Alternatives to TeamDynamix ESM
Compare TeamDynamix ESM alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to TeamDynamix ESM in 2026. Compare features, ratings, user reviews, pricing, and more from TeamDynamix ESM competitors and alternatives in order to make an informed decision for your business.
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Qualer
Qualer
Qualer is a dynamic asset and service management software designed to automate asset maintenance, service, and calibration workflows and enhance collaboration with both internal stakeholders and third-party service providers. Qualer's secure, cloud-based platform allows users to manage their assets from anywhere in the world with a simple internet connection. Customizable reporting and dashboards help you digitize your workflows and centralize documentation to prepare you for audit. Qualer is 21 CFR Part 11 validated and simplifies audit preparation by minimizing error potential and gaps in compliance strategy. -
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ServiceONE
SII Concatel
ServiceONE is the most complete business management software on the market and offers specific solutions for the six major business areas that, according to Gartner, must meet an ESM solution. The Enterprise Service Manager ServiceONE applies the principles of ITSM to the entire company, creating custom workflows and automating processes. Reduce costs, improve customer service and increase your business productivity by providing intelligence management of your business resources with ServiceONE ESM. Align all business units and intelligently manage the services, assets and spaces of your company. Achieve improvements in your business performance by digitizing and automating your workflows. Use updated data to make strategic decisions and increase the effectiveness in the internal control of your company. Increase of end users satisfaction thanks to greater responsiveness and optimization of business processes. -
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USU IT Service Management
USU Software
USU IT Service Management (ITSM) is your comprehensive software solution covering standard ITSM processes plus additional service areas in your company. Use ITSM as your central tool for enterprise service management across your company and to automate processes across departments. Smoothly manage your complex service processes with a scalable solution that grows with your needs. USU IT Service Management is one of the few ITSM solutions in the world that can boast proven top ITIL® conformity. Rely on the leading ITSM solution that has so often earned the highest possible certification level among internationally recognized organizations. The “made in Germany” ITSM solution that outperforms the majority of tools from international providers! -
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Xurrent
Xurrent
Xurrent is an enterprise service management (ESM) solution for seamless collaboration between internal and external service providers. Xurrent is the only ESM solution that makes it possible for all internal departments, like IT, HR and Facilities, to work together seamlessly with each other, as well as with the managed service providers to which some services have been outsourced. In addition to supporting the ITIL processes, Xurrent also provides fully integrated knowledge management, time tracking and project management capabilities. For enterprise employees, Xurrent is the Self Service app that is always there for them whenever they need some help. Apart from Xurrent's ITSM and ESM capabilities that support the ITIL and KCS practices, Xurrent uniquely supports the SIAM approach. This management approach is becoming increasingly important as enterprises rely on ever-more external providers.Starting Price: $0 per month Freemium -
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E-GENE ITSM
STEG
E-GENE ITSM is a cloud-based no-code/low-code IT service management solution developed by STEG. Built on ITIL best practices, it streamlines core ITSM processes such as incident, request, change, and configuration management within a single integrated platform. With flexible customization tools and powerful automation, E-GENE ITSM helps organizations enhance operational efficiency while maintaining compliance. Key Features • No-code/Low-code platform: Easily configure workflows, forms, and user interfaces without coding. • ITIL-compliant modules: Includes service request, incident, change, and configuration management. • Customizable UI tools: Use built-in Form Designer, List Manager, and dashboard tools to tailor the experience. • Workflow automation: Streamline complex processes and reduce manual tasks. -
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HaloITSM
Halo Service Solutions
Empower your IT team with a single all-inclusive cloud platform, designed for ITIL-aligned service delivery. Transform legacy ways of working into modern intuitive workflows, empowering teams to deliver excellent service to customers and employees repeatedly. Standardize your processes and gain valuable analytics to align IT to the business needs in a single all-inclusive, unlimited ITSM software solution. Centralize your workflows, create a single space for your ITSM software. HaloITSM blends ITIL best-practices with a fresh, flexible approach so you can improve your service management whilst maintaining an outstanding user experience. Customers worldwide across numerous sectors rely on HaloITSM to drive their IT Service requirements. See how they have transformed their daily processes with our case studies.Starting Price: $49 per user per month -
