Alternatives to Viafoura
Compare Viafoura alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to Viafoura in 2026. Compare features, ratings, user reviews, pricing, and more from Viafoura competitors and alternatives in order to make an informed decision for your business.
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1
Birdeye
Birdeye
Birdeye builds AI agents for multi-location brands — trusted by the largest enterprise brands globally, including Sutter Health, Aspen Dental, Sun Auto and Caesars Entertainment. We give you AI coworkers at every location — for marketing, operations, and customer experience — that do the jobs your business needs done by employing multiple agents that work together to win AI visibility, convert demand, and deliver a consistent customer experience. Enterprise-Ready → Built for Scale SSO, audit logging, HIPAA, SOC 2, and GDPR. Role-based access, tiered approvals, and location-level reporting give corporate and local teams the control they need. So you stay in control while AI handles execution across hundreds of locations. With teams across the U.S., U.K., Australia, and India, Birdeye is redefining how enterprises win locally at scale. -
2
Podium
Podium
Podium is a comprehensive AI-driven lead management and communication platform utilized by over 100,000 businesses seeking to enhance customer acquisition and retention. At the heart of Podium’s innovation is its AI employee, which ensures businesses respond to incoming leads instantly around the clock, dramatically improving conversion rates and revenue growth. The platform assists businesses in generating more customer reviews, improving their Google rankings, and unifying their lead channels into a single, manageable dashboard. Through the web and mobile applications, businesses can call and text customers, send payment links for quick transactions, and deploy bulk messaging campaigns to boost repeat sales. Podium’s powerful AI-driven automations seamlessly manage customer interactions across multiple communication platforms, providing accurate and timely responses that help drive sales.Starting Price: $399 per month -
3
Arena.im
Arena.im
Arena is a market-leading communication platform designed to help brands create AI-powered communities on their websites and apps. It offers features like live blogs, group chats, AI agents, and content streams to engage audiences in real time. The platform supports industries such as publishers, sports, entertainment, and e-commerce by boosting traffic, engagement, lead generation, and audience monetization. Arena provides powerful customization, advanced analytics, and robust security compliant with GDPR. Its no-code integration makes it easy to add interactive community features to any platform. Trusted by top organizations, Arena helps businesses connect with their audiences and grow online.Starting Price: $39/mo (billed anunally) -
4
Community.com
Community
Community is a trusted conversational marketing channel that connects Leaders—entrepreneurs, small businesses, media companies, and brands—to their Members, all via SMS text messaging. Community has seen more than 3 billion texts exchanged between its Leaders and their Members, with clickthrough rates of 59% and open rates of 95%. Texting with your audience converts into action, impact, brand loyalty, repeat sales, and more. Why? Your audience is looking for a connection with humans, not bots—we are focused on privacy and value trust, for you and your audience. Anything you can send in a text message you can send through Community. Share photos, videos, audio notes, gifs, emojis, links, and text. Our features allow you to segment by age, location, interest, and more. See why thousands of artists, entrepreneurs, small businesses, and brands use Community to text with their audience. Reserve your number today. -
5
ToucanTech
ToucanTech
ToucanTech is a powerful, all-in-one software solution designed for schools, universities, and associations to manage communities, centralize data, and boost engagement. By combining a database, flexible website, CRM, communications tools, events, fundraising, reporting, and a secure member or alumni portal, ToucanTech makes it easy to run everything from alumni relations and mentoring programs to membership renewals, career networks, and development campaigns — all from one intuitive platform. Trusted by leading educational institutions and membership organizations worldwide, ToucanTech is built with community-building at its core. With full support from setup through to ongoing success, the system empowers teams to save time, track engagement, and personalize outreach. Whether you're reconnecting with former students or delivering real value to your members, ToucanTech helps you grow stronger, more connected communities. -
6
SmartCustomer
SmartCustomer
SmartCustomer is a comprehensive review management platform that helps brands to elevate their online presence by collecting, monitoring, and sharing brand and product reviews. Businesses use SmartCustomer to easily gather authentic feedback and surface them across the channels that matter most, resulting in expanded visibility and the development of vital trust signals for buyers and AI commerce. Beyond review management, SmartCustomer provides deep customer feedback insights and NPS metrics to help brands make data-driven decisions and improve customer satisfaction. As an official Google Review partner, the platform enables businesses to leverage ratings to boost ad conversions, helping them stand out in search and shopping results, and optimize total ad performance. SmartCustomer currently supports over 60K brands in building connections based on trust and transparency. -
