Softeligent Alternatives

Canfigure Inc. is the developer of dynamic business software, designed to flex with your business needs. The modular approach of Canfigure is designed to provide solutions that scale for any business size or industry and includes customization capability unlike other competitors. We believe in keeping it simple with easily self-deployable, cost effective, standalone tools allowing you to scale up through a library of well designed modules, growing your number of assets and expanding your user base at a pace that suits you. With out of the box support for all types of assets, Canfigure can be customized to hold information for any type of asset including IT Systems, inventory, facilities, transportation and more. The database schema can be extended via the admin functions with no technical knowledge required. Asset information can include financial data and be used to track important dates such as maintenance history, and linked directly to supporting contract documents.

WinBill by TeleManagement Technologies is a premier telecom expense management software solution. Easily accessible and equipped with a centralized database of information, WinBill provides businesses with an accurate inventory of all vendors, inventory, expenses, and IT services. By leveraging WinBill, you can easily keep track of contracts, effortlessly manage IT budgets, and virtually eliminate late payment fees. Additionally, the solution's flexible reporting tools give users the resources they need to create and schedule reports or have them seamlessly access reporting information through the web to give you total control of your monthly telecom environment. WinBill reduces costs and increases our clients productivity, making you more competitive. Typical clients have $750K+ to $300M+ in annual telecom expense.

If you're looking for an IT service desk solution that's actually simple, turn to Freshservice. A plug-and-play ITIL service desk by Freshworks, Freshservice helps businesses modernize IT and other business functions--without the cost and complexity. Freshservice offers everything teams need for proactive IT service management, including ticketing and asset management, configuration management and enhanced impact analysis, robust incident management functionalities, and more.

Join the thousands of MSPs and IT professionals who use N-able™ N-central® to remotely monitor and manage devices and complex networks. Key features include: • Monitor almost any device, including support for Windows, Linux, and macOS • Gain complete insight across your network and cloud services without the need for extra network monitoring software • Create automated patch management policies to ensure devices are up to date • Streamline your workflow with drag-and-drop scripting in automation manager—no need to write a line of code • Provide remote support across devices and platforms with the integrated Take Control feature • Integrate your existing PSA software or use N-able MSP Manager to manage tickets and billing • Manage security with integrated backup, EDR, AV, and disk encryption • Available as an on-premises or hosted cloud solution to fit your business

Mint Service Desk is a comprehensive and user-friendly software solution designed to streamline and enhance the management of IT service operations within organizations. It serves as a central hub for all IT-related requests, incidents, and changes, enabling efficient communication and collaboration between IT teams and end-users. With Mint Service Desk, organizations can effortlessly track, prioritize, and resolve IT issues, ensuring minimal disruption to daily operations. The platform offers a range of powerful features, including ticket management, self-service portals, knowledge bases, asset management, and reporting capabilities. In addition to its core features, Mint Service Desk also excels in complaint management, offering robust functionality to address and resolve customer complaints efficiently. The platform understands the significance of handling complaints promptly and effectively to maintain high levels of customer satisfaction.

Award winning, easy to use Help Desk software for service departments challenged to do more with less. ServoDesk delivers flexible solutions for all support teams regardless of size incorporating AI. - Manage multiple data channels from one easy to use interface. - Roles based access to tickets. - Email integration with automated ticket creation and acknowledgements. - Feature rich reporting tool and dynamic dashboards. - Customer Portal theme-able by Department / Customer organization. - Powerful but simple to create business rules and workflows to drive automation. Not to mention our market leading support, don't waste time reviewing thousands of documents online give us a call.

VIZOR is an ITIL Certified IT Asset Management solution. VIZOR manages the complete IT asset life-cycle combining network discovery and inventory data with purchase, warranty and maintenance details. Allocation of assets to employees and locations is simplified so you always know exactly who has what. VIZOR audits your network or integrates with tools such as Microsoft SCCM, LANSweeper and Chromebook Admin. VIZOR is completely modular so you only purchase the features you need. Try now for Free.

