Audience

Public relations professionals, corporate communications teams, social media managers, digital marketers, brand managers, influencer marketing agencies, market researchers, consumer insights teams, reputation management specialists, advertising agencies, and enterprise organizations seeking media monitoring, social listening, competitive intelligence, AI search visibility tracking, influencer management, and marketing performance analytics

About Meltwater

Meltwater is an AI-powered media intelligence, social listening, and public relations management platform that helps organizations monitor brand reputation, analyze consumer conversations, and measure marketing performance. The software tracks news coverage, social media discussions, blogs, forums, podcasts, broadcast media, and AI-generated search responses across global markets. Its AI capabilities analyze sentiment, identify emerging trends, detect reputational risks, and generate automated summaries and reports. Meltwater provides journalist databases, media outreach tools, press release distribution, influencer discovery, and campaign management capabilities. The platform also monitors brand visibility across AI assistants such as ChatGPT, Gemini, Claude, and Perplexity to help businesses understand their presence in AI-generated recommendations.

Pricing

Pricing Details:
Meltwater does not use a fixed public price list. Pricing depends on your team’s needs, coverage requirements, and contract terms.

Indicative ranges start from $10,000/year for Starter, $25,000/year for Pro, and $130,000/year for Enterprise. Final quotes vary by setup. Prices are in $USD.

Integrations

Ratings/Reviews

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Company Information

Meltwater Group
Founded: 2001
United States
www.meltwater.com

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Windows
Mac
Training
Documentation
Live Online
In Person
Support
24/7 Live Support
Online

Meltwater Frequently Asked Questions

Q: What kinds of users and organization types does Meltwater work with?
Meltwater works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Meltwater support in their product?
Meltwater supports these languages: English.
Q: What kind of support options does Meltwater offer?
Meltwater offers support via 24/7 live support and online.
Q: What other applications or services does Meltwater integrate with?
Meltwater integrates with: Audiense, Caliber, Desktop.com, Infodesk, Intelligence2day, Mira, Netino, Data Virtuality, Rippling, Semeon Analytics, Supermetrics, and Videoma Intelion.
Q: What type of training does Meltwater provide?
Meltwater provides training in the form of documentation, live online, and in person.

Meltwater Product Features

Audience Intelligence

Audience Segmentation Not Supported
Social Listening Not Supported
Sentiment Analysis Not Supported
Data Visualization Not Supported
Social Media Analytics Not Supported
Data-Driven Insights Not Supported
Competitive Intelligence Not Supported
AI / Machine Learning Not Supported
Trend Tracking Not Supported
Image Recognition Not Supported
Content Tracking Not Supported
Filters / Search Not Supported

Influencer Marketing

Campaign Management Not Supported
CRM Not Supported
Faceted Search / Filtering Not Supported
Influencer Discovery Not Supported
Payment Tracking Not Supported
ROI Tracking Not Supported
Social Media Monitoring Not Supported

Media Monitoring

Alerts / Notifications Supported
Broadcast Media Monitoring Supported
Content Translation Supported
Dashboards / Reporting Supported
Export Results Supported
Online News Monitoring Supported
Podcast Monitoring Supported
Print Media Monitoring Supported
Social Media Monitoring Supported

Public Relations

Article Author Database Supported
Auto-Update Media Lists Supported
Campaign Management Supported
Clippings Management Supported
Communications Calendar Supported
Contact Management Supported
Digital Asset Management Supported
Direct Mail Management Supported
Email Distribution Supported
Press Monitoring Supported
Press Release Builder Supported

Reputation Management

Social Media Metrics Supported
Social Media Monitoring Supported
Campaign Management Not Supported
Gamification Not Supported
Response Management Not Supported
Review Generation Not Supported
Review Monitoring Not Supported
Sentiment Analysis Not Supported
White Label Not Supported

Social Media Analytics Tools

Campaign Analytics Supported
Competitor Monitoring Supported
Customizable Reports Supported
Multi-Channel Data Collection Supported
Engagement Tracking Not Supported
Influencer Tracking Not Supported

Social Media Management

Brand Tracking Supported
Post Scheduling Supported
Reporting/Analytics Supported
Social Media Monitoring Supported
Automated Publishing Not Supported
Content Management Not Supported
Customer Engagement Not Supported
Multi-Account Management Not Supported
Multi-User Collaboration Not Supported

Social Media Marketing

Analytics Supported
Post Scheduling Supported
Automated Publishing Not Supported
Contact Management Not Supported
Content Management Not Supported
Conversion Tracking Not Supported
Customer Targeting Not Supported
Keyword Filtering Not Supported
Multi-Account Management Not Supported

Social Media Monitoring

Competitive Analysis Supported
Dashboard Supported
Influencer Tracking Supported
Reputation Management Supported
Sentiment Analysis Supported
Trend Tracking Supported
Audience Segmentation Not Supported
Configurable Alerts Not Supported
Customer Engagement Not Supported
Impact Scoring Not Supported