7
Chaordix Community Platform
Chaordix
The Chaordix Community Platform hosts communities for the world's top brands, connecting them with their customers, members, users or employees. Our Community Platform is a white label SaaS solution that connects your brand with the people who mean the most to you, so you can create, discuss & learn. - Engage community members with a stream of activities & content. - Customizable, ever-expanding profiles facilitate discovery & reporting - Run challenges to gather ideas, review submissions, and put them to a vote. - Build groups manually or automatically using detailed criteria. - Connect with customers, engendering brand loyalty and boosting advocacy. - Access an on-demand high-quality group of engaged fans and customers for research. -
8
Sprout Social
Sprout Social
Build and grow stronger relationships on social. Understand and reach your audience, engage your community and measure performance with the only all-in-one social media management platform built for connection. Sprout Social is proud to be a leader in usability, customer support and satisfaction, ROI and user adoption. Discover the most robust and cohesive social media business solution, built to scale. Uncover trends and actionable insights from social data to inform marketing and brand strategy. Plan, organize, schedule and deliver content as a team with cross-network social publishing. Streamline social monitoring and improve responsiveness with a unified inbox. Drive strategic decision making across the business with rich social data and dashboards. Real people, real brands, real connection. Customers share why they choose Sprout’s social media management software and solutions.Starting Price: $199/seat/month -
9
CrossEngage
CrossEngage
CrossEngage helps companies build long-lasting, valuable customer relationships. With its unique Customer Data and Prediction Platform brands can easily identify, prioritize, and activate customer audiences. Leveraging AI and predictive CRM, the SaaS solution determines the monetary impact and urgency of reaching out to customers. This yields better and more relevant customer experiences and increases customer lifetime value and ROI. The CrossEngage Customer Data and Prediction Platform collects and unifies first-party data from all sources. Hence, every marketer can determine relevant audiences through the unique power of predictive CRM and no-code modeling. With built-in audience management, campaigns can be targeted to the most valuable customers and data can be activated for engaging cross-channel customer journeys. -
10
OpenWeb
OpenWeb
Unleash Your Community with OpenWeb (formerly Spot.IM). Your top users drive your business. Our complete Community Platform helps you build, segment and monetize your core audience. Recirculating traffic and engaging users automatically translates into pageviews. Areas with user-generated content become monetizeable with advertising. Forget Comments and say hello to our "Conversation". Powered by real-time elements, our Conversation is the lightest in the industry, supports rich-media & emojies and is SEO friendly. User engagement creates data. From sentiment analysis to defining custom audiences, we help you monetize your community. Reduce your human moderation efforts with high-quality, brand-safe conversations. Our machine-learning moderation technology, removes illicit comments, spam and seamlessly integrates with leading security technologies. Identify your core audiences and allow them to connect amongst themselves, with key contributors -
11
Simplify360
Simplify360
Experience and build cross channel relationships and delight customers 50M transactions a month, 10M Bot interactions, 500M sites, 15+ key social networks, 5 key instant messengers – one unified digital engagement platform, and CX first! Our mission is to enable every organization on the planet to make their customers happier. Today, 70 of the world’s 100 most valuable brands agree that we are the secret sauce in creating epic customer experiences. Powering millions of conversation across all non-voice channels, SimplySocial allows for superior customer service with full omni-channel context. Powered by machine learning, superior AI both for agents and customer facing, we are at the cutting edge of conversation management. Simplify360 allows you to send responses, replies, publish messages on multiple messaging platforms like WhatsApp, WeChat, Line, Viber and SMS. Simplify360’s conversation cloud is your one-stop-shop for all non-voice customer service. -
12
Khoros
Khoros
Khoros lets you connect with your customers from the moment you make your first offer to the moment of sale, and beyond. Connect with your customers in their channel of choice, whether that’s messaging, chat, social media, email, SMS, on external communities or your own branded communities - we are there to keep you all-ways connected. We’ve built an AI-powered digital engagement platform you can trust — under your biggest success or worst crisis. With Khoros, you get enterprise workflows that can handle deployment complexity, high volume usage, brand protection and security needs of the world’s leading brands, all backed by an award-winning services team accountable to your success. We are more than a tech vendor. Khoros’ award-winning services, coaching and depth of industry expertise make us the right partner for your long-term success. -
13
GuestTouch
GuestTouch