Asset Infinity is one of the leading asset tracking and management software widely used in various industries by a multitude of brands. It is an asset tracking and management software, hosted on the Microsoft Azure Cloud Services with 99.9% of uptime guaranteed. Asset Infinity facilitates you with Asset Tracking, Inventory Management, Preventive Maintenance, Complaints/Ticketing/Breakdown Maintenance or Incident Management, Depreciation Management, Resource Allocation Management, and User Management to replace old spreadsheets with a new experience of customized software. The tracking of assets with Asset Infinity has become easier than before with barcodes, RFID, NFC, and geographic location to leave an asset trail behind and streamline the auditing processes.

The foundation of the Sakon Platform for Telecom Expense Management, Enterprise Mobility, and SaaS Management is Sakon, the company’s breakthrough inventory engine. Most enterprise TEM efforts fall flat because they lack an accurate, exhaustive, living inventory of network and end-user inventory. Sakon solves that! Sakon Mobile integrates with all mobile data sources to orchestrate employee support, carrier management, and device lifecycle workflows. From sourcing to payment processing, Sakon's Technology Expense Management delivers results on a global scale while making Network Transformation a reality. Sakon’s Network Transformation solution offers a key set of inventory management, program order management, and ROI tracking capabilities which builds upon detailed site-based and cost-based inventory. You can now leverage and extend your ServiceNow platform with Sakon Mobile to provide a complete end-to-end mobility management solution.

Web Tracks by Gritware is a help desk and IT asset management software program. Simple, clean, and browser-based, Web Tracks helps IT professionals easily assign and complete tasks and help desk tickets, track computers, peripherals and software licensing, track IT expenditures, and create reports on help desk, inventory, and purchasing. Web Tracks is offered in two editions: Standard and Enterprise.

SolarWinds Service Desk, formerly Samanage, offers an enterprise level service-desk and IT asset-management solution for IT, HR, or Facilities professionals that need a clear and intuitive system to help manage requests. Also, the fully customizable platform allows users to collaborate on challenging tasks and share ideas with the use of the in-app 'whiteboard'. Business can use SolarWinds Service Desk to Manage Hardware and Software, Organize and Manage Licenses and Contracts, Detect Risks, Keep up-to-date with License Compliance, and much more. Simply said, SolarWinds Service Desk is the solution that understands what it takes to manage the services in your organization successfully. Deliver world class service to your employees and minimize the impact incidents have on your business operations. Keep track of every asset to ensure employees are equipped with the tools they need to get their work done.

The scope of IT-related activities has exploded in recent years, making it tough to track expenses from various mobile, telecom, and cloud vendors. Our scalable platform seamlessly gathers data from disparate systems across multiple streams and displays it in actionable dashboards. brightfin makes it simple for organizations to understand the business outcomes being impacted by IT expenses and to reframe IT costs to the most valuable investments. Our mission is to empower IT and Finance professionals through easy-to-use solutions that improve efficiencies, reduce spend, and provide deep insights that maximize technology investments. Track expense, work smarter, and optimize IT resources. Many organizations are challenged by an increased reliance on technology and a consistent need to reduce IT budget. As teams grow, so does the amount of mobile devices, fixed line costs, and cloud expenses.

One of the most complicated parts of a telecom network is mobile and wireless management. With our experience and tools, you can now handle it with ease. Constantly changing plans, service offerings, and devices create an impossible-to-manage situation—that’s where we come in. Our Portal is a cloud-based telecom management system to view and track your mobile inventory all in one place. View your entire inventory of lines that are linked to your account. Maintain an accurate inventory with an automatic monthly secure transfer of your HR Data. Create tickets for upgrades, ordering new lines, transfers, cancellations, and suspensions. An actionable overview of savings, in-flight tickets, top data users and more. Track your wireless contracts and leverage our industry expertise to get the best renegotiation possible.

Reduce mobile and telecom expenses and increase efficiency of mobile and telecom services in the enterprise. Amtel’s solution for mobile and telecom expense management helps organizations eliminate up to 40% of their costs. Get cost reductions in service plans, and streamline mobile and fixed telecommunications operations. Track all mobile and telecom assets across the enterprise with a central repository. An accurate inventory is essential for billing management, monitoring contract expiration, and elimination of unused mobile connections. Enterprise can provide access to site admins to manage their communication services. Location administrators get the insight they need to optimize their department’s cellphone spend. Executive management can view the trends of telecom spend throughout the organization empowering them to control costs.

