ messaging channels using a single API. Gupshup offers an easy-to-use omnichannel messaging API, advanced bot-building platform and mobile marketing tools. Gupshup's messaging platform handles over 6 billion messages per month enabling over 39,600 businesses send messages to several billion users across popular messaging channels such as SMS, Voice, WhatsApp, Mobile Web, Android RCS, Instagram, Twitter, Telegram, WeChat, FB Messenger, Slack, Viber, Skype and many more. Gupshup's constant innovation enables it to offer market leading features on its platform, enabling developers to build Interactive, Programmable and Rich omni-channel CX journeys across messaging servicesStarting Price: $0.01 -
6
Ticker
Securitec
Forget about using different Apps to chat with your customers. Centralize everything with Ticker! Improve your company's communication with our omnichannel platform. Manage your customers, tickets, products, sales and more. Unify chats from WhatsApp, Instagram, Messenger and more in a single conversation thread. Get a 360 view of your customers without missing a thing. Create chatbots for all your channels quickly. Make them for different days and time ranges so that they respond in all situations. Create and manage your business products. Generate sales from your chats and keep track of your income in our CRM modules. Chat with your customers through their favorite messaging applications, such as WhatsApp, Instagram, Facebook Messenger or chat. Share enriched messages, attaching files or images, so they have accurate information.Starting Price: $9.99 per user per month -
7
SMS.to
Intergo Telecom
Send messages to your customers in their preferred channel through SMS, WhatsApp or Viber Messages. SMS.to offers a powerful web platform and API, providing a smarter way for businesses to communicate with customers in multiple channels. Integrate SMS.to rich messaging in your workflow with our OmniMessaging & SMS API Gateway. We will help you stay compliant to different privacy laws and regulations like GDPR with our built in features. Gather meaningful analytics and activity metrics by tracking clicks on your links. Improve Delivery rates by relying on our direct connections with global carriers for time-sensitive delivery. We invest in Security & Certifications and we are big believers in Transparency providing detailed reporting about any service you buy from us. Our Powerful Message Editor offers up to 5 dynamic fields to personalise and engage your audience, send meaningful custom reminders and more.Starting Price: $10.00/one-time -
8
Nexfy
Linksignal Tecnologia e Comunicação
Nexfy is a cloud communications platform for business messaging and voice. Through a web dashboard and REST API, organizations can send SMS and one-time passcodes, manage WhatsApp Business messaging, create RCS campaigns, and trigger programmable voice messages or calls. Webhooks connect Nexfy with customer systems and can carry message events. The platform supports customer notifications, authentication, order updates, appointment reminders, marketing campaigns and customer communications. Businesses can connect their own applications through APIs and webhooks, and use named automation, CRM, commerce and ERP integrations. Nexfy uses prepaid credits and usage-based pricing. Channel activation, WhatsApp template approval and service availability may depend on provider requirements and the selected channel.Starting Price: R$0,08/message -
9
Authkey
Authkey.io
Authkey is a multi-channel CPaaS platform providing SMS API, WhatsApp Business API, Voice API, Email API, and Google RCS. It helps businesses send notifications, promotional messages, transactional messages, OTPs, 2FA, and more. Designed for responsiveness and ease of use, Authkey allows you to start without adding any credit cards. Authkey offers a free sandbox account for building, testing, and deploying. It supports easy-to-integrate APIs for all channels and over 1,000 automation options via Zapier, Pabbly, Integrately, and other partners. You can easily push bulk campaigns through all channels. WhatsApp Chatbot for intelligent customer query responses. Join over 200 active businesses working with us and grow together.Starting Price: $0 -
10
TeleSign
TeleSign
Deliver timely, personalized information through global SMS/RCS and voice cloud communications. Gain a deeper understanding of your customers from actionable global phone number and subscriber data intelligence. Code once and message your customers at scale using TeleSign’s Messaging API - complete with waterfall delivery between channels. TeleSign Messaging API includes SMS, RCS, and WhatsApp to help you build secure digital communications that connect you with your customers anywhere in the world. Integrate a single Messaging API and start sending reliable, secure SMS, RCS and WhatsApp messages to your customers today. Choose one or all three channels to broaden your programmable messaging strategy and expand your audience. Reach more customers with 120+ optimized points-of-presence and 700+ direct-to-carrier routes. -
11
Telerivet
Telerivet