Refreshingly Simple Reviews, Guest Engagement and Messaging Solution for Modern Hoteliers. Next Generation Reputation Management. Influence your customer’s booking decisions with cutting-edge reputation management: get fresh reviews, collect feedback, improve your online scores, analyze reviews, show off your best reviews on your website with review widget, and respond to your guests’ reviews automatically. Comprehensive Review Responses. Stand out and instill confidence In travelers, researching their next stay with hand-crafted, personalized responses to your online reviews. Guest Messaging Platform. Connect with your customers at all stages of their journey with SMS and even WhatsApp. A multi-channel simple to use communication platform that enables personalized guest experiences, operational excellence, and increased revenue. Fully Automated Chatbot. AI-powered webchat that increases direct bookings. Up to 60% of travel shoppers who book through an OTA -
14
Bettermode
Bettermode
Customizable online community platform to connect, engage, and retain users. Bettermode is a cloud-based online community software empowering the new generation of branded communities. Enable your users to discuss and connect under your brand. Users can write articles, ask questions, submit answers, create polls, upvote, comment, and share multiple types of content. Leverage our highly modular community platform, native integrations, widgets, and API to create thriving customer communities. Enjoy the flexibility of premade templates to visually build your unique community. Fully adaptable to your brand guidelines and navigation structure of the primary site or product. Embeddable widgets to add community experience in the customer journey. Extensive API and app store with 20+ Integrations with leading third-party apps (including Zapier).Starting Price: $49/month -
15
Insticator
Insticator
Monetization tools for publishers. Insticator offers a new way to increase ad revenue and boost engagement by serving your audience more of the content they love. Grow your community and bottom line at the same time. With 24/7 human moderation, impactful ads, and engaging features that will keep your audience on your site, Insticator Commenting is built with both you and your audience in mind. Programmatic advertising enhanced with personalized engagement. Our innovative engagement unit offers free custom content to keep users engaged and on-site longer. Our trivia and poll questions are updated weekly to keep them relevant to your users, as a result, providing you with valuable audience insights. High quality programmatic ad solutions that will drive engagement and revenue. We help publishers increase ad revenue with a variety of ad sizes and engagement tools. In addition, our brand safety and ad blocker defense controls allow for high-quality ad inventory. -
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Viber
Viber Media
Communities on Viber bring people together — Take part in a conversation on any topic you’re passionate about. Our mission is to protect your privacy so that you never have to think twice about what you can or can't share when you're using Viber. Family meeting, group hangout, or yoga class—everything can happen on group chat, video, or voice calls. Take back what you didn't mean to send— from all members of the chat. Be part of public groups with people who share your same passions—from brands to influencers. Communities are the new social and the best way to bring people together. Think group chat, only with unlimited members, more admin control and new conversation features. Call any landline or mobile number in the world, even if they don't have Viber. Buy a Viber Out subscription and start calling! -
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Overdrive
Refractiv
Turn Google Drive and Google Workspace content into web pages automatically. Set up a site in minutes. From simple sites to advanced solutions for business and education. And everything in between. Overdrive integrates perfectly with Drive. Just tell it which content to use and it creates the site structure, navigation and pages at the touch of a button.Starting Price: $5/month/user -
18
Sprinklr Social
Sprinklr
Sprinklr Social is an AI-native social media management platform built for enterprises that need to run their entire social presence from one place. It unifies publishing, scheduling, engagement, and employee advocacy across 30+ social and messaging channels, so large, distributed teams can plan campaigns, build community, and respond to customers without stitching together point solutions. Backed by AI trained on billions of data points across 100+ languages and enterprise-grade governance, Sprinklr Social helps global brands collaborate, stay compliant, and scale their social operations from a single unified platform.Starting Price: Custom -
19
SelfCommunity
Quentral
It’s time to have your own Social Network. Increase users engagement, reinforce brand awareness, improve customer feedback and retention with SelfCommunity SaaS platform. Create your Social Community within your own website and through a dedicated App. Your Social. Be the owner of your Social Network strategy, content and data with a Platform fully customizable to your needs. Your Users. Build an active and engaged community around your brand and values. Engage users around interests and passions. Your Data. Create value through a full set of social and marketing actionable data. Discover more about Your Data Provisioning. Create and grow your Community with all the power of a Social Network. Create Your Social Community within your website. Release a dedicated IOS and Android App. Publish, distribute and manage content. Promote community building and engagement. Increase Reach and Engagement. Promote product, services and other marketing activities. -