Richdesk is a help desk & asset management software solution. Prioritize and assign tickets to the right agents, quickly organize ticket queues, capture resolutions for knowledge sharing and service improvement. Help staff and customers to help themselves with workflow-driven guidance, on-line knowledge, service catalog and resolution status. Automate simple help desk tasks such as ticket triage, agent assignment, team notification, SLA alerting, ticket templates and canned responses. Upload, track and manage any category of asset using customizable configuration item styles, asset maintenance and service history. Agent, team and customer stats, one-click export from ticket queues and asset lists, inbuilt dashboard and report generator. All the service management features you need, all in one place. Self-service portals that reduce repetitive calls. Fully-integrated asset management.

Upland Cimpl is a cloud-based, multitenant telecom and IT expense management solution that enables organizations to better manage their Enterprise Digital Footprint™, which includes complex inventory, cost, and usage of IT, telecom, wireless, and cloud services. Cimpl's software-as-a-service platform brings together actionable data analytics and automates business processes to ensure optimal ROI on technology assets. By freeing resources through automation, and streamlining the management of both assets and spending, organizations and their employees can measure, manage, and align consumption at scale.

UTR’s TEAM service provides the industry’s best solution for telecom vendor bill management. UTR’s service will take-over the vendor bill collection activities while automating the invoice management process; that will result in a reduction of your resources by 70%. The benefits associated with UTR TEAM services are well documented and include: elimination of late fees, catching billing errors month 1, optimizing wireless billing plans, organization of billing data, automating manual activities such as charge reconciliation, inventory management updates and service order provisioning. UTR’s software technology and managed service delivery process allows us to create the exact package to fit your expense and asset management needs.

Our telecom expense management software can reduce the complexity, manual coding and overall costs related to all of your telecom expenses. It simplifies the bill paying process while saving your company money. It gives clients a full overview of the last 6 months of their telecom expenses and usage, including total spend, service maps, inventory tracking, as well as individual & departmental usage. You are easily able to approve payments, purchases and disputes through our convenient client portal. Our web-based telecom expense management software proactively helps to reduce costs via automation and in-depth analysis. Combing this remarkable software with our experienced account managers allows us to identify and implement abundant savings efficiently and effectively. This ultimately results in very high ROI for clients.

Enable any business to launch branded mobile experiences. Resell mobile plans for connected devices & manage user subscriptions like an MVNO. Track wireless spending globally & deploy IoT/consumer eSIM mobile plans in one app. Level up your WEM (Wireless Expense Management) services with automation & AI. Save up to $500 annually per line with existing contracts. Procure new mobile plans from 15+ operators across the globe. Remotely manage lines with pre-built operator integrations. Seamlessly manage all your devices, services, and plans in a single place. Robust and flexible API-based solution to support your innovation. All the stuff you’d expect like great dashboards and reports, but way more to satisfy even the most demanding of cost-control and proactive budget management needs. Designed from the start to minimize manual handling, our TEM system automates the procure-to-pay journey and readily integrates into existing business systems.

Though the cost of voice communications has significantly decreased, the overall budget of the Digital Workspace continues to increase due to the proliferation of communication channels available to employees and of increased data consumption. To overcome this challenge, companies must understand their expenses and control their telecom budgets. This is a complicated task, due to the significant number of vendors and the complexity of billing. With mytem360, the CIO has control of the budget and can anticipate changes, modify contracts, and at the end of the day, realize significant savings, both in contract management and processing of multiple invoices. The financial module of mytem360 provides data essential to the regular auditing and optimization that any company should undertake. Allocation of expenses in keeping with actual usage. Integration and review of electronic vendor invoices.

The Costmediia Telecoms Expense Management Solution consists of a web enabled bureau-based service that enables clients to more effectively manage telecommunications assets and billing. The solution delivers a central inventory management system for a wide range of services and equipment. It is multi-carrier and multi-product capable. E.g.: Mobile Phones, Fixed Line, Data Services, Laptops, PDA’s etc. CMS includes a sophisticated database of corporate reporting structures, user lists and managers that enables detailed reporting. The monthly management reports provide a tool for identifying trends in spending, exception reporting and import into your general ledger system. CMS performs allocation of billing charges to cost centres and integrates to customer Accounting systems. Each month the system will generate and send, via email, reports targeted at business unit managers, cost centre managers and end-users of phone services.

