Best in class online service desk software. Offer your customers world-class services with ServiceDesk Plus Cloud, the easy-to-use SaaS service desk software from ManageEngine, the IT management division of Zoho. Track and manage IT tickets efficiently, resolve issues faster, and ensure end-user satisfaction with the cloud-based IT ticketing system used by over 100,000 IT service desks worldwide. Manage the complete life cycle of IT incidents, problems, changes, and projects with out of the box ITIL workflows. Create support SLAs, define escalation levels, and ensure compliance. Automate ticket dispatch, categorization, classification, and assignment based on predefined business rules, and set up notifications and alerts for timely ticket resolution. Reduce walk ins and unnecessary tickets by giving your users more control. Enable end users to access IT services through your service catalog in the self-service portal. Help users create and track tickets and search for solutions.
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7SIGNAL
For organizations that rely on mission critical Wi-Fi to conduct business, 7SIGNAL is a cloud-based Wireless Network Monitoring (WNM) platform that continuously tests the wireless network for performance issues – maximizing network uptime, device connectivity and network ROI. Unlike other providers, who monitor the network from the inside-out at the infrastructure level, 7SIGNAL operates on the networks edge, monitoring the “air” and capturing the user experience on the client device.
Modules
Sapphire Eye is a state-of-the-art Wi-Fi sensor developed and patented by 7SIGNAL. Sapphire Eye hardware sensors are installed on-site and are uniquely designed to measure wireless network service quality remotely using cloud-based software.
Mobile Eye is a Software as a Service (SaaS) application developed and patented by 7SIGNAL. Mobile Eye is installed on the end user’s wireless device and empowers organizations to continuously monitor the wireless network from the end point.
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LogMeIn Rescue
LogMeIn Rescue is an enterprise remote support solution for PCs, Macs, and mobile devices, designed to help IT teams deliver fast technical assistance while ensuring secure, reliable sessions for both technicians and end users. Built for small IT helpdesks through to large enterprise organizations, LogMeIn Rescue provides the flexibility needed to remotely support employees and customers and to effectively enable remote work.
LogMeIn Rescue supports seamless access across major platforms and incorporates strong security measures such as permission-based controls, PIN code validation, and 256-bit AES encryption. Its centralized admin console offers streamlined oversight with features like session recording and real-time monitoring, while branding options help organizations tailor the support experience. Trusted globally with over one billion remote sessions, LogMeIn Rescue helps IT teams resolve issues quickly and maintain efficient, high-quality support operations.
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Cryptio
Cryptio is the leading enterprise-grade accounting, tax, financial reporting, and audit preparation solution. It is a complete back-office platform that delivers financial integrity and accountability for businesses in crypto.
Our software helps crypto-native businesses, financial institutions, accountants, and auditors navigate the fragmented digital-asset landscape with confidence.
Cryptio lets you track assets & transactions from DeFi protocols, institutional custody solutions, wallets, and exchanges to construct a complete picture of your digital asset activity.
It streamlines essential accounting and back-office ops, including:
- Importing crypto activity (especially on-chain transactions)
- Auto transaction labeling, cost basis (FIFO & WAC), gains/loss reporting
- Sync transactions to your accounting s
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