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KloudGin
KloudGin
KloudGin is the only combined, one cloud field service and asset management solution on a single easy-to-use platform. Connecting customers, employees and assets with AI powered access to information on any device. All work in one – KloudGin is the only industry-focused system that eliminates silos and unifies Field Service Management (FSM) and Enterprise Asset Management (EAM) in a single cloud platform. KloudGin’s Artificial Intelligence constantly learns from your daily operations and user interactions to predict future needs and improve your productivity. You work smarter, enhance your processes and increase revenue. Win-Win-Win! -
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House-on-the-Hill Software
House-on-the-Hill Software
House-on-the-Hill Software is built to support you and the people that matter. We provide four interchangeable solutions: IT Service Management, FOI & Case Management, Facilities Management and Customer Service. Our software is flexible, affordable and created with you at the heart. Out-of-the-Box House-on-the-Hill Software is ready for these solutions in the Cloud or On-Site. Pick the solution which best reflects your organization. Deliver a modern ITIL driven service desk with a deep set of tools, automated workflows and a self-service portal. Paperless solution to aid your team with new requests logged by the public via the portal or by email, these cases can then be categorized into types and workflows. Helps your sales team provide high quality customer support. Use data driven decisions from reports and KPIs to continually improve your service.Starting Price: £40 per agent per month -
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Gensys X
SPS
Gensys X is the BSM and ITSM software for service providers and IT departments. On premise or from the cloud, for proactive and predictive IT management of traditional on-premise IT, private cloud infrastructure and hybrid cloud solutions. Gensys X is the fastest to implement, the fastest to commission for use and the most efficient. Gensys X is the number 1 Agile Business and IT Service Management software. Business Service Management (BSM), IT Service Management (ITSM), IT monitoring? Choose the ideal combination with Gensys X. Gensys X supports ITIL processes, including the Service Desk, Service Level manager, 24×7 Support manager. Gensys X is also BSM; the business objectives are primary here. Advanced IT monitoring is the foundation for BSM and ITSM.Starting Price: $500 per month -
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HelpMaster
PRD HelpMaster
We can help your team and your business work smarter and deliver better service both within your company and to your external clients. For small businesses looking for a system to log, track and manage the daily issues affecting your business, HelpMaster has everything you need now, with plenty of advanced features for you to grow into. For enterprise organizations looking to align their maturing support services with the principles of ITIL® and other service management frameworks, you'll find HelpMaster an intelligently designed and powerful tool that will allow you to align your business with ITIL incident management, ITIL Problem Management, Change Management, Knowledge Management and more. Unlock the potential in your support team and business operations and realize the benefits that come from great customer support and effective IT service management. -
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AssetSmart
AssetSmart
Founded in 1971, AssetSmart provides a comprehensive suite of integrated asset management, service management, and material management solutions for aerospace, defense, electronics, manufacturing, and government organizations. AssetSmart is owned by PMSC and is based at 31355 Oak Crest Drive, Suite 100, Westlake Village, CA 91361. AssetSmart has been supporting some of the largest defense and IT integrators for over 30 years. Leveraging forty years of asset management solutions experience, AssetSmart® delivers 360-degree asset portfolio visibility and cross-functional process automation in an integrated, enterprise-class application suite. AssetSmart's LOGMAN™ Logistics Management solution for federal contractors, military and civilian agencies tracks government, company, rented and leased property in a single enterprise commercial web-based software solution. AssetSmart is used by nine of the top twelve largest federal IT contractors to support their FAR/DFARS. -
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ISILOG GROUP
ISILOG GROUP
