Audience
Companies looking for a complete Help Desk solution
About Softeligent
Softeligent will help you better manage telecom expenses, including telephone, Internet, data lines, and wireless services. Use Softeligent to optimize services, so you can lower the costs associated with wireless devices and service contracts. Plus, keep track of your inventory. Use Softeligent to determine how IT-related expenses should be allocated to the various departments within your enterprise. Through Softeligent, you can keep track of your IT assets, so you can better manage what you own.
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Pricing
Starting Price:
$250 per month
Integrations
No integrations listed.
Company Information
Softeligent
United States
softeligent.com
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Product Details
Platforms Supported
Cloud
Android
Training
Documentation
Live Online
In Person
Support
Online
Softeligent Frequently Asked Questions
Softeligent Product Features
Help Desk
Automated Routing
IT Asset Management
Alerts / Escalation
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management