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Pensil
Pensil
Pensil is a community-building platform that brings together your audience or customer. Pensil helps you build your own social media platform for your brands with feed, members, group chat, and much more. Available for the web, native iOS, and Android apps, all under your brand. Monetize your community or selected content with an inbuilt paywall. Start subscription as a one-time, monthly, or annually. Host events and live classes on the platform. Record and share them on other platform. An inbuilt video calling option provides a seamless experience for your community members. Users or Brands can build their own custom app as well under their own enterprise plan.Starting Price: $45 per month -
21
whichbox Audience Engagement Platform
Whichbox Media
Your audience and customers have become numb to your ads and your brand messages. They do not want to be ‘targets’, ‘talked at’ or ‘sold to’ anymore. Instead, your customers want open dialogue, personalized brand experiences, acknowledgment that they matter, shared values, input with products, and a connection with your brand’s history and their own. The whichbox® Audience Engagement Platform combines a branded community platform, with a suite of user-generated content tools, community content management, and gamification tools, into one single technology platform delivered as SaaS. It empowers you to focus on building emotional connections instead of struggling with technology. Share what’s truly important to your audience: your history, how “stuff” is made and sourced, and how it can enrich their lives. Your stories are an open invitation for your audience to dream with you, and view themselves companions on your brand journey. -
22
tchop
tchop
tchop™ is an all-in-one platform designed to build and manage branded communities for enterprises, media, and organisations. Combining the best features of social media, news apps, and communication tools, tchop™ allows you to create dynamic, interactive spaces tailored to your audience's needs. With native mobile apps for iOS and Android and a web app, tchop™ enables real-time content distribution, push notifications, community interactions, and secure chats—all in a branded, customisable interface. Engage your team, audience, or customers with easy content curation, user-generated contributions, emoji reactions, polls, and private or group messaging. tchop™ integrates seamlessly with existing tools, making it ideal for internal comms, employee engagement, and audience retention. From powerful analytics to multi-channel support, tchop™ provides a holistic solution for organisations looking to create a loyal, active community in one dedicated hub. -
23
Countable
Countable
As a stand-alone site or integrated with your existing online presence, we build safe, curated sites branded and moderated by you. Transform static content with our engagement features, ranging from polls and user generated videos to direct contact with lawmakers. Such engagement hooks lead to 2.5x more interactions than static sites. They have taken action on causes that range from climate change, social justice, and voters' rights, to health, racial inequality and education. Market your brand through our Causes network and drive immediate ROI. 86% of consumers say brands should take a stand on social issues. Our platform helps you do that, enabling you to support causes through safe and authentic conversations with your audience. Take a stand, curate the content, invite and moderate the conversation. Internal and external participation becomes a habit. Previously fleeting campaigns transition to ongoing engagements for good. -
24
SalesCaptain
SalesCaptain
SalesCaptain is an AI-powered customer experience management (CXM) platform designed to help local businesses attract, engage, and elevate customers through one unified communication and marketing hub. It centralizes messaging from texts, calls, social media, web chat, and payments into a single dashboard, backed with AI-generated communications and follow-up workflows. Features include automated review collection, intelligently filtering and posting positive feedback, plus business listing optimization, smart campaigns for personalized text and email, multi-channel web chat powered by Buk AI, and built-in phone solutions with AI call reception, whisper coaching, transcription, and call tracking. It also offers a customer manager to consolidate customer data and interactions, referral and feedback tools, competition insights, and SmartPages for SEO visibility.Starting Price: $300 per month -
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Hotel Speaker
Hotel Speaker
Hotel Speaker is an AI + human review management solution that helps hotel managers respond to guest reviews across platforms with speed, consistency, and authenticity. By combining advanced natural language processing with multilingual native writers, Hotel Speaker delivers personalized replies aligned with each property’s unique style. Its “Extreme Personalization” approach ensures every response reflects brand guidelines and tone of voice. Beyond reputation management, replies act as a marketing tool, promoting property strengths at the crucial moment before travelers book. The platform centralizes review operations by scanning sites, crafting tailored replies, and automating publishing after approval. Managers retain editorial control and track performance through a dedicated dashboard. With quick turnaround and multilingual support, Hotel Speaker strengthens guest connections, preserves brand voice, and drives incremental bookings. -