Telerivet is a programmable multi-channel communications platform - SMS, WhatsApp, voice, IVR, USSD, Viber, airtime transfer with a REST API, Cloud Script engine, and MCP server for AI-native integration. Build automated messaging workflows without external infrastructure. Cloud Script runs server-side JavaScript directly on the platform, no hosting required. The REST API gives full programmatic control over contacts, messages, services, campaigns, and data tables. MCP integration lets AI agents configure and trigger workflows by intent, not manual setup. Supports Android Gateway for SIM-based SMS, connectivity in 150+ countries, USSD session handling, IVR trees, and airtime disbursement across 550+ networks. Multi-project architecture makes it practical for agencies and operators managing multiple deployments.Starting Price: $45/month -
12
Stream
GetStream.io
Why spend months building in-app activity feeds and messaging from scratch when you can implement in just weeks with Stream's activity feeds and in-app chat APIs? Stream's reliable APIs, developer-friendly SDKs, and flexible UI kits enable product teams to quickly integrate polished communication functionality often found in social media platforms such as WhatsApp, Facebook Messenger, and Instagram. With an industry-leading 99.999% uptime SLA, over a billion end users, and 5 million concurrent connections recently supported in a single chat channel, Stream's APIs are highly scalable, making them ideal for enterprise-grade businesses and growing startup platforms alike. Ship fully-featured activity feeds and in-app chat functionality faster with easy-to-use software components that give your product a competitive edge. -
13
SendSeven
SendSeven GmbH
SendSeven is a GDPR-compliant unified messaging and customer engagement platform that connects WhatsApp, SMS, Email, Instagram, Messenger, Live Chat, Telegram, and browser push through one REST API and one shared inbox. Official Meta Business Partner. Core capabilities: • Shared inbox for support & marketing — all channels with assignments, tags, notes • WhatsApp Business API with Coexistence — connect your number without migrating • AI chatbot & Knowledge Base — RAG answers from your content, human handoff • Visual Flow Builder — no-code automation • Campaigns — WhatsApp broadcasts, SMS, email, and browser push • REST API, webhooks, Zapier & n8n — one endpoint, every channel • Analytics and auto-translation (100+ languages) Plans from €49/month; API Only from €9/channel/month. No per-user fees. Unlimited seats and contacts. Free inbound. EU servers (Frankfurt). Made in Germany. EU AI Act ready. 14-day free trial, 100 test messages, no credit card.Starting Price: €9 per channel/month -
14
Bird
Bird
Bird (formerly MessageBird) is the next-generation CRM for Marketing, Sales, and Payments, powering over 5 trillion annual messages across Email, SMS, and WhatsApp. Leading brands grow cost-efficiently with Bird through personalized interactions on Email, SMS, and WhatsApp. The world's most innovative companies build communication solutions using Bird's applications and APIs. Get started today and talk to your customers over any channel, for any use case, anywhere in the world. Marketing messages, push notifications, order updates, delivery alerts and more. Operational bottlenecks slowing your growth? Use automated conversations and workflows to collect critical information up front, reduce manual tasks, implement self-service flows, and route chats to the right agent. Get up and running in minutes on our reliable, auto-scaling APIs with extensive documentations, complete API references and intuitive SDKs.Starting Price: $45 per month -
15
Connectly
Connectly
Top-performing companies use Connectly to skyrocket their business by promoting a 2-way conversation with their customers via WhatsApp. What about you? WhatsApp is the best-performing communication channel with a 95% engagement rate that promotes conversation. We let the numbers speak for themselves. Connectly works hard so that you don’t have to. If WhatsApp’s API was easy to use, everyone would. Connectly’s no-code tool lets you create simple interactive marketing campaigns through automated AI-powered bots. The transformative impact of Connectly’s WhatsApp marketing. Two-way conversations convert 5x better than one-way blasts. You can now automate conversations on WhatsApp at scale. Connectly integrates with the rest of your stack, including CRMs, Shopify, help desks, and more, so you can easily deliver personalization at scale. Empower your customers to select their preferred message channel, our omnichannel products will consolidate all messages in one place.Starting Price: $80 per month -
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Atom
Atom
Evolve communication with your customers via courier. 8 out of 10 clients prefer to be served via Messaging platforms such as WhatsApp, FB Messenger or Twitter. Our intelligent conversational platform simplifies your work by unifying the chats that your customers send from popular messaging apps (WhatsApp, Messenger, Instagram, Telegram, among others) and manages them in one place, facilitates the shopping experience and provides immediate attention by automating responses. Connecting your main channels. We integrate all messaging channels into an intelligent conversational platform, which simplifies the visibility and traceability of service and sales. We automate 80% of human interactions, reducing service costs by 50% and multiplying sales by 30%. We convert 30% of the leads generated via marketing. Chatbots with official WhatsApp integration Register, automate, order, respond, monitor and enhance all the conversations that your company carries out through Whatsapp. -
