Audience
Brands looking for a complete Customer Engagement platform
About Insightrix Communities
Create inspiring online communities with Insightrix Communities, a leading online community software for brands and organizations looking to co-create with their customers or stakeholders. Insightrix Communities offers market researchers, communicators, and engagement professionals a complete solution to their research and community consultation needs. The platform features robust online community management tools, quantitative research and qualitative research tools, and a best-in-class user experience that is second to none.
Other Popular Alternatives & Related Software
ReviewInc
ReviewInc provides Online Reputation Management and Customer Experience Software. ReviewInc's Reputation Management Software helps your business get more reviews, manage your existing ones, and automate review campaigns. Our customer experience tools are a flexible and automated communication system that tracks every step in the customer-facing processes. With a few easy steps, businesses can create a flexible customer experience to make their business shine.
Learn more
CheckMarket
Enterprise survey software with users in 150 countries.
Conduct insightful surveys and gain actionable feedback! Monitor customer experience (CX), employee experience (EX) and engagement. Close the loop with shareable reports, dashboards, alerts and follow-up tools like text analysis, benchmarks, dynamic text,..
Collecting data is just the first step. The real value lies in the efficiency of reporting. We provide you with real-time reporting so you can spot trends earlier, and get the information deep into your organization in order to improve processes.
After you are done building an insightful report, share it with others. Create different share links, each with different filters, depending on what you want viewers to see all based on your own operational data, hierarchy and organization.
Integrate with Slack, Zendesk, API, CRM & more. Includes unlimited users and works in 49 languages. Clients include L'Oreal, Toyota, Allegiance Bank, Sony, the Government of Canada,...
Learn more
Influitive
Influitive allows you to build a community of advocates and invite your customers, developers, partners, and employees to complete challenges, referrals, product reviews, social media posts, and more. As they complete these personalized challenges—which can be targeted to groups or individuals—they automatically earn points, badges, and levels to redeem professional perks and privileges. Easily visualize and report on all activities completed and the ROI of those activities, while integrating with your CRM and marketing automation platform to guide members through the entire customer journey.
Learn more
Community.com
Community is a trusted conversational marketing channel that connects Leaders—entrepreneurs, small businesses, media companies, and brands—to their Members, all via SMS text messaging.
Community has seen more than 3 billion texts exchanged between its Leaders and their Members, with clickthrough rates of 59% and open rates of 95%.
Texting with your audience converts into action, impact, brand loyalty, repeat sales, and more. Why? Your audience is looking for a connection with humans, not bots—we are focused on privacy and value trust, for you and your audience.
Anything you can send in a text message you can send through Community. Share photos, videos, audio notes, gifs, emojis, links, and text. Our features allow you to segment by age, location, interest, and more.
See why thousands of artists, entrepreneurs, small businesses, and brands use Community to text with their audience. Reserve your number today.
Learn more
Integrations
No integrations listed.
Company Information
Insightrix Research
Founded: 2001
Canada
insightrixcommunities.com
Videos and Screen Captures
Other Useful Business Software
Build Data Resilience - Take the Assessment Today
Is your recovery strategy as strong as you think? Take this quick self-assessment to check your recovery readiness and gain tailored insights. In only 2 minutes, you'll learn where you fall on the recovery readiness scale.
Product Details
Platforms Supported
Cloud
Android
iPhone
iPad
Training
Documentation
Webinars
Live Online
In Person
Support
Online
Phone Support
Insightrix Communities Frequently Asked Questions
Insightrix Communities Product Features
Community
Content Management
Supported
Content Moderation
Supported
Discussions / Forums
Supported
Ideation / Crowdsourcing
Supported
Member Directory
Supported
Membership Management
Supported
Event Management
Not Supported
Group Management
Not Supported
Social Media Management
Not Supported
Website Management
Not Supported
White Label
Not Supported
Customer Engagement
Analytics
Supported
Communication Management
Supported
Community Management
Supported
Feedback Collection
Supported
Gamification
Supported
Video Content
Supported
Churn Management
Not Supported
Content Syndication
Not Supported
Live Chat
Not Supported
Market Research
Compensation Management
Supported
Data Management
Supported
Email / Online
Supported
Panel Management
Supported
Sample Management
Supported
Statistical Analysis
Supported
Survey Management
Supported
Benchmarking
Not Supported
Face-to-Face
Not Supported
Paper-Based
Not Supported
Phone-Based
Not Supported
Survey
Data Analysis Tools
Supported
Email Marketing
Supported
Mobile Survey
Supported
Skip Logic
Supported
Supports Audio / Images / Video
Supported
Custom Survey URLs
Not Supported
Offline Response Collection
Not Supported
Paper Survey
Not Supported
Question Branching
Not Supported
Question Library
Not Supported
Site Intercept Survey
Not Supported