26
Insightrix Communities
Insightrix Research
Create inspiring online communities with Insightrix Communities, a leading online community software for brands and organizations looking to co-create with their customers or stakeholders. Insightrix Communities offers market researchers, communicators, and engagement professionals a complete solution to their research and community consultation needs. The platform features robust online community management tools, quantitative research and qualitative research tools, and a best-in-class user experience that is second to none. -
27
Memeni
Memeni
Memeni offers a full suite of engagement and growth tools to help brands and businesses grow their community. With Memeni, a powerful community and customer engagement platform, companies can launch their own mobile app and community. This allows brands to understand their target audience better, collect important customer data and analytics, and develop new opportunities for brand growth. -
28
Lumen by Talkwalker
Talkwalker
Lumen by Talkwalker is a social listening, media monitoring, and social benchmarking platform that helps brands monitor conversations, measure performance, and act on emerging trends. Formerly Talkwalker, the platform provides the same data, reports, workflows, and integrations under its new Lumen by Talkwalker name. It helps organizations track millions of conversations across social, digital, media, and AI channels. Teams can use Lumen by Talkwalker to protect brand reputation, monitor sentiment, benchmark competitors, guide product development, and improve PR and marketing strategies. The platform supports use cases across PR and communications, social marketing, consumer insights, and agencies. Built for brands that need real-time consumer and media intelligence, Lumen by Talkwalker helps teams see what others miss and make smarter decisions faster.Starting Price: $9,600 per year -
29
Hippo
JungleWorks
Hippo is a comprehensive tech suite that helps you improve your marketing efforts and customer experience. Hippo has 2 offerings: - Conversational Support enables you to provide best-in-class customer support with help of Chatbots that can cater to customers' queries and problems 24*7. Live chat through which your agents can solve complex problems and provide a personalized experience. You can now also converse with customers through phone or audio/video calls. - Customer Engagement Automation covers all the marketing aspects of your brand and helps you deliver an exceptional experience throughout the customer journey. You can broadcast messages and campaigns in a ma With Hippo, you get to provide your customers with proactive support and reach them across platforms and channels from a single dashboard. You can engage with your customers on the channel of their choice and provide them with a delightful personalized experience. -
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Social+
Social+
Boost in-app engagement, retention and revenues. Easily add pre-built social and community features to your app. Collect first-party data and unlock AI-powered insights to drive app growth. Add social features to your app in days. With our ready-to-use SDKs, APIs, and UIKits, you can embed the most popular social features in your app or website in no time. Harness the power of your first-party data with AI to enhance your business strategy and unlock new growth opportunities. Maximize your app’s revenue potential while enhancing user experience with our native monetization capabilities. -
31
Rectangled
Isometrica Experiences
Get superfast business reviews, feedbacks and drive more sales for your business with our world's first AI-powered online reputation management tool. Track your business activity with our real-time dashboards We understand every business needs whether your requirement is hands free offline or truly digital we have a solution for you! Garner super fast reviews from your real customers and turn your customers in to brand advocates. Get more responses from your audience with our creative and interactive forms. No coding required! Simple setup and easy to use. Integrate with you in-store POS and let the automation do the work. We understand every business needs whether your requirement is hands free offline or truly digital we have a solution for you. Be the most loved and trusted business in your area with our OR platform. Know what your customers respond to the most and leverage customer insights to drive your business decision making.Starting Price: $202 -
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iLib
iLib
Centralized Review Source Links iLib is a free, AI-powered platform that helps businesses manage their online reputation by curating review links from multiple sources into a single reputation page. The tool collects links to trusted review platforms, centralizing them in one place for easy access. This makes it effortless for businesses to showcase their customer feedback, allowing potential clients to explore all reviews without searching across multiple sites. Building Trust Through Transparency With iLib, businesses can enhance their online presence by providing a centralized hub of review links, promoting transparency and trust. By linking to diverse review platforms, companies allow customers to explore various perspectives, creating a more reliable and authentic brand image. This approach strengthens credibility, making it easier for businesses to engage with potential clients and build long-lasting relationships.Starting Price: $0 -