17
GreenAds Global
GreenAds Global
GreenAds Global stands at the forefront of omnichannel engagement, providing a wide array of messaging channels, tools, and solutions designed for sophisticated customer interactions, authentication, and security. With strong carrier connections and offices in Hyderabad, Dubai, and Kochi, GreenAds Global is the trusted partner for top companies worldwide to expand their customer communications. We assist our clients and partners in managing the challenges of consumer communications, boosting their business, and improving customer experiences with efficiency, security, and dependability. With GreenAds Global, you can achieve enhanced customer engagement through a diverse selection of local and global channels, including: WhatsApp API RCS Messaging Chatbot Bulk SMS Voice SolutionsStarting Price: 0.01 $ -
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Waslo
Tec-ads LTD (Waslo)
Waslo is a cloud-based AI customer messaging agent for businesses that handle sales and support through messaging channels. It responds across WhatsApp, Instagram, Messenger, Telegram, Outlook email and website chat using a business’s documents, website content and product catalog. The agent can answer product questions, qualify leads, assign conversation topics, route chats to team members and hand conversations to a human. It can also book appointments through connected calendars, send voice-note replies and work with store catalogs and CRM webhooks. Teams can manage conversations through a shared inbox and connect WhatsApp by QR code or through the official WhatsApp Business API. Waslo serves clinics, real estate firms, restaurants, online stores, agencies and other businesses that communicate with customers digitally. It is offered as a hosted service with pay-as-you-go credits and a subscription plan.Starting Price: $9 one-time -
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YCloud
YCloud
YCloud offers an all-in-one solution with best-in-class features at highly competitive and flexible pricing. Providing critical communications infrastructure to help businesses build and scale. Web-based solution to schedule messages with efficiency and freedom. Grab attention and delight customers with personalized marketing campaigns on every channel, no code required. Connect with thousands of apps to automate your work and have more time for what matters most, no code required. Support two-way messaging and maintain a continuous connection with SMSC and guarantee multiple session connectivity and higher throughput. Multi-factor authentication via SMS, voice, WhatsApp, and email. Stay secure and prevent fraud, data breaches, or revenue leakage. Support two-way messaging and maintain a continuous connection with SMSC and guarantee multiple session connectivity and higher throughput. Connect with thousands of apps to automate your work and have more time for what matters most.Starting Price: $0.001 per email -
20
Soprano
Soprano Design
Enrich Your Communications Mobile communication is becoming increasingly Interactive. Your customers and employees will appreciate the ability to engage with your brand in the channel they prefer to use, whether it is traditional technology such as SMS, Voice, and Email, or newer exciting and more interactive IP-based social texting channels such as WhatsApp Business or RCS Chat for Google Android Messages. Join leading enterprises and government organisations globally and move onto a powerful Communications Platform as a Service (CPaaS) administration platform with messaging tools such as configurable templates, content masking, IP address filtering, prioritization, localization and more. Information is your most valuable asset, move to a secure IP messaging environment for your internal operations, workflows and incident management, and learn how to leverage Messaging as a Platform. -
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Zavu
Zavu
Zavu is one API for all your messages, built to send and receive SMS, WhatsApp, Email, Voice, Telegram, and more from a single integration. It helps developers ship messaging instead of maintaining messaging infrastructure, replacing separate APIs, SDKs, auth models, webhook formats, sender setup, template approvals, and error handling with one SDK, one webhook format, and one dashboard. Zavu is also built for AI agents from day one: agents can send SMS, WhatsApp, Email, and Voice globally, while developers can use production-ready SDKs across languages such as Node.js, Python, Ruby, Go, PHP, and Java. Its Smart Send and AI Routing features pick SMS, WhatsApp, or Email per contact, choose the best or cheapest delivery path using platform-wide delivery intelligence, and fall back automatically when a channel fails. Context is preserved, delivery is deduplicated, and cost is tracked end-to-end across the fallback chain.Starting Price: $21 per month -
22
Sinch
Sinch
