Audience
Online publishers, news companies, lifestyle websites, review websites, and more
About Viafoura
Viafoura is a digital experience company that helps brands activate their audiences through a suite of engagement and personalization solutions, maximizing conversions of unknown to known users.
We work with brands to build direct relationships with their audiences, creating the foundation for a scalable first-party data strategy while reducing dependency on social media. Our suite of engagement and personalization solutions — including real-time conversations, custom polls, community chat, ratings & reviews, an on-site community feed, personalized notifications and alerts — engage, convert and retain visitors directly on brands' owned and operated properties.
Viafoura’s industry-leading, AI-powered content moderation solutions are customized to support each customer’s unique community guidelines. As a result, customers can scale and streamline their audience engagement and community-building initiatives while maintaining a civil and brand-safe environment.
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Integrations
Company Information
Viafoura
Founded: 2012
Canada
viafoura.com
Videos and Screen Captures
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Product Details
Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
In Person
Support
Phone Support
Viafoura Frequently Asked Questions
Q: What kinds of users and organization types does Viafoura work with?
Viafoura works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Viafoura support in their product?
Viafoura supports these languages: English.
Q: What kind of support options does Viafoura offer?
Viafoura offers support via phone support.
Q: What other applications or services does Viafoura integrate with?
Viafoura integrates with: Arc XP, BlueConic, SAP Customer Data Cloud, OAuth, WordPress, and Zephr.
Q: What type of training does Viafoura provide?
Viafoura provides training in the form of documentation, live online, webinars, and in person.
Viafoura Product Features
Blog
Analytics
Supported
Comment Moderation
Supported
Post Management
Supported
Search
Supported
Collaborative Writing
Not Supported
File Sharing
Not Supported
Group Posting
Not Supported
Monetization Tools
Not Supported
WYSIWYG Rich Text Editing
Not Supported
Community
Content Moderation
Supported
Discussions / Forums
Supported
Ideation / Crowdsourcing
Supported
Member Directory
Supported
Membership Management
Supported
Content Management
Not Supported
Event Management
Not Supported
Group Management
Not Supported
Social Media Management
Not Supported
Website Management
Not Supported
White Label
Not Supported
Customer Engagement
Analytics
Supported
Churn Management
Supported
Communication Management
Supported
Community Management
Supported
Content Syndication
Supported
Feedback Collection
Supported
Gamification
Supported
Live Chat
Supported
Video Content
Supported
Live Chat
Customizable Branding
Supported
Proactive Chat
Supported
Third Party Integration
Supported
Website Visitor Tracking
Supported
Canned Responses
Not Supported
Geo Targeting
Not Supported
Offline Form
Not Supported
Screen Sharing
Not Supported
Transfers / Routing
Not Supported
Review Management
Dashboard
Supported
Negative Feedback Management
Supported
Response Management
Supported
Review Monitoring
Supported
Review Notification
Supported
Review Request
Supported
Sentiment Analysis
Supported
Campaign Management
Not Supported
Social Sharing
Not Supported
White Label
Not Supported