Save time by relying on our expertise and the richness of our business libraries. Management of the company's whole assets and business processes. Automated processing of all your business processes, 100% codeless and with no development. An essential player in the publishing of software packages in the fields of IT service management, general services and Quality, the ISILOG-ISIWARE Group today brings together nearly 100 employees between Nantes and Paris. With 25 years of experience, the Group now has more than 950 customers and 83,000 users in France and Europe. ISO 9001 and ISO 20000-1 certified, the ISILOG-ISIWARE Group meets the quality requirements of its customers and works to continuously improve their satisfaction. Available in SaaS or License mode, its IWS and NORMEA solutions are NF Software certified, thus attesting to the quality and conformity of their services. -
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Priava
Momentus Technologies
Priava is the enterprise-grade, cloud-based venue booking & event management solution for medium-size and large venues including conference & exhibition centres, corporate meeting rooms, performing arts venues, museums and galleries, sporting venues, caterers, universities, local governments, unique venues and other market sectors. Priava has a global presence and integrates with other popular apps such as NetSuite, Hubspot, Salesforce, MailChimp, Outlook and SAP. Priava is PCI DDS compliant and secures data with SSL encryption. Priava is known for being easy & intuitive to use, and is well-regarded for their helpful, knowledgeable and local customer service. Priava's built-in customer relationship management (CRM) allows users to associate events with multiple contacts. Leads and enquiries can be managed, and reasons for wins or losses can be tracked. The platform includes tools for managing availability, bookings, resources, logistics, customers, catering, reporting, and more. -
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SP Facilities
SP Marketplace
SP Facilities is a next generation SharePoint/Microsoft Teams application that is part of a Digital Workplace. Unlike traditional standalone work order applications, SP Facilities is a complete operational portal that automates facilities and assets, processes, enables staff collaboration, and empowers employee self-service through a MyFacilities portal. SP Facilities includes a full-featured work order system, facility and asset tracking, change management, and preventative maintenance alerts. All related documents, discussions, calendars, and tasks are easily accessible to drive better communication across the team leveraging Office 365 tools. Capture and assign work requests. Assign, track and manage work orders across your entire organization.Manage all types of facilities information, files and documents. Xref with Assets, and Work Orders.Starting Price: $15 per user per month -
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BMC Helix
BMC Helix
BMC Helix is a cloud-native, AI-driven service and operations management platform designed to give enterprises unified visibility, automation, and proactive control over IT services, infrastructure, and business workflows. At its core, BMC Helix integrates IT service management (ITSM), operations management (ITOM/AIOps), asset and configuration management, service-catalog and ticketing workflows, knowledge management, self-service portal/employee workplace tools, and AI-powered automation agents, enabling organizations to manage incident, problem, change, asset, and service-desk workflows in a single consolidated system. Powered by embedded generative and “agentic” AI (BMC HelixGPT), the platform automates repetitive tasks, surfaces insights, groups and clusters recurring incidents for proactive problem management, and recommends or even triggers remediation actions to reduce manual toil and resolution time. -
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]project-open[
Project Open Business Solutions
]po[ EPM keeps track of project plans, project progress, budgets, costs, risks, milestones, and much more. ]po[ PMO is an integrated software solution supporting the administrative and reporting processes in complex PMO environments. It automatically produces executive reports from the information entered by your project managers. ]po[ ITSM is designed to address the specific needs of IT departments and IT service providers, according to ITIL V3 best practices. ]po[ PSA is an integrated solution for companies who need to track and bill professional services to their customers. It allows to track timesheets related to both projects and support services. -
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TeamDynamix ITSM
TeamDynamix
Supercharged ITSM. One platform for service and projects together with enterprise integration and automation. Are you spinning your wheels trying to keep up with the volume of mundane, repetitive service requests? With supercharged IT service management software, you can automate routine tasks and eliminate toil. Drive self-service adoption, triage tickets, easily expand to ESM, automatically resolve tickets for user/group management, onboarding/offboarding, name changes, and more with a single click. IT service management (ITSM) systems are quickly evolving, download this report to understand key drivers for top of quadrant vendors. Use this guide to help you during your selection process. Download the Info-Tech 2022 ITSM Software Quadrant and Customer Viewpoint report to gain a better understanding of ITSM vendor strengths and emerging requirements. -
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Service.Direct
Acknowledge Benelux B.V.