Sinch is a cloud communications platform that enables businesses to communicate with customers through SMS, MMS, RCS, WhatsApp, email, voice, and other digital channels. The platform provides communication APIs and ready-to-use applications for marketing campaigns, transactional notifications, customer support, and identity verification. Its messaging capabilities support personalized text campaigns, two-way conversations, automated reminders, and rich media interactions across global mobile networks. Sinch also offers email delivery services, programmable voice calling, phone number management, and authentication tools for securing customer accounts. AI-powered capabilities include conversational chatbots, customer service automation, fraud prevention, and intelligent communication workflows. The platform integrates with business applications through REST APIs, SDKs, and prebuilt integrations while providing delivery analytics, communication management, and enterprise security. -
23
Com.bot
Com.bot
Com.bot is a unified automation and chatbot platform designed to manage multi-channel conversations, build bots visually, and integrate with messaging platforms such as WhatsApp, Facebook, and Instagram. The system provides a visual bot-builder where users can create workflows, conversation flows, and business logic without coding, while supporting native payments, rich media messaging, and enterprise-grade security. As an official Meta Business Partner, it is trusted by over 23,000 customers and handles millions of messages per day. It offers multi-channel support with a single interface, native integration with WhatsApp’s API, Facebook, Instagram, and SMS, and comes with built-in connectors, webhooks, and APIs to link to CRMs, ecommerce systems, and payment gateways. For agencies or resellers, Com.bot includes a multi-tenant SaaS edition with isolated tenant workspaces, custom domains, usage metering, and white-label branding to launch their own chatbot platform.Starting Price: $149 per month -
24
HORISEN Omnichannel Router
HORISEN
HORISEN Omnichannel Router is a messaging routing and orchestration platform for telecom operators, CPaaS providers, messaging businesses, and organizations that need to connect customer communications across channels. It provides a unified API and routing layer for inbound and outbound traffic across SMS, RCS, WhatsApp Business, Telegram, Instagram, Facebook Messenger, and email. Teams can centralize channel connections, configure routing and fallback logic, manage multiple channels and accounts, and support customer notifications, order and delivery updates, banking alerts, one-time passcodes, transaction confirmations, two-way messaging, chatbot use cases, and personalized marketing journeys. The product is offered as a cloud-based service or for on-premise deployment, allowing organizations to integrate messaging functions into existing infrastructures and CPaaS or SaaS offerings. -
25
Lead Notifi
Lead Notifi
Lead Notifi is a WhatsApp sales and marketing automation platform designed to help businesses manage customer communication and generate more leads. Built on the official WhatsApp Business API, it allows companies to send broadcasts, automate replies, and track customer interactions from a centralized dashboard. Businesses can import contacts and launch targeted messaging campaigns with real-time insights on delivery, reads, and engagement. The platform includes AI-powered automation that can respond to customer queries, qualify leads, and schedule follow-ups automatically. Lead Notifi also supports multi-channel communication by integrating WhatsApp, Instagram, and Messenger conversations into one unified inbox. Interactive message features such as call-to-action buttons and quick replies help businesses improve engagement and conversion rates. With automation workflows and campaign tracking, Lead Notifi helps businesses scale their customer communication and marketing efforts efficieStarting Price: ₹999/month/user -
26
Blooio
Blooio
Blooio is an iMessage API and business messaging platform that lets companies send and receive Apple iMessages using dedicated phone numbers. Connect through a REST API, HighLevel, n8n, Make, Zapier, or webhooks to automate iMessage conversations at scale. Send messages, track delivery, manage contacts and groups, show typing indicators, and receive real-time webhook events. Automatic RCS and SMS fallback ensures every contact is reached regardless of device. Built for sales teams, marketing agencies, support departments, and AI agent builders. Use Blooio to power lead follow-up sequences, appointment reminders, chatbots, and outbound outreach with the highest reply rates in messaging. Enterprise features include number pools, auto-scaling, auto-unbanning, FaceTime calling, custom area codes, and white-label support. 99% delivery rate across 10M+ messages sent. Free trial available. No credit card required. Full API docs and OpenAPI spec on the website.Starting Price: $39 -
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Pingbix
Pingbix
Pingbix is an API-based platform that provides businesses with the tools they need to engage their clients and customers in meaningful ways. With Pingbix, businesses can leverage conversational AI to create personalized experiences across multiple channels, including messaging apps, voice services, and more. The platform is designed to be highly scalable, allowing businesses to engage with customers at any scale. Additionally, Pingbix offers a range of tools and services to help businesses optimize their customer engagement strategies and drive better business outcomes. The services offered include but are not limited to SMS, WhatsApp Business API, RCS, Email Marketing and SMPP. Pingbix allows businesses to communicate with their customers in an easy way that also enhances the customer experience.Starting Price: $12 -
