360dialog vs. Z-API Omni Comparison


360dialog	Z-API Omni Irrah Group	+	+
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About Successful messenger communication requires smart Use Cases and Technology. The 360dialog Messenger Communication Platform & WhatsApp Messaging API is your provider to run effective Use Cases via API or on-premise (as unified messaging CRM integrations). Connect contacts and contextual data to your Messenger, for your personalized communications. Powerful automation tools and high-performance messaging API – 100% message delivery rate. Be available for your existing and future team with WhatsApp, the channel most of your team members already use. No extra app needed, just integrate your HR solution via 360dialog API and time tracking or HR solutions are available via WhatsApp!	About Z-API Omni is a hosted messaging API for developers, software companies, integrators and automation teams building customer communications into applications and workflows. A unified REST API connects WhatsApp, Messenger, Instagram and Telegram, with webhooks for incoming messages and delivery events. WhatsApp channels can use the official Meta API or a web-connected QR-code session. The service sends text, media, buttons, lists and message templates. SDKs are available for JavaScript, Python, PHP, Go and .NET, with Swagger documentation and a Postman collection. Teams can use the API for customer support, order and delivery updates, notifications, appointment reminders, marketing, payments and authentication. A free isolated sandbox supports testing before production; paid subscriptions are priced per channel, with a separate partner plan for higher channel volumes.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Companies searching for a WhatsApp Business API and mobile automation solution	Audience Developers, software companies, agencies and automation builders who run WhatsApp, Messenger, Instagram and Telegram messaging for their own business or for their clients.
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing €49 per month Free Version Not Supported Free Trial Supported	Pricing $17.99/channel/month Omni Plan: US$19.99 per channel/month for 1–9 channels. Partner Plan: US$17.99 per channel/month from 10 channels, with lower rates at higher channel volumes. Meta message fees for the official WhatsApp API are additional. Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 5.0 / 5 ease 4.0 / 5 features 4.0 / 5 design 4.0 / 5 support 5.0 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros & Cons from Real Users Pros I tried other WhatsApp BSPs, a few didn't even answer my requests. I had used Twilio which is crap and it scales very expensive when you have a lot of conversations. Cons I did not make any bad experience. Some features are not perfectly documented, but support was very helpful. I chose premium support and it was the right decision.
Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported	Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported
Company Information 360dialog Germany www.360dialog.com	Company Information Irrah Group United States omni.z-api.io/en
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JediDesk View All	Nexfy Linksignal Tecnologia e Comunicação View All
Categories Marketing Automation Supported	Categories Communications Platform as a Service (CPaaS) Supported
Show More Features Marketing Automation Features A/B Testing Not Supported Analytics / ROI Tracking Not Supported Artificial Intelligence Not Supported Content / Blogging Platform Not Supported Customizable CTAs Not Supported Drip Campaigns Not Supported Dynamic Content Not Supported Landing Pages / Web Forms Not Supported Lead Scoring Not Supported Sales Intelligence Supported Search Marketing Not Supported Segmentation Not Supported Social Marketing Not Supported Website Visitor Tracking Not Supported
Integrations Axis LMS Supported Make Not Supported Model Context Protocol (MCP) Not Supported Termii Supported n8n Not Supported respond.io Supported View All 3 Integrations	Integrations Axis LMS Not Supported Make Supported Model Context Protocol (MCP) Supported Termii Not Supported n8n Supported respond.io Not Supported View All 3 Integrations
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