Audience

Businesses looking for customer engagement software

About Hippo

Hippo is a comprehensive tech suite that helps you improve your marketing efforts and customer experience. Hippo has 2 offerings: - Conversational Support enables you to provide best-in-class customer support with help of Chatbots that can cater to customers' queries and problems 24*7. Live chat through which your agents can solve complex problems and provide a personalized experience. You can now also converse with customers through phone or audio/video calls. - Customer Engagement Automation covers all the marketing aspects of your brand and helps you deliver an exceptional experience throughout the customer journey. You can broadcast messages and campaigns in a ma With Hippo, you get to provide your customers with proactive support and reach them across platforms and channels from a single dashboard. You can engage with your customers on the channel of their choice and provide them with a delightful personalized experience.

Pricing

Free Trial:
Free Trial available.

Integrations

Ratings/Reviews

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Company Information

JungleWorks
Founded: 2017
United States
jungleworks.com/hippo/

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
iPhone
iPad
Android
Training
Documentation
Live Online
Webinars
In Person
Support
24/7 Live Support
Online

Hippo Frequently Asked Questions

Q: What kinds of users and organization types does Hippo work with?
Q: What languages does Hippo support in their product?
Q: What kind of support options does Hippo offer?
Q: What other applications or services does Hippo integrate with?
Q: Does Hippo have a mobile app?
Q: What type of training does Hippo provide?
Q: Does Hippo offer a free trial?

Hippo Product Features

Customer Engagement

Content Syndication
Live Chat
Feedback Collection
Churn Management
Analytics
Community Management
Gamification
Video Content
Communication Management

Live Chat

Canned Responses
Proactive Chat
Screen Sharing
Third Party Integration
Website Visitor Tracking
Customizable Branding
Geo Targeting
Offline Form
Transfers / Routing