Service.Direct is a flexible Service Management systeem provided as SaaS. It supports ITIL for ITSM, but it is also used in other domains. This SaaS solution provides support for all service management processes. The web application is driven by service contracts (SLA's ) that determine how, by whom, how fast issues should be dealt with. Incidents, service requests, changes and problems are processed by the configurable workflow engine at the heart of the system. Incident classification, team assignment and response/fix times are taken care of. Customers can engage the solution via a self-service portal, providing end user control while ensuring higher data quality of inbound tickets. Service.Direct is developed by the Dutch MSP Acknowledge Benelux B.V. With a long and proven track record, this system is a solid and safe choice for all organizations that aspire to improve service management.Starting Price: €70 per user per month -
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Facil-IT Software
Facil-IT
Facil-IT is a CMMS built for service providers managing maintenance and facility operations across multiple client sites. Built for outsourced facilities management, property services, and field service organizations across sectors such as property & real estate, hospitality & accommodation, healthcare, government and more. By connecting service providers, technicians, and clients within a single system, Facil-IT streamlines work order workflows, improves response times, and provides operational transparency across contracts, assets, and service agreements. Key capabilities and benefits: • Work Order & Service Request Management • Multi-Client & Multi-Site Portfolio Management • Mobile Workforce Enablement • SLA Tracking & Service Performance Monitoring • Reporting & Operational Visibility Learn more at facilit.fm -
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OXARI
Infonet Projekt SA
OXARI is a professional ITSM class ServiceDesk system that is ITIL-compliant and enriched with a toolset needed by IT teams. IMPLEMENTATION BENEFITS: - OXARI is a universal platform that enables implementation of a professional ITSM class system in accordance with the ITIL standard. The system includes tools to facilitate IT teams’ work, and a dedicated set of features designed to manage advanced business processes. - The modular design of the system, combined with a modern user interface, allows you to model any Asset Management, CMDB, ServiceDesk, Workflow, and MDM work logic. - The system can be accessed using any web browser. It also allows you to design all the user interface components by yourself. MULTIPLE CONFIGURATIONS Rule-based management is the main component of the system that ensures configuration flexibility. OXARI allows you to create any number of patterns consisting of specific rules and actions.Starting Price: $7/month/user -
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ServiceWise
TechExcel
ServiceWise by TechExcel is a secure, cloud-based information technology service management (ITSM) software solution that implements ITIL workflow standards and streamlines processes for businesses of all sizes. Configurable and scalable, this software suite for help desk and IT service management offers powerful features that include smart ticketing, events and tasks, forms and surveys, workflow, self-service, SLA and escalations, reporting and analytics, and so much more. -
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ZServiceDesk
ZServiceDesk
ZServiceDesk+ is designed & developed to cater the needs of IT Services Management. Our experts have incorporated ITIL based processes and developed the workflows, which shall help the organization to streamline the IT Support processed. Our unique application architecture makes our application high-performance, highly scalable with most flexible integrations. IT Operations Management is one of the key areas that can affect the whole performance of your organization. Disruption in IT operations leads to direct revenue loss to the organization, hence to manage efficiently, all key elements must be monitored and managed to keep the IT support services uninterrupted. ZServiceDesk is ITIL processes-based ITSM application, designed to use in Enterprise environment. With our unique application architecture, it can meet the scalability, flexibility, availability & higher performance as per the business requirements.Starting Price: $300 per year, per user -
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EV Service Manager
EasyVista
IT has an opportunity to support digital transformation across the enterprise, and an integrated cloud based IT Service Management (ITSM) software tool is paramount to success. In contrast to the old, complex, or simple-but-not-sophisticated service desk solutions, EV Service Manager is a versatile, powerful, and easy way to manage service delivery for your organization. Our Service Manager platform supports even the most complex requirements, while bringing a new level of simplicity, agility, and mobility required to make cloud based IT Service Management (ITSM) software easy to use and easy to deliver. Improve your IT maturity with Service Manager's robust automation engine that includes out-of-box support for the entire ITIL lifecycle, including PinkVerified processes. Our adaptable and smart interface includes the ability to integrate portals, dashboards, and 3rd party apps allowing you to deliver a user experience that provides access to everything important. -
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Aranda Service Management
Aranda SOFTWARE