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Botfay
Botfay
Botfay is a unified business messaging platform that merges WhatsApp, Telegram and Instagram Direct into one shared team inbox. An AI assistant reads every incoming customer message, answers routine questions from a trained knowledge base, qualifies leads by asking clarifying questions, and follows up automatically with customers who go quiet - then hands the conversation to a human teammate the moment a personal touch is needed. Botfay is built for small and medium businesses, agencies and support teams that get heavy inbound traffic across multiple messaging channels and don't want a single message slipping through the cracks. Setup takes minutes: connect an existing WhatsApp Business number, Telegram bot or channel, and Instagram account, and Botfay starts answering right away, with humans free to jump into any conversation at any time. -
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Callbell
Callbell
Sell and support your customers on WhatsApp, Facebook Messenger, Instagram Direct and Telegram from a single multi-agent platform. Invite your teammates and support your customers on WhatsApp Business, Instagram Direct, Messenger and Telegram from a single integrated and multi-agent solution. With Callbell, you can divide your team into teams according to their specific functions, so that your customer always finds what he’s looking for thanks to the automatic routing. Use statistics to analyze your team’s performance, study the best communication strategy and keep control over all communication between your company and its customers. Collaborate with your support or sales team from a single platform on your WhatsApp Business, Instagram Direct, Facebook Messenger and Telegram chats. Unify your customer’s favorite messaging channels on one platform. Improve response time with a system designed for multiple agents.Starting Price: $15 per month -
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Techmits Connect
Techmits
Techmits Connect is a WhatsApp Business platform for customer support, sales and marketing teams. It brings conversations from connected WhatsApp Business numbers into a shared inbox, where staff can assign chats and use conversation history, quick replies, contact records, groups and custom fields. Businesses can create campaigns with approved message templates, manage opted-in contacts, and track delivery and engagement. Workflow tools include AI-powered auto-replies with human handoff, automated reminders, customer journeys and pipeline-triggered messages. The platform also provides a website chat widget, Shopify integration, REST APIs and webhooks, plus an Android app for managing conversations and contacts. Techmits Connect uses Meta’s official WhatsApp Business Platform and Cloud API; WhatsApp messaging charges are paid directly to Meta. A free plan is available, and paid features can be tried for 14 days.Starting Price: $0 -
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BotSailor
BotSailor
BotSailor is an AI-powered multi-channel chatbot automation platform designed to help businesses automate conversations, increase engagement, and drive sales. It supports WhatsApp, Facebook Messenger, Telegram, Instagram and Web Chat from a single dashboard. BotSailor enables businesses to manage marketing and customer support seamlessly. Built for eCommerce brands, agencies, and SaaS companies, BotSailor offers a no-code visual flow builder and white-label reseller system, making it easy to scale messaging automation while staying compliant with Meta policies. It's great for: WhatsApp Cloud API & marketing campaigns COD order & Abandoned Cart notifications AI Agent & Assistant Integrations Appointment Booking Reminders Event/ Sale Promotion Campaigns Customer Support Automation Webhook Workflow Automation Advanced Broadcasting & Shared Inbox White Label Reseller SystemStarting Price: $10.99 -
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Sinch Engage
Sinch
Sinch Engage is your all-in-one platform to leverage WhatsApp, Facebook Messenger, Instagram Direct Messaging, Apple Messages for Business, Telegram, Viber and Webchat easily and professionally for marketing, sales, and customer service. Rely on our official partnerships with all relevant messaging apps, a 100% privacy compliant platform and a large global team of experts available 24/7.Starting Price: 499€ per month -
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Integration Social
Integration Social
