Audience
Companies searching for a solution to manage and improve their operations
About Alemba Service Manager
Alemba Service Manager is a highly functional, ITIL-aligned IT Service Management tool with a specific focus on request fulfilment. Backed by 25 years of heritage, Alemba Service Manager enables users to respond quickly to business demands by dramatically reducing time to request fulfilment through automated workflowed integration.
Alemba’s unique pricing model takes into account different levels of participation in your organization, offering an interface for every kind of user.
With a strong consultancy background, unrivalled expertise in the Service Management market, and a strong focus on customer experience, Alemba is ideally positioned to deliver a successful, end-to-end Service Management project within your organization.
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Company Information
Alemba
Founded: 2007
United Kingdom
alemba.com
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Product Details
Platforms Supported
Cloud
On-Premises
Training
Documentation
Live Online
In Person
Videos
Support
Phone Support
24/7 Live Support
Online
Alemba Service Manager Frequently Asked Questions
Alemba Service Manager Product Features
CMDB
Change Management
Supported
Configuration Management
Supported
Data Visualization
Supported
IT Asset Management
Supported
Impact Management
Supported
License Management
Supported
Relationship Mapping
Supported
Device Auto Discovery
Not Supported
Performance Management
Not Supported
IT Asset Management
Asset Tracking
Supported
Audit Management
Supported
Compliance Management
Supported
Configuration Management
Supported
Contract/License Management
Supported
Cost Tracking
Supported
Depreciation Management
Supported
IT Service Management
Supported
Inventory Management
Supported
Maintenance Management
Supported
Procurement Management
Supported
Requisition Management
Supported
Supplier Management
Supported
IT Service
Contract Management
Supported
IT Asset Management
Supported
Incident Management
Supported
Knowledge Management
Supported
Release Management
Supported
Self Service Portal
Supported
Service Catalog
Supported
Service Reporting
Supported
Ticket Management
Supported
ITSM
Asset Tracking
Supported
Availability Management
Supported
Change Management
Supported
Configuration Management
Supported
Contract/License Management
Supported
Dashboard
Supported
Incident Management
Supported
Problem Management
Supported
Project Management
Supported
Release & Deployment Management
Supported
Self Service Portal
Supported
Service Desk
CMDB
Supported
Change Management
Supported
IT Asset Management
Supported
Incident Management
Supported
Knowledge Base
Supported
Mobile Access
Supported
Procurement Management
Supported
Remote Control
Supported
SLA Management
Supported
Self Service Portal
Supported