Powered by artificial intelligence, Tangoe One is a comprehensive platform to simplify, manage, and optimize your IT spending across telecom, mobile, and cloud technologies. With overarching insight into your technology expenses alongside deep visibility into your service usage, Tangoe One allows you to cut costs, drive efficiencies, and achieve financial predictability. Streamline financial management leveraging the largest ecosystem of global carriers and a broad range of integrations working with your business systems. Monitor cost and usage spikes, make projections, and retrieve critical insight into trends helping to streamline spending and right-size programs with confidence. Deliver the right information to business line managers to better track overall spend, bringing greater transparency and visibility across the organization.

The best and most comprehensive IT Help Desk running on SharePoint, Office 365, and Teams. Used by organizations around the world! Keep your staff focused on their jobs by resolving hardware and software issues quickly with minimum downtime. With the right tools and features, IT support teams become more efficient while improving service quality to employees and customers. Utilize the Office 365, Teams, & SharePoint platforms for detailed tracking of IT-related requests and efficient queue management. Resolve tickets quickly, reduce downtime, and increase end-user satisfaction. Lower your operational costs while keeping your staff productive and focused on their work. Users can use email, web, portals, bots, texting, and more to contact the help desk. Mark Reports & Dashboards that give both an immediate and historical view of Help Desk status. Asset Tracking, maintenance, upgrades, replacements, support.

USU IT Service Management (ITSM) is your comprehensive software solution covering standard ITSM processes plus additional service areas in your company. Use ITSM as your central tool for enterprise service management across your company and to automate processes across departments. Smoothly manage your complex service processes with a scalable solution that grows with your needs. USU IT Service Management is one of the few ITSM solutions in the world that can boast proven top ITIL® conformity. Rely on the leading ITSM solution that has so often earned the highest possible certification level among internationally recognized organizations. The “made in Germany” ITSM solution that outperforms the majority of tools from international providers!

assyst helps you make sure your people have the technology, support and know-how they need to stay productive. Web and mobile access to services and support, any time, any where, any device. Digital service management tools help you support home working at scale. Free up 30%+ of your support capacity with an intelligent service desk chatbot. assyst is a ready-built app for managing IT Services without the complexity and overheads associated with ITSM platforms such as ServiceNow and BMC Remedy. assyst gives you complete visibility, governance and control of IT investments and the business value they provide, Manage assets and automate processes to create more business value in a complex physical and virtual IT landscape. Intelligent ITOM technology takes the legwork out of managing a dynamic portfolio of IT services in the face of accelerated change.

Manage1to1 is a cloud hosted solution designed for K-12 to manage data generated from your 1:1 deployment. Help Desk, Asset Management, User Management, Incident Tracking, and a full Billing Suite allow you to get a handle on where your deployment is and the associated costs. Reporting, Invoicing, and Detailed Statistics give you a comprehensive view into your deployment.

GLPI is an incredible Service Management software based on open source technologies. It helps you plan and manage IT changes in an easy way, solve problems efficiently, automate your business processes and gain control over your IT infrastructure. Key features of GLPI: 1. Service Desk 2. Asset management and automatic inventory 3. Rationality for data quality control 4. Administrative and financial management of assets 5. Software inventory and licences management 6. Knowledge and frequently asked questions 7. Statistics and reports 8. Profound integration 9. Android-based devices inventory

Help Desk for Managed Service Providers. Customer Service and Device Management. Managed Service Providers (MSPs) are faced with monitoring and servicing increasingly large and complex IT infrastructures. Clearly, automating these processes, as much as possible, helps to minimize any downtime of the customer’s infrastructure and reduce inconvenience. Just providing a Help Desk portal to customers is no longer sufficient to be competitive in the market; a complete tool is needed to manage the different aspects of a Service Provider’s business. Thanks to our IT Asset Management, you get a complete and unified view of the devices managed at your customers’ location; their infrastructure, such as IP addresses, subnets, network devices, of installed software and operating systems. The Service Desk tool allows you to manage contracts and deadlines, as well as respect SLAs. You can also involve salespeople to inform them of the client status.

C2 ITSM is an integrated business service management solution (ITSM) that supports and automates your business processes, exceeding customer expectations. Easily manage all types of requests, changes, assets, inventories, tasks and projects within a single platform.