A comprehensive SaaS platform designed to help businesses and agencies manage and optimize their lead communication strategies. Multi-Channel Communication: Engage with leads through SMS, MMS, and various social media messengers from a single, unified inbox. Automation: Automate your messaging based on lead status and predefined time intervals, ensuring timely and relevant interactions. AI-Powered Responses: Utilize AI to draft and respond to messages, enhancing the speed and quality of your communications. Content Library: Store and send content effortlessly with our integrated content library module. Appointment Scheduling: Schedule and manage appointments with ease, streamlining your sales process. Chrome Extension: Import leads directly from any webpage into your database for immediate usage. Products and Services Module: Store information about your products and services and use them in your communications. Integration: Seamlessly integrate with social media messengers. -
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DelightChat
DelightChat
Reply to customers across all channels from one unified dashboard. Send promotional broadcasts using Official WhatsApp API and grow your sales. Automate abandoned carts recovery, send order notifications, and verify cash on delivery orders using WhatsApp. Say hello to DelightChat, a customer service and marketing tool tailor-made for eCommerce brands that use WhatsApp, Instagram, and other modern channels. Combine that with WhatsApp marketing, and you now have everything you need to grow your D2C brand. Save countless hours & have peace of mind by never missing a customer query across any channel like WhatsApp, email, FB & IG comments, Messenger, Instagram DMs, and live chat. Using Official WhatsApp API, send broadcasts to your customer's list. Thanks to high deliverability and read rates, brands are seeing up to 26x ROI on WhatsApp marketing spend and 7.1x higher conversions than email. -
35
360dialog
360dialog
Successful messenger communication requires smart Use Cases and Technology. The 360dialog Messenger Communication Platform & WhatsApp Messaging API is your provider to run effective Use Cases via API or on-premise (as unified messaging CRM integrations). Connect contacts and contextual data to your Messenger, for your personalized communications. Powerful automation tools and high-performance messaging API – 100% message delivery rate. Be available for your existing and future team with WhatsApp, the channel most of your team members already use. No extra app needed, just integrate your HR solution via 360dialog API and time tracking or HR solutions are available via WhatsApp!Starting Price: €49 per month -
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HORISEN Business Messenger
HORISEN
All-in-one app for successful messaging campaigns and customer communication. HORISEN Business Messenger is a multi-award-winning platform for campaign management and omnichannel communication. It is a scalable, robust application for businesses of all types and sizes, built for professional Messaging and Marketing Technologists and Marketers. Business Messenger is a powerful turnkey application with all features needed for seamless communication across multiple channels, manageable from a single point. HORISEN Business Messenger enables brands to provide their customers with user-friendly and seamless experience across their preferable touchpoints. It is an all-in-one messaging technology solution for orchestrating seamless communication across multiple channels like SMS, WhatsApp, Telegram, Viber, Instagram, FB Messenger, Google Business Chat, RCS, Web Push, etc. With its powerful features, Messaging Technologists can take their messaging business to the next level. -
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UnlimitedMessaging
UnlimitedMessaging
UnlimitedMessaging is a hosted messaging platform for developers, SaaS teams, and marketers. It combines a web dashboard with a REST API for sending WhatsApp messages and email from connected accounts, either separately or together in one request. The dashboard supports campaign creation, contact import and segmentation, scheduling, conversation management, and delivery and read tracking. Developers can automate messaging through the API and official Python and TypeScript SDKs, configure event webhooks, or connect through the service’s MCP server and n8n node. Users can send from their own WhatsApp number and mailbox or use numbers provided with the service. Plans include a permanent free option and paid monthly tiers; all plans include unlimited WhatsApp messages at a flat price, while features and sending throughput vary by plan.Starting Price: €19/month -
38
Alcméon
Alcméon
With Alcméon’s cloud technology, use Facebook Messenger, Messages for iOS or WhatsApp as a new powerful customer service, messaging marketing or conversational commerce channel. Alcméon is connected to the biggest messaging & social media APIs : Facebook, Instagram, Twitter, Messenger, WhatsApp, Apple Business Chat, WeChat, Google My Business and works closely with their technical teams to add their new business features as quickly as possible. Alcméon's back office has been designed to be easily connected to our clients information systems and CRMs : Salesforce, Oracle, Zendesk, Efficy. Dedicated customer success manager, on-line and off-line training, office hours, clients only events. Alcméon is connected to the biggest messaging & social media APIs : Facebook, Instagram, Twitter, Messenger, WhatsApp, Apple Messages, WeChat, Google My Business and works closely with their technical teams to add their new business features as quickly as possible. -
39
WOZTELL
WOZTELL