Aranda Service Management is an IT Service Management (ITSM) software designed to enhance organizational productivity by providing automated service experiences. It is aligned with ITIL 4 best practices and offers a user portal and self-service options, enabling clients to register requests, monitor case statuses, and access a centralized knowledge base for 24/7 self-management. Advanced functionalities include a priority matrix, financial management, approval workflows, import/export capabilities, and satisfaction surveys. It integrates artificial intelligence and machine learning to deliver world-class self-service experiences while reducing support costs. It supports multi-project environments, allowing organizations to manage multiple service areas beyond IT without additional infrastructure. -
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Reflexion CAFM
Lattice Software Solutions LLC
Reflexion CAFM is a comprehensive facility and maintenance management platform that helps organizations manage assets, maintenance operations, service requests, and field teams across multiple facilities from a single system. The platform automates reactive maintenance (RM) and planned preventive maintenance (PPM) workflows, enabling efficient work order creation, scheduling, tracking, and completion. It maintains a centralized asset register with lifecycle history, service records, and cost analytics to improve asset performance and longevity. Reflexion includes a centralized help desk to manage service requests from multiple channels with automated SLA monitoring, escalation workflows, and notifications. A mobile app with offline capability allows technicians to receive work orders, capture photos, update job status, and complete tasks from site. Real-time dashboards and reports provide operational visibility and insights for better decision-making.Starting Price: $50000 -
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Amtel TEM Solution
AMTEL
Reduce mobile and telecom expenses and increase efficiency of mobile and telecom services in the enterprise. Amtel’s solution for mobile and telecom expense management helps organizations eliminate up to 40% of their costs. Get cost reductions in service plans, and streamline mobile and fixed telecommunications operations. Track all mobile and telecom assets across the enterprise with a central repository. An accurate inventory is essential for billing management, monitoring contract expiration, and elimination of unused mobile connections. Enterprise can provide access to site admins to manage their communication services. Location administrators get the insight they need to optimize their department’s cellphone spend. Executive management can view the trends of telecom spend throughout the organization empowering them to control costs. -
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SapphireIMS
Tecknodreams Software Consulting
Make your IT spearhead the digital back-office journey. SapphireIMS transforms your IT operations through our agile and intelligent solutions for IT Service Management, IT Asset Management, IT Automation, and Business Service Monitoring. A fully digitized and automated IT function with ITIL practices paves the way for the rest of the functions to follow. SapphireIMS automates all your back-office operations and brings the ITIL advantages to each function. The Enterprise Service Management breaks down the silos and connects all your functions to operate as one unit. The Enterprise Asset Management solution automates the tracking and management of all your assets – from IT, to non-It, physical to virtual, hardware to software, contracts to entitlements. This delivers savings of at least 40%. The pre-built templates, intelligent automation and alignment to the industry-specific regulations ensure that you get to prioritize and manage all the compliances and risks. -
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ALVAO's comprehensive ITSM platform integrates Service Desk and IT Asset Management, simplifying daily IT operations with digital workflows and no-code automation for incident, problem, change, and release management, as well as IT asset tracking. Data-driven insights enable process improvement and updated asset data will help you to reveal the potential for cost savings. Additionally, ALVAO's unique license model allows you to extend these capabilities to other departments at no extra cost, maximizing your software investment and reducing cost.Starting Price: $3.00/user
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MPulse Facility Management
MPulse Software
MPulse Facility Management Software is a cutting-edge solution that helps property and facility managers with service requests, work order management, asset management, reporting, inventory control, and other maintenance tasks. This solution focuses on the management of infrastructure, space, people, and organization for the administration of buildings that include offices, manufacturing facilities, shopping centers, sports arenas, hospitals, schools, and other types of complexes or buildings. By leveraging MPulse's Facility Management Software, you can easily share data with other departments from human resources and executive administration to purchasing.Starting Price: $3500.00/one-time -
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TOPdesk
TOPdesk
It’s up to you how TOPdesk works best for your organization. Whether it’s processing incoming tickets or collaborating with multiple service teams in one tool. From ITSM and CAFM to ESM and more: we’ve got the flexibility & features to fit any organization. Our software helps you help your customers. But TOPdesk is a lot more than just a service management tool. Our people have been helping organizations around the globe improve their service delivery since 1993. We care about your success, and it’s reflected in our customer satisfaction ratings. We’re here for you every step of the way. Streamline your IT support with easy call registration, effective resource planning and dynamic reporting options. Manage all your facilities services with clear overviews, personal to‑do lists and cleverly designed planners. -