Best in class online service desk software. Offer your customers world-class services with ServiceDesk Plus Cloud, the easy-to-use SaaS service desk software from ManageEngine, the IT management division of Zoho. Track and manage IT tickets efficiently, resolve issues faster, and ensure end-user satisfaction with the cloud-based IT ticketing system used by over 100,000 IT service desks worldwide. Manage the complete life cycle of IT incidents, problems, changes, and projects with out of the box ITIL workflows. Create support SLAs, define escalation levels, and ensure compliance. Automate ticket dispatch, categorization, classification, and assignment based on predefined business rules, and set up notifications and alerts for timely ticket resolution. Reduce walk ins and unnecessary tickets by giving your users more control. Enable end users to access IT services through your service catalog in the self-service portal. Help users create and track tickets and search for solutions.

Alloy Navigator is an all-inclusive IT Service & Asset Management solution that provides thoughtful answers to your toughest IT challenges. At its core, Navigator comes with a powerful workflow process automation engine fortified by an intelligent interface that automatically creates meaningful relationships between the data that matters. Covering several IT disciplines ranging from Help Desk, Inventory & Knowledge Base Management to ITIL-driven standards such as Change & Configuration Management, Alloy Navigator is the perfect solution for small, medium and enterprise businesses who strive to achieve the highest levels of productivity.

Jira Service Management (formerly Jira Service Desk) empowers Dev and Ops teams to collaborate at high-velocity, so they can respond to business changes and deliver great customer and employee service experiences fast. Tune Jira Service Management to meet your unique needs. Empower every team, from IT to HR to legal, to set up a service desk quickly and continuously adapt at scale. Deliver great service experiences fast - without the complexity of traditional ITSM solutions. Track work across the enterprise through an open, collaborative platform. Link issues across Jira and ingest data from other software development tools, so your IT support and operations teams have richer contextual information to rapidly respond to requests, incidents, and changes. Deliver more customer impact while managing risk. Accelerate critical development work, eliminate toil, and deploy changes with ease, with a complete audit trail for every change.

KACE® by Quest supports your unified endpoint management (UEM) strategy by helping you discover and track every device in your environment, automate administrative tasks, keep compliance requirements up-to-date and secure your network from a range of cyberthreats. Discover, manage and secure all your endpoints from one console as you co-manage your traditional and modern endpoints, including Windows, Mac, Linux, ChromeOS, and iOS and Android devices. KACE is a Unified Endpoint Management solution that offers a single point of control for managing IT systems across the entire organization, inside or outside your network. This comprehensive solution takes the stress out of keeping devices secure and compliant so you can do more.

Our telecom expense management and connectivity solutions enable organizations to connect, manage and integrate any device and network on a single platform. It's labor-intensive and difficult to keep telecom expenses in check. We fix that with no out-of-pocket cost to your organization. Our managed mobility solutions create efficiencies, lower costs and free up internal personnel to focus on high-value projects. We aggregate MNOs and MVNOs to provide single and omni-carrier solutions that ensure resilience and maximum uptime. Advantix SmartSIM connects SIM-enabled hardware devices to multiple cellular networks via intelligent carrier switching. There is no need to choose a carrier or worry about wireless signal strength based on location. Our Telecom Lifecycle Management (TLM) platform integrates directly with carrier systems through their APIs.

The Novo ShareNet Operations Management system is an easy-to-use, highly flexible web and mobile cloud-based software solution designed to help organizations streamline their operations. ShareNet apps combine to create powerful solutions for Asset Management, Work Order Management, Municipal Management, Customer Support and more. Track, Share and Report on the ShareNet Platform! ShareNet apps combine to create powerful solutions for Customer Support, IT Help Desk, Asset Management, Maintenance Management, Municipal Management, Knowledge Management & more. Track whatever information you want in each ShareNet App. You can even attach documents or photos to your records. Video Tutorials and User Guides help you quickly learn how to use ShareNet Platform Apps. Consistent User Interfaces allow you to easily go from using one app to another. Increase visibility of work performed, deliver 24/7 citizen support and keep the public informed with our powerful municipal software.

A complete Unified Infrastructure Monitoring Suite for IT, Networking and IoT devices powered by AI. Powered by AI, Infraon IMS offers you a platform that provides precision monitoring, detailed insight and rapid troubleshooting for heterogeneous IT Infrastructure across enterprises of all sizes. Gaining real time reports and alerts on application and network performance on a single platform enables teams to collaboratively troubleshoot performance issues and proactively ensure top-notch service quality. Change from manual to automatic and simplify your IT tasks to skillfully manage all devices across multiple data centers from a single location. Equip IT workforce to seamlessly troubleshoot issues and ensure service excellence anytime and anyplace. Download, baseline and actively track any configuration changes in your network devices with color-code highlights, instant notifications and approval settings.