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Rannkly
Rannkly
Rannkly is an AI-driven software that can manage and enhance online reputation and social media platforms of the business at a single dashboard. It helps to manage, monitor, respond and generate reviews and ratings of the business to leverage their brand. It helps to automate the responses with time-efficient technology. User can also schedule and publish social media posts on all the platforms in a single click. Along with all these features, The all-in-one QR code gives the opportunity to both customer as well as organization to engage with each other with better technological tools. The customer can check the organization's services easily whereas organization can collect and organize customer data efficiently. Customer can check menus, offers and various coupons of the organization whereas organization can manage the customer database easily through a single scan of WhatsApp. Enhance the public engagement with your organization by accepting payments through QR code and connectingStarting Price: $9 per month -
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WorkOutLoud
WorkOutLoud
Imagine a platform designed for business and customer engagements, delivering integrated and business services such as Event Management for virtual and face to face, Surveys, ECommerce, Email Marketing to name a few, that are easy to use and propel your business forward. Connect your company to your customers and your customers to each other with WorkOutLoud. No one likes to lose a customer, but ignoring their need and desire to address their own challenges working with others with similar challenges is not the answer. Lean into your commitment to an improved customer experience that increases customer referrals, generates new business opportunities, while delivering new insights into your customer value. -
35
1440
1440
The Omnichannel Suite for Salesforce Brands. Build experiences once and deploy them on many channels with the only Salesforce Native tool to streamline customer engagement across the entire journey. All of your customer-facing teams will be empowered with new opportunities to monetize while improving customer experience. Meet customers where they are without leaving where you are. Design multi-channel experiences from a single view, and complete your omnichannel management by adding Instagram, Review Channels, TikTok, Support Emails and more. Using Einstein Bots helps to qualify customer information, handle common inquiries and deflect calls prior to agent handoff. Further enrich the customer experience with rich features like images, carousels, emojis, scheduling, location sharing and the automatic two-way translation of messages. Scale personalization across departments and channels by leveraging customer data and order history that already lives in Salesforce. -
36
Social Places
Social Places
Social Places: Considered The New Kid on the Block in MarTech Innovation Social Places is redefining how multi-location businesses connect with their customers. Our robust suite of tools with optional AI assistance, includes Listings & Reputation Management, Impactful Dynamic Local Content, Listening, Local Ads & Data Visualisation, and Bookings - empowers businesses to engage, grow, and thrive at every local touchpoint. With over 440 enterprise clients across Franchising, Restaurants & QSR, Banking, Retail, Healthcare, and Automotive, our tools and insights are designed for all experience levels and built to drive measurable impact across businesses of any scale. Proudly achieving and sustaining a 97% customer retention rate over the last four years, we’ve proven that MarTech doesn’t have to be expensive or complicated. Our mission is clear: a simplified solution to streamline and amplify the power of local engagement, making it effortless and impactful.Starting Price: Based on Location Count -
37
Genesiv
Genesiv
For the businesses who wish to better connect, engage and grow their community. A fully customizable community-building platform that brings the best engagement tools to your fingertips. From custom domains to custom theme colors, Genesiv fully equips you to build your dream community exactly the way you envision it. Genesiv comes with a wide range of different channels to facilitate different types of conversations with your community. From direct message channels to open channels and even to voice and video channels, you will be well-equipped to build a thriving and buzzing community. From disciplining users who misbehave to getting in-depth server statistics on the growth and engagement of your community, Genesiv equips you with all the professional tools you need to really build and grow your community. Whether it is for your inner-circle VIPs or a special channel where you provide product support, Genesiv empowers you to create flexible payment plans your users can subscribe to.Starting Price: $89.90 per month -
38
Reply Champion
Reply Champion
Reply Champion is an AI-powered Google review management tool built for small businesses. It generates personalized, brand-consistent responses to customer reviews in seconds; in over 50 languages. Built-in review request campaigns make it easy to ask customers for reviews, helping businesses grow their online reputation on autopilot. Unlike generic review management platforms, Reply Champion offers HIPAA-compliant response modes for healthcare providers and legal ethics compliance for law firms, making it the only review response tool purpose-built for regulated industries.Starting Price: $10/month -
