Sprout Social vs. Viafoura Comparison


Sprout Social	Viafoura	+	+
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About Build and grow stronger relationships on social. Understand and reach your audience, engage your community and measure performance with the only all-in-one social media management platform built for connection. Sprout Social is proud to be a leader in usability, customer support and satisfaction, ROI and user adoption. Discover the most robust and cohesive social media business solution, built to scale. Uncover trends and actionable insights from social data to inform marketing and brand strategy. Plan, organize, schedule and deliver content as a team with cross-network social publishing. Streamline social monitoring and improve responsiveness with a unified inbox. Drive strategic decision making across the business with rich social data and dashboards. Real people, real brands, real connection. Customers share why they choose Sprout’s social media management software and solutions.	About Viafoura is a digital experience company that helps brands activate their audiences through a suite of engagement and personalization solutions, maximizing conversions of unknown to known users. We work with brands to build direct relationships with their audiences, creating the foundation for a scalable first-party data strategy while reducing dependency on social media. Our suite of engagement and personalization solutions — including real-time conversations, custom polls, community chat, ratings & reviews, an on-site community feed, personalized notifications and alerts — engage, convert and retain visitors directly on brands' owned and operated properties. Viafoura’s industry-leading, AI-powered content moderation solutions are customized to support each customer’s unique community guidelines. As a result, customers can scale and streamline their audience engagement and community-building initiatives while maintaining a civil and brand-safe environment.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Agencies and businesses of all sizes that want to improve the value and ROI they get from social media	Audience Online publishers, news companies, lifestyle websites, review websites, and more
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $199/seat/month Free Version Free Trial	Pricing No information available. Free Version Free Trial
Reviews/Ratings Overall 4.4 / 5 ease 4.6 / 5 features 4.2 / 5 design 4.5 / 5 support 4.3 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros & Cons from Real Users Pros The best feature l liked is post-drafting. It gives you the option to schedule content and publish automatically according to time and date. Its UI is very simple. It provides very informative analytics data with great accuracy. Sprout is very easy to use and has a lot of brilliant features like keyword and competitor monitoring. The tool is perfect for planning posts in advance, moreover Sprout Social has a viral post plugin that lets users plan the post on the best time of the day. The UI is amazing and easy to navigate. It does what you'd expect for scheduling and managing social media content — as well as a community as a whole. Their UI was almost as good as their support! They're always available to help. I've used this app for a few different-sized businesses and it's been so helpful every time to get content planned and organized ahead of time. Easy to arrange and update. Sprout Social has enabled us to deliver the best client experience with utmost efficiency and at the same time casually. With Sprout Social's smart inbox, we can review and answer all comments, tags and mentions easily. It is also easy to use and makes it easy to manage multiple accounts under one single platform. Sprout Social's capability we are able to have strategies that are effortless, organized and consistent. Cons Randomly. the linked social account gets logged out, especially on Facebook. Sprout lets us set only 1 timezone; if an agency/company wants to use 2 accounts from 2 different countries then it creates a problem. The price was just too high to keep us on their books — they were flexible at first, but a change in plans wouldn't allow us to stay with them so we found a less expensive solution. The only downfall is the cost. I think that depending on the size of the business it should vary. I have not found anything i dislike about the software. It has delivered all what we expected.
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information Sprout Social Founded: 2010 United States www.sproutsocial.com	Company Information Viafoura Founded: 2012 Canada viafoura.com
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Categories AI Influencer Marketing AI Review Management AI Social Media Management AI Social Media Post Generators Brand Monitoring Employee Advocacy Influencer Marketing Reputation Management Sentiment Analysis Social Listening Social Media AI Agents Social Media Analytics Tools Social Media Management Social Media Marketing Social Media Monitoring Social Media Schedulers Social Networking	Categories AI Review Management Blog Community Customer Engagement Live Chat Review Management
Show More Features Reputation Management Features Campaign Management Gamification Response Management Review Generation Review Monitoring Sentiment Analysis Social Media Metrics Social Media Monitoring White Label Social Media Management Features Automated Publishing Brand Tracking Content Management Customer Engagement Multi-Account Management Multi-User Collaboration Post Scheduling Reporting/Analytics Social Media Monitoring Social Media Marketing Features Analytics Automated Publishing Contact Management Content Management Conversion Tracking Customer Targeting Keyword Filtering Multi-Account Management Post Scheduling Social Media Monitoring Features Audience Segmentation Competitive Analysis Configurable Alerts Customer Engagement Dashboard Impact Scoring Influencer Tracking Reputation Management Sentiment Analysis Trend Tracking	Show More Features Blog Features Analytics Collaborative Writing Comment Moderation File Sharing Group Posting Monetization Tools Post Management Search WYSIWYG Rich Text Editing Community Features Content Management Content Moderation Discussions / Forums Event Management Group Management Ideation / Crowdsourcing Member Directory Membership Management Social Media Management Website Management White Label Customer Engagement Features Analytics Churn Management Communication Management Community Management Content Syndication Feedback Collection Gamification Live Chat Video Content Live Chat Features Canned Responses Customizable Branding Geo Targeting Offline Form Proactive Chat Screen Sharing Third Party Integration Transfers / Routing Website Visitor Tracking Review Management Features Campaign Management Dashboard Negative Feedback Management Response Management Review Monitoring Review Notification Review Request Sentiment Analysis Social Sharing White Label
Integrations Arc XP Bitium Bitly Dataddo Employee Advocacy by Sprout Social HubSpot CRM HubSpot Customer Platform Incises.com Instagram Kleene Rambox Rebrandly Rippling RiteKit SAP Customer Data Cloud Social Media Hammer Sprout Social Influencer Marketing Threads X (Twitter) Zephr Show More Integrations View All 40 Integrations	Integrations Arc XP Bitium Bitly Dataddo Employee Advocacy by Sprout Social HubSpot CRM HubSpot Customer Platform Incises.com Instagram Kleene Rambox Rebrandly Rippling RiteKit SAP Customer Data Cloud Social Media Hammer Sprout Social Influencer Marketing Threads X (Twitter) Zephr Show More Integrations View All 6 Integrations
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