Valubill automates the technology-spend lifecycle, providing full transparency and complete control from procurement to payment to optimization. Our deep experience and relentless pursuit of innovation make it easy to manage resources, save money and streamline daily operations. Valubill allows you to fully oversee telecom inventory, contract, and costs, allowing for better planning and system optimization. Included are the tools for total telecommunications management; cost savings, recovery, and avoidance, inventory management, invoice/payment processing, wireless procurement, budget, and forecasting, etc.

Leveraging Azure, Solve(X) employs advanced machine learning and AI to interpret your carrier contract to maximize your discount and avoid penalties. Through tailored APIs, it directly implements savings with your wireless carriers. In addition, OneSYNC seamlessly integrates with your MDM, help desk ticketing, asset management, carrier portal, HR, and ERP systems. This comprehensive integration automates further cost reductions, asset management, and data integrity maintenance.

Telecommunications Expense Management or Telecom Expense Management (TEM) is not something new: most companies do it. However, many companies audit telephone bills and consider it TEM. It is broader than that and Navita Connect has a complete module of features to professionally manage your telecommunications resources, bringing the greatest possible return to your organization. The management of telephony or telecom contracts implies the registration of all relevant information of the contract such as: validity with start and end date, negotiated rates, services included, limited or unlimited service packages, etc. He is the one who warns you when the contract is getting close to expiry so that a trade can start before expiration. Invoice payment management is important for large companies, as the high volume of invoices complicates management and late payments can generate costs with fines and interest, in addition to service interruption.

Increase operational efficiency through our expense, payments, orders, and asset management solutions ManageRight and PayRight. Our expense management platform, ManageRight® can be used to manage your entire telecom infrastructure with all its diversity of assets and expense types. Technology advancements make your current infrastructure obsolete. We can help you re-negotiate your vendor contracts for a better price point, given the obsolescence. We can help you upgrade your infrastructure to achieve a leaner cost-of-ownership and better service performance for your end-users. Telecom and Utility services are priced in a market that changes rapidly. Our knowledge of market prices brings to savings for you. We can research the vendors and services for you as well as conduct a procurement process for you.

eXprts is a lot more than just an invoice processing and expense management system. We complement a core system based on a fully-automated invoice processing, validation and audit engine, with numerous integrated features that will provide your company with a full medicine chest for your company's wireless management headaches. eXprts includes a battle-tested Web 2.0 procurement portal, which integrates into your existing approval systems and business processes. When devices arrive on site, our arrival and inventory tracking tool provides the safeguards that ensure that your commitments to end-users are being met, you can even maintain your own device pools to cut procurement time to hours instead of days. Our comprehensive package of software and services for managing Market Data entitlements, inventory, and invoices provides a single provider solution for simplifying the dizzying complexity of procurement, management, and cost control in the area of market data.

Fastlane Software is pleased to present the 'BillView' solution to Telecoms management. The BillView solution is a combination of specialist bill integration software and industry expertise focused on providing the highest standards in bill reporting and analytic consultancy. Billview is a comprehensive online telecommunication asset management and bill reporting service that enables organizations to manage all aspects of their telecoms inventory, usage and expenditure. We offer a range of analytic reports and services to assist in evaluating, understanding and benchmarking your organization's telecommunications costs and inventory. Telecommunication billing is complicated. Collate the information needed to ensure you're being charged for only what you should, at the rates you're expecting. With extensive experience and a dedication to telecommunication billing solutions, you will find no better partner to work with.

zLinq helps IT teams solve their three biggest communications challenges – wasted spend, wasted time, and strategic technology management. IT teams are under increasing pressure to balance communications innovation while mitigating security and compliance risks and supporting hybrid environments. Working as an extension of your team, we take on the administrative tasks associated with voice and data assets, MACDs, contracts, credits, and billing errors, all tracked in real time in our customer dashboard. Our advisory service engineers help you define your technology requirements, and manage the procurement, implementation, and ongoing optimization of your strategic voice and data initiatives. On average, zLinq customers recover 13% of their telecom spend within one year and realize a 171% return on investment throughout the lifetime of their contract.