WOZTELL is a conversational platform that connects WhatsApp, Instagram, Facebook Messenger, and webchat into a unified interface, enabling businesses to deploy chatbots, live-agent inboxes, and automated flows across all these channels. It supports integration of the WhatsApp Cloud API and features like interactive buttons, lists, and carousels, plus broadcast messaging and payments via WhatsApp. It offers no-code chatbot-builders and pre-designed templates for sales, support, and ecommerce, enabling organizations to handle customer queries 24/7, generate leads, manage conversations in a multi-agent environment, and integrate with CRM, payment systems, and AI (such as ChatGPT) for smarter replies. It also includes analytics, audience segmentation, and automation capabilities, enabling companies to broadcast targeted messages, enable conversational commerce (orders & payments through WhatsApp), and coordinate support across multiple channels from a single inbox.Starting Price: $49 per month -
40
Pushfy
Pushfy
Pushfy is a CPaaS (Communications Platform as a Service) built specifically for iGaming operators. It unifies SMS, RCS, voice, push notifications, and WhatsApp into one platform so operators can instantly confirm deposits and bonuses, automatically re-engage players, and run AI-powered customer support that answers real account questions, such as withdrawal status, based on live data and escalates to a human team when needed. Features include OTP messaging with a dedicated priority queue, rich RCS cards with images and verified sender badges, campaign tracking with branded short links, and infrastructure built for high-volume, real-time messaging at scale. -
41
Syniverse CPaaS Concierge
Syniverse
Syniverse CPaaS (Communications Platform as a Service) Concierge is a cloud-based, omnichannel messaging platform that connects businesses to their customers in a more meaningful and simplified way. Through a single platform and a library of connectors, businesses can sync their own applications with their communications to reach all of their customers instantly through the mobile channels of their choice. Our CPaaS solution is designed to simplify and accelerate digital transformations, regardless of where a business is in their journey. With our flexible, plug-and-play approach, businesses can customize the platform to fit their budget, capabilities, unique requirements, marketing strategies, and CX needs. As no single mobile channel reaches all your audience, it is important to connect to as many mobile channels as possible to ensure you can deliver a positive customer experience to anyone, regardless of the mobile channel they prefer. -
42
Tekhook
Tekhook
Tekhook is a global Communications Platform as a Service (CPaaS) that helps businesses reach customers over SMS, WhatsApp Business, RCS, Voice, Email and OTP verification from a single platform. Headquartered in Dubai, UAE, Tekhook runs 800+ direct carrier routes across 190+ countries with a 99.999% uptime SLA, delivering reliable, low-latency messaging for banking, healthcare, e-commerce, logistics, real estate, travel and education. Developers integrate through simple REST APIs, while marketing and operations teams launch bulk campaigns from an easy web portal.Starting Price: $0.005 -
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URVA Connect
URVA
"URVA Connect is an omnichannel communication platform that enables businesses to centralize conversations from channels like WhatsApp, FB Messenger, INstagram DM, twitter, Telegram, SMS, and more. By allowing customers to communicate with your teams on any messaging service, URVA Connect ensures that all interactions are collected in one place, making it easier to build engaging relationships between your firm and your customers. With URVA Connect, customers have one single number to connect to, and they can connect from any medium of their preference. For the sales officers, all messages are consolidated on a single platform, meaning that there is no loss of data when a relationship manager leaves, and that they can easily continue conversations across multiple channels. The platform's collection of data allows organizations to develop an in-depth understanding of their customers, which is essential for building and maintaining long-term Customer relationships. -
44
respond.io
respond.io
Respond.io is AI-powered Customer Conversation Management Software designed for B2C companies looking to increase revenue by growing their first chat conversion rate & returning customer rate by building exceptional customer experiences through messaging. We unify all key instant messaging channels (WhatsApp, Instagram DM, Facebook Messenger & more) with legacy channels (email, SMS & webchat) into one easy-to-use workspace. Respond.io includes an omni-channel inbox, a visual workflows builder that automates messaging and business processes holistically, and comprehensive reporting capabilities. • Marketing via Click-to-Chat Advertising, Lead Generation, Instant Message Broadcast & Promotional Messaging. • Improved customer experiences with Respond AI-powered conversations. • Handling Inbound Conversations with multiple users from sales, support & other teams. • Transactional Notifications with interactive elements for confirmation, feedback collection and other use cases.Starting Price: $99 per month -