39
Cacao
Cacao
Cacao is a Google review generation and management software built for multi-location restaurant chains, franchises, and retail businesses. The platform helps brands increase Google reviews across all their locations using geolocated QR technology that automatically redirects customers to the nearest point of sale. This allows restaurant groups and multi-location businesses to simplify review collection while improving the customer experience. Cacao centralizes all Google reviews, ratings, and location performance metrics into a single dashboard, making it easier for operations, marketing, and customer experience teams to monitor reputation across every store. Teams can analyze review trends, compare locations, detect negative feedback, and respond to reviews using AI-powered automation while maintaining brand consistency at scale. The platform integrates with Google Business Profile and POS systems to streamline review generation workflows.Starting Price: $30/month/user -
40
LocalClarity
LocalClarity
LocalClarity is the world's most scalable review and local search listing management platform for multi-location brands and agencies. The comprehensive suite of tools helps clients to build relationships through direct review responses, increase local search traffic, gain insights into customer feedback trends, identify under-performing locations, and discover unique best practices. Programs available for businesses with 10 to 10,000 locations and agencies of all sizes. Core Offering: * Review Management * Local Listings * Local Social * Distributed Reporting * Performance Analytics * Competitor Tracking Distinctive Capabilities: * Bulk listing management * Review Sentiment * Automated Workflows * Generative AI Responses * App & Software Reviews * Language Workflows * Auto ResponseStarting Price: $12 per month -
41
RightResponse AI
RightResponse AI, Inc.
RightResponse AI is an AI-powered review and reputation management platform for location-based businesses, multi-location brands, agencies, and enterprises. Its multi-agent response workflow separates review understanding, safety and risk, theme analysis, approved-message selection, planning, writing, and final quality assurance. Teams can automatically publish responses or require human approval, using approved company, brand, and location knowledge when relevant. The platform also sends personalized email and SMS review requests, aggregates and monitors reviews, turns customer feedback into customizable Voice of Customer insights, analyzes competitor reviews, and tracks Google Maps rankings. RightResponse AI supports multi-location management, Done For You service, agency white-label options, integrations with Google Business Profile, Trustpilot, and Zapier, plus an Open API. Plans begin at $10 per location per month plus usage credits; Core, Pro, and Pro+ plans are also available.Starting Price: $10/location/month -
42
Saint Aura
KraftPixel
Local brick-and-mortar businesses often struggle to acquire consistent customer reviews due to friction in the writing process or language barriers. Saint Aura eliminates this bottleneck by turning customer experiences into instant, polished drafts. When a customer scans a storefront's branded QR code, they encounter a low-friction interface that asks simple questions about their visit. Saint Aura's AI processes these answers in 5 to 8 seconds to generate a personalized review in supported languages. Customers can easily copy, edit, and post the draft via deep links that land directly on the platform's rating page. For customers having concerns, the system provides an automated private feedback routing channel, shielding businesses from public negative reviews by alerting the internal team first.Starting Price: Rs 299/month -
43
ReviewPro
Review Rank
ReviewPro provides a powerful set of tools and processes to help hoteliers with guest experience management. By collecting guest feedback across all key touchpoints in the guest journey, and managing it on one central dashboard, brands can now gain valuable insights into areas where operational and service improvements are needed. By using an AI-driven messaging platform, hoteliers can automate guest communication to respond faster and more efficiently to queries or requests. These tools allow hoteliers to take quick action to fix problems, even while the guest is still on property. Guests insights can be leveraged to elevate the guest experience, boost online reputation, improve rankings on OTAs and TripAdvisor, and increase revenue. -
44
Creatorstack
Creatorstack
With Creatorstack, build a superclub that supports you, grow your brand, and turn your creativity into a true asset on the internet. While creators now have countless tools to build and access audiences, for the most part, they rent them. Anchor your brand with your superclub that supports your growth. Take ownership of your audience and access first-party data to be a truly independent creator. Your audience wants to feel listened to, valued, and appreciated. Interacting and involving your fans can help you learn as much about them as they learn about you, leading to everlasting loyalty. Good engagement rates also lead to more robust brand sponsorships. Unleash your creativity and future proof your business with royalties. Let your top fans support you by investing in your future works. Reward people who support you early with special perks and exclusive benefits while they help you produce great content consistently. -
45