Technology Expense Management – your entire data set in one, consistent, normalized, and consolidated application. Telsphere enables access to and analysis of carrier data to improve and optimize decisions and performance across your enterprise services. Telsphere provides you insight and foresight to your contracts to insure that your capacity planning is accurate. Our platform also centralizes all of your contracts into one location for ease of use, tracking, and adhering to service levels. By consolidating your inventory, Telsphere provides you with full visibility into your entire enterprise and allows you to drill down to single device units. Our inventory management allows you detailed control over all of your assets. Telsphere takes a comprehensive approach to optimizing and streamlining your invoice process by automating the data load process, optimizing Accounts Payable, and reducing manual intervention and errors.

Clearview by Valicom is a robust telecom expense management (TEM) software that helps businesses manage voice, wireless, and data environments. With Clearview, organizations can gain greater visibility into their telecom usage, reduce risk, and control costs. The platform is scalable, full-featured, integrates with Accounts Payable systems, and can be used as a standalone solution or paired with other professional telecom management services.

With AVM you will gain greater control over your vendors, inventory, and costs. AVM will enable you to be more effective and use fewer resources. You will save time and money with more effective telecom expense management. Built with industry-standard enterprise technologies, AVM is scalable for the largest implementations. With an architecture designed for multiple currencies and languages, AVM is an ideal choice for the largest multinational companies with complex requirements and global operations. Most telecom management software is designed for a specific task such as wireless cost optimization or invoice processing. The AVM platform enables you to manage all telecom costs from the same application. Since 1995, Avema has been helping companies get the most out of their telecom budget by helping them manage carrier expenses. As the quantity and usage of wireless devices continue to explode, make sure that your company is on top of the usage trends and is able to manage the change.

Avoid costly oversights, improve staff productivity, and increase process efficiency by ensuring telecom expense management best practices with eXsight. MTS' Technology Expense Management (TEM) eXsight offers businesses the ability to take control and get greater visibility of their voice, data, and wireless services usage, assets, and policies. eXsight covers procurement management, asset management, invoice management, and dispute management and recovery.

Bruin helps you transition your telecom, data and wireless services when business needs change. Control your spend on telecommunications. Bruin provides detailed insight into phone, data and software expenditures across vendors. Save money by eliminating unneeded accounts and rightsizing your plans. Investigate any ledger entry. Unify your telecommunications device management from ordering to support. Bruin enables full vendor integration, ticketing and employee profiles. Add new locations with ease including bundling and one-step setup. Is your current expense management software underperforming? We hear this time and again. You've invested significantly in capturing your billing data, but things have changed. You're not seeing the right information. The savings are dwindling. Or it's simply too hard to use. The growing complexity in telecommunications continues to push businesses to evaluate TEM software as a way to control costs.

The VI Service Desk is an IT Help Desk system built exclusively for HCL Notes/Domino®. It integrates seamlessly, giving you the highest ROI and lowest TCO. Create a Service Catalog with the Incident, Problem, Change, and Request Management processes or start using the VI Service Desk as a traditional help desk ticketing system and turn on features as you grow. Our new SLA Engine allows you to define start, pause, and stop conditions for SLAs based on ticket conditions. Define SLA Milestones based on a percentage of the expired SLA duration to automatically send notifications to the appropriate personnel. Implement the VI Service Desk on a global scale as a central web-based application, a replicated Notes application, or both. Access the application through the Notes client, all major browsers, iPad, and other mobile devices. Utilizing proven Domino security features, the VI Service Desk allows for security configuration based on user, group, and roles.

Kansoly is a source to pay telecom expense management management platform for business. Using Kansoly makes buying fast and delivers control for your mobile, fixed line, and data. Create a single file of telecom invoices received. Simplify your AP processes. Assign cost centre codes and distribute reports automatically. Creating cost control ownership. Uncover savings and reduce maverick use. Increase your telecom cost reduction. Test the whole market for your telecom requirements. Kansoly writes telecom RFPs, invites suppliers, and evaluates their pricing. Completing the tender process in the cloud while delivering you real savings. Invite telecomsuppliers and complete your analysis in the cloud. Message suppliers your decision and exchange contracts with winner.