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CRS
Chain Restaurant Solutions
Multi-Unit Operator Solutions. We keep your facilities happy so you can keep your customers happy. Facilities Management. Live 24-hour Help Desk Support for equipment and facility repairs. Vendor Management. Quick invoice and contractor search tools and improved service response times. Work Order Management. Self-dispatching platform for your internal maintenance department. Preventative Maintenance. Centralize all PM and scheduled maintenance contracts and all other scheduled events, including hydrojetting, hood cleaning, OSHA reminders and trash removal contract tracking. Capital Asset Management. Track the lifecycle costs of your equipment and make informed decisions on when to replace equipment versus continuing to repair. Invoice Manager. Paperless Conversion of all bills submitted for R&M services. Once converted, a 20+ point automated & human audit control, checks for billing accuracy. Save time & errors by having us help link our system to your account software -
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Nextbitt
Nextbitt
Nextbitt is a comprehensive asset and sustainability management platform designed to help organizations optimize, monitor, and extend the lifecycle of their physical assets. Built for regulated industries, it combines IoT, AI, and automation to provide real-time visibility into maintenance, energy use, and operational performance. The platform’s modular ecosystem includes asset management, sustainability tracking, and analytics, enabling data-driven decisions that enhance efficiency and compliance. Companies can integrate Nextbitt with existing systems through powerful APIs for seamless interoperability across departments. Its built-in sustainability tools also calculate carbon footprints, manage ESG performance, and ensure compliance with environmental regulations. Trusted globally, Nextbitt empowers organizations to transform infrastructure management into a strategic driver of innovation, sustainability, and growth. -
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Bookitlab
Prog4biz
Bookitlab Core Facility Management Software helps core facility managers to reduce costs, while offering intuitive, yet powerful and highly flexible control over all scientific equipment and services. Bookitlab Enterprise Asset Management solution unites all of your organization's assets under one intuitive platform. Bookitlab Electronic Lab Notebook solution is an intuitive, flexible, highly scalable software solution that combines all your research management works. With Bookitlab Electronic Equipment Access Control you can lock and control any equipment or service inside your lab or institution. Bookitlab LIMS solution offers lab managers and lab users complete control over the request workflow of any work procedure. The user request goes through a dynamic predefined process of confirmation, execution stages, comments, and results. -
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Totalmobile
Totalmobile
Our SaaS software transforms field service management by optimizing and enabling front-line workforces. It streamlines key processes and harnesses innovative technologies to deliver a step change in: - Field service performance – Increased capacity and productivity, reduced costs, higher service levels. - Mobile worker empowerment – Digital insights and tools, lower admin burden, improved job satisfaction. - Management control – Enhanced visibility, more flexibility, compliance assurance and accurate reporting. We have a strong track record working with enterprise organizations across the public and private sectors including local and national government, health and social care, housing & property, utilities and infrastructure, transport and logistics and facilities management. -
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Octopus ITSM
Octopus-ITSM.com
A single platform for IT service management, HAM hardware asset management and all ESM requests for an organization. Octopus ITSM software is an integrated solution for request and asset management on the scale of any organization. By choosing Octopus ITSM software you will be placing user satisfaction at the heart of your strategy for internal services, ITSM and CMMS. Its Cloud architecture and many integration features guarantee a fast, positive return on investment. Octopus ITSM software thus allows you to quickly identify and achieve the required gains to improve your IT team work practices.Starting Price: $60.00/month/user -
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C2 ITSM
C2 Innovations, a Sherweb company
C2 ITSM is an integrated business service management solution (ITSM) that supports and automates your business processes, exceeding customer expectations. Easily manage all types of requests, changes, assets, inventories, tasks and projects within a single platform.Starting Price: $44 per user per month -
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Eden Workplace
Eden Workplace
Software to make desk reservations easier for your team, including assigning permanent and hybrid desks, providing wayfinding solutions for employees, and ensuring your office meets social distancing guidelines. Keep your office safe and secure. Allow visitors to check in, sign NDAs, and print badges on entry. Our software also helps you save time by allowing your employees to pre-register their guests. Make service requests easier to send and track. With Eden Workplace, employees can file tickets for all of their needs and IT and workplace managers can organize and handle tickets in one place. Make meetings stress-free with Eden Workplace’s room scheduling software. Book conference rooms, check in and out of meetings, and integrate meetings with Google Calendar and Slack.Starting Price: $79 per location per month -
