Audience

PR teams, communications teams, social media teams, marketing teams, consumer insights teams, agencies, brand managers, product teams, reputation managers, and organizations that need social listening, media monitoring, social benchmarking, audience insights, customer feedback analytics, crisis management, competitor tracking, sentiment analysis, and consumer intelligence

About Lumen by Talkwalker

Lumen by Talkwalker is a social listening, media monitoring, and social benchmarking platform that helps brands monitor conversations, measure performance, and act on emerging trends. Formerly Talkwalker, the platform provides the same data, reports, workflows, and integrations under its new Lumen by Talkwalker name. It helps organizations track millions of conversations across social, digital, media, and AI channels. Teams can use Lumen by Talkwalker to protect brand reputation, monitor sentiment, benchmark competitors, guide product development, and improve PR and marketing strategies. The platform supports use cases across PR and communications, social marketing, consumer insights, and agencies. Built for brands that need real-time consumer and media intelligence, Lumen by Talkwalker helps teams see what others miss and make smarter decisions faster.

Pricing

Starting Price:
$9,600 per year
Free Trial:
Free Trial available.

Integrations

Ratings/Reviews

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Company Information

Talkwalker
Founded: 2009
Luxembourg
www.talkwalker.com

Videos and Screen Captures

Lumen by Talkwalker Screenshot 1
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Product Details

Platforms Supported
Cloud
iPhone
iPad
Android
Training
Documentation
Live Online
Webinars
In Person
Support
Phone Support

Lumen by Talkwalker Frequently Asked Questions

Q: What kinds of users and organization types does Lumen by Talkwalker work with?
Q: What languages does Lumen by Talkwalker support in their product?
Q: What kind of support options does Lumen by Talkwalker offer?
Q: What other applications or services does Lumen by Talkwalker integrate with?
Q: Does Lumen by Talkwalker have a mobile app?
Q: What type of training does Lumen by Talkwalker provide?
Q: Does Lumen by Talkwalker offer a free trial?
Q: How much does Lumen by Talkwalker cost?

Lumen by Talkwalker Product Features

Competitive Intelligence

Competing Product Analysis Not Supported
Website Monitoring Not Supported
Alerts/Notifications Not Supported
Keyword Tracking Not Supported
Social Media Monitoring Not Supported
Benchmarking Not Supported
Trend Analysis Not Supported

Pricing Optimization

Competing Product Analysis Not Supported
Forecasting Not Supported
Market Analysis Not Supported
Price List Management Not Supported
Profitability Analysis Not Supported
Price Optimization Automation Not Supported
Scenario Planning Not Supported
Channel Analysis Not Supported
Multi-Store Management Not Supported
Pricing Analytics Not Supported

Reputation Management

Campaign Management Supported
Sentiment Analysis Supported
Social Media Metrics Supported
Social Media Monitoring Supported
Gamification Not Supported
Response Management Not Supported
Review Generation Not Supported
Review Monitoring Not Supported
White Label Not Supported

Review Management

Social Sharing Not Supported
Response Management Not Supported
Review Monitoring Not Supported
Sentiment Analysis Not Supported
Review Notification Not Supported
Campaign Management Not Supported
Dashboard Not Supported
Review Request Not Supported
Negative Feedback Management Not Supported
White Label Not Supported

Social Media Analytics Tools

Campaign Analytics Supported
Competitor Monitoring Supported
Engagement Tracking Supported
Influencer Tracking Supported
Customizable Reports Not Supported
Multi-Channel Data Collection Not Supported

Social Media Marketing

Analytics Supported
Automated Publishing Not Supported
Contact Management Not Supported
Content Management Not Supported
Conversion Tracking Not Supported
Customer Targeting Not Supported
Keyword Filtering Not Supported
Multi-Account Management Not Supported
Post Scheduling Not Supported