45
Chat API
Chat API
Chat API is designed to create chat bots and integrate WhatsApp with business systems: CRM, ERP or a website. Chat API is already used for many projects: sending and reading messages from the CRM-system, recording in the beauty salon, sending details of the vacancy or chat-bot with promotional codes. Create a chat bot in a couple of hours or integrate into 6,000 dialogs per day in PHP, JavaScript, Google Docs, Python, Java, C# or even VBA. The official closed API WhatsApp WEB under the hood works stably and does not fall when you update WhatsApp - this is our main difference from other solutions.Starting Price: $39 per month -
46
SaleSmartly
SaleSmartly
SaleSmartly is an AI-powered omnichannel customer communication platform that centralizes messaging, support, sales, and analytics. It connects channels like live chat, WhatsApp (including Business API), Facebook Messenger, Instagram, TikTok, Telegram, LINE, VKontakte, and WeChat into one unified dashboard. Features include automation of repetitive support tasks to reduce response times, workflow tools for routing and assigning messages internally, a shared customer database tracking interactions and browsing history, real-time translation to bridge language gaps, and dashboards to analyze metrics, trends, and channel/customer/channel-level performance. It supports templates and guided tools for ecommerce, B2B lead response, and personalized messaging. Security/privacy certifications are emphasized (ISO 27001, ISO 27701). SaleSmartly also offers collaboration features so teams can work together on customer conversations.Starting Price: $12.72 per month -
47
ChatDesq
Apporio Infolabs Pvt Ltd
ChatDesq is a WhatsApp Business messaging platform for brands and teams managing customer support, marketing, and sales conversations. It brings WhatsApp, Instagram, and Facebook Messenger into a shared inbox with chat assignment, routing, roles, private notes, mentions, canned replies, and delivery and read tracking. Teams can send campaigns using approved WhatsApp templates and customer segments, build no-code chatbot flows and scheduled follow-ups, and use an AI agent that answers from a knowledge base and can hand off to a human. Commerce tools support product catalogs, order collection, and payment links in chat. ChatDesq also provides WhatsApp Cloud API onboarding, a REST API, webhooks, and Zapier connectivity. Its browser-based workspace is complemented by iOS and Android apps for replying to conversations. -
48
Webex Connect
Cisco
An API and low-code Communications Platform as a Service (CPaaS) offering designed to help enterprises lower cost, reduce complexity, and accelerate IT roadmaps. Map and automate customer journeys in minutes using a drag-and-drop editor with powerful building blocks (nodes). Shift to low-code development to reduce the time to market for new applications and journeys. Seamlessly consume events from existing systems to trigger customer communication flows. Integrate customer interactions with backend systems to achieve end-to-end automation. Easily test, deploy, and make iterative changes to flows in a secure and scalable serverless environment. Leverage our extensive portfolio of communication APIs and SDKs for SMS, voice, push, RCS, WhatsApp, video, etc., to engage customers on their preferred channels. -
49
Wetarseel
Wetarseel
Wetarseel AI is a WhatsApp Business API platform that enables businesses to scale customer communication, automate engagement, and drive sales through WhatsApp. The platform supports bulk messaging, chatbot building, marketing automation, and campaign management from a single dashboard. Businesses can send promotions, OTPs, alerts, and support messages with high delivery rates and real-time analytics. The multi-agent shared team inbox allows teams to collaborate on conversations, while contact segmentation ensures targeted messaging. A no-code chatbot builder lets companies automate customer journeys without technical expertise. API integration and webhooks support developers embedding WhatsApp messaging into existing systems. Key integrations include Stripe, Shopify, Instagram, Messenger, TikTok, and Google Gemini. The platform serves e-commerce brands, fintechs, healthcare providers, real estate firms, restaurants, and SMEs. A free trial is available.Starting Price: $50/month/user -
50
SMSGo
Sphiria Digital
SMSGo is a hosted SMS gateway for organizations that message mobile customers in Sri Lanka. It provides a web dashboard and REST API for individual and bulk promotional or transactional texts, including one-time passwords for account verification. API keys, delivery reports and webhooks support application connections and message tracking. The service documents sender-ID mask requests, a free simulated API sandbox for integration testing, and a WooCommerce plugin for order alerts. Shopify workflows can call the API through Shopify Flow; developers can build custom connections using code examples and a Laravel package. Higher-tier plans also advertise dedicated SMPP channels. SMSGo is aimed at businesses, online stores and developers integrating marketing messages, order notifications, customer alerts or OTPs into their workflows. It also advertises WhatsApp Business setup for enterprise plans.