Vista Social
Vista Social
Modern social media management tools for everyone. Expertly crafted social media management tools to help you exceed your goals. Find, collaborate, and schedule content for all your social channels. Visually schedule and preview your social media posts. Build relationships with your followers, and easily manage your social media messages, comments, and reviews in one place. Measure and report on the performance of your social media efforts. Create and customize simple, actionable reports that reveal what’s working and isn’t. Vista Social Listening tools help brands keep track of conversations that matter to them through timely alerts and sophisticated filtering. Strengthen online reputation with review management features such as reporting, alerts, and the ability to respond! Plan and publish to your social media profiles like a pro. Weaponize unique platform features and techniques that will fuel real results! Now powered by ChatGPT!Starting Price: $64 /month -
46
BuddyBoss
BuddyBoss
Sell memberships, courses, and build online communities. We make it easy for you to build on WordPress, the World’s #1 open source platform, giving you the flexibility, control and freedom you need, to create a successful online platform. BuddyBoss makes it easy to share your knowledge and passion, while building your audience and growing your revenue. The platform enables structured training, micro-learning, social learning and gamification for an engaged learning experience. You can also have your own white label mobile app, thanks to the AppBoss integration, so your employees can learn on the go. An online community enables your followers or customers to connect under your brand. Members can connect and engage with each other on topics within forums and groups. This can help you build loyalty, gather feedback, provide more value and keep your audience engaged around your brand. With the AppBoss integration, you can launch your own mobile app.Starting Price: $228 per year -
47
Revuow
Beratics
Revow helps you to create customized and professional responses to each review. The way you respond is more important than the review itself. Your AI front-desk manager to respond to online reviews. Automate your workflows with AI, save time and respond to your online reviews with Revuow. Giving an adequate and customized response is much more important than the review itself. The statistics say that any brand should respond to 40% of their online reviews in order to optimize the conversion of their website visitors to customers. The responses must be formal and customized. The team that developed the Revuow had two clear goals: Increase the revenue of the customer in long term and save costs by freeing the manager to do more creative work. Responding to a review correctly is similar to skating on ice, one mistake can cost a lot to your online reputation. We built a tool that skates for you perfectly.Starting Price: $31.50 per month -
48
Emitrr
Emitrr
Emitrr is a human-like smart receptionist for small businesses. With Emitrr, business owners don’t have to worry about missing customer calls and can focus on their business growth, while Emitrr handles customer queries like booking appointments, quotes, FAQs, and more. A smarter phone system that integrates with your EHR/CRM, resulting in real-time conversion metrics, reduced average handling time with screen pop, and more! Convert customers with web chat that continues the conversation on text, so your patients never have to wait on the web. Most small businesses spend a lot of dollars on building a website, advertising, SEO, and other forms of marketing. In addition, small businesses work very hard to channel these customers to the website and more than a quarter of these web visitors never get converted. Your customers are not tied to a live chat on the web. Convert customers even when they walk away from the web. -
49
Nabble
Nabble
All Nabble apps are naturally embeddable, which means that they can be easily displayed on any web page. All Nabble apps are built with NAML, a scripting language that gives you full control over the app pages. We can help with technical questions related to your Nabble apps, embedding, customizations, NAML language, bugs, and other issues. From now on Nabble users can switch from HTTP to HTTPS protocol. Nabble wants to improve public discussions on the web and provide useful embeddable applications to end-users. This includes forums, user groups, message boards, photo galleries, newspapers, blogs, etc. There are many vibrant discussions in these places, and so are problems such as cluttered UI, broken search, moderation, and cataloging. Nabble wants to be a place where your discussion can grow and be free of these problems. Nabble is absolutely free and will remain free to the users. This includes the end users and webmasters.Starting Price: Free -
50
PinMeTo
PinMeTo
PinMeTo helps leading brands win where discovery happens today: across Search, Maps, Social, and AI Overviews. We combine an intelligent platform with Agentic AI to manage listings, reviews, and social conversations across 100+ networks, turning location data into visibility and trust. As search evolves from bars to AI assistants, our PLACES AI connects your locations into one unified system, guiding your team toward the next winning action. Trusted by 900+ enterprise brands in 130+ countries - including H&M and Starbucks - we ensure every location is found, chosen, and trusted. Founded in Malmö, Sweden, we pair powerful technology with human expertise to help you grow, no matter how the world searches next.
