Z-API Omni

Z-API Omni

Irrah Group
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+

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About

Techmits Connect is a WhatsApp Business platform for customer support, sales and marketing teams. It brings conversations from connected WhatsApp Business numbers into a shared inbox, where staff can assign chats and use conversation history, quick replies, contact records, groups and custom fields. Businesses can create campaigns with approved message templates, manage opted-in contacts, and track delivery and engagement. Workflow tools include AI-powered auto-replies with human handoff, automated reminders, customer journeys and pipeline-triggered messages. The platform also provides a website chat widget, Shopify integration, REST APIs and webhooks, plus an Android app for managing conversations and contacts. Techmits Connect uses Meta’s official WhatsApp Business Platform and Cloud API; WhatsApp messaging charges are paid directly to Meta. A free plan is available, and paid features can be tried for 14 days.

About

Z-API Omni is a hosted messaging API for developers, software companies, integrators and automation teams building customer communications into applications and workflows. A unified REST API connects WhatsApp, Messenger, Instagram and Telegram, with webhooks for incoming messages and delivery events. WhatsApp channels can use the official Meta API or a web-connected QR-code session. The service sends text, media, buttons, lists and message templates. SDKs are available for JavaScript, Python, PHP, Go and .NET, with Swagger documentation and a Postman collection. Teams can use the API for customer support, order and delivery updates, notifications, appointment reminders, marketing, payments and authentication. A free isolated sandbox supports testing before production; paid subscriptions are priced per channel, with a separate partner plan for higher channel volumes.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Small and medium-sized businesses, eCommerce stores, Shopify merchants, online retailers, customer support teams, sales and marketing teams, service providers, agencies, and growing enterprises that use WhatsApp for customer communication, lead management, marketing automation, and customer support.

Audience

Developers, software companies, agencies and automation builders who run WhatsApp, Messenger, Instagram and Telegram messaging for their own business or for their clients.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$0
A free plan is available. Paid features include a 14-day trial. WhatsApp messaging charges are billed separately by Meta.
Free Version Not Supported
Free Trial Supported

Pricing

$17.99/channel/month
Omni Plan: US$19.99 per channel/month for 1–9 channels. Partner Plan: US$17.99 per channel/month from 10 channels, with lower rates at higher channel volumes. Meta message fees for the official WhatsApp API are additional.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • Techmits Connect is easy to use, feature-rich, and offers excellent customer support. The onboarding process is smooth and straightforward, making it easy to get started. The platform is user-friendly, and the team is responsive and helpful whenever assistance is needed. Overall, a great experience and a highly recommended solution!

Cons

  • Cons: Nothing significant to mention. So far, the experience has been smooth and satisfying.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Techmits
Founded: 2018
India
www.techmits.com

Company Information

Irrah Group
United States
omni.z-api.io/en

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Categories

WhatsApp Marketing Supported

Categories

Integrations

Make Not Supported
Model Context Protocol (MCP) Not Supported
Shopify Supported
WhatsApp Supported
n8n Not Supported

Integrations

Make Supported
Model Context Protocol (MCP) Supported
Shopify Not Supported
WhatsApp Not Supported
n8n Supported
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Claim Techmits Connect and update features and information
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