+
+

Related Products

  • Datagate Telecom Billing
    12 Ratings
  • Cadebill
    1 Rating
    Visit Website
  • ShareMyToolbox
    41 Ratings
    Visit Website
  • gPanel
    69 Ratings
    Visit Website
  • Vibe Retail
    93 Ratings
    Visit Website
  • Globalscape Enhanced File Transfer (EFT)
    109 Ratings
    Visit Website
  • KORONA POS
    228 Ratings
  • AddSearch
    145 Ratings
    Visit Website
  • Scotch
    2 Ratings
    Visit Website
  • Paladin POS
    28 Ratings
    Visit Website

About

One of the most complicated parts of a telecom network is mobile and wireless management. With our experience and tools, you can now handle it with ease. Constantly changing plans, service offerings, and devices create an impossible-to-manage situation—that’s where we come in. Our Portal is a cloud-based telecom management system to view and track your mobile inventory all in one place. View your entire inventory of lines that are linked to your account. Maintain an accurate inventory with an automatic monthly secure transfer of your HR Data. Create tickets for upgrades, ordering new lines, transfers, cancellations, and suspensions. An actionable overview of savings, in-flight tickets, top data users and more. Track your wireless contracts and leverage our industry expertise to get the best renegotiation possible.

About

Softeligent will help you better manage telecom expenses, including telephone, Internet, data lines, and wireless services. Use Softeligent to optimize services, so you can lower the costs associated with wireless devices and service contracts. Plus, keep track of your inventory. Use Softeligent to determine how IT-related expenses should be allocated to the various departments within your enterprise. Through Softeligent, you can keep track of your IT assets, so you can better manage what you own.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Audience

Telecom operators

Audience

Companies looking for a complete Help Desk solution

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$250 per month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

OpDecision
Founded: 2007
United States
www.opdecision.com

Company Information

Softeligent
United States
softeligent.com

Alternatives

Alternatives

WinBill

WinBill

TeleManagement Technologies
Clearview

Clearview

Valicom
Mint Service Desk

Mint Service Desk

OPGK Software
Clearview

Clearview

Valicom
Cimpl

Cimpl

Upland Software
Cimpl

Cimpl

Upland Software

Categories

Categories

Help Desk Features

Alerts / Escalation Not Supported
Automated Routing Supported
Community Forums Not Supported
Customizable Branding Not Supported
Document Storage Not Supported
Email Integration Not Supported
Incident Management Not Supported
Interaction Tracking Not Supported
IT Asset Management Supported
Knowledge Base Not Supported
Known Issue Management Not Supported
Live Chat Not Supported
Multi-Channel Communication Not Supported
Multiple Brands / Products Not Supported
Network Monitoring Not Supported
Real-time Chat Not Supported
Self Service Portal Not Supported
Service Level Agreement (SLA) Management Not Supported
Ticket Management Not Supported

Integrations

No info available.

Integrations

No info available.
Claim OpDecision and update features and information
Claim OpDecision and update features and information
Claim Softeligent and update features and information
Claim Softeligent and update features and information