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AssetWorks
AssetWorks
Do you manage assets, such as vehicles, buildings and infrastructure? Whether you deal with the assets themselves or the staffing and workflows around them, we believe technology can help. We develop integrated software and hardware, as well as customized consulting services, for asset- and infrastructure-intensive organizations. Our technology and services are designed to help organizations of all sizes manage and maintain their assets, including fleets, facilities, consumables, equipment, property and infrastructure, efficiently and cost-effectively. With a proven track record over 30 years and more than 1,000 customers that span public and private industries, AssetWorks is a leader in understanding and developing solutions to asset management challenges. Our products and services can help your organization increase efficiency, improve data transparency, and reduce overall costs. Let us know how we can help you. -
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Officetrax
Core 7 Technologies
Officetrax is designed to give you the power to organize, schedule, and track your maintenance activities more efficiently. The CMMS helps you turn your real-time data into actionable insights, keeps detailed records of repair and maintenance history, and securely connects you with your team members. Officetrax's Service Provider Management features help your team ensure a job is always done right, on time, and on budget. Source, Hire, Rate: When you need a new Service provider you can search our database for one that works in the trade and location you're hiring in, and then rate your experience with them so that you only work with the best providers. Quickly and easily create, assign, dispatch, and manage unlimited work orders. Set it and forget it: Preventive Maintenance schedules not only let you automatically schedule maintenance, but it helps your assets to last longer and lowers the number of unexpected breakdowns in your facilities. -
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ATSG has taken its own best practices and decades of experience as a managed services provider to create an integrated and automated management platform around world-class people, processes, and technologies. The core of this program is the ATSG IT platform, a comprehensive, integrated suite of IT management applications, tools, business processes, and resources aligned to produce high-quality services, support, and experiences for our customers. Enterprise Information Technology Service Management (ITSM) platform to manage all IT services. This includes following the latest ITIL framework to manage all your service operations, design, and transition, including providing continual service improvement, reporting, and analytics. ATSG services include advanced automated infrastructure management for networks, systems, and storage, along with comprehensive remote infrastructure management capabilities.
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BOSSDesk
BOSS Solutions
BOSSDesk a fully integrated ITIL based Service Desk/Help Desk and IT Asset Management solution available for both Cloud and On-Premise. It incorporates capabilities for ensuring a productive and efficient remote work experience with an award winning user-friendly interface and a powerful Service Catalog. BOSSDesk has been highly ranked by customers for providing an affordable ITSM solution with great user experience, wide range of features, and excellent customer support.Starting Price: $19.00/month -
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Crow Canyon SharePoint Work Order Tracking
Crow Canyon Software
Facilities Departments need to capture, track, and manage service requests and recurring maintenance tasks. Measuring time, parts used, and other costs is important, Tracking equipment usage and staff performance to meet service levels can be a challenge. Crow Canyon’s Office 365 & SharePoint Work Order Tracking System is a simple and efficient way to track and manage facilities requests and work orders. Employees submit requests from a variety of sources (phone, email, web, SharePoint and Office 365). Requests are routed to the right group or individual for work order assignment and fulfillment. Work orders and equipment can be linked to relevant forms, policies, and documentation. The system gives the team the ability to track time, input costs, record work logs, and keep abreast of status changes throughout the process. Robust reporting tools give insights both in real time and for historical work order and maintenance data. -
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BMC Compuware Topaz Connect bridges the IT systems that manage mainframe applications with the modern tooling used to manage non-mainframe applications, eliminating siloes that can disrupt innovation. By connecting the mainframe to disparate platforms in the enterprise, companies can track processes for mainframe applications in the same manner as they do for other hardware and software platforms. Eliminates siloes created by lack of integrated tooling, enabling faster delivery of business value. Maximizes enterprise IT automation by reducing disparate manual processes. Leverages existing IT service management (ITSM) investments. Includes the mainframe in DevOps processes. Enhances process efficiencies. Enables mainframe-inexperienced programmers to manage mainframe code. Connect BMC Compuware ISPW and ITSM solutions such as BMC Helix and Tivoli. Communicate specifics of an ITSM code change to BMC Compuware ISPW.
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iET ITSM
iET Solutions
Building on more than 30 years of industry expertise, iET Solutions, a division of UNICOM® Global, is a recognized global provider of IT service management (ITSM), software asset management (SAM) and enterprise service management (ESM) solutions for mid-size and large enterprises. iET Solutions provides a highly flexible and comprehensive, out-of-the-box software suite. Fully integrated, highly configurable and built to scale, iET ITSM can easily meet any organization’s needs. With additional modules for smartphone accessibility, phone system integration, and entitlement-based software asset management, iET Solutions offers a complete package for continual service improvement. Every business is unique and our suite is built to work the way our customers do. iET ITSM is PinkVERIFY®-certified and supports the ISO/IEC 20000 requirements. -
45
IBM Control Desk
IBM
Enjoy user friendly self-service, automated service management, and seamlessly-integrated, best practice-based service desk capabilities. Managing multi-vendor, multicloud environments has become an increasingly complex task. IBM Control Desk provides the IT service management (ITSM) needed to simplify support of users and infrastructures. It reduces costs and increases satisfaction through self-service, automated service management and integrated, best practice-based service desk capabilities. The Service Catalog and Enterprise App Store allow users to select available services and deploy approved software to their devices without help from IT staff. IT practitioners benefit from best practice-based process automation capabilities, integrated knowledge and problem management, and visibility into asset, configuration and change information. Manage IT services and IT operations in context of business objectives and commitments. -
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MainBoss CMMS
Thinkage
A CMMS software package gives you the information you need to get the most out of your maintenance department. For example, the software can keep track of preventive maintenance schedules, service contracts, problem reports, and material inventories. Managers can allocate people and equipment more effectively; workers can eliminate the headaches of wasted time and effort. For more about the benefits of CMMS, see Why Buy a CMMS? and What's in it for Me? MainBoss is a simple and economical way to reduce your costs and manage your resources more effectively. Problem tracking, work order management, preventive maintenance scheduling, equipment asset management, inventory control, purchasing/receiving, and more. Sophisticated reporting and analysis facilities to give a clear picture of where your time and money is spent. Clear and simple conceptual model reduces your learning curve.Starting Price: $1995 one-time payment -
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Comprehensive facility management system with an award-winning, secure set of proven solutions. Facility managers, service providers, building owners, and tenants all have a vested interest in transparent operations, regulatory and SLA compliance, effective cost management, long-term asset value, and a workforce that creates quality service for tenants and customers. Meet Infor CloudSuite™ Facilities Management, an award-winning, secure set of proven solutions that includes a core enterprise asset management system combined with high-value extension applications. Deployed in the cloud, it's designed for buildings of all types, from public, commercial, and industrial spaces to offices and multi-unit residential buildings.
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ServiceTonic
ServiceTonic
ServiceTonic is the powerful, flexible, easy-to-use, ITIL-aligned Service Desk and corporate service software. A unique automation and service management platform with a high level of configuration without the need for programming. ServiceTonic is the IT Service Management Software, aligned with ITIL, which allows IT departments to improve their internal management and increase user satisfaction, thanks to the use of a multichannel service desk, process automation, and asset inventory management and efficient access to information (KPI) to facilitate decision making. ServiceTonic allows companies to manage all types of requests, petitions, or incidents through its ticketing tool thanks to its powerful functionality, aimed at providing the best support to customers and users. Record any request received thanks to a powerful Multichannel Service Desk (Phone, Email, Mobile, Web, Chat, QR).Starting Price: $20 month -
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AssetOptics
AssetOptics
AssetOptics provides the leading native Force.com enterprise asset management (EAM) solution available on the Salesforce AppExchange. We enable customers to increase productivity, improve net return on assets, reduce operating expenses and reduce operating risk. AssetOptics Facilities, Equipment and Fleet Maintenance for Salesforce incorporates industry best practices for effective asset maintenance. We deliver business process consulting, application training, technical services and project management for AssetOptics EAM and Salesforce CRM. AssetOptics was founded by a former engineering professional who understands the needs of the maintenance management community and a former software professional who knows how to deliver robust, affordable software solutions. -
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sitehelpdesk-IT
Sitehelpdesk.com
Helpdesk software specifically designed for IT support services. Includes all the features of sitehelpdesk for service requests and incident management plus the practical application of other ITIL service management recommended features without slowing your service delivery. sitehelpdesk-IT is designed for an internal support service. Review the features of sitewebdesk if you want to apply the same ITIL disciplines to external customer IT services and support. The Configuration Management Database records are fully integrated in the helpdesk.The Configuration Management Database records are fully integrated in the helpdesk. Decrease the number of incidents by pre-empting and resolving the errors, identifying trends and reporting on them. Manage requests for change (RFC) to the IT infrastructure to minimise the impact of change related incidents. Commit to problem management for resolutions.Starting Price: $